Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Muhammad
Retail, 500+ employees
Less than 6 months
“Life is easy
Pros
ClickUp simplifies project management by consolidating everything into one place.
Cons
Having multiple features in one place makes professional life easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jaden
Marketing and Advertising, 1-10 employees
Less than a year
“8/10 Extensive Features, All In One Project Management Tool, But Small Improvements Needed
Pros
ClickUp surpasses any task manager I've used before. Having used Asana, Todoist, and Trello in the past, I can confidently say that ClickUp combines the best features of these apps into one. It's incredibly robust and likely offers features you didn't even realize you needed, such as time tracking, priority settings, status updates, dashboards, filters, various views, document management, linked tasks, and more.
Cons
Due to its extensive feature set, ClickUp can take some time to get accustomed to. It took me 2-3 hours of watching videos and exploring the software to feel comfortable, but the time invested was worth it in terms of the software's time-saving capabilities. Additionally, there are a few minor bugs that can be annoying, but they are not deal-breakers. I'm confident the development team will address these issues soon, as they seem quite active. The two bugs that caused inconvenience were as follows: a) dashboard issues, where new information wouldn't always load or a block would temporarily break; b) slow performance, especially in the PC app compared to the web app. As a side note, adding the web app to your desktop creates a faster version of the PC app.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Aric
Information Technology and Services, 1-10 employees
Less than a year
“Great Project and Task Tracker
Pros
We were thrilled with the ability to create filterable dashboards and found the kanban boards easy to navigate. The continual improvement of the mobile app is also appreciated.
Cons
I'm eagerly anticipating the ability to incorporate more custom fields in the dashboard reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sheilla
Design, 1-10 employees
Less than a year
“Finally a more visual task/flow manager
Pros
As a designer, I appreciate ClickUp's visual aspect. The ability to set thumbnail images per project and share flows easily with clients is invaluable. The feature set, including adding notes and links, is fantastic for personal and shared use.
Cons
What I find least appealing about this software is that my preferred view never saves, despite selecting it. I prefer the Board view, but every time I access the page, it defaults to a List view. I constantly have to switch it back and forth. Additionally, I wish there was a way to update task progress directly from the Board view instead of having to click on each task individually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrina
Biotechnology, 51-100 employees
Less than a year
“Easy to use
Pros
Easy to use with a clean and visually appealing interface, and task management via tables works seamlessly.
Cons
The mobile app could benefit from some updates, but it appears to be improving regularly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Higher Education, 51-100 employees
More than a year
“Clickup no thakn you!
Pros
Initially, I was impressed by the app's layout and customization options. The aesthetic appeal was also a plus.
Cons
I found it extremely challenging to use. Although I'm very tech-savvy, my team members are not as comfortable with apps. I personally found it impossible to use, and the same sentiment was shared by my co-workers.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
3
Functionality
1
Nazim
Information Technology and Services, 1-10 employees
Less than 6 months
“Clickup is really nice project management tool
Pros
ClickUp is a fantastic and efficient project management tool with engaging features. The notification system stands out as a favorite.
Cons
There's absolutely nothing to dislike here. They're doing a pretty good job.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
luis
Design, 1-10 employees
“Click yes
Pros
As a freelancer, it helps me stay connected with my project collaborators and ensures smooth communication.
Cons
Some of my team members with Android phones find it a bit complex.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Pushkar
Consumer Goods, 500+ employees
More than a year
“A spectacular and bodacious project management tool.
Pros
Planning and managing my daily tasks and projects in one central location with ClickUp is simple. It facilitates meeting deadlines and tracking work progress effortlessly. ClickUp boasts a clean, intuitive, flexible, and user-friendly interface that simplifies navigation of all its features and functions.
Cons
So far, so good! ClickUp does an incredibly marvelous job, and I can't find any flaws to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raj
Information Technology and Services, 51-100 employees
More than a year
“easy for task manager and project management
Pros
It's a real-time software that works across various operating systems and web platforms with consistent UI/UX.
Cons
Time tracking can be challenging for users; it lacks flexibility.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Valerie
Writing and Editing, 1-10 employees
More than a year
“I can't run my editing & writing business without it
Pros
It truly consolidates everything into one app, and the customer service is exceptional.
Cons
Setting it up can be time-consuming. The various levels of views might be confusing initially.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Trish
Professional Training & Coaching, 1-10 employees
More than a year
“Highly recommended project management app! :)
Pros
The interface is user-friendly, the pricing is affordable, and it boasts great functionalities like boards and mind maps, along with a friendly customer support team.
Cons
Occasionally, there are minor glitches. For instance, in the phone app, the text cursor in task comments often jumps back to the beginning of the text repeatedly. I attempted to convey this issue to the ClickUp team, but they didn't fully grasp my concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Marketing and Advertising, 11-50 employees
Less than a year
“I was happy with ClickUp, until I furious.
Pros
Impressive Integromat and Zapier connectors, along with the ability to make List View public for client reporting needs. The option to create and embed data in a ClickUp Doc allows for organized reporting accessible through a simple link.
Cons
I'm not necessarily seeking groundbreaking new features; I simply wish ClickUp would address existing issues and provide added benefits for enterprise-level customers like myself. The white-label feature is ineffective since it still displays the ClickUp loading icon. Using the software with any level of automation, whether with their tools or through Zapier/Integromat, is unreliable. Their support is unhelpful unless the issue is exceedingly simple to resolve.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Cole
E-Learning, 11-50 employees
Less than 6 months
“Best company ever!
Pros
The service's professionalism and ease of use are impressive.
Cons
Initially, it was a bit perplexing, but the tutorials were helpful!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maribel
Design, 1-10 employees
Less than 6 months
“Pleasantly Surprised
Pros
Among the many organizational tools I've tried, this one stands out. I appreciate being able to outline my blog posts as tasks and schedule them on a calendar.
Cons
Currently, I can't think of any drawbacks as I'm still exploring its full capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rachiket
E-Learning, 11-50 employees
Less than a year
“Product with great features but buggy experience
Pros
The integrations and productivity tools are simply amazing.
Cons
It tends to be sluggish and glitchy. There are occasions when updates appear for some users but not for others.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Angelique
Marketing and Advertising, 11-50 employees
Less than 6 months
“Click up for better project management
Pros
ClickUp is an outstanding project management system, offering comprehensive tools for seamless team collaboration and project management. Its web and app versions ensure flexibility for time tracking and on-the-go collaboration. Highly recommended for its comprehensive feature set and ease of implementation.
Cons
The only downside to this software would be its pricing, which can be costly for larger companies.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Alexander
Design, 1-10 employees
“Excellent Project manager
Pros
The workspace is impeccably organized, and the software is incredibly powerful, making managing complex projects a pleasant experience.
Cons
Training is essential to establish a solid foundation, but overall, it's my go-to tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Beth
Online Media, 1-10 employees
Less than a year
“Some bugs but worth it for the features
Pros
The ability to add tasks from Chrome browsers and email was a great feature.
Cons
Sometimes it's slow to update, leading me to mistakenly mark tasks as completed before they actually are.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Zeke
Dezine, 1-10 employees
“Functional
Pros
The software track the progress of specific tasks.
Cons
The download process takes time
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7