Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Kyle
Medical Devices, 51-100 employees
More than a year
“Great Software if You Take The Time to Learn It Properly
Pros
The platform offers extensive capabilities for tracking and coordinating projects and inventory, simplifying these processes.
Cons
Setup may be daunting for individuals lacking technical know-how.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
McKay
Financial Services, 500+ employees
Less than 6 months
“Took a while to get the hang of..
Pros
Everything is conveniently consolidated in one place, making it easy to find submitted projects for the quarter.
Cons
It's not very user-friendly for most of the team. While I utilize ClickUp, many of my teammates struggle with it, so updates are usually shared via Slack instead. I would like to see more visibility into timelines and schedules; currently, I have to rely on a project manager to ensure we're on track for handoff dates. This may be a settings issue, but a lot of people miss comments/updates in ClickUp especially if they aren't tagged. This has resulted in some tasks/communication taking longer because people aren't aware they need to complete something.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rachel
Farming, 51-100 employees
More than a year
“Review
Pros
Ease of use is evident, especially in opening tasks from emails, with all tasks accessible on the portal.
Cons
Too many emails for every update in tasks can be bothersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Marketing and Advertising, 1-10 employees
More than a year
“One tool to rule them all..
Pros
ClickUp's centralized workspace facilitates quicker and more efficient work organization.
Cons
Improved features for sorting attachments within tasks are desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ritesh
Computer Software, 11-50 employees
Less than a year
“Task management
Pros
User-friendly and feature-rich for task management, aiding in work division and project tracking with a seemingly nice UI.
Cons
Not beginner-friendly, requiring training before implementation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Alex
Computer Software, 11-50 employees
More than a year
“ClickUp Review
Pros
The product's flexibility stands out, catering to both inexperienced users and the needs of large businesses for efficient project tracking.
Cons
The new version's limited customization options make navigating the dashboard challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Marketing and Advertising, 1-10 employees
More than a year
“It's hard to find any faults
Pros
ClickUp's laid-out design makes it easy to use, unlike other products that may pose challenges.
Cons
No identified dislikes have been mentioned.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Saskia
E-Learning, 1-10 employees
Less than a year
“Very powerful productivity system
Pros
Highly customizable with ClickApps, offering powerful automation features, and including docs and whiteboards for creative projects.
Cons
ClickUp can be clunky at times but has improved significantly over time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
CHARLES BOAMPONG
Computer Software, 11-50 employees
More than a year
“A Powerful Project and Task Management Software for all Businesses
Pros
Its versatility extends to accommodating various project management methodologies, making it suitable for all industries, including ours.
Cons
Learning the extensive features and customization may pose a learning curve for new users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Anne
Accounting, 1-10 employees
Less than a year
“Cumbersome to setup
Pros
The flow was easily comprehensible from a visual standpoint.
Cons
Setting up ClickUp from scratch is perceived as too much work.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Athra
Automotive, 11-50 employees
More than a year
“The best application to improve productivity
Pros
The ability to assign tasks to teams, create groups, and set task urgency, coupled with vibrant colors, enhances the overall user experience.
Cons
Navigation through different tabs can be confusing at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Pricila
Public Relations and Communications, 1-10 employees
More than a year
“Best CRM in the market
Pros
Notable for its ease of use, the capability to manage multiple projects separately, communicate with the team, and provide guest access for clients.
Cons
More cloud capacity is desired, although integrations compensate to some extent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
MikeToon
Design, 1-10 employees
More than a year
“After a few years, it's worth it!
Pros
The timeline-based management of tasks is a major advantage.
Cons
Lack of some automation and relevant integrations is noted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
E-Learning, 1-10 employees
More than a year
“Great Team management software!
Pros
Remarkably easy, quick to grasp, and extremely versatile, with an intuitive interface and look-and-feel. Overall, a highly commendable product.
Cons
The abundance of advanced features may overwhelm users, especially when using different workspaces.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Leah
Education Management, 11-50 employees
More than a year
“Useful for Productivity
Pros
ClickUp is user-friendly, fostering collaboration and efficient task/project completion.
Cons
Mass date changes for tasks and better customization and dashboards are suggested.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“A comprehensive project management solution
Pros
Customizing workspaces, tasks, and dashboards creates a personalized work environment. Real-time editing, comments, mentions, and extensive integrations enhance collaboration within teams.
Cons
Due to its extensive set of features and customization choices, there might be a learning curve for new users to fully understand the platform's capabilities. For smaller or less complex projects, the multitude of features could potentially be overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alwanga
Publishing, 11-50 employees
More than a year
“Feel the click and enjoy possibilities of good working projects with ClickUp.
Pros
ClickUp optimizes project management, offering control from planning and dividing tasks to tracking progress. The interactive dashboard and accurate project reports keep the team well-informed, while discussions facilitate effective collaboration.
Cons
ClickUp has consistently met needs and provided a positive experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Aayush
Entertainment, 11-50 employees
Less than a year
“Best Workflow management tool
Pros
An easy-to-use tool for tracking workflow, team planning, and task scheduling.
Cons
Task progress and time tracking can be slightly annoying, but overall satisfaction is maintained.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Moses Lookman
Information Technology and Services, 11-50 employees
More than a year
“The only task management tool you'll ever need
Pros
ClickUp's intuitive and clean user interface, with various views like Kanban boards and Gantt charts, allows for easy organization and task management. Customization options further tailor the interface to individual needs.
Cons
ClickUp has some areas that could use improvement. One aspect is the search function, which is not always as intuitive as it could be, requiring some trial and error to locate specific items. Another area for enhancement is the mobile app, which, while functional, lacks the same user-friendly experience as the web version. Additionally, the reporting features could benefit from being more robust.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Nishal
Information Technology and Services, 51-100 employees
Less than 6 months
“Alternative for JIRA
Pros
A cost-effective alternative to JIRA, suitable even for solo users without straining the budget.
Cons
ClickUp lacks advanced user permissions like JIRA but is deemed worthwhile for the price.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10