Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Consumer Services, 500+ employees
More than a year
“Life saver in daily work routine”
Pros
I appreciate being able to easily monitor my projects, and I was very satisfied with the customer support.
Cons
Occasionally, it runs slowly, but otherwise, I have no complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Fantastic tool for Project Management!”
Pros
ClickUp significantly enhances work efficiency and collaboration within teams. It consolidates tasks into one platform, simplifying workflows and enabling seamless document importing. I highly recommend it for task automation.
Cons
The tool allows for milestone creation but doesn't resolve it easily. Additionally, ClickUp's occasional slow performance can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“Excellent tool for project management, team structure, scrum, and brainstorming”
Pros
ClickUp stands out as one of the top time management tools available. It greatly benefits our organization by ensuring tasks and deadlines are never missed. We've learned to utilize its automation and views to enhance job efficiency and clarity.
Cons
The User Interface could be more colorful compared to competitors. The Windows cloud version requires high-speed internet for optimal functionality. Regular refreshing to reflect new lists would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Music, 11-50 employees
Less than a year
“ClickUp is very customizable. Ability to achieve whatever task-management goals you have.”
Pros
ClickUp offers many developer-friendly features, such as easy Markdown writing in task descriptions and standard code blocks. Its level of customization is impressive.
Cons
ClickUp is generally fast but occasionally not fast enough for quick note-taking. Navigating through folders to find tasks can also be frustratingly slow, although this is a common issue among competitor products.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Retail, 500+ employees
More than a year
“Great team management tool”
Pros
ClickUp allows us to create detailed project boards and schedules, facilitating collaboration among team members. Its automation capabilities automatically adjust due dates based on project status, ensuring efficient task management. The reports and Dashboard feature provides insights into project progress and any potential issues.
Cons
While there's nothing I dislike, ClickUp sometimes takes a while to load. Additionally, I'd like more customization options, such as font type and color, and an improved method for filtering tasks and projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Real Estate, 1-10 employees
Less than a year
“ClickUp Review”
Pros
What I appreciate about ClickUp is its user-friendly interface, which greatly benefits our team.
Cons
I have no complaints about this software. It's a great app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“Jack of many trades... you know where this is going”
Pros
ClickUp is a feature-rich and highly customizable system, suitable for almost any use case.
Cons
Creating complex projects can be cumbersome, and onboarding new team members to ClickUp is time-consuming due to its complex UI and attempts to innovate unnecessarily in some areas. Surprisingly, the web app is resource-intensive on older computers.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
7
Functionality
8
E-Learning, 1-10 employees
Less than a year
“Clickup helps you save time every day”
Pros
The software is intuitive, allowing easy management of tasks across multiple projects. It serves as an excellent portal for managing various tasks and is cost-effective.
Cons
Learning to utilize ClickUp to its full potential can be challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Publishing, 101-500 employees
Less than a year
“Really recomended”
Pros
It's user-friendly, offers good value for money, and allows for inviting numerous guests for collaboration with external resources.
Cons
Occasionally lags occur, impacting smooth operation. However, aside from this, I can't identify any other drawbacks and strongly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Great software and the free version is full of functionality”
Pros
We find the free version of ClickUp ideal for our smaller projects, as it provides all necessary functionality with user limits. It's easy to get started with, and even our non-technical clients quickly grasp its usage.
Cons
Adding new users to a space sometimes doesn't work smoothly and seems buggy. If they don't receive the original invite email, resolving the issue can be time-consuming and confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Information Services, 11-50 employees
Less than 6 months
“Great software, Great Customer Service, Great Help Guides”
Pros
Setting up systems can be complex and time-consuming, but ClickUp stands out with its hands-on support through website resources and YouTube tutorials.
Cons
More examples of personal day-to-day usage beyond a work environment would be beneficial.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“clickup”
Pros
It's highly user-friendly and easy to manage.
Cons
Certain tabs can be confusing, especially for new users. There are different filters that need adjustment to access the desired page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chemicals, 51-100 employees
Less than a year
“ClickUp seen as a productivity platform for any business or freelance job.”
Pros
ClickUp stands out due to its availability across various platforms, including cloud, desktop, smartphone, Chrome extension, email add-ons, and voice assistants. This extensive availability enhances process management, task assignment, and time management within the company.
Cons
ClickUp provides a user-friendly environment for activity monitoring, although it might not fully satisfy adherents of traditional cascading methodologies. Nevertheless, it aligns with the agile approach, hinting at future adaptability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Publishing, 1-10 employees
Less than 6 months
“Small business task management”
Pros
I appreciate the option to view tasks either on a calendar or as a list.
Cons
I'd appreciate a feature allowing color-coding for calendar tasks, if it exists, I haven't found it yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Facilities Services, 1-10 employees
Less than a year
“Useful tool but takes some time to learn and implement.”
Pros
The layout of ClickUp and its ability to consolidate tasks into one easily accessible place are highly commendable.
Cons
ClickUp's platform isn't the most intuitive and requires a learning curve, particularly for team-wide adoption.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
10
Computer Networking, 1-10 employees
Less than 6 months
“Project management software”
Pros
ClickUp is noted for its user-friendly interface, extensive video tutorials, powerful features, and the option to invite friends for free.
Cons
Improvements are needed for the homepage, currently limited to displaying today, tomorrow, and overdue tasks. A weekly task overview would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
More than a year
“Clickup Gets the Job Done”
Pros
ClickUp boasts numerous features, including automation for efficient task creation, time tracking for employee management, and various project views for better understanding.
Cons
The document feature in ClickUp requires significant improvement to match competitors like Notion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Religious Institutions, 1-10 employees
Less than 6 months
“Great for work”
Pros
Managing my tasks and keeping an eye on long-term goals has become incredibly convenient with ClickUp. I find the price to be fair considering the value it provides.
Cons
My initial intention was to use it for keeping track of school assignments, but it fell short in that aspect. It's evidently designed for professional use and adapting it for other similar areas is difficult.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Biotechnology, 500+ employees
“Nice manager”
Pros
The way ClickUp integrates technology is truly impressive.
Cons
I would appreciate more information on the available options and capabilities.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Education, 1-10 employees
“Good but trail can run out quickly when building customization”
Pros
ClickUp is a highly robust tool that makes workflow management and demonstrations easy.
Cons
The free trial ended after I created a customized project task template.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10