Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

S

Slawek

Publishing, 101-500 employees

Less than a year

5.0
October 2022

Really recomended

Pros

It's user-friendly, offers good value for money, and allows for inviting numerous guests for collaboration with external resources.

Cons

Occasionally lags occur, impacting smooth operation. However, aside from this, I can't identify any other drawbacks and strongly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
October 2022

Great software and the free version is full of functionality

Pros

We find the free version of ClickUp ideal for our smaller projects, as it provides all necessary functionality with user limits. It's easy to get started with, and even our non-technical clients quickly grasp its usage.

Cons

Adding new users to a space sometimes doesn't work smoothly and seems buggy. If they don't receive the original invite email, resolving the issue can be time-consuming and confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

H

Harriet

Information Services, 11-50 employees

Less than 6 months

5.0
October 2022

Great software, Great Customer Service, Great Help Guides

Pros

Setting up systems can be complex and time-consuming, but ClickUp stands out with its hands-on support through website resources and YouTube tutorials.

Cons

More examples of personal day-to-day usage beyond a work environment would be beneficial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
October 2022

clickup

Pros

It's highly user-friendly and easy to manage.

Cons

Certain tabs can be confusing, especially for new users. There are different filters that need adjustment to access the desired page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Marianela

Chemicals, 51-100 employees

Less than a year

5.0
October 2022

ClickUp seen as a productivity platform for any business or freelance job.

Pros

ClickUp stands out due to its availability across various platforms, including cloud, desktop, smartphone, Chrome extension, email add-ons, and voice assistants. This extensive availability enhances process management, task assignment, and time management within the company.

Cons

ClickUp provides a user-friendly environment for activity monitoring, although it might not fully satisfy adherents of traditional cascading methodologies. Nevertheless, it aligns with the agile approach, hinting at future adaptability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Pam

Publishing, 1-10 employees

Less than 6 months

4.0
October 2022

Small business task management

Pros

I appreciate the option to view tasks either on a calendar or as a list.

Cons

I'd appreciate a feature allowing color-coding for calendar tasks, if it exists, I haven't found it yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

J

Jonathon

Facilities Services, 1-10 employees

Less than a year

4.0
October 2022

Useful tool but takes some time to learn and implement.

Pros

The layout of ClickUp and its ability to consolidate tasks into one easily accessible place are highly commendable.

Cons

ClickUp's platform isn't the most intuitive and requires a learning curve, particularly for team-wide adoption.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

10

A

Asraful

Computer Networking, 1-10 employees

Less than 6 months

5.0
October 2022

Project management software

Pros

ClickUp is noted for its user-friendly interface, extensive video tutorials, powerful features, and the option to invite friends for free.

Cons

Improvements are needed for the homepage, currently limited to displaying today, tomorrow, and overdue tasks. A weekly task overview would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jay

Education Management, 51-100 employees

More than a year

5.0
October 2022

Clickup Gets the Job Done

Pros

ClickUp boasts numerous features, including automation for efficient task creation, time tracking for employee management, and various project views for better understanding.

Cons

The document feature in ClickUp requires significant improvement to match competitors like Notion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B

Brandon

Religious Institutions, 1-10 employees

Less than 6 months

4.0
October 2022

Great for work

Pros

Managing my tasks and keeping an eye on long-term goals has become incredibly convenient with ClickUp. I find the price to be fair considering the value it provides.

Cons

My initial intention was to use it for keeping track of school assignments, but it fell short in that aspect. It's evidently designed for professional use and adapting it for other similar areas is difficult.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

N

Nishaaj

Biotechnology, 500+ employees

3.0
October 2022

Nice manager

Pros

The way ClickUp integrates technology is truly impressive.

Cons

I would appreciate more information on the available options and capabilities.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

R

Roger

Education Management, 1-10 employees

4.0
October 2022

Good but trail can run out quickly when building customization

Pros

ClickUp is a highly robust tool that makes workflow management and demonstrations easy.

Cons

The free trial ended after I created a customized project task template.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Amanda

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2022

I have a love hate relationship with ClickUp

Pros

Let me start by saying I'm a huge fan of ClickUp. However, there are times when the software can be frustrating due to its unlimited customization options, which can make things easily lost or buried. Nevertheless, it remains an effective tool for managing teams, communicating deadlines, and handling initiatives. I genuinely prefer it over alternatives like Trello and Asana. My favorite feature is the Table view, which, combined with custom fields and automations, simplifies the management of large-scale content projects.

Cons

To receive a comment or chat message, a screen refresh is required. It doesn't update in real time like Slack does.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

J

Jarrod

Construction, 11-50 employees

3.0
October 2022

Overfeatured

Pros

ClickUp has exceeded my expectations for a task/project management system. It covers almost everything I could imagine, allowing teams to collaborate effortlessly and visually track task assignments.

Cons

It felt clunky and overly feature-rich. It offered far more than we needed, and there was no convenient way to disable or choose specific features to subscribe to. Additionally, there was no support for using an Apple pencil for drawing. Since we frequently use Apple pencils for sketching and writing, the app's lack of native support was disappointing.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

10

Functionality

10

J

Jaime

Architecture & Planning, 1-10 employees

4.0
September 2022

Intuitive

Pros

Using this software feels natural and effortless.

Cons

It bears resemblance to Monday, but it possesses its own unique charm. We're still considering using it for our contractors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Emelda

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2022

Project Management Simplified

Pros

It's intuitive and doesn't require much learning effort.

Cons

The UI can feel overwhelming when you're new to using it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

L

Lucas

Writing and Editing, 1-10 employees

More than a year

5.0
September 2022

Simple to learn, powerful for task management

Pros

Boost productivity and manage complex projects effortlessly with ClickUp's basic features, with potential for further exploration of additional functionalities.

Cons

Not a drawback per se, but considering the multitude of features available, the software could benefit from tutorials explaining how to use them, making it more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

F

Franklin

Pal systems, 11-50 employees

4.0
September 2022

We are glad we found them

Pros

Their developers team is cooperative. They always listened to our requests.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Anastacia

Marketing and Advertising, 11-50 employees

Less than a year

5.0
September 2022

ClickUp Works!

Pros

I appreciate the plethora of solutions this tool offers for my company's needs, from employee time tracking to task management and project communication. It empowers everyone, from upper management to entry-level staff, to take responsibility for our workflow and client success. ClickUp offers so many features that it's easy to feel overwhelmed, but knowing it can handle anything once it's set up correctly brings peace of mind.

Cons

If you utilize numerous features and boards like our company, it can be easy to get lost. That's why we assigned specific individuals to manage each department or area of service within the ClickUp management system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

J

Jeff

Professional Training & Coaching, 101-500 employees

Less than a year

4.0
September 2022

Click Up helps us move fast and serve with quality!

Pros

It's user-friendly, intuitive, and ideal for large teams and complex projects.

Cons

My main frustration with ClickUp is its occasional slowness. If they could improve its speed, it would be much better!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10