Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

M

Muhammad

Retail, 500+ employees

Less than 6 months

5.0
September 2022

Life is easy

Pros

ClickUp simplifies project management by consolidating everything into one place.

Cons

Having multiple features in one place makes professional life easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jaden

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2022

8/10 Extensive Features, All In One Project Management Tool, But Small Improvements Needed

Pros

ClickUp surpasses any task manager I've used before. Having used Asana, Todoist, and Trello in the past, I can confidently say that ClickUp combines the best features of these apps into one. It's incredibly robust and likely offers features you didn't even realize you needed, such as time tracking, priority settings, status updates, dashboards, filters, various views, document management, linked tasks, and more.

Cons

Due to its extensive feature set, ClickUp can take some time to get accustomed to. It took me 2-3 hours of watching videos and exploring the software to feel comfortable, but the time invested was worth it in terms of the software's time-saving capabilities. Additionally, there are a few minor bugs that can be annoying, but they are not deal-breakers. I'm confident the development team will address these issues soon, as they seem quite active. The two bugs that caused inconvenience were as follows: a) dashboard issues, where new information wouldn't always load or a block would temporarily break; b) slow performance, especially in the PC app compared to the web app. As a side note, adding the web app to your desktop creates a faster version of the PC app.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

A

Aric

Information Technology and Services, 1-10 employees

Less than a year

5.0
September 2022

Great Project and Task Tracker

Pros

We were thrilled with the ability to create filterable dashboards and found the kanban boards easy to navigate. The continual improvement of the mobile app is also appreciated.

Cons

I'm eagerly anticipating the ability to incorporate more custom fields in the dashboard reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sheilla

Design, 1-10 employees

Less than a year

5.0
September 2022

Finally a more visual task/flow manager

Pros

As a designer, I appreciate ClickUp's visual aspect. The ability to set thumbnail images per project and share flows easily with clients is invaluable. The feature set, including adding notes and links, is fantastic for personal and shared use.

Cons

What I find least appealing about this software is that my preferred view never saves, despite selecting it. I prefer the Board view, but every time I access the page, it defaults to a List view. I constantly have to switch it back and forth. Additionally, I wish there was a way to update task progress directly from the Board view instead of having to click on each task individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrina

Biotechnology, 51-100 employees

Less than a year

5.0
September 2022

Easy to use

Pros

Easy to use with a clean and visually appealing interface, and task management via tables works seamlessly.

Cons

The mobile app could benefit from some updates, but it appears to be improving regularly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikki

Higher Education, 51-100 employees

More than a year

1.0
September 2022

Clickup no thakn you!

Pros

Initially, I was impressed by the app's layout and customization options. The aesthetic appeal was also a plus.

Cons

I found it extremely challenging to use. Although I'm very tech-savvy, my team members are not as comfortable with apps. I personally found it impossible to use, and the same sentiment was shared by my co-workers.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

3

Functionality

1

N

Nazim

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
September 2022

Clickup is really nice project management tool

Pros

ClickUp is a fantastic and efficient project management tool with engaging features. The notification system stands out as a favorite.

Cons

There's absolutely nothing to dislike here. They're doing a pretty good job.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

luis

Design, 1-10 employees

3.0
September 2022

Click yes

Pros

As a freelancer, it helps me stay connected with my project collaborators and ensures smooth communication.

Cons

Some of my team members with Android phones find it a bit complex.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

P

Pushkar

Consumer Goods, 500+ employees

More than a year

5.0
September 2022

A spectacular and bodacious project management tool.

Pros

Planning and managing my daily tasks and projects in one central location with ClickUp is simple. It facilitates meeting deadlines and tracking work progress effortlessly. ClickUp boasts a clean, intuitive, flexible, and user-friendly interface that simplifies navigation of all its features and functions.

Cons

So far, so good! ClickUp does an incredibly marvelous job, and I can't find any flaws to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raj

Information Technology and Services, 51-100 employees

More than a year

5.0
September 2022

easy for task manager and project management

Pros

It's a real-time software that works across various operating systems and web platforms with consistent UI/UX.

Cons

Time tracking can be challenging for users; it lacks flexibility.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

V

Valerie

Writing and Editing, 1-10 employees

More than a year

5.0
September 2022

I can't run my editing & writing business without it

Pros

It truly consolidates everything into one app, and the customer service is exceptional.

Cons

Setting it up can be time-consuming. The various levels of views might be confusing initially.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Trish

Professional Training & Coaching, 1-10 employees

More than a year

4.0
September 2022

Highly recommended project management app! :)

Pros

The interface is user-friendly, the pricing is affordable, and it boasts great functionalities like boards and mind maps, along with a friendly customer support team.

Cons

Occasionally, there are minor glitches. For instance, in the phone app, the text cursor in task comments often jumps back to the beginning of the text repeatedly. I attempted to convey this issue to the ClickUp team, but they didn't fully grasp my concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Marketing and Advertising, 11-50 employees

Less than a year

3.0
September 2022

I was happy with ClickUp, until I furious.

Pros

Impressive Integromat and Zapier connectors, along with the ability to make List View public for client reporting needs. The option to create and embed data in a ClickUp Doc allows for organized reporting accessible through a simple link.

Cons

I'm not necessarily seeking groundbreaking new features; I simply wish ClickUp would address existing issues and provide added benefits for enterprise-level customers like myself. The white-label feature is ineffective since it still displays the ClickUp loading icon. Using the software with any level of automation, whether with their tools or through Zapier/Integromat, is unreliable. Their support is unhelpful unless the issue is exceedingly simple to resolve.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

C

Cole

E-Learning, 11-50 employees

Less than 6 months

5.0
September 2022

Best company ever!

Pros

The service's professionalism and ease of use are impressive.

Cons

Initially, it was a bit perplexing, but the tutorials were helpful!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maribel

Design, 1-10 employees

Less than 6 months

5.0
September 2022

Pleasantly Surprised

Pros

Among the many organizational tools I've tried, this one stands out. I appreciate being able to outline my blog posts as tasks and schedule them on a calendar.

Cons

Currently, I can't think of any drawbacks as I'm still exploring its full capabilities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Rachiket

E-Learning, 11-50 employees

Less than a year

3.0
September 2022

Product with great features but buggy experience

Pros

The integrations and productivity tools are simply amazing.

Cons

It tends to be sluggish and glitchy. There are occasions when updates appear for some users but not for others.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A

Angelique

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
September 2022

Click up for better project management

Pros

ClickUp is an outstanding project management system, offering comprehensive tools for seamless team collaboration and project management. Its web and app versions ensure flexibility for time tracking and on-the-go collaboration. Highly recommended for its comprehensive feature set and ease of implementation.

Cons

The only downside to this software would be its pricing, which can be costly for larger companies.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

A

Alexander

Design, 1-10 employees

5.0
September 2022

Excellent Project manager

Pros

The workspace is impeccably organized, and the software is incredibly powerful, making managing complex projects a pleasant experience.

Cons

Training is essential to establish a solid foundation, but overall, it's my go-to tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B

Beth

Online Media, 1-10 employees

Less than a year

4.0
September 2022

Some bugs but worth it for the features

Pros

The ability to add tasks from Chrome browsers and email was a great feature.

Cons

Sometimes it's slow to update, leading me to mistakenly mark tasks as completed before they actually are.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Z

Zeke

Dezine, 1-10 employees

3.0
September 2022

Functional

Pros

The software track the progress of specific tasks.

Cons

The download process takes time

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7