Sheilla
Design, 1-10 employees
Less than a year
“Finally a more visual task/flow manager”
Pros
As a designer, I appreciate ClickUp's visual aspect. The ability to set thumbnail images per project and share flows easily with clients is invaluable. The feature set, including adding notes and links, is fantastic for personal and shared use.
Cons
What I find least appealing about this software is that my preferred view never saves, despite selecting it. I prefer the Board view, but every time I access the page, it defaults to a List view. I constantly have to switch it back and forth. Additionally, I wish there was a way to update task progress directly from the Board view instead of having to click on each task individually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrina
Biotechnology, 51-100 employees
Less than a year
“Easy to use”
Pros
Easy to use with a clean and visually appealing interface, and task management via tables works seamlessly.
Cons
The mobile app could benefit from some updates, but it appears to be improving regularly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Education, 51-100 employees
More than a year
“Clickup no thakn you!”
Pros
Initially, I was impressed by the app's layout and customization options. The aesthetic appeal was also a plus.
Cons
I found it extremely challenging to use. Although I'm very tech-savvy, my team members are not as comfortable with apps. I personally found it impossible to use, and the same sentiment was shared by my co-workers.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
3
Functionality
1
Nazim
IT, 1-10 employees
Less than 6 months
“Clickup is really nice project management tool”
Pros
ClickUp is a fantastic and efficient project management tool with engaging features. The notification system stands out as a favorite.
Cons
There's absolutely nothing to dislike here. They're doing a pretty good job.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
luis
Design, 1-10 employees
“Click yes”
Pros
As a freelancer, it helps me stay connected with my project collaborators and ensures smooth communication.
Cons
Some of my team members with Android phones find it a bit complex.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Pushkar
Consumer Goods, 500+ employees
More than a year
“A spectacular and bodacious project management tool.”
Pros
Planning and managing my daily tasks and projects in one central location with ClickUp is simple. It facilitates meeting deadlines and tracking work progress effortlessly. ClickUp boasts a clean, intuitive, flexible, and user-friendly interface that simplifies navigation of all its features and functions.
Cons
So far, so good! ClickUp does an incredibly marvelous job, and I can't find any flaws to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raj
IT, 51-100 employees
More than a year
“easy for task manager and project management”
Pros
It's a real-time software that works across various operating systems and web platforms with consistent UI/UX.
Cons
Time tracking can be challenging for users; it lacks flexibility.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Valerie
Writing and Editing, 1-10 employees
More than a year
“I can't run my editing & writing business without it”
Pros
It truly consolidates everything into one app, and the customer service is exceptional.
Cons
Setting it up can be time-consuming. The various levels of views might be confusing initially.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Trish
Professional Training & Coaching, 1-10 employees
More than a year
“Highly recommended project management app! :)”
Pros
The interface is user-friendly, the pricing is affordable, and it boasts great functionalities like boards and mind maps, along with a friendly customer support team.
Cons
Occasionally, there are minor glitches. For instance, in the phone app, the text cursor in task comments often jumps back to the beginning of the text repeatedly. I attempted to convey this issue to the ClickUp team, but they didn't fully grasp my concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Marketing, 11-50 employees
Less than a year
“I was happy with ClickUp, until I furious.”
Pros
Impressive Integromat and Zapier connectors, along with the ability to make List View public for client reporting needs. The option to create and embed data in a ClickUp Doc allows for organized reporting accessible through a simple link.
Cons
I'm not necessarily seeking groundbreaking new features; I simply wish ClickUp would address existing issues and provide added benefits for enterprise-level customers like myself. The white-label feature is ineffective since it still displays the ClickUp loading icon. Using the software with any level of automation, whether with their tools or through Zapier/Integromat, is unreliable. Their support is unhelpful unless the issue is exceedingly simple to resolve.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Cole
E-Learning, 11-50 employees
Less than 6 months
“Best company ever!”
Pros
The service's professionalism and ease of use are impressive.
Cons
Initially, it was a bit perplexing, but the tutorials were helpful!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maribel
Design, 1-10 employees
Less than 6 months
“Pleasantly Surprised”
Pros
Among the many organizational tools I've tried, this one stands out. I appreciate being able to outline my blog posts as tasks and schedule them on a calendar.
Cons
Currently, I can't think of any drawbacks as I'm still exploring its full capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rachiket
Education, 11-50 employees
Less than a year
“Product with great features but buggy experience”
Pros
The integrations and productivity tools are simply amazing.
Cons
It tends to be sluggish and glitchy. There are occasions when updates appear for some users but not for others.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Angelique
Marketing, 11-50 employees
Less than 6 months
“Click up for better project management”
Pros
ClickUp is an outstanding project management system, offering comprehensive tools for seamless team collaboration and project management. Its web and app versions ensure flexibility for time tracking and on-the-go collaboration. Highly recommended for its comprehensive feature set and ease of implementation.
Cons
The only downside to this software would be its pricing, which can be costly for larger companies.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Alexander
Design, 1-10 employees
“Excellent Project manager”
Pros
The workspace is impeccably organized, and the software is incredibly powerful, making managing complex projects a pleasant experience.
Cons
Training is essential to establish a solid foundation, but overall, it's my go-to tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Beth
Social Media, 1-10 employees
Less than a year
“Some bugs but worth it for the features”
Pros
The ability to add tasks from Chrome browsers and email was a great feature.
Cons
Sometimes it's slow to update, leading me to mistakenly mark tasks as completed before they actually are.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Zeke
Dezine, 1-10 employees
“Functional”
Pros
The software track the progress of specific tasks.
Cons
The download process takes time
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
romnick
Accounting, 1-10 employees
Less than a year
“big saving money and very easy to use”
Pros
I really enjoy using this software; it's straightforward and saves a lot of money.
Cons
It's incredibly user-friendly and continues to assist small businesses in saving more money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Marketing, 1-10 employees
More than a year
“LOVE LOVE LOVE LOVE LOVE CLICKUP. Can't run our business successfully without it”
Pros
With our workload consisting of numerous complex projects with multiple components and tight deadlines, ClickUp provides the flexibility we need. It allows us to input all project components, delegate tasks, progress projects, gain comprehensive visibility into the entire process, and communicate effectively across multiple client bases.
Cons
I would appreciate better time tracking reporting. It's challenging to view it from the dashboard. Having the ability to export the data for integration with our billing system or native integration with FreshBooks would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vitor
Real Estate, 11-50 employees
Less than a year
“ClickUp”
Pros
It offers a plethora of complimentary features compared to its competitors.
Cons
Some features are not straightforward to use, lacking in UI friendliness.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10