Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Automotive, 500+ employees
More than a year
“Does the job!”
Pros
Despite slow load times ClickUp's UX is clear facilitating quick identification of priorities and workload.
Cons
From my experience ClickUp unfortunately exhibits slow load times when accessing the main dashboard pages and specific tasks. Occasionally the modal loading process takes a while and updating cards can be unresponsive. While not a constant issue it happens noticeably.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Education Management, 101-500 employees
More than a year
“Excellent tool for tracking and collaboration”
Pros
Effective for university CRM team management ClickUp combines project planning personal task management notes calendar and email in one practical application.
Cons
Addressing the learning curve is essential. Senior project managers in my company struggled with understanding workspaces spaces and folders. Facilitating meeting invitations through the calendar though not crucial could enhance efficiency.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Great tool for task management”
Pros
User-friendly with multiple boards documents and an appealing design.
Cons
Sometimes there are too many functions that I'm not familiar with. Improving the search for completed tasks could be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Not Specified, 11-50 employees
More than a year
“ClickUp - One app to replace them all”
Pros
ClickUp lives up to its promise of being a comprehensive app to replace multiple tools.
Cons
It's not user-friendly on mobile devices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“a really helpful tool to manage a team and assign tasks”
Pros
Well-built software for task distribution and tracking easing team management and task assignment.
Cons
Initially when I began using the software I felt overwhelmed by the abundance of features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Business Supplies and Equipment, 1-10 employees
Less than a year
“Nice experience”
Pros
Despite a learning curve love this application.
Cons
The web version is good but the app is sluggish.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Food & Beverages, 1-10 employees
More than a year
“Amazing Software for Tracking Ideas!”
Pros
Appreciate ClickUp's ease of use and customizable display options; it feels personalized.
Cons
Some project management tools can be a bit perplexing to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Legal Services, 1-10 employees
Less than a year
“Versatile Any Project Management Software”
Pros
Tracks almost anything from product planning to the final presentation making it a versatile tool.
Cons
Mastering a few features poses challenges. Setting up automations or tasks ideally can be difficult at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Real Estate, 101-500 employees
Less than 6 months
“a fantastic task management tool with amazing Features”
Pros
As a user for about 3 months ClickUp is fantastic offering ease of use productivity boost and efficient planning.
Cons
The chat tool and task tracking tool lack several features and there's room for improvement in UI/UX.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Internet, 500+ employees
More than a year
“Clickup is a perfect fit for my organizations project management goals.”
Pros
Impressed by the ClickUp mobile application's quality providing full functionality and allowing project management from a smartphone.
Cons
This platform presents the steepest learning curve among project management software I've experienced. Perhaps this results from the tool's variety of overwhelming features for new users.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
4
Writing and Editing, 1-10 employees
Less than a year
“ClickUp Increased my Productivity”
Pros
Versatile easy to customize and user-friendly with a quick setup.
Cons
The features were a bit overwhelming initially.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Information Technology and Services, 500+ employees
“An Alternative to ClickUp”
Pros
Supports various external tools like Git beneficial for developers.
Cons
The product boasts more features than one might need. Improving the tutorial for enhanced user-friendliness is advisable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4
Marketing and Advertising, 11-50 employees
Less than a year
“Great tool to keep your team updated with tasks and projects”
Pros
Likable layout visually pleasing and offers a variety of tools and features.
Cons
Compatibility with other systems can sometimes fail and integration may not be usable. However when it works it appears good.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Financial Services, 51-100 employees
Less than a year
“My digital organizer”
Pros
Enables me to stay organized productive and on track with tasks.
Cons
In my brief usage I haven't identified any significant faults.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Education Management, 11-50 employees
More than a year
“Easy to use! Has served our company very well!”
Pros
Easy to use and implement in our growing company; new employees quickly grasp it and collaborative features like the whiteboard function enhance team meetings in-person or remotely.
Cons
The price seems slightly high for our software usage but we understand that we may not utilize all features which is what we're paying for. Overall no major complaints.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Computer Software, 11-50 employees
More than a year
“ClickUp helps my small business run smooth!”
Pros
My experience with ClickUp for my small business where I design custom cards has been excellent. It serves as a platform for gathering new ideas and tracking every aspect of the sales plan helping identify where to sell and managing resource contacts.
Cons
The functionality in ClickUp suits my needs well but I wish it had integration capabilities with Canva.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Computer Software, 101-500 employees
More than a year
“Not the bestt tool out there but gets the job done”
Pros
Setting up and importing projects is a straightforward process with ClickUp. The tools offered in the free tier are sufficient to get the job done providing valuable insights into project progress and pending team tasks.
Cons
The absence of specific 'scrum' views for effective planning and progress tracking is a drawback. Unlike other tools offering impactful information through various views like roadmaps and burndowns ClickUp lacks an intuitive first-glance view of project progress.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Hospitality, 500+ employees
More than a year
“Click Up”
Pros
ClickUp stands out for its ease of use and intuitive interface. The seamless integration with Teams adds to its appeal.
Cons
There isn't much to comment on integration since it hasn't been extensively explored.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Research, 1-10 employees
More than a year
“Great and Superb App”
Pros
ClickUp offers efficient multitasking easy navigation excellent technical support and informative videos. Its integration capabilities are a notable feature.
Cons
No deficiencies have been noted. It has all the necessary features is user-friendly and integrates seamlessly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Accounting, 1-10 employees
More than a year
“Satisfied user”
Pros
ClickUp distinguishes itself as the first project management software providing a wide range of features beneficial to accountants making it a valuable tool.
Cons
Occasionally I face glitches and minor issues in using it but nothing major.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6