Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

M

Mark

Consumer Goods, 500+ employees

More than a year

5.0
December 2023

Flexibility and adaptability for efficient projects

Pros

ClickUp's flexibility in adapting to specific finance team needs is a standout feature. Creating task lists, assigning responsibilities, and setting deadlines are quick and easy.

Cons

Improved financial tracking features are desired in ClickUp.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

G

Gilberto

E-Learning, 500+ employees

Less than a year

5.0
December 2023

Clickup is great for visibility and organizing tasks

Pros

ClickUp serves as a go-to for organizing tasks and maintaining clear visibility on in-progress and upcoming tasks.

Cons

ClickUp performs as expected based on the envisioned use case.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Alessia

Marketing and Advertising, 11-50 employees

Less than a year

5.0
December 2023

Clean tool for productivity

Pros

A visual and easy-to-navigate interface provides explanations for every step, making dashboard creation a smooth and useful process.

Cons

Despite explanations and a nice graphic, the interface is not easy to navigate, particularly the left column and List.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Amanda

Financial Services, 1-10 employees

More than a year

5.0
December 2023

All in one productivity workspace that I want to love

Pros

ClickUp offers numerous possibilities with ready-made templates, spaces, folders, and lists. It serves as an all-in-one productivity management suite with collaboration, workflow features, tasks, projects, events, and document editing.

Cons

ClickUp is criticized for being slow, lagging, freezing, and presenting challenges for beginners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sharon

Broadcast Media, 1-10 employees

Less than 6 months

5.0
December 2023

ClickUp Review

Pros

The product's amazing functions are noteworthy.

Cons

Costs could escalate with numerous users, and the initial setup may be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K

Kenzie

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

LOVE IT! ClickUp is the best!

Pros

ClickUp caters to everyone with a variety of flexible features and innovative inbox connectivity.

Cons

While there's a slight learning curve, overall satisfaction is high.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
December 2023

Great for task-oriented teams

Pros

Lots of flexible features and innovative inbox connectivity make it an excellent tool for managing workflow.

Cons

Bringing less technical or organized team members up to speed can be nearly impossible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Leonard

Entertainment, 1-10 employees

Less than 6 months

5.0
December 2023

ClickUp is exactly what you need?

Pros

Ease of use, coupled with great support at every step.

Cons

Users who haven't adopted ClickUp yet have no identified dislikes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Lucas

Education Management, 500+ employees

More than a year

5.0
December 2023

ClickUp is great for simple projects

Pros

The clear interface offers options for task management.

Cons

It may not be suitable for complex projects requiring advanced task compositions and dependencies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R

Ruby

Financial Services, 11-50 employees

More than a year

5.0
December 2023

ClickUp - A Smooth Solution for Project Management and Delivery

Pros

The workflow management features, along with project and task management capabilities, stand out. The CRM solutions offered are also appreciated.

Cons

No issues have been experienced with ClickUp so far.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

S

Samantha

Computer Software, 1-10 employees

Less than 6 months

5.0
December 2023

First time using ClickUp and I like it!

Pros

Introduced to ClickUp during a collaboration, it proved great and simple to use, even for someone unfamiliar with it.

Cons

The new AI function may be slow, generating task titles with less significance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

WC

Wei Chun

Information Technology and Services, 51-100 employees

More than a year

5.0
December 2023

A startup alternative to Jira

Pros

Great for managing projects, especially for software teams. Breaking down large tasks into smaller ones as tickets is beneficial, and it's startup-friendly.

Cons

Frequent reminders from ClickUp for minor changes in tickets may clutter the email inbox.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Christie

Cosmetics, 1-10 employees

Less than a year

5.0
December 2023

ClickUp is great to use

Pros

Its ease of use, especially in helping with ideas and project management, is a major pro.

Cons

Occasional issues with loading projects or app crashes have been reported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heejin

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2023

just another software to download

Pros

ClickUp automates reminders for task management, reducing the time spent on messaging and emailing for follow-ups.

Cons

ClickUp's effectiveness is contingent on the commitment of the entire team; otherwise, users may revert to old habits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Tim

Program Development, 11-50 employees

More than a year

5.0
December 2023

Everything you need to manage your projects

Pros

Task management is simplified with ClickUp, offering a user-friendly and contemporary approach. The ability to customize workflows, including unique tools like screen sharing, enhances collaboration.

Cons

ClickUp provides a user-friendly and modern approach to task management. It enables customizable workflows with features like custom fields and stages, allowing teams to tailor their processes according to their unique needs. The collaboration features, such as task assignment, comments, and a convenient screen share option, contribute to effective teamwork. The platform's adaptability to various teams and the ability to personalize workspaces, tasks, and dashboards enhance the overall experience. ClickUp proves to be a versatile tool with innovative connectivity, making it valuable for workflow management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

L

Lizzie

Telecommunications, 11-50 employees

More than a year

5.0
December 2023

The best Project Management software

Pros

The layout, dashboards, and integrations are appreciated.

Cons

Limitations in the unlimited plan, such as comments in images and email integration, pose challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jonathan

Hospital & Health Care, 1-10 employees

Less than a year

5.0
December 2023

Really organizes my team all in one place

Pros

A centralized platform for schedules, account information, PTO tracking, and sharing vital information for everyone.

Cons

Some aspects are hard to see on the mobile app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jessica

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
December 2023

Click up

Pros

Initially used as a task management tool, but switched due to finding a better alternative supplier.

Cons

Initially used as a task management tool, ClickUp was switched for a better alternative.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gianluigi

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

Effectiveness really depends on how users set it up

Pros

An easy-to-use tool for creating task overviews, assigning tasks, and tracking tasks for clients. Effectiveness depends on the setup tailored to company structure.

Cons

Clarity in setup varies, with suggested exploration of ClickUp's workings before blueprinting and rolling out.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Akim

Internet, 1-10 employees

Less than a year

5.0
December 2023

Simple experience for product managment

Pros

ClickUp, used for almost a year, simplified task and project management across the organization. The simplicity and numerous features replaced multiple tools, bringing the entire team onto one platform.

Cons

Positive experiences with ClickUp, with a wish for Notion integration support.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10