Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“Click Up on the go”

Pros

Seamless synchronization between mobile and desktop plans user-friendly application timely notifications and flexible customizations contribute to an efficient workspace.

Cons

Certain desktop features should be incorporated into the mobile application. Suggestions include offline access to the to-do list and tasks along with widgets for convenient access as seen in some other applications.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

J
Janna

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

“Click Up and GO!”

Pros

ClickUp's ease of use ensures everything and everyone stays on track providing a clear overview of tasks and progress.

Cons

No drawbacks have been identified; the product aids in remembering important tasks and tracking progress effectively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Efezino

Transportation/Trucking/Railroad, 1-10 employees

4.0

“Flexibility”

Pros

With an intuitive interface and comprehensive features ClickUp simplifies project task and document management. Noteworthy for its flexibility and customization options it allows users to tailor views and workflows. Integration with popular tools like Slack and Google Drive enhances the platform's versatility.

Cons

ClickUp's extensive features might overwhelm new users necessitating time for learning and navigation. Despite this the platform provides helpful resources and tutorials for a quicker learning curve.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

M
Mohamed

Education Management, 500+ employees

Less than 6 months

4.0

“A colourful design to manage your day”

Pros

ClickUp's user dashboard is praised for its richness and friendliness offering ample space for tips tabs and notes. The search tab proves powerful for document retrieval and support for integrations including iPasswords enhances functionality.

Cons

The absence of goal tracking is a downside considering it a crucial aspect for productivity. Knowing the number of completed tasks is deemed essential.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

C
Craige

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Single purpose tool for entrepreneurs and creatives”

Pros

ClickUp serves as a versatile tool replacing various others and expediting workflows through templates. The ability to work in a desktop app contributes to focused work.

Cons

Deleting content occupying significant space on the platform can be challenging especially when switching plans. However for most users this may not pose a significant issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M
Mahir

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Little bit expensive but does the job right!”

Pros

The platform excels in project management and team task tracking with smooth real-time updates.

Cons

Customer support is somewhat unresponsive representing the only downside of the product.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

C
Chandler

Management Consulting, 1-10 employees

More than a year

5.0

“Best format and best features for a project management software”

Pros

The interface and design of ClickUp stand out providing an organized and aesthetically pleasing environment for project and task management making it a preferred platform.

Cons

There are no significant dislikes about the software perhaps except for the absence of certain features related to client information and invoicing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

N
Nuria

Marketing and Advertising, 51-100 employees

Less than a year

5.0

“Useful and pratical in terms of management”

Pros

ClickUp's ease of use significantly contributes to improved productivity.

Cons

The calendarization feature lacks more advanced options.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

Z
Zakariya

Computer Software, 11-50 employees

Less than 6 months

5.0

“How a CTO finds ClickUp”

Pros

The impactful features of ClickUp include dashboards time estimates and tracking relationships templates task tray the me mode and a commendable UX/UI.

Cons

ClickUp has significantly elevated project management providing a comprehensive solution for a Chief Technology Officer (CTO) in a software development company.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S
Sikhanyiso

Marketing and Advertising, 1-10 employees

More than a year

5.0

“ClickUp Review”

Pros

ClickUp is unequivocally the best software for project management making a substantial impact on business efficiency. The recommendation extends to most businesses to leverage its benefits.

Cons

The software is flawless with no problematic aspects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N
Nelly

Computer Software, 1-10 employees

Less than a year

5.0

“Click ip review”

Pros

ClickUp proves to be a versatile management tool for users not just freelancers but also companies offering ease of management timely edits and efficient task editing.

Cons

ClickUp is user-friendly and suitable for all types of workers thanks to its soft and easy-to-use interface.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

M
Michal

Facilities Services, 101-500 employees

Less than a year

5.0

“Easy to use”

Pros

Transitioning from teams and forms to ClickUp simplified stock management and issue reporting making operations more straightforward.

Cons

The transition from the previous software was smooth with no significant issues encountered.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

C
Camille

Design, 1-10 employees

Less than 6 months

3.0

“Too clunky and not intuitive design”

Pros

Tracking comments on the platform provides valuable insights.

Cons

The interface initially posed confusion taking time to navigate around the platform.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

7

Functionality

4

IJ
Irish Joy

Education Management, 11-50 employees

Less than a year

5.0

“ClickUp Review”

Pros

ClickUp's appeal lies in its ability to bring a team together on one platform for task management and organization coupled with its affordability.

Cons

First-time and non-tech-savvy users may feel overwhelmed due to the abundance of features in ClickUp.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Smit

Information Technology and Services, 51-100 employees

More than a year

4.0

“Simple but Better Ease of Access”

Pros

For a user like me obtaining the total hours tracked weekly or monthly is challenging.

Cons

If I'm the user I can't obtain the total tracked hours by me at the week or month's end.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

H
Hannah

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“A great tool for organizing tasks”

Pros

The task location and workflow in ClickUp can be confusing and overall layout improvement is needed for easier navigation.

Cons

The task's location in the workflow can be confusing and the overall layout could be enhanced for easier navigation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

A
anuradha

Information Technology and Services, 11-50 employees

More than a year

4.0

“I so delighted for quick invoicing on our projects.”

Pros

Admirable for effective project invoicing and the drag-and-drop feature for task editing is easy to use.

Cons

It's incredibly effective for billing and invoicing in our projects and it excels in project planning.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

T
Tiffany

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

“Good task management tool”

Pros

ClickUp is relatively user-friendly akin to other task management tools but enhanced especially with the integrated screen recording feature.

Cons

The absence of a chat function is notable. We had to integrate a third-party tool for internal communication unrelated to specific tasks and this feels lacking for an all-encompassing tool.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

A
Amanda

Design, 11-50 employees

More than a year

5.0

“Working faster and smarter”

Pros

Used in different companies Board and Gantt views excel in project management while the Goals section aids visual organization.

Cons

The Home and Docs sections are not particularly relevant for me possibly due to the app's purpose. The dashboards could benefit from improvements allowing for greater personalization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

F
Farooqui

Computer Software, 51-100 employees

Less than a year

4.0

“A easy to use project tracking tool”

Pros

The product's standout feature is its simple UI and self-explanatory features making it easy for new users.

Cons

Despite the product's many features as part of a growing organization I find the pricing aspect less appealing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8