Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

K

Kyle

Medical Devices, 51-100 employees

More than a year

5.0
December 2023

Great Software if You Take The Time to Learn It Properly

Pros

The platform offers extensive capabilities for tracking and coordinating projects and inventory, simplifying these processes.

Cons

Setup may be daunting for individuals lacking technical know-how.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

McKay

Financial Services, 500+ employees

Less than 6 months

5.0
December 2023

Took a while to get the hang of..

Pros

Everything is conveniently consolidated in one place, making it easy to find submitted projects for the quarter.

Cons

It's not very user-friendly for most of the team. While I utilize ClickUp, many of my teammates struggle with it, so updates are usually shared via Slack instead. I would like to see more visibility into timelines and schedules; currently, I have to rely on a project manager to ensure we're on track for handoff dates. This may be a settings issue, but a lot of people miss comments/updates in ClickUp especially if they aren't tagged. This has resulted in some tasks/communication taking longer because people aren't aware they need to complete something.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Farming, 51-100 employees

More than a year

5.0
December 2023

Review

Pros

Ease of use is evident, especially in opening tasks from emails, with all tasks accessible on the portal.

Cons

Too many emails for every update in tasks can be bothersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Danielle

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

One tool to rule them all..

Pros

ClickUp's centralized workspace facilitates quicker and more efficient work organization.

Cons

Improved features for sorting attachments within tasks are desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Ritesh

Computer Software, 11-50 employees

Less than a year

5.0
December 2023

Task management

Pros

User-friendly and feature-rich for task management, aiding in work division and project tracking with a seemingly nice UI.

Cons

Not beginner-friendly, requiring training before implementation.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Alex

Computer Software, 11-50 employees

More than a year

5.0
December 2023

ClickUp Review

Pros

The product's flexibility stands out, catering to both inexperienced users and the needs of large businesses for efficient project tracking.

Cons

The new version's limited customization options make navigating the dashboard challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

James

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

It's hard to find any faults

Pros

ClickUp's laid-out design makes it easy to use, unlike other products that may pose challenges.

Cons

No identified dislikes have been mentioned.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Saskia

E-Learning, 1-10 employees

Less than a year

5.0
December 2023

Very powerful productivity system

Pros

Highly customizable with ClickApps, offering powerful automation features, and including docs and whiteboards for creative projects.

Cons

ClickUp can be clunky at times but has improved significantly over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

CB

CHARLES BOAMPONG

Computer Software, 11-50 employees

More than a year

5.0
December 2023

A Powerful Project and Task Management Software for all Businesses

Pros

Its versatility extends to accommodating various project management methodologies, making it suitable for all industries, including ours.

Cons

Learning the extensive features and customization may pose a learning curve for new users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Anne

Accounting, 1-10 employees

Less than a year

5.0
December 2023

Cumbersome to setup

Pros

The flow was easily comprehensible from a visual standpoint.

Cons

Setting up ClickUp from scratch is perceived as too much work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Athra

Automotive, 11-50 employees

More than a year

5.0
December 2023

The best application to improve productivity

Pros

The ability to assign tasks to teams, create groups, and set task urgency, coupled with vibrant colors, enhances the overall user experience.

Cons

Navigation through different tabs can be confusing at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Pricila

Public Relations and Communications, 1-10 employees

More than a year

5.0
December 2023

Best CRM in the market

Pros

Notable for its ease of use, the capability to manage multiple projects separately, communicate with the team, and provide guest access for clients.

Cons

More cloud capacity is desired, although integrations compensate to some extent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

MikeToon

Design, 1-10 employees

More than a year

5.0
December 2023

After a few years, it's worth it!

Pros

The timeline-based management of tasks is a major advantage.

Cons

Lack of some automation and relevant integrations is noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joel

E-Learning, 1-10 employees

More than a year

5.0
December 2023

Great Team management software!

Pros

Remarkably easy, quick to grasp, and extremely versatile, with an intuitive interface and look-and-feel. Overall, a highly commendable product.

Cons

The abundance of advanced features may overwhelm users, especially when using different workspaces.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Leah

Education Management, 11-50 employees

More than a year

5.0
December 2023

Useful for Productivity

Pros

ClickUp is user-friendly, fostering collaboration and efficient task/project completion.

Cons

Mass date changes for tasks and better customization and dashboards are suggested.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2023

A comprehensive project management solution

Pros

Customizing workspaces, tasks, and dashboards creates a personalized work environment. Real-time editing, comments, mentions, and extensive integrations enhance collaboration within teams.

Cons

Due to its extensive set of features and customization choices, there might be a learning curve for new users to fully understand the platform's capabilities. For smaller or less complex projects, the multitude of features could potentially be overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alwanga

Publishing, 11-50 employees

More than a year

5.0
December 2023

Feel the click and enjoy possibilities of good working projects with ClickUp.

Pros

ClickUp optimizes project management, offering control from planning and dividing tasks to tracking progress. The interactive dashboard and accurate project reports keep the team well-informed, while discussions facilitate effective collaboration.

Cons

ClickUp has consistently met needs and provided a positive experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Aayush

Entertainment, 11-50 employees

Less than a year

5.0
December 2023

Best Workflow management tool

Pros

An easy-to-use tool for tracking workflow, team planning, and task scheduling.

Cons

Task progress and time tracking can be slightly annoying, but overall satisfaction is maintained.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

ML

Moses Lookman

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2023

The only task management tool you'll ever need

Pros

ClickUp's intuitive and clean user interface, with various views like Kanban boards and Gantt charts, allows for easy organization and task management. Customization options further tailor the interface to individual needs.

Cons

ClickUp has some areas that could use improvement. One aspect is the search function, which is not always as intuitive as it could be, requiring some trial and error to locate specific items. Another area for enhancement is the mobile app, which, while functional, lacks the same user-friendly experience as the web version. Additionally, the reporting features could benefit from being more robust.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

N

Nishal

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2023

Alternative for JIRA

Pros

A cost-effective alternative to JIRA, suitable even for solo users without straining the budget.

Cons

ClickUp lacks advanced user permissions like JIRA but is deemed worthwhile for the price.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10