Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Slick UI but could be quite complex
Pros
ClickUp boasts excellent UI designs and a reasonably priced service.
Cons
The platform's abundance of services can make it quite intricate.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
8
Leha
Writing and Editing, 1-10 employees
Less than a year
“ClickUp: Your Helping Hand for Efficient Workflow and Management
Pros
One of its key advantages is the ability to handle multiple projects simultaneously. Administrators can adjust access rights to specific areas accordingly. While learning the setup process can be challenging, mastering it leads to seamless utilization of the software's features. ClickUp's constant reminders to keep everyone updated on their tasks are especially helpful.
Cons
As mentioned earlier, the software may seem complex at first glance, overwhelming many users, myself included. While it offers numerous options and functions, mastering it takes time and patience, with setting up a team alone potentially taking more than a week.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Jose
Oil & Energy, 500+ employees
Less than a year
“Good tool for task management
Pros
It offers a streamlined interface with powerful task management features, complemented by an outstanding mobile app.
Cons
It's a decent and comprehensive tool, requiring no alterations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunjida
Media Production, 51-100 employees
Less than a year
“ClickUp is one of the best and easy project management tools ever I use.
Pros
ClickUp is highly regarded for project management and team collaboration. Its extensive features are user-friendly, catering even to non-tech-savvy individuals. The team responds promptly to customer demands, regularly updating the platform to meet user needs.
Cons
For those not particularly tech-savvy, the array of features can be overwhelming. Nevertheless, I didn't encounter any major issues with ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Manages all the work goals
Pros
It facilitates high-level task monitoring, is easy to navigate, saves time, and features an efficient dashboard.
Cons
The multitude of features can be overwhelming, with an abundance of customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Marketing and Advertising, 51-100 employees
Less than 6 months
“The best-stocked, most well-organized "pantry" in the working world
Pros
ClickUp exudes confidence in its superiority, evident from its well-organized interface and intuitive navigation. Despite its complexity, it remains user-friendly, making it accessible to users of various skill levels. The use of color coding and visual aids enhances usability, making it a standout choice.
Cons
While it may seem overwhelming and cluttered initially, its visually appealing design and user-friendly flow ensure that all options and possibilities are easily accessible without being bothersome or daunting. Everything is readily available if needed, but if not, it doesn't impose itself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Fabien
Cosmetics, 11-50 employees
Less than 6 months
“Used for monitoring a website project
Pros
Offered by our web agency, ClickUp allows precise monitoring of tasks, exchanges, and calendars, offering great convenience.
Cons
I find the solution to be fairly comprehensive; perhaps some minor graphical tweaks could enhance usability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
6
Jair
Computer Software, 51-100 employees
More than a year
“Cheap and effective
Pros
ClickUp impresses with its user-friendly interface and the quality of its freemium version.
Cons
Customization, especially concerning tasks and integrations, isn't as straightforward as desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cecily
Publishing, 1-10 employees
More than a year
“Great for organisation
Pros
ClickUp provides a centralized platform where I can view all my projects, check details like fees and deadlines, and tick off tasks one by one.
Cons
Although there are additional features I don't utilize, it's not really a drawback.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than a year
“Great to manage projects if you can keep your team engaged
Pros
I introduced ClickUp to our team as a project management solution to enhance engagement rather than relying solely on weekly meetings. It's great for users to create their timelines and stay on track, while facilitating collaborative work on projects.
Cons
My main challenge wasn't with the software itself, but with maintaining team engagement. Convincing every team member, especially those less tech-savvy, to embrace the technology proved difficult, affecting its continuity.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Ridwan
Broadcast Media, 51-100 employees
Less than a year
“It helps me to track my regular activity and periodic review of cold connection
Pros
ClickUp serves as a comprehensive app for project and task management. It allows me to track my clients' list and project progress, offering various views to examine projects from different angles. My personal favorite is the Kanban view.
Cons
Different views aren't interconnected. I used to appreciate having Microsoft Planner available in my previous office's enterprise plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Ibrahim
Consumer Services, 500+ employees
More than a year
“Life saver in daily work routine
Pros
I appreciate being able to easily monitor my projects, and I was very satisfied with the customer support.
Cons
Occasionally, it runs slowly, but otherwise, I have no complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Charmy
Information Technology and Services, 11-50 employees
Less than a year
“Fantastic tool for Project Management!
Pros
ClickUp significantly enhances work efficiency and collaboration within teams. It consolidates tasks into one platform, simplifying workflows and enabling seamless document importing. I highly recommend it for task automation.
Cons
The tool allows for milestone creation but doesn't resolve it easily. Additionally, ClickUp's occasional slow performance can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Rehan
Information Technology and Services, 11-50 employees
More than a year
“Excellent tool for project management, team structure, scrum, and brainstorming
Pros
ClickUp stands out as one of the top time management tools available. It greatly benefits our organization by ensuring tasks and deadlines are never missed. We've learned to utilize its automation and views to enhance job efficiency and clarity.
Cons
The User Interface could be more colorful compared to competitors. The Windows cloud version requires high-speed internet for optimal functionality. Regular refreshing to reflect new lists would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sue
E-Learning, 1-10 employees
Less than 6 months
“Started using it as a collaboration tool
Pros
ClickUp is an excellent tool for communication while developing an eCourse with a doctor.
Cons
There's a learning curve; it's not particularly user-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Evan
Music, 11-50 employees
Less than a year
“ClickUp is very customizable. Ability to achieve whatever task-management goals you have.
Pros
ClickUp offers many developer-friendly features, such as easy Markdown writing in task descriptions and standard code blocks. Its level of customization is impressive.
Cons
ClickUp is generally fast but occasionally not fast enough for quick note-taking. Navigating through folders to find tasks can also be frustratingly slow, although this is a common issue among competitor products.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Prithvi
Retail, 500+ employees
More than a year
“Great team management tool
Pros
ClickUp allows us to create detailed project boards and schedules, facilitating collaboration among team members. Its automation capabilities automatically adjust due dates based on project status, ensuring efficient task management. The reports and Dashboard feature provides insights into project progress and any potential issues.
Cons
While there's nothing I dislike, ClickUp sometimes takes a while to load. Additionally, I'd like more customization options, such as font type and color, and an improved method for filtering tasks and projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Desiree
Real Estate, 1-10 employees
Less than a year
“ClickUp Review
Pros
What I appreciate about ClickUp is its user-friendly interface, which greatly benefits our team.
Cons
I have no complaints about this software. It's a great app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nir
Information Technology and Services, 1-10 employees
Less than a year
“Jack of many trades... you know where this is going
Pros
ClickUp is a feature-rich and highly customizable system, suitable for almost any use case.
Cons
Creating complex projects can be cumbersome, and onboarding new team members to ClickUp is time-consuming due to its complex UI and attempts to innovate unnecessarily in some areas. Surprisingly, the web app is resource-intensive on older computers.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
7
Functionality
8
William
E-Learning, 1-10 employees
Less than a year
“Clickup helps you save time every day
Pros
The software is intuitive, allowing easy management of tasks across multiple projects. It serves as an excellent portal for managing various tasks and is cost-effective.
Cons
Learning to utilize ClickUp to its full potential can be challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8