Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
October 2022

clickup

Pros

It's incredibly intuitive and effortless to manage.

Cons

Some tabs can be confusing, especially when first introduced to the website. There are various filters that need to be adjusted to reach the desired page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jair

Computer Software, 51-100 employees

More than a year

5.0
October 2022

Cheap and effective

Pros

The ease of use and the excellent features available in the freemium version are remarkable.

Cons

Customizing tasks and integrations is not particularly straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Financial Services, 1-10 employees

More than a year

5.0
October 2022

Clickup is extremely flexible to whatever use case you are building for

Pros

ClickUp offers more setup options compared to simpler tools like Trello, yet it remains user-friendly for non-technical individuals which makes it more accessible than Jira.

Cons

If not used on a daily basis, ClickUp can become overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fabien

Cosmetics, 11-50 employees

Less than 6 months

5.0
October 2022

Used for monitoring a website project

Pros

ClickUp, offered by our web agency, provides convenient and precise monitoring of tasks, exchanges, and calendars.

Cons

I find the solution quite comprehensive, although some graphical adjustments could enhance the usability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

P

Pam

Publishing, 1-10 employees

Less than 6 months

4.0
October 2022

Small business task management

Pros

I appreciate the option to view my tasks either on a calendar or in a list format.

Cons

I wish there was an option to color code tasks on the calendar. If there is a way to do this, I haven't discovered it yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

J

Jason

Banking, 51-100 employees

Less than 6 months

4.0
October 2022

Project Management Tracking

Pros

As a secondary CRM, it helps me stay on top of ongoing projects. I can check client folders to ensure that no open projects have been overlooked.

Cons

It's not the most user-friendly platform and can be perplexing to set up.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

6

P

Pieter

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2022

Clickup my honest review

Pros

It's fantastic! I now understand why people recommended ClickUp to me. It has significantly saved me a lot of time.

Cons

It's quite pricey but still offers good value.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

10

I

Ibrahim

Consumer Services, 500+ employees

More than a year

4.0
October 2022

Life saver in daily work routine

Pros

I appreciate how ClickUp makes it easy for me to follow my projects, and I'm highly satisfied with their customer support.

Cons

Occasionally, it runs slowly, but apart from that, I have no complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

R

Rehan

Information Technology and Services, 11-50 employees

More than a year

4.0
October 2022

Excellent tool for project management, team structure, scrum, and brainstorming

Pros

ClickUp is one of the most outstanding time management tools available. Our organization greatly benefits from its features and tools. With ClickUp, we never miss a task or deadline. We've learned how to utilize automation and different views to improve efficiency and clarity in our work.

Cons

When compared to the designs of competing apps, the User Interface could be more vibrant. The Windows cloud version requires a high-speed internet connection to function properly. Regularly refreshing the page would be beneficial to reflect changes in the task list.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B

Ben

Zorisoft, 1-10 employees

5.0
October 2022

Our stakeholders approved them

Pros

Their developers create new ideas. An idea was converted into prototype. It was turned into a complete solution.

Cons

The default filters are not working as they should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

C

Charmy

Information Technology and Services, 11-50 employees

More than a year

4.0
October 2022

Fantastic tool for Project Management!

Pros

ClickUp enables us to deliver work efficiently and saves us a significant amount of time. It's the best tool for team collaboration, centralizing tasks, and simplifying workflows. The ability to import documents from other tools instantly is a great advantage. I highly recommend it for task automation.

Cons

The tool allows for creating milestones but doesn't provide a straightforward solution. Additionally, ClickUp can be slow at times, resulting in time-consuming delays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

R

Ridwan

Broadcast Media, 51-100 employees

Less than a year

4.0
October 2022

It helps me to track my regular activity and periodic review of cold connection

Pros

ClickUp is my go-to app for project and task management. It allows me to keep track of my clients and the progress of each project. The ability to view projects in different ways provides valuable insights. Although my favorite is the Kanban view.

Cons

The different views are not interconnected. I used to enjoy Microsoft Planner, which was accessible through my previous office's enterprise plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Jesus

Civil Engineering, 1-10 employees

More than a year

4.0
October 2022

Clickup review

Pros

I particularly appreciate the ability to customize the organization of projects according to my preferences.

Cons

Initially, I found it a bit challenging to use and it can be a tad confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

N

Nir

Information Technology and Services, 1-10 employees

More than a year

4.0
October 2022

Jack of many trades... you know where this is going

Pros

This system is loaded with features and offers extensive customization options. It caters to almost any use case, making it truly impressive.

Cons

Unfortunately, creating complex projects and onboarding new team members to ClickUp can be burdensome. The interface is quite intricate, and in some areas, they've tried to reinvent the wheel. Surprisingly, the web app can be quite resource-intensive on older computers.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

8

Functionality

6

D

Dallas

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2022

Click-Up - How does it compare to others?

Pros

ClickUp streamlines project management, enabling all managers and employees to oversee, track, comment, and perform other actions on each project. This ensures relevant information is stored in appropriate places.

Cons

There are occasions when the system goes down unexpectedly for ClickUp updates lasting 20-30 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Keith

Computer Software, 500+ employees

More than a year

1.0
October 2022

not that great

Pros

Time tracking assists managers and employees in grasping the true time required, including research and editing. The more transparent and insightful you are, the more precise your timelines become.

Cons

Despite its high level of flexibility, it doesn't strictly adhere to agile or similar methodologies, which can be both advantageous and frustrating due to certain administrator features.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

3

Functionality

5

K

Ken

Food & Beverages, 11-50 employees

Less than a year

5.0
October 2022

Great addition to our team

Pros

ClickUp offers a user-friendly project timeline view, facilitating communication with clients and providing progress updates.

Cons

There's not much to fault! Like with any software, there's a learning curve. Some of my team members who were new to project management software took a bit of time to get the hang of it, but with plenty of learning resources available, it wasn't overly challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laura

Non-Profit Organization Management, 1-10 employees

5.0
October 2022

Great for organizing timelines

Pros

It functions as a project tracker with various customizable options.

Cons

Due to the extensive options for customization, the initial learning process can be quite steep.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Arnauv

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
October 2022

Great app for project management and team coordination

Pros

ClickUp is relatively user-friendly and packed with features. Ample guidance is available on how to use it. The free plan offers substantial value, alongside a functional mobile app.

Cons

It was a bit frustrating that it took some of my employees almost a week to adjust to using this app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Jesus

Civil Engineering, 1-10 employees

More than a year

4.0
October 2022

Clickup review

Pros

Its customizable organizational features are particularly attractive.

Cons

Initially, it presented some difficulties in terms of usability and could be somewhat confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10