Hilda N
Printing, 101-500 employees
“Straightforward Platform that require No savvy tech”
Pros
ClickUp is one of the most userfriendly platforms in the market. Its intuitive UI requires no prior knowledge for effective operation it's easy to use and setup takes seconds. The price is also effective for any business. It's an allinone productivity tool with multiple task views on the dashboard customization capabilities and inbuilt templates that save a lot of adjustment time. Time tracking capabilities help me focus on work and provide control over my time. Realtime reporting allows me to create and visualize reports on task progress. Team collaboration is enhanced through realtime chat a whiteboard for brainstorming document sharing and identifying who is working on specific tasks. Mobile app availability allows me to catch up on work anywhere.
Cons
Honestly ClickUp has rendered remote working and collaboration within the graphic team enjoyable. I can only commend it because every aspect proves positive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Dikshita
Marketing and Advertising, 1-10 employees
“Efficient Task Management and Easy Tracking”
Pros
The best thing about ClickUp is the ease of its user interface. Back in 2021 as a ClickUp newcomer it took less than a day to learn how to use it. It's the best platform for planning and managing daily tasks with all data conveniently stored under cards ensuring easy access to important information.
Cons
The only drawback is that it lags a bit when used on mobile requiring several restarts to maintain a smooth flow.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Adan
Hospital & Health Care, 11-50 employees
“Comprehensive tool that's crucial for Excellent Team Productivity”
Pros
ClickUp's slick and glossy UI easytouse features costeffectiveness and quick implementation are why I've stuck with it for all these years. Its robust features are critical in executing daytoday medical activities. With ClickUp I can have multiple views on the dashboard customize it to meet my preferences and ensure highlevel overview of my work. Team collaboration and interdepartmental cohesion are facilitated through tasks outlined with assignees notifications for updates chat views for conversations provision for direct emails and note attachments as well as action items or mentions assigned to different medics. Realtime reporting brings about convenience in creating pulling and viewing reports on progress. The Gannt charts have been helpful in restocking medicine and other items in the ICU by following up on their usage. Above all its integration power is impeccable.
Cons
To be candid I've reaped numerous benefits from ClickUp and I cannot pinpoint any negative aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Seth
Construction, 1-10 employees
“Not as good as other programs”
Pros
The terminology is easy to follow.
Cons
Alternative management and scheduling software outperforms it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Hussain
Computer Software, 101-500 employees
“Good looking and easytouse task management”
Pros
ClickUp is both powerful with its integrations and features and easy to use. Achieving this balance is challenging. I'm not saying it's perfect but it does many things better or at least easier than alternatives.
Cons
Locating certain customizations can be challenging. Minor adjustments like tweaking task assignments may necessitate an additional click.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rica lyn
Telecommunications, 500+ employees
“ClickaUp honest review”
Pros
What I like most is the customization that allows us to adapt the platform to our specific workflow. Collaboration features allow us to leave comments attach files and mention team members. Integration capabilities let us integrate with any other tools. Lastly the time tracking feature is helpful for monitoring time.
Cons
ClickUp's extensive feature set may overwhelm new users and there might be a learning curve involved in extracting the most from the platform. While it offers flexibility meticulous planning is imperative to sidestep complexity.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Divaldo
Consumer Services, 1-10 employees
“Most complete project management solution and much more.”
Pros
ClickUp eliminates the need to use different tools as it's quite complete the free version allows achieving objectives and managing projects with members in a simple way thanks to its spectacular interface. When I started using it I fell in love. Not to mention the support which is quite good.
Cons
My sole limitation is that the region where I operate prohibits me from utilizing the invoicing functionality. Nonetheless it would be the sole tool I'd use and I consider it excellent. Hats off to the development team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Clarke
Insurance, 101-500 employees
“What I Comprehend about ClickUp”
Pros
It is been an extended duration since I implemented ClickUp. It makes it easy to carry out project and task management procedures.
Cons
Kudos for featuring a mobile application but regrettably it lacks offline access a contrast to alternatives like Changepoint Daptiv.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 51-100 employees
“Save Time Tool”
Pros
Realtime collaboration tools such as document sharing and commenting enable seamless teamwork.
