Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Mark
Consumer Goods, 500+ employees
More than a year
“Flexibility and adaptability for efficient projects
Pros
ClickUp's flexibility in adapting to specific finance team needs is a standout feature. Creating task lists, assigning responsibilities, and setting deadlines are quick and easy.
Cons
Improved financial tracking features are desired in ClickUp.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Gilberto
E-Learning, 500+ employees
Less than a year
“Clickup is great for visibility and organizing tasks
Pros
ClickUp serves as a go-to for organizing tasks and maintaining clear visibility on in-progress and upcoming tasks.
Cons
ClickUp performs as expected based on the envisioned use case.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alessia
Marketing and Advertising, 11-50 employees
Less than a year
“Clean tool for productivity
Pros
A visual and easy-to-navigate interface provides explanations for every step, making dashboard creation a smooth and useful process.
Cons
Despite explanations and a nice graphic, the interface is not easy to navigate, particularly the left column and List.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Amanda
Financial Services, 1-10 employees
More than a year
“All in one productivity workspace that I want to love
Pros
ClickUp offers numerous possibilities with ready-made templates, spaces, folders, and lists. It serves as an all-in-one productivity management suite with collaboration, workflow features, tasks, projects, events, and document editing.
Cons
ClickUp is criticized for being slow, lagging, freezing, and presenting challenges for beginners.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Broadcast Media, 1-10 employees
Less than 6 months
“ClickUp Review
Pros
The product's amazing functions are noteworthy.
Cons
Costs could escalate with numerous users, and the initial setup may be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Kenzie
Marketing and Advertising, 1-10 employees
More than a year
“LOVE IT! ClickUp is the best!
Pros
ClickUp caters to everyone with a variety of flexible features and innovative inbox connectivity.
Cons
While there's a slight learning curve, overall satisfaction is high.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Great for task-oriented teams
Pros
Lots of flexible features and innovative inbox connectivity make it an excellent tool for managing workflow.
Cons
Bringing less technical or organized team members up to speed can be nearly impossible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Leonard
Entertainment, 1-10 employees
Less than 6 months
“ClickUp is exactly what you need?
Pros
Ease of use, coupled with great support at every step.
Cons
Users who haven't adopted ClickUp yet have no identified dislikes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lucas
Education Management, 500+ employees
More than a year
“ClickUp is great for simple projects
Pros
The clear interface offers options for task management.
Cons
It may not be suitable for complex projects requiring advanced task compositions and dependencies.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Ruby
Financial Services, 11-50 employees
More than a year
“ClickUp - A Smooth Solution for Project Management and Delivery
Pros
The workflow management features, along with project and task management capabilities, stand out. The CRM solutions offered are also appreciated.
Cons
No issues have been experienced with ClickUp so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Samantha
Computer Software, 1-10 employees
Less than 6 months
“First time using ClickUp and I like it!
Pros
Introduced to ClickUp during a collaboration, it proved great and simple to use, even for someone unfamiliar with it.
Cons
The new AI function may be slow, generating task titles with less significance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Wei Chun
Information Technology and Services, 51-100 employees
More than a year
“A startup alternative to Jira
Pros
Great for managing projects, especially for software teams. Breaking down large tasks into smaller ones as tickets is beneficial, and it's startup-friendly.
Cons
Frequent reminders from ClickUp for minor changes in tickets may clutter the email inbox.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christie
Cosmetics, 1-10 employees
Less than a year
“ClickUp is great to use
Pros
Its ease of use, especially in helping with ideas and project management, is a major pro.
Cons
Occasional issues with loading projects or app crashes have been reported.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heejin
Non-Profit Organization Management, 1-10 employees
Less than a year
“just another software to download
Pros
ClickUp automates reminders for task management, reducing the time spent on messaging and emailing for follow-ups.
Cons
ClickUp's effectiveness is contingent on the commitment of the entire team; otherwise, users may revert to old habits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tim
Program Development, 11-50 employees
More than a year
“Everything you need to manage your projects
Pros
Task management is simplified with ClickUp, offering a user-friendly and contemporary approach. The ability to customize workflows, including unique tools like screen sharing, enhances collaboration.
Cons
ClickUp provides a user-friendly and modern approach to task management. It enables customizable workflows with features like custom fields and stages, allowing teams to tailor their processes according to their unique needs. The collaboration features, such as task assignment, comments, and a convenient screen share option, contribute to effective teamwork. The platform's adaptability to various teams and the ability to personalize workspaces, tasks, and dashboards enhance the overall experience. ClickUp proves to be a versatile tool with innovative connectivity, making it valuable for workflow management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Lizzie
Telecommunications, 11-50 employees
More than a year
“The best Project Management software
Pros
The layout, dashboards, and integrations are appreciated.
Cons
Limitations in the unlimited plan, such as comments in images and email integration, pose challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jonathan
Hospital & Health Care, 1-10 employees
Less than a year
“Really organizes my team all in one place
Pros
A centralized platform for schedules, account information, PTO tracking, and sharing vital information for everyone.
Cons
Some aspects are hard to see on the mobile app.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jessica
Logistics and Supply Chain, 51-100 employees
Less than a year
“Click up
Pros
Initially used as a task management tool, but switched due to finding a better alternative supplier.
Cons
Initially used as a task management tool, ClickUp was switched for a better alternative.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Gianluigi
Marketing and Advertising, 1-10 employees
More than a year
“Effectiveness really depends on how users set it up
Pros
An easy-to-use tool for creating task overviews, assigning tasks, and tracking tasks for clients. Effectiveness depends on the setup tailored to company structure.
Cons
Clarity in setup varies, with suggested exploration of ClickUp's workings before blueprinting and rolling out.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Akim
Internet, 1-10 employees
Less than a year
“Simple experience for product managment
Pros
ClickUp, used for almost a year, simplified task and project management across the organization. The simplicity and numerous features replaced multiple tools, bringing the entire team onto one platform.
Cons
Positive experiences with ClickUp, with a wish for Notion integration support.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10