Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“clickup
Pros
It's incredibly intuitive and effortless to manage.
Cons
Some tabs can be confusing, especially when first introduced to the website. There are various filters that need to be adjusted to reach the desired page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jair
Computer Software, 51-100 employees
More than a year
“Cheap and effective
Pros
The ease of use and the excellent features available in the freemium version are remarkable.
Cons
Customizing tasks and integrations is not particularly straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Financial Services, 1-10 employees
More than a year
“Clickup is extremely flexible to whatever use case you are building for
Pros
ClickUp offers more setup options compared to simpler tools like Trello, yet it remains user-friendly for non-technical individuals which makes it more accessible than Jira.
Cons
If not used on a daily basis, ClickUp can become overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabien
Cosmetics, 11-50 employees
Less than 6 months
“Used for monitoring a website project
Pros
ClickUp, offered by our web agency, provides convenient and precise monitoring of tasks, exchanges, and calendars.
Cons
I find the solution quite comprehensive, although some graphical adjustments could enhance the usability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Pam
Publishing, 1-10 employees
Less than 6 months
“Small business task management
Pros
I appreciate the option to view my tasks either on a calendar or in a list format.
Cons
I wish there was an option to color code tasks on the calendar. If there is a way to do this, I haven't discovered it yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Jason
Banking, 51-100 employees
Less than 6 months
“Project Management Tracking
Pros
As a secondary CRM, it helps me stay on top of ongoing projects. I can check client folders to ensure that no open projects have been overlooked.
Cons
It's not the most user-friendly platform and can be perplexing to set up.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
6
Pieter
Health, Wellness and Fitness, 1-10 employees
More than a year
“Clickup my honest review
Pros
It's fantastic! I now understand why people recommended ClickUp to me. It has significantly saved me a lot of time.
Cons
It's quite pricey but still offers good value.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
10
Ibrahim
Consumer Services, 500+ employees
More than a year
“Life saver in daily work routine
Pros
I appreciate how ClickUp makes it easy for me to follow my projects, and I'm highly satisfied with their customer support.
Cons
Occasionally, it runs slowly, but apart from that, I have no complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Rehan
Information Technology and Services, 11-50 employees
More than a year
“Excellent tool for project management, team structure, scrum, and brainstorming
Pros
ClickUp is one of the most outstanding time management tools available. Our organization greatly benefits from its features and tools. With ClickUp, we never miss a task or deadline. We've learned how to utilize automation and different views to improve efficiency and clarity in our work.
Cons
When compared to the designs of competing apps, the User Interface could be more vibrant. The Windows cloud version requires a high-speed internet connection to function properly. Regularly refreshing the page would be beneficial to reflect changes in the task list.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ben
Zorisoft, 1-10 employees
“Our stakeholders approved them
Pros
Their developers create new ideas. An idea was converted into prototype. It was turned into a complete solution.
Cons
The default filters are not working as they should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Charmy
Information Technology and Services, 11-50 employees
More than a year
“Fantastic tool for Project Management!
Pros
ClickUp enables us to deliver work efficiently and saves us a significant amount of time. It's the best tool for team collaboration, centralizing tasks, and simplifying workflows. The ability to import documents from other tools instantly is a great advantage. I highly recommend it for task automation.
Cons
The tool allows for creating milestones but doesn't provide a straightforward solution. Additionally, ClickUp can be slow at times, resulting in time-consuming delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Ridwan
Broadcast Media, 51-100 employees
Less than a year
“It helps me to track my regular activity and periodic review of cold connection
Pros
ClickUp is my go-to app for project and task management. It allows me to keep track of my clients and the progress of each project. The ability to view projects in different ways provides valuable insights. Although my favorite is the Kanban view.
Cons
The different views are not interconnected. I used to enjoy Microsoft Planner, which was accessible through my previous office's enterprise plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jesus
Civil Engineering, 1-10 employees
More than a year
“Clickup review
Pros
I particularly appreciate the ability to customize the organization of projects according to my preferences.
Cons
Initially, I found it a bit challenging to use and it can be a tad confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Nir
Information Technology and Services, 1-10 employees
More than a year
“Jack of many trades... you know where this is going
Pros
This system is loaded with features and offers extensive customization options. It caters to almost any use case, making it truly impressive.
Cons
Unfortunately, creating complex projects and onboarding new team members to ClickUp can be burdensome. The interface is quite intricate, and in some areas, they've tried to reinvent the wheel. Surprisingly, the web app can be quite resource-intensive on older computers.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
8
Functionality
6
Dallas
Marketing and Advertising, 11-50 employees
More than a year
“Click-Up - How does it compare to others?
Pros
ClickUp streamlines project management, enabling all managers and employees to oversee, track, comment, and perform other actions on each project. This ensures relevant information is stored in appropriate places.
Cons
There are occasions when the system goes down unexpectedly for ClickUp updates lasting 20-30 minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Computer Software, 500+ employees
More than a year
“not that great
Pros
Time tracking assists managers and employees in grasping the true time required, including research and editing. The more transparent and insightful you are, the more precise your timelines become.
Cons
Despite its high level of flexibility, it doesn't strictly adhere to agile or similar methodologies, which can be both advantageous and frustrating due to certain administrator features.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
3
Functionality
5
Ken
Food & Beverages, 11-50 employees
Less than a year
“Great addition to our team
Pros
ClickUp offers a user-friendly project timeline view, facilitating communication with clients and providing progress updates.
Cons
There's not much to fault! Like with any software, there's a learning curve. Some of my team members who were new to project management software took a bit of time to get the hang of it, but with plenty of learning resources available, it wasn't overly challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Non-Profit Organization Management, 1-10 employees
“Great for organizing timelines
Pros
It functions as a project tracker with various customizable options.
Cons
Due to the extensive options for customization, the initial learning process can be quite steep.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Arnauv
Information Technology and Services, 1-10 employees
Less than 6 months
“Great app for project management and team coordination
Pros
ClickUp is relatively user-friendly and packed with features. Ample guidance is available on how to use it. The free plan offers substantial value, alongside a functional mobile app.
Cons
It was a bit frustrating that it took some of my employees almost a week to adjust to using this app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jesus
Civil Engineering, 1-10 employees
More than a year
“Clickup review
Pros
Its customizable organizational features are particularly attractive.
Cons
Initially, it presented some difficulties in terms of usability and could be somewhat confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10