Cons
Although it presents a free version certain advanced features such as storage necessitate a paid subscription.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Michelle
Publishing, 1-10 employees
“Love love love ClickUp for all our projects all in one place”
Pros
The inclusion of project maps mind maps enhances our ability to visualize workflow and activities within each project and segment. The flexibility across boards lists and mind maps allows for a wonderful ataglance view.
Cons
Simplifying the process of setting due dates for tasks would enhance user experience. The current method involving a clickoff instead of a direct tab to the calendar feels somewhat awkward. Additionally marking tasks or subtasks as complete lacks a streamlined approach requiring individual selection and status change from the top.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Marie
Computer Hardware, 11-50 employees
“totally in love with click up”
Pros
It is userfriendly consistently operational and facilitates the tracking of every individual task.
Cons
There is absolutely nothing negative to say I have a strong affinity for ClickUp and wouldn't consider switching to any other platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Igor
Computer Software, 11-50 employees
“Good task management solution”
Pros
The user interface of ClickUp is intuitive and highly adaptable accommodating different workstyles and workflows. While the notification center proves useful there is room for improved organization. The option to utilize a free tier for testing before committing to a purchase is a valuable feature.
Cons
The platform occasionally experiences slowdowns and crashes although not on a consistent basis. While not a persistent issue it can be frustrating. As mentioned earlier the notification center could benefit from more options for individualization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Amadeusz
Computer Software, 11-50 employees
“Work is easier with ClickUp”
Pros
The simplicity of use transparency straightforward task management and a multitude of personalization options are key strengths.
Cons
The desktop app encounters occasional malfunctions. Opening a task from the web causes the entire app to load in the background necessitating a refresh.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Zandra
Information Technology and Services, 11-50 employees
“Great UIUX and a exceptional product”
Pros
The dashboard feature is impressive it allows the creation of tasks while maintaining a stateoftheart reporting dashboard with an excellent user interface.
Cons
Using ClickUp as a CRM presents challenges as multiple users cannot access it simultaneously impacting overall work efficiency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Abby
Marketing and Advertising, 1-10 employees
“Excellent MultiUse PM Software”
Pros
ClickUp's high level of customization is noteworthy. As a freelance project manager I successfully implemented ClickUp for a company engaged in governmentfunded projects related to communications and research. The software features and customizations proved highly satisfactory.
Cons
Additional guidance on setup and optimizing the software for individual needs would be beneficial. The company enlisted a thirdparty vendor for the setup design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 101-500 employees
“Clickup a flexible and userfriendly application for organizing tasks and overseeing projects”
Pros
ClickUp boasts an intuitive design that is userfriendly avoiding unnecessary complexity in its user interface.
Cons
ClickUp could enhance its board view especially when dealing with a limited number of statuses. For example with only four statuses an option to optimize space within each status column would prevent blank spaces in the view.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Kelvin
Health, Wellness and Fitness, 51-100 employees
“ClickUp the epitome of success in project management.”
Pros
The use of ClickUp brings the advantage of solving multiple problems from collaboration to work planning and management. This reduces the number of products in our working infrastructure. ClickUp facilitates goalsetting project planning and organization allowing us to focus on essential work. Realtime chatting simplifies communication.
Cons
ClickUp has satisfactorily addressed all our needs and we require nothing more than its current offerings.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ruby
Executive Office, 1-10 employees
“Medical billing and Clickup”
Pros
Project management proves straightforward and keeping the team updated is a positive aspect.
Cons
The team particularly the older members of the medical billing team finds ClickUp challenging to use due to limited techsavviness.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Christopher
Marketing and Advertising, 1-10 employees
“Simple to use but massively flexible”
Pros
The ability to tailor and set up ClickUp to fit our agency makes the setup process straightforward allowing everyone to work with it slightly differently.
Cons
The inherent flexibility in ClickUp can lead to overcomplication and inefficiencies if not planned properly. However this is more of a planning issue than a flaw in the software itself.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Fazal Rahman
Management Consulting, 500+ employees
“Project Management Tool”
Pros
Progress tracking time management features and recent changes enhance visibility for anyone within the platform.
Cons
There is nothing to dislike about ClickUp.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8