Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
October 2022

Slick UI but could be quite complex

Pros

ClickUp boasts excellent UI designs and a reasonably priced service.

Cons

The platform's abundance of services can make it quite intricate.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

8

L

Leha

Writing and Editing, 1-10 employees

Less than a year

4.0
October 2022

ClickUp: Your Helping Hand for Efficient Workflow and Management

Pros

One of its key advantages is the ability to handle multiple projects simultaneously. Administrators can adjust access rights to specific areas accordingly. While learning the setup process can be challenging, mastering it leads to seamless utilization of the software's features. ClickUp's constant reminders to keep everyone updated on their tasks are especially helpful.

Cons

As mentioned earlier, the software may seem complex at first glance, overwhelming many users, myself included. While it offers numerous options and functions, mastering it takes time and patience, with setting up a team alone potentially taking more than a week.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

J

Jose

Oil & Energy, 500+ employees

Less than a year

5.0
October 2022

Good tool for task management

Pros

It offers a streamlined interface with powerful task management features, complemented by an outstanding mobile app.

Cons

It's a decent and comprehensive tool, requiring no alterations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sunjida

Media Production, 51-100 employees

Less than a year

5.0
October 2022

ClickUp is one of the best and easy project management tools ever I use.

Pros

ClickUp is highly regarded for project management and team collaboration. Its extensive features are user-friendly, catering even to non-tech-savvy individuals. The team responds promptly to customer demands, regularly updating the platform to meet user needs.

Cons

For those not particularly tech-savvy, the array of features can be overwhelming. Nevertheless, I didn't encounter any major issues with ClickUp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
October 2022

Manages all the work goals

Pros

It facilitates high-level task monitoring, is easy to navigate, saves time, and features an efficient dashboard.

Cons

The multitude of features can be overwhelming, with an abundance of customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
October 2022

The best-stocked, most well-organized "pantry" in the working world

Pros

ClickUp exudes confidence in its superiority, evident from its well-organized interface and intuitive navigation. Despite its complexity, it remains user-friendly, making it accessible to users of various skill levels. The use of color coding and visual aids enhances usability, making it a standout choice.

Cons

While it may seem overwhelming and cluttered initially, its visually appealing design and user-friendly flow ensure that all options and possibilities are easily accessible without being bothersome or daunting. Everything is readily available if needed, but if not, it doesn't impose itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

F

Fabien

Cosmetics, 11-50 employees

Less than 6 months

5.0
October 2022

Used for monitoring a website project

Pros

Offered by our web agency, ClickUp allows precise monitoring of tasks, exchanges, and calendars, offering great convenience.

Cons

I find the solution to be fairly comprehensive; perhaps some minor graphical tweaks could enhance usability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

6

J

Jair

Computer Software, 51-100 employees

More than a year

5.0
October 2022

Cheap and effective

Pros

ClickUp impresses with its user-friendly interface and the quality of its freemium version.

Cons

Customization, especially concerning tasks and integrations, isn't as straightforward as desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cecily

Publishing, 1-10 employees

More than a year

5.0
October 2022

Great for organisation

Pros

ClickUp provides a centralized platform where I can view all my projects, check details like fees and deadlines, and tick off tasks one by one.

Cons

Although there are additional features I don't utilize, it's not really a drawback.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
October 2022

Great to manage projects if you can keep your team engaged

Pros

I introduced ClickUp to our team as a project management solution to enhance engagement rather than relying solely on weekly meetings. It's great for users to create their timelines and stay on track, while facilitating collaborative work on projects.

Cons

My main challenge wasn't with the software itself, but with maintaining team engagement. Convincing every team member, especially those less tech-savvy, to embrace the technology proved difficult, affecting its continuity.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

R

Ridwan

Broadcast Media, 51-100 employees

Less than a year

4.0
October 2022

It helps me to track my regular activity and periodic review of cold connection

Pros

ClickUp serves as a comprehensive app for project and task management. It allows me to track my clients' list and project progress, offering various views to examine projects from different angles. My personal favorite is the Kanban view.

Cons

Different views aren't interconnected. I used to appreciate having Microsoft Planner available in my previous office's enterprise plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

I

Ibrahim

Consumer Services, 500+ employees

More than a year

4.0
October 2022

Life saver in daily work routine

Pros

I appreciate being able to easily monitor my projects, and I was very satisfied with the customer support.

Cons

Occasionally, it runs slowly, but otherwise, I have no complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

C

Charmy

Information Technology and Services, 11-50 employees

Less than a year

4.0
October 2022

Fantastic tool for Project Management!

Pros

ClickUp significantly enhances work efficiency and collaboration within teams. It consolidates tasks into one platform, simplifying workflows and enabling seamless document importing. I highly recommend it for task automation.

Cons

The tool allows for milestone creation but doesn't resolve it easily. Additionally, ClickUp's occasional slow performance can be time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Rehan

Information Technology and Services, 11-50 employees

More than a year

4.0
October 2022

Excellent tool for project management, team structure, scrum, and brainstorming

Pros

ClickUp stands out as one of the top time management tools available. It greatly benefits our organization by ensuring tasks and deadlines are never missed. We've learned to utilize its automation and views to enhance job efficiency and clarity.

Cons

The User Interface could be more colorful compared to competitors. The Windows cloud version requires high-speed internet for optimal functionality. Regular refreshing to reflect new lists would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Sue

E-Learning, 1-10 employees

Less than 6 months

4.0
October 2022

Started using it as a collaboration tool

Pros

ClickUp is an excellent tool for communication while developing an eCourse with a doctor.

Cons

There's a learning curve; it's not particularly user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Evan

Music, 11-50 employees

Less than a year

4.0
October 2022

ClickUp is very customizable. Ability to achieve whatever task-management goals you have.

Pros

ClickUp offers many developer-friendly features, such as easy Markdown writing in task descriptions and standard code blocks. Its level of customization is impressive.

Cons

ClickUp is generally fast but occasionally not fast enough for quick note-taking. Navigating through folders to find tasks can also be frustratingly slow, although this is a common issue among competitor products.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

P

Prithvi

Retail, 500+ employees

More than a year

5.0
October 2022

Great team management tool

Pros

ClickUp allows us to create detailed project boards and schedules, facilitating collaboration among team members. Its automation capabilities automatically adjust due dates based on project status, ensuring efficient task management. The reports and Dashboard feature provides insights into project progress and any potential issues.

Cons

While there's nothing I dislike, ClickUp sometimes takes a while to load. Additionally, I'd like more customization options, such as font type and color, and an improved method for filtering tasks and projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D

Desiree

Real Estate, 1-10 employees

Less than a year

5.0
October 2022

ClickUp Review

Pros

What I appreciate about ClickUp is its user-friendly interface, which greatly benefits our team.

Cons

I have no complaints about this software. It's a great app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nir

Information Technology and Services, 1-10 employees

Less than a year

4.0
October 2022

Jack of many trades... you know where this is going

Pros

ClickUp is a feature-rich and highly customizable system, suitable for almost any use case.

Cons

Creating complex projects can be cumbersome, and onboarding new team members to ClickUp is time-consuming due to its complex UI and attempts to innovate unnecessarily in some areas. Surprisingly, the web app is resource-intensive on older computers.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

7

Functionality

8

W

William

E-Learning, 1-10 employees

Less than a year

5.0
October 2022

Clickup helps you save time every day

Pros

The software is intuitive, allowing easy management of tasks across multiple projects. It serves as an excellent portal for managing various tasks and is cost-effective.

Cons

Learning to utilize ClickUp to its full potential can be challenging at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8