Camille
Design, 1-10 employees
Less than 6 months
“Too clunky and not intuitive design”
Pros
Tracking comments on the platform provides valuable insights.
Cons
The interface initially posed confusion taking time to navigate around the platform.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
7
Functionality
4
Irish Joy
Education Management, 11-50 employees
Less than a year
“ClickUp Review”
Pros
ClickUp's appeal lies in its ability to bring a team together on one platform for task management and organization coupled with its affordability.
Cons
First-time and non-tech-savvy users may feel overwhelmed due to the abundance of features in ClickUp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Smit
Information Technology and Services, 51-100 employees
More than a year
“Simple but Better Ease of Access”
Pros
For a user like me obtaining the total hours tracked weekly or monthly is challenging.
Cons
If I'm the user I can't obtain the total tracked hours by me at the week or month's end.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Hannah
Health, Wellness and Fitness, 1-10 employees
Less than a year
“A great tool for organizing tasks”
Pros
The task location and workflow in ClickUp can be confusing and overall layout improvement is needed for easier navigation.
Cons
The task's location in the workflow can be confusing and the overall layout could be enhanced for easier navigation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
anuradha
Information Technology and Services, 11-50 employees
More than a year
“I so delighted for quick invoicing on our projects.”
Pros
Admirable for effective project invoicing and the drag-and-drop feature for task editing is easy to use.
Cons
It's incredibly effective for billing and invoicing in our projects and it excels in project planning.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Tiffany
Marketing and Advertising, 1-10 employees
Less than 6 months
“Good task management tool”
Pros
ClickUp is relatively user-friendly akin to other task management tools but enhanced especially with the integrated screen recording feature.
Cons
The absence of a chat function is notable. We had to integrate a third-party tool for internal communication unrelated to specific tasks and this feels lacking for an all-encompassing tool.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Amanda
Design, 11-50 employees
More than a year
“Working faster and smarter”
Pros
Used in different companies Board and Gantt views excel in project management while the Goals section aids visual organization.
Cons
The Home and Docs sections are not particularly relevant for me possibly due to the app's purpose. The dashboards could benefit from improvements allowing for greater personalization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Farooqui
Computer Software, 51-100 employees
Less than a year
“A easy to use project tracking tool”
Pros
The product's standout feature is its simple UI and self-explanatory features making it easy for new users.
Cons
Despite the product's many features as part of a growing organization I find the pricing aspect less appealing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Adam
Automotive, 500+ employees
More than a year
“Does the job!”
Pros
Despite slow load times ClickUp's UX is clear facilitating quick identification of priorities and workload.
Cons
From my experience ClickUp unfortunately exhibits slow load times when accessing the main dashboard pages and specific tasks. Occasionally the modal loading process takes a while and updating cards can be unresponsive. While not a constant issue it happens noticeably.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
merve
Education Management, 101-500 employees
More than a year
“Excellent tool for tracking and collaboration”
Pros
Effective for university CRM team management ClickUp combines project planning personal task management notes calendar and email in one practical application.
Cons
Addressing the learning curve is essential. Senior project managers in my company struggled with understanding workspaces spaces and folders. Facilitating meeting invitations through the calendar though not crucial could enhance efficiency.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Helena
Information Technology and Services, 11-50 employees
Less than a year
“Great tool for task management”
Pros
User-friendly with multiple boards documents and an appealing design.
Cons
Sometimes there are too many functions that I'm not familiar with. Improving the search for completed tasks could be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“ClickUp - One app to replace them all”
Pros
ClickUp lives up to its promise of being a comprehensive app to replace multiple tools.
Cons
It's not user-friendly on mobile devices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Prashant
Information Technology and Services, 1-10 employees
Less than a year
“a really helpful tool to manage a team and assign tasks”
Pros
Well-built software for task distribution and tracking easing team management and task assignment.
Cons
Initially when I began using the software I felt overwhelmed by the abundance of features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
taufiqur rhaman
Business Supplies and Equipment, 1-10 employees
Less than a year
“Nice experience”
Pros
Despite a learning curve love this application.
Cons
The web version is good but the app is sluggish.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Emily
Food & Beverages, 1-10 employees
More than a year
“Amazing Software for Tracking Ideas!”
Pros
Appreciate ClickUp's ease of use and customizable display options; it feels personalized.
Cons
Some project management tools can be a bit perplexing to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Lauren
Legal Services, 1-10 employees
Less than a year
“Versatile Any Project Management Software”
Pros
Tracks almost anything from product planning to the final presentation making it a versatile tool.
Cons
Mastering a few features poses challenges. Setting up automations or tasks ideally can be difficult at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Jamila
Real Estate, 101-500 employees
Less than 6 months
“a fantastic task management tool with amazing Features”
Pros
As a user for about 3 months ClickUp is fantastic offering ease of use productivity boost and efficient planning.
Cons
The chat tool and task tracking tool lack several features and there's room for improvement in UI/UX.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Youssef
Internet, 500+ employees
More than a year
“Clickup is a perfect fit for my organizations project management goals.”
Pros
Impressed by the ClickUp mobile application's quality providing full functionality and allowing project management from a smartphone.
Cons
This platform presents the steepest learning curve among project management software I've experienced. Perhaps this results from the tool's variety of overwhelming features for new users.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
4
Jill
Writing and Editing, 1-10 employees
Less than a year
“ClickUp Increased my Productivity”
Pros
Versatile easy to customize and user-friendly with a quick setup.
Cons
The features were a bit overwhelming initially.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Charles
Information Technology and Services, 500+ employees
“An Alternative to ClickUp”
Pros
Supports various external tools like Git beneficial for developers.
Cons
The product boasts more features than one might need. Improving the tutorial for enhanced user-friendliness is advisable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4