Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Deyan

Internet, 51-100 employees

Less than 6 months

5.0
November 2023

ClickUp is a decent task manager but not suitable for all

Pros

Quick onboarding for all employees is a positive aspect.

Cons

Difficulty in creating dependencies in tasks and managing recurring tasks is mentioned.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M

Mukesh

Computer Software, 51-100 employees

More than a year

4.0
November 2023

JIRA is the best project management tool

Pros

Acknowledged as the best project management tool Jira is lauded for its ease of management and tracking of issues and tickets. It allows for flexible workflow definition.

Cons

While Jira is straightforward for those familiar with project management tools defining workflows might be challenging for users new to such tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
November 2023

Good solution for development management

Pros

The ease of use and content sharing capabilities enhance collaboration within teams.

Cons

Training is recommended to fully leverage product features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

MARITZA

Accounting, 1-10 employees

More than a year

5.0
November 2023

EXCELLENT

Pros

It is easy to use and even with just two months of usage I've quickly grasped its functionalities. The seamless integrations with other software add to its appeal.

Cons

Quick responses to requests are needed. There have been instances where waiting times on the phone exceeded one hour.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kyle

Transportation/Trucking/Railroad, 51-100 employees

More than a year

3.0
November 2023

Great for ticket management

Pros

The ability to have multiple boards easily organize tickets move them between boards and assign people is highlighted. The comment functionality is considered extremely useful.

Cons

Assigning one ticket to multiple teams simultaneously would be beneficial for simultaneous work but the current linear workflow is a limitation.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

D

David

Telecommunications, 500+ employees

More than a year

4.0
November 2023

Powerful agile tools

Pros

It stands out as a powerful agile tool simplifying the management of software development projects.

Cons

The steep learning curve is highlighted as a challenge for new or non-technical users trying to get started with Clickup.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

A

ALBERT

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0
November 2023

great software - help do the projects communications faster

Pros

Great products that are highly organized particularly beneficial for startups.

Cons

The need for more available training and tutoring to ease the use of features is mentioned.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Murad

Sports, 1-10 employees

More than a year

4.0
November 2023

Great experience

Pros

Customizable workflows and flexible dashboards contribute to efficient issue management and tracking.

Cons

A slight complexity for new users and occasional performance problems are mentioned.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

K

Kimani

Accounting, 51-100 employees

More than a year

5.0
November 2023

Planning and Managing Workstreams guide me through the labrynth of my busy work life

Pros

ClickUp excels in tracking project performance through effective task management collaboration and reporting features making it an affordable yet powerful solution.

Cons

Up until now my experience with ClickUp has been positive and I have no objections. The platform offers all the features necessary for team projects proving very useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ML

Marco Longhi

Leisure, Travel & Tourism, 11-50 employees

Less than a year

5.0
November 2023

A powerful hub for team projects

Pros

Overall I'd definitely recommend it. It's a powerful, flexible project management platform that helps manage teams, projects and tasks much more effectively.

Cons

One downside is the pricing. It isn't a cheap tool, the free plan has limited features and the paid options can get expensive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

YVE

Yosue Vargas Estay

Program Development, 1-10 employees

Free Trial

5.0
October 2023

Strong features for managing every project

Pros

One thing that really stands out is its wide and powerful set of features, from complete task and project management to an efficient calendar, time tracking and document management. On top of that its ability to integrate with other apps makes it a very appealing and flexible option for different companies handling project management.

Cons

For a free version I think what it offers is more than fair. It really doesn't make sense to ask for more at zero cost so I'd say it's very well done.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

Free Trial

4.0
October 2023

Versatile tools with frequent helpful updates

Pros

ClickUp comes with a wide range of tools that can help optimize almost any business especially since the platform keeps evolving over time. Even though the free version was somewhat limited, it was still very useful for testing the software and it was a big plus that it's available not only in English but also in Spanish.

Cons

Because it includes so many tools to speed up project work some training is needed at the beginning although after that everything starts to flow well. It also offers a free plan but the paid plans are not very convenient for small businesses.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

JT

Joel Tognanhouande

Human Resources, 11-50 employees

Free Trial

5.0
October 2023

A reliable tool for managing projects

Pros

It's a project management platform that really helps simplify the way projects are organized and handled. The software has also been very reliable overall.

Cons

At this point I have not come across any downsides with this project management software. I'd gladly recommend it to anyone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MC

Matteo Celotto

Marketing and Advertising, 1-10 employees

Free Trial

4.0
October 2023

Versatile workspaces with time tracking included

Pros

I really liked having multiple workspaces available, along with the built-in tracking for time spent on each project and the option to assign an economic value to every task or project.

Cons

There are other project task management tools out there that are more user friendly.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Information Technology and Services, 101-500 employees

More than a year

5.0
October 2023

simple yet modern design

Pros

The interface is simple and user friendly, without becoming overly complicated or hard to navigate.

Cons

One area that could be better is the board view when you're working with only a few statuses. For example, if there are just four statuses, it would help to have an option that uses the space inside each column more efficiently so the view doesn't end up with so much blank space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Shara Roscely

Cosmetics, 1-10 employees

Free Trial

5.0
October 2023

Task views are flexible and helpful

Pros

It's really nice being able to customize how tasks are displayed based on my own preferences.

Cons

From my side nothing negative to add to this evaluation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

ZMC

Zie Mamadou Coulibaly

Computer Software, 1-10 employees

Less than a year

4.0
October 2023

Strong task management made for teams

Pros

Known for its advanced task management features, it also works really well as a collaborative tool for project teams.

Cons

There's no offline version and like most management tools, the free plan comes with limited functionality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

EL

Emiliano Lopez

Design, 1-10 employees

Free Trial

5.0
October 2023

Benchmark platform with many useful integrations

Pros

It's one of the most advanced options available right now. Over time it has managed to outperform many of its competitors and today it feels like a real benchmark in the market. It also integrates with a huge number of third-party tools which makes it much more practical to use in day to day work.

Cons

Overall I really value it although there are moments when I still need the flexibility of notebook-style tools because I handle a large volume of documents. It's not that the platform has anything truly wrong with it but every company has to figure out the workflow that suits them best. I also miss being able to create flows. Looking at it objectively, it's a very good tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

M

Mateusz

Architecture & Planning, 11-50 employees

5.0
October 2023

Rating ClickUp from employee eye

Pros

A simple way to monitor work progress. I really like the ability to link different parts of the project process it's truly helpful in ensuring nothing is overlooked.

Cons

The disappearance of comments on tasks is the most frustrating aspect of ClickUp. Nevertheless all other functionalities operate clearly and properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Ariel

Computer Software, 1-10 employees

Less than a year

5.0
October 2023

Extremely customizable tool for team work

Pros

What I like the most is its adaptability to all teams. In marketing I use tables for management planning and lead follow up. I can also create a flow for content review and documents are presented as a wiki. While I usually take meeting notes I would prefer integration with an AI transcriber.

Cons

The sole drawback lies in creating nested tasks as it only permits two levels when sometimes more are necessary. I yearn for the ability to create a subtask inside a subtask within a subtask.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8