Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2023

best remote project management software

Pros

ClickUp is highly valued in project management and collaboration among remote teams due to its intuitive and light interface. Additionally it features reminders calendars and a task planning area.

Cons

Despite some slowness and additional costs for certain features I recommend ClickUp for managing crucial projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

B

Bhawana

Insurance, 101-500 employees

4.0
October 2023

Good platform to collaborate

Pros

The convenience of having different tasks for various departments in one place facilitates collaboration with selected users. Simultaneous collaboration on tasks proves efficient.

Cons

When syncing with integrated products like calendars ClickUp sometimes blocks entire days for an extended period creating challenges in managing calendar availability.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

P

Pedro

Financial Services, 51-100 employees

5.0
October 2023

Best Tool Management software

Pros

Personalization is a standout feature. Multiple filters for viewing task management across teams are fantastic. It is our goto tool for weekly task reports simple to use and everyone can learn it in just 5 minutes.

Cons

The Mac app occasionally encounters bugs and doesn't update in realtime with browser users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

M

Maxwell

Information Technology and Services, 51-100 employees

5.0
October 2023

Clickup for Web Design

Pros

ClickUp proves immensely helpful in collaborating with team members and maintaining a paper trail throughout a project. The ability to see at a glance the project's stage is crucial for our team.

Cons

ClickUp experienced occasional lags possibly due to our volume. Notifications for task updates even when not tagged could benefit upperlevel managers in measuring team productivity and timelines.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Micah

Marketing and Advertising, 1-10 employees

5.0
October 2023

The Best Project Management Tool I Know Of

Pros

ClickUp offers numerous features allowing for virtually any type of work organization.

Cons

Due to its extensive features certain parts of ClickUp can be confusing given the many layers within the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Minhajul

Animation, 1-10 employees

5.0
October 2023

About ClickUp

Pros

An excellent initial experience with the product totally enamored with this software. It efficiently manages all project management needs in a short time.

Cons

While the company has done an excellent job the API for integration with our data could be more userfriendly. After a few months finding files or folders becomes challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

T

Timothy

Computer Software, 51-100 employees

5.0
October 2023

Excellent all in one Project Management tool

Pros

ClickUp's interface is userfriendly and straightforward with welldescribed options. Experimenting with different layouts and features is easy and customization to suit your needs is straightforward.

Cons

The absence of a preview feature during new space setup may lead to trial and error. For instance selecting a list and a board as default views cannot be deleted later on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

E

Erick

Computer Software, 101-500 employees

5.0
October 2023

Clickup a versatile and easytouse app for task management and project management

Pros

ClickUp is an intuitive application with an appealing and straightforward user interface.

Cons

ClickUp should enhance the board view especially when there are only a few statuses. Finding a way to cover blank space in the board with the width of each status column would be beneficial.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R

Rodrigo

Automotive, 11-50 employees

5.0
October 2023

I love it you can control everything

Pros

It is the best and offers customization offers for organizing anything on your mind.

Cons

I have no reservations about this software I love it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Stefano

Program Development, 51-100 employees

5.0
October 2023

Good for task management

Pros

A smooth transition into task management and time completion beneficial for team collaboration.

Cons

No Cons

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N

Nicholas

Renewables & Environment, 101-500 employees

4.0
October 2023

Great Features Not the Most Intuitive UX

Pros

ClickUp is used for project management with application developers offering features to prioritize subprojects and add requisite details in various file formats.

Cons

Despite offering a lot ClickUp's UX is not the most intuitive. Discovering new functionality can be accidental despite the availability of standard UX tours.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

K

Karla

Graphic Design, 1-10 employees

4.0
October 2023

Best transformable app

Pros

ClickUp has a multitude of apps that make it easy to tailor processes to your needs. You are the designers and ClickUp is your canvas.

Cons

With numerous options one can feel overwhelmed without a clear understanding of specific business needs. It is advisable to outline business requirements first before utilizing ClickUp as a tool to meet those needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

C

Chris

Computer Software, 1-10 employees

3.0
October 2023

A Pleasant Surprise Over Jira

Pros

After an extensive period using Jira I opted to explore ClickUp and the experience has been surprisingly enjoyable. ClickUp's user interface stands out for its simplicity and intuitiveness making it easy for my entire team to adapt. Affordability is a notable feature particularly beneficial for smaller teams. While ClickUp may lack some of Jira's advanced features it offers a robust set of project management tools that perfectly meet our requirements. The integration options are commendable allowing seamless connectivity with our essential tools.

Cons

Although ClickUp has proven to be a positive surprise it does come with its limitations. It may not match the extensive project management capabilities of Jira particularly for larger more complex projects. While the reporting and analytics features are not as robust as Jira's they still manage to get the job done. Integration with other tools although sufficient lacks the seamless experience found in Jira and its ecosystem.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

S

Sugam

Information Technology and Services, 11-50 employees

5.0
October 2023

An Amazing Project Management Tool

Pros

Having a centralized location for planning managing and monitoring the progress of various projects is highly advantageous. The dashboard featuring a calendar view diverse widgets and customization options enhances the experience. Excellent time monitoring and integration capabilities make it a recommended choice for those handling multiple projects.

Cons

The abundance of features in ClickUp can at times feel a bit overwhelming. However aside from that aspect I genuinely appreciate ClickUp.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

5.0
October 2023

Helps to keep all my tasks organized

Pros

Userfriendly and seamlessly integrates with other applications.

Cons

On occasion ClickUp takes a bit too long to load.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Alek

Information Technology and Services, 11-50 employees

4.0
October 2023

You neet to ClickUp a lot

Pros

The system comes preloaded with numerous functions and options saving time for new users during setup. It exhibits power and efficiency in managing spaces users projects views and more.

Cons

The usage of Version 2.0 feels sluggish especially in projects with 50 tasks making smooth work nearly impossible. Setting up comprehensive reports can be challenging requiring numerous clicks for timely information. Additionally due to the task structure finding the right task becomes difficult during extended work periods.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

K

Kelsea

Hospital & Health Care, 101-500 employees

4.0
October 2023

The use of ClickUp is making the team more productive

Pros

ClickUp facilitates work allocation collaboration and timely project completion through the use of Gantt charts and the distribution of team members' schedules. Integration with Google Docs streamlines process monitoring.

Cons

I observed a missing feature in ClickUp that would allow for effortless hyperlinking to individual documents a capability present in competing apps like Notion.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Steve

Accounting, 1-10 employees

5.0
October 2023

Great for sprints

Pros

ClickUp serves our needs for development sprints task tracking and future idea logging. It excels in these aspects particularly in handling development sprints.

Cons

There is a notable amount of hidden content in ClickUp likely a result of attempting to incorporate too much information into each space.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

P

Pietro

Information Technology and Services, 1-10 employees

5.0
October 2023

ClickUP: Semplice e Intuitivo, Ma con Limiti per i Team Enormi

Pros

L'interfaccia utente intuitiva di ClickUp semplifica la gestione dei progetti, mantenendo tutto a portata di clic. Davvero facile da usare per tutti!

Cons

Advanced project management functions may be somewhat limited for larger and more complex teams.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Computer Software, 1-10 employees

Less than a year

5.0
October 2023

shockingly powerful, but lacks positioning

Pros

Discovered ClickUp as a powerful and modern alternative to Jira, Trello, and Asana, with shockingly high-quality software.

Cons

The learning curve is steep, but once overcome, the experience is smooth.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10