Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Adam

Automotive, 500+ employees

More than a year

4.0

“Does the job!”

Pros

Despite slow load times ClickUp's UX is clear facilitating quick identification of priorities and workload.

Cons

From my experience ClickUp unfortunately exhibits slow load times when accessing the main dashboard pages and specific tasks. Occasionally the modal loading process takes a while and updating cards can be unresponsive. While not a constant issue it happens noticeably.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

M
merve

Education Management, 101-500 employees

More than a year

4.0

“Excellent tool for tracking and collaboration”

Pros

Effective for university CRM team management ClickUp combines project planning personal task management notes calendar and email in one practical application.

Cons

Addressing the learning curve is essential. Senior project managers in my company struggled with understanding workspaces spaces and folders. Facilitating meeting invitations through the calendar though not crucial could enhance efficiency.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

H
Helena

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Great tool for task management”

Pros

User-friendly with multiple boards documents and an appealing design.

Cons

Sometimes there are too many functions that I'm not familiar with. Improving the search for completed tasks could be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“ClickUp - One app to replace them all”

Pros

ClickUp lives up to its promise of being a comprehensive app to replace multiple tools.

Cons

It's not user-friendly on mobile devices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Prashant

Information Technology and Services, 1-10 employees

Less than a year

5.0

“a really helpful tool to manage a team and assign tasks”

Pros

Well-built software for task distribution and tracking easing team management and task assignment.

Cons

Initially when I began using the software I felt overwhelmed by the abundance of features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

TR
taufiqur rhaman

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0

“Nice experience”

Pros

Despite a learning curve love this application.

Cons

The web version is good but the app is sluggish.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Emily

Food & Beverages, 1-10 employees

More than a year

5.0

“Amazing Software for Tracking Ideas!”

Pros

Appreciate ClickUp's ease of use and customizable display options; it feels personalized.

Cons

Some project management tools can be a bit perplexing to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

L
Lauren

Legal Services, 1-10 employees

Less than a year

4.0

“Versatile Any Project Management Software”

Pros

Tracks almost anything from product planning to the final presentation making it a versatile tool.

Cons

Mastering a few features poses challenges. Setting up automations or tasks ideally can be difficult at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

J
Jamila

Real Estate, 101-500 employees

Less than 6 months

5.0

“a fantastic task management tool with amazing Features”

Pros

As a user for about 3 months ClickUp is fantastic offering ease of use productivity boost and efficient planning.

Cons

The chat tool and task tracking tool lack several features and there's room for improvement in UI/UX.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Y
Youssef

Internet, 500+ employees

More than a year

5.0

“Clickup is a perfect fit for my organizations project management goals.”

Pros

Impressed by the ClickUp mobile application's quality providing full functionality and allowing project management from a smartphone.

Cons

This platform presents the steepest learning curve among project management software I've experienced. Perhaps this results from the tool's variety of overwhelming features for new users.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

4

J
Jill

Writing and Editing, 1-10 employees

Less than a year

4.0

“ClickUp Increased my Productivity”

Pros

Versatile easy to customize and user-friendly with a quick setup.

Cons

The features were a bit overwhelming initially.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

C
Charles

Information Technology and Services, 500+ employees

5.0

“An Alternative to ClickUp”

Pros

Supports various external tools like Git beneficial for developers.

Cons

The product boasts more features than one might need. Improving the tutorial for enhanced user-friendliness is advisable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

4

K
Kara

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Great tool to keep your team updated with tasks and projects”

Pros

Likable layout visually pleasing and offers a variety of tools and features.

Cons

Compatibility with other systems can sometimes fail and integration may not be usable. However when it works it appears good.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KK
Kishka Kay

Financial Services, 51-100 employees

Less than a year

4.0

“My digital organizer”

Pros

Enables me to stay organized productive and on track with tasks.

Cons

In my brief usage I haven't identified any significant faults.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

O
Olivia

Education Management, 11-50 employees

More than a year

5.0

“Easy to use! Has served our company very well!”

Pros

Easy to use and implement in our growing company; new employees quickly grasp it and collaborative features like the whiteboard function enhance team meetings in-person or remotely.

Cons

The price seems slightly high for our software usage but we understand that we may not utilize all features which is what we're paying for. Overall no major complaints.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

H
Hien

Computer Software, 11-50 employees

More than a year

4.0

“ClickUp helps my small business run smooth!”

Pros

My experience with ClickUp for my small business where I design custom cards has been excellent. It serves as a platform for gathering new ideas and tracking every aspect of the sales plan helping identify where to sell and managing resource contacts.

Cons

The functionality in ClickUp suits my needs well but I wish it had integration capabilities with Canva.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A
Arnaldo

Computer Software, 101-500 employees

More than a year

4.0

“Not the bestt tool out there but gets the job done”

Pros

Setting up and importing projects is a straightforward process with ClickUp. The tools offered in the free tier are sufficient to get the job done providing valuable insights into project progress and pending team tasks.

Cons

The absence of specific 'scrum' views for effective planning and progress tracking is a drawback. Unlike other tools offering impactful information through various views like roadmaps and burndowns ClickUp lacks an intuitive first-glance view of project progress.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

S
Seb

Hospitality, 500+ employees

More than a year

5.0

“Click Up”

Pros

ClickUp stands out for its ease of use and intuitive interface. The seamless integration with Teams adds to its appeal.

Cons

There isn't much to comment on integration since it hasn't been extensively explored.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Moses

Research, 1-10 employees

More than a year

5.0

“Great and Superb App”

Pros

ClickUp offers efficient multitasking easy navigation excellent technical support and informative videos. Its integration capabilities are a notable feature.

Cons

No deficiencies have been noted. It has all the necessary features is user-friendly and integrates seamlessly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

R
Ritz

Accounting, 1-10 employees

More than a year

5.0

“Satisfied user”

Pros

ClickUp distinguishes itself as the first project management software providing a wide range of features beneficial to accountants making it a valuable tool.

Cons

Occasionally I face glitches and minor issues in using it but nothing major.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6