Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“What I love in using ClickUp”

Pros

In my search for affordable or free project management software ClickUp captured my interest with its user-friendly features and easy navigation.

Cons

The Free version lacks access to certain features like Automations but it remains acceptable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D
Dheeraj

Staffing and Recruiting, 11-50 employees

More than a year

4.0

“Intuitive User-Friendly And Amazing Tool To Manage Tasks And Projects”

Pros

ClickUp efficiently manages various tools like Notebook List of Notes and Kanban Board. It facilitates quick communication easy onboarding of new resources and stands out for its flexibility and high customizability accessible both through the web and the app.

Cons

While fantastic for project and task management ClickUp's web version experiences slowdowns creating complexity in creating new task states. Speed improvement is necessary.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

R
Reema

Civic & Social Organization, 1-10 employees

Less than a year

5.0

“Awesome Task Management and Tracking Software”

Pros

ClickUp allows multiple staff members to collaborate view and move tasks through different processing stages. Utilizing its free services my team found it so useful that we were considering an upgrade.

Cons

It can feel somewhat cumbersome especially when searching for archived tasks switching between projects or navigating numerous feature tabs. Some views are more intuitive than others requiring coaching for less tech-savvy users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A
Aicha

Events Services, 1-10 employees

Less than 6 months

4.0

“Use Clickup to easily manage your projects!”

Pros

ClickUp offers ease of use with efficient notifications and a user-friendly task dashboard making it a valuable tool.

Cons

The task list sometimes takes time to refresh necessitating a page reload for updates.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

A
Azali

Capital Markets, 11-50 employees

More than a year

5.0

“ClickUp Product Review”

Pros

The Team Capacity function in ClickUp is a valuable feature providing insights into overall workload and user performance.

Cons

Excessive notifications from ClickUp can be overwhelming as it notifies about every task change almost spamming the inbox.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Popa

Graphic Design, 1-10 employees

5.0

“A good project management application”

Pros

ClickUp emerges as a comprehensive solution for project management and daily task management offering a wealth of features.

Cons

Seeking more cost-effective solutions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

S
Serge

Media Production, 51-100 employees

Less than 6 months

5.0

“Clickup review”

Pros

ClickUp proves to be excellent software for accounting and invoicing needs catering to customers effectively.

Cons

No issues encountered; highly recommended.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

4

K
Kimberley

Civil Engineering, 11-50 employees

Less than 6 months

5.0

“A Simple CRM”

Pros

ClickUp's ease in creating documents and subpages stands out making it an ideal choice for handling repetitive and single tasks.

Cons

Navigation isn't very straightforward especially for new users. Task notifications can be bothersome.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

4

C
Colby

Telecommunications, 11-50 employees

Less than a year

5.0

“ClickUp review”

Pros

ClickUp proves invaluable for early-stage startups efficiently managing multiple moving parts and ensuring tasks are not overlooked. At MessageDesk we use ClickUp to steer product direction in every department.

Cons

ClickUp might feel overly developed at times a positive challenge to have.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Christian

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Good for tech savvy people.”

Pros

ClickUp stands out by offering frequent notifications for upcoming tasks/events and its dedicated app enhances the user experience.

Cons

It can be confusing and frustrating particularly regarding tasks disappearing when moved between folders. Learning the complicated navigation requires tech savviness.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

7

Functionality

8

P
Palla

Computer Software, 11-50 employees

5.0

“One Product to replace business needs”

Pros

ClickUp supports the creation of aesthetically pleasing documents linking them to tasks tracking goals with time scheduling and changing priority task colors. It also provides good mobile support.

Cons

Less recognized among individual business owners.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Abdul

Consumer Goods, 500+ employees

4.0

“One app for all your tasks management.”

Pros

ClickUp stands out by covering almost all aspects unlike Trello which has limitations related to tasks.

Cons

Occasionally it takes a considerable time to load possibly due to a large user base.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

S
Suchit

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Project Management for Small Businesses”

Pros

ClickUp with its easy-to-use interface supports project and task management. The helpful support team assists in scheduling tasks and managing work assignments.

Cons

Integrating other software with ClickUp poses challenges.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Porcha

Hospital & Health Care, 500+ employees

5.0

“Ease of Access”

Pros

ClickUp's flexibility allows starting and tracking multiple projects simultaneously. Customizable features and informative graphs contribute to effective task management.

Cons

The application can experience glitches especially on mobile devices. Lack of an option to organize by tags is a limitation.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

A
AbdulAzeem

Construction, 11-50 employees

Less than 6 months

5.0

“A good approach but does not suits construction/engineering work flow”

Pros

The straightforward sign-up process the allowance of five users in the free version for task management easy file attachment to tasks and integration with other apps make ClickUp appealing.

Cons

The per-user cost is high for the pro version options.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

8

S
Soumyajit

Information Technology and Services, 11-50 employees

More than a year

5.0

“Easy to use Project Management Software”

Pros

ClickUp is commended for its ease of use and seamless implementation into workflows.

Cons

No issues to report; timely and frequent updates address bugs and introduce new features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

V
Vivian

Design, 1-10 employees

Less than 6 months

5.0

“Great for managing tasks within projects and delegating”

Pros

The platform is equipped with a wide array of features facilitating the comprehensive inclusion of information regarding projects and their specific tasks. The process of advancing tasks through completion phases is remarkably straightforward and the payment process is equally convenient.

Cons

A more functional dashboard allowing customization based on specific projects and tasks would be a great addition to enhance the user experience.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

M
Mathias

Information Technology and Services, 11-50 employees

More than a year

5.0

“Easy to use Simple interface and of great value.”

Pros

The assignment of tasks to team members and access to a myriad of features even in the free version make ClickUp an economical choice.

Cons

I can't find anything to dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sulaiman

Retail, 11-50 employees

More than a year

5.0

“Plan track and manage”

Pros

ClickUp offers the capability to organize monitor and collaborate on any project. Users can create an ideal workflow manage development sprints and undertake various other tasks.

Cons

The platform provides a variety of tools to enhance project management procedures and is particularly effective for prioritizing workflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Josh

Automotive, 101-500 employees

More than a year

4.0

“Clickup”

Pros

ClickUp stands out as a user-friendly and contemporary tool with numerous features ensuring ease in project management. Its learning curve and starting process are both straightforward.

Cons

ClickUp experiences occasional intense lag attributed to the UI setup aiming for everything to be viewable with a few taps. Unfortunately this results in slow UI performance even on high-memory machines.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

4