Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Not Specified, 500+ employees
More than a year
“Click Up on the go”
Pros
Seamless synchronization between mobile and desktop plans user-friendly application timely notifications and flexible customizations contribute to an efficient workspace.
Cons
Certain desktop features should be incorporated into the mobile application. Suggestions include offline access to the to-do list and tasks along with widgets for convenient access as seen in some other applications.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Click Up and GO!”
Pros
ClickUp's ease of use ensures everything and everyone stays on track providing a clear overview of tasks and progress.
Cons
No drawbacks have been identified; the product aids in remembering important tasks and tracking progress effectively.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Transportation/Trucking/Railroad, 1-10 employees
“Flexibility”
Pros
With an intuitive interface and comprehensive features ClickUp simplifies project task and document management. Noteworthy for its flexibility and customization options it allows users to tailor views and workflows. Integration with popular tools like Slack and Google Drive enhances the platform's versatility.
Cons
ClickUp's extensive features might overwhelm new users necessitating time for learning and navigation. Despite this the platform provides helpful resources and tutorials for a quicker learning curve.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Education Management, 500+ employees
Less than 6 months
“A colourful design to manage your day”
Pros
ClickUp's user dashboard is praised for its richness and friendliness offering ample space for tips tabs and notes. The search tab proves powerful for document retrieval and support for integrations including iPasswords enhances functionality.
Cons
The absence of goal tracking is a downside considering it a crucial aspect for productivity. Knowing the number of completed tasks is deemed essential.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“Single purpose tool for entrepreneurs and creatives”
Pros
ClickUp serves as a versatile tool replacing various others and expediting workflows through templates. The ability to work in a desktop app contributes to focused work.
Cons
Deleting content occupying significant space on the platform can be challenging especially when switching plans. However for most users this may not pose a significant issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
Less than a year
“Little bit expensive but does the job right!”
Pros
The platform excels in project management and team task tracking with smooth real-time updates.
Cons
Customer support is somewhat unresponsive representing the only downside of the product.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Management Consulting, 1-10 employees
More than a year
“Best format and best features for a project management software”
Pros
The interface and design of ClickUp stand out providing an organized and aesthetically pleasing environment for project and task management making it a preferred platform.
Cons
There are no significant dislikes about the software perhaps except for the absence of certain features related to client information and invoicing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Marketing and Advertising, 51-100 employees
Less than a year
“Useful and pratical in terms of management”
Pros
ClickUp's ease of use significantly contributes to improved productivity.
Cons
The calendarization feature lacks more advanced options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“How a CTO finds ClickUp”
Pros
The impactful features of ClickUp include dashboards time estimates and tracking relationships templates task tray the me mode and a commendable UX/UI.
Cons
ClickUp has significantly elevated project management providing a comprehensive solution for a Chief Technology Officer (CTO) in a software development company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“ClickUp Review”
Pros
ClickUp is unequivocally the best software for project management making a substantial impact on business efficiency. The recommendation extends to most businesses to leverage its benefits.
Cons
The software is flawless with no problematic aspects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 1-10 employees
Less than a year
“Click ip review”
Pros
ClickUp proves to be a versatile management tool for users not just freelancers but also companies offering ease of management timely edits and efficient task editing.
Cons
ClickUp is user-friendly and suitable for all types of workers thanks to its soft and easy-to-use interface.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Facilities Services, 101-500 employees
Less than a year
“Easy to use”
Pros
Transitioning from teams and forms to ClickUp simplified stock management and issue reporting making operations more straightforward.
Cons
The transition from the previous software was smooth with no significant issues encountered.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Design, 1-10 employees
Less than 6 months
“Too clunky and not intuitive design”
Pros
Tracking comments on the platform provides valuable insights.
Cons
The interface initially posed confusion taking time to navigate around the platform.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
7
Functionality
4
Education Management, 11-50 employees
Less than a year
“ClickUp Review”
Pros
ClickUp's appeal lies in its ability to bring a team together on one platform for task management and organization coupled with its affordability.
Cons
First-time and non-tech-savvy users may feel overwhelmed due to the abundance of features in ClickUp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Simple but Better Ease of Access”
Pros
For a user like me obtaining the total hours tracked weekly or monthly is challenging.
Cons
If I'm the user I can't obtain the total tracked hours by me at the week or month's end.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than a year
“A great tool for organizing tasks”
Pros
The task location and workflow in ClickUp can be confusing and overall layout improvement is needed for easier navigation.
Cons
The task's location in the workflow can be confusing and the overall layout could be enhanced for easier navigation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“I so delighted for quick invoicing on our projects.”
Pros
Admirable for effective project invoicing and the drag-and-drop feature for task editing is easy to use.
Cons
It's incredibly effective for billing and invoicing in our projects and it excels in project planning.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Good task management tool”
Pros
ClickUp is relatively user-friendly akin to other task management tools but enhanced especially with the integrated screen recording feature.
Cons
The absence of a chat function is notable. We had to integrate a third-party tool for internal communication unrelated to specific tasks and this feels lacking for an all-encompassing tool.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Design, 11-50 employees
More than a year
“Working faster and smarter”
Pros
Used in different companies Board and Gantt views excel in project management while the Goals section aids visual organization.
Cons
The Home and Docs sections are not particularly relevant for me possibly due to the app's purpose. The dashboards could benefit from improvements allowing for greater personalization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Computer Software, 51-100 employees
Less than a year
“A easy to use project tracking tool”
Pros
The product's standout feature is its simple UI and self-explanatory features making it easy for new users.
Cons
Despite the product's many features as part of a growing organization I find the pricing aspect less appealing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8