Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

I
Ibrahim

Consumer Services, 500+ employees

More than a year

4.0

“Life saver in daily work routine”

Pros

I appreciate being able to easily monitor my projects, and I was very satisfied with the customer support.

Cons

Occasionally, it runs slowly, but otherwise, I have no complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

C
Charmy

Information Technology and Services, 11-50 employees

Less than a year

4.0

“Fantastic tool for Project Management!”

Pros

ClickUp significantly enhances work efficiency and collaboration within teams. It consolidates tasks into one platform, simplifying workflows and enabling seamless document importing. I highly recommend it for task automation.

Cons

The tool allows for milestone creation but doesn't resolve it easily. Additionally, ClickUp's occasional slow performance can be time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R
Rehan

Information Technology and Services, 11-50 employees

More than a year

4.0

“Excellent tool for project management, team structure, scrum, and brainstorming”

Pros

ClickUp stands out as one of the top time management tools available. It greatly benefits our organization by ensuring tasks and deadlines are never missed. We've learned to utilize its automation and views to enhance job efficiency and clarity.

Cons

The User Interface could be more colorful compared to competitors. The Windows cloud version requires high-speed internet for optimal functionality. Regular refreshing to reflect new lists would be beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E
Evan

Music, 11-50 employees

Less than a year

4.0

“ClickUp is very customizable. Ability to achieve whatever task-management goals you have.”

Pros

ClickUp offers many developer-friendly features, such as easy Markdown writing in task descriptions and standard code blocks. Its level of customization is impressive.

Cons

ClickUp is generally fast but occasionally not fast enough for quick note-taking. Navigating through folders to find tasks can also be frustratingly slow, although this is a common issue among competitor products.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

P
Prithvi

Retail, 500+ employees

More than a year

5.0

“Great team management tool”

Pros

ClickUp allows us to create detailed project boards and schedules, facilitating collaboration among team members. Its automation capabilities automatically adjust due dates based on project status, ensuring efficient task management. The reports and Dashboard feature provides insights into project progress and any potential issues.

Cons

While there's nothing I dislike, ClickUp sometimes takes a while to load. Additionally, I'd like more customization options, such as font type and color, and an improved method for filtering tasks and projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D
Desiree

Real Estate, 1-10 employees

Less than a year

5.0

“ClickUp Review”

Pros

What I appreciate about ClickUp is its user-friendly interface, which greatly benefits our team.

Cons

I have no complaints about this software. It's a great app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nir

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Jack of many trades... you know where this is going”

Pros

ClickUp is a feature-rich and highly customizable system, suitable for almost any use case.

Cons

Creating complex projects can be cumbersome, and onboarding new team members to ClickUp is time-consuming due to its complex UI and attempts to innovate unnecessarily in some areas. Surprisingly, the web app is resource-intensive on older computers.

Rating Distribution

Ease of use

5

Value for money

10

Customer Support

7

Functionality

8

W
William

E-Learning, 1-10 employees

Less than a year

5.0

“Clickup helps you save time every day”

Pros

The software is intuitive, allowing easy management of tasks across multiple projects. It serves as an excellent portal for managing various tasks and is cost-effective.

Cons

Learning to utilize ClickUp to its full potential can be challenging at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Slawek

Publishing, 101-500 employees

Less than a year

5.0

“Really recomended”

Pros

It's user-friendly, offers good value for money, and allows for inviting numerous guests for collaboration with external resources.

Cons

Occasionally lags occur, impacting smooth operation. However, aside from this, I can't identify any other drawbacks and strongly recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“Great software and the free version is full of functionality”

Pros

We find the free version of ClickUp ideal for our smaller projects, as it provides all necessary functionality with user limits. It's easy to get started with, and even our non-technical clients quickly grasp its usage.

Cons

Adding new users to a space sometimes doesn't work smoothly and seems buggy. If they don't receive the original invite email, resolving the issue can be time-consuming and confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

H
Harriet

Information Services, 11-50 employees

Less than 6 months

5.0

“Great software, Great Customer Service, Great Help Guides”

Pros

Setting up systems can be complex and time-consuming, but ClickUp stands out with its hands-on support through website resources and YouTube tutorials.

Cons

More examples of personal day-to-day usage beyond a work environment would be beneficial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

“clickup”

Pros

It's highly user-friendly and easy to manage.

Cons

Certain tabs can be confusing, especially for new users. There are different filters that need adjustment to access the desired page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Marianela

Chemicals, 51-100 employees

Less than a year

5.0

“ClickUp seen as a productivity platform for any business or freelance job.”

Pros

ClickUp stands out due to its availability across various platforms, including cloud, desktop, smartphone, Chrome extension, email add-ons, and voice assistants. This extensive availability enhances process management, task assignment, and time management within the company.

Cons

ClickUp provides a user-friendly environment for activity monitoring, although it might not fully satisfy adherents of traditional cascading methodologies. Nevertheless, it aligns with the agile approach, hinting at future adaptability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P
Pam

Publishing, 1-10 employees

Less than 6 months

4.0

“Small business task management”

Pros

I appreciate the option to view tasks either on a calendar or as a list.

Cons

I'd appreciate a feature allowing color-coding for calendar tasks, if it exists, I haven't found it yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

J
Jonathon

Facilities Services, 1-10 employees

Less than a year

4.0

“Useful tool but takes some time to learn and implement.”

Pros

The layout of ClickUp and its ability to consolidate tasks into one easily accessible place are highly commendable.

Cons

ClickUp's platform isn't the most intuitive and requires a learning curve, particularly for team-wide adoption.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

10

A
Asraful

Computer Networking, 1-10 employees

Less than 6 months

5.0

“Project management software”

Pros

ClickUp is noted for its user-friendly interface, extensive video tutorials, powerful features, and the option to invite friends for free.

Cons

Improvements are needed for the homepage, currently limited to displaying today, tomorrow, and overdue tasks. A weekly task overview would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jay

Education Management, 51-100 employees

More than a year

5.0

“Clickup Gets the Job Done”

Pros

ClickUp boasts numerous features, including automation for efficient task creation, time tracking for employee management, and various project views for better understanding.

Cons

The document feature in ClickUp requires significant improvement to match competitors like Notion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B
Brandon

Religious Institutions, 1-10 employees

Less than 6 months

4.0

“Great for work”

Pros

Managing my tasks and keeping an eye on long-term goals has become incredibly convenient with ClickUp. I find the price to be fair considering the value it provides.

Cons

My initial intention was to use it for keeping track of school assignments, but it fell short in that aspect. It's evidently designed for professional use and adapting it for other similar areas is difficult.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

N
Nishaaj

Biotechnology, 500+ employees

3.0

“Nice manager”

Pros

The way ClickUp integrates technology is truly impressive.

Cons

I would appreciate more information on the available options and capabilities.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

R
Roger

Education, 1-10 employees

4.0

“Good but trail can run out quickly when building customization”

Pros

ClickUp is a highly robust tool that makes workflow management and demonstrations easy.

Cons

The free trial ended after I created a customized project task template.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10