Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M
Maribel

Design, 1-10 employees

Less than 6 months

5.0

“Pleasantly Surprised”

Pros

Among the many organizational tools I've tried, this one stands out. I appreciate being able to outline my blog posts as tasks and schedule them on a calendar.

Cons

Currently, I can't think of any drawbacks as I'm still exploring its full capabilities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R
Rachiket

Education, 11-50 employees

Less than a year

3.0

“Product with great features but buggy experience”

Pros

The integrations and productivity tools are simply amazing.

Cons

It tends to be sluggish and glitchy. There are occasions when updates appear for some users but not for others.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A
Angelique

Marketing, 11-50 employees

Less than 6 months

4.0

“Click up for better project management”

Pros

ClickUp is an outstanding project management system, offering comprehensive tools for seamless team collaboration and project management. Its web and app versions ensure flexibility for time tracking and on-the-go collaboration. Highly recommended for its comprehensive feature set and ease of implementation.

Cons

The only downside to this software would be its pricing, which can be costly for larger companies.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

A
Alexander

Design, 1-10 employees

5.0

“Excellent Project manager”

Pros

The workspace is impeccably organized, and the software is incredibly powerful, making managing complex projects a pleasant experience.

Cons

Training is essential to establish a solid foundation, but overall, it's my go-to tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B
Beth

Social Media, 1-10 employees

Less than a year

4.0

“Some bugs but worth it for the features”

Pros

The ability to add tasks from Chrome browsers and email was a great feature.

Cons

Sometimes it's slow to update, leading me to mistakenly mark tasks as completed before they actually are.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Z
Zeke

Dezine, 1-10 employees

3.0

“Functional”

Pros

The software track the progress of specific tasks.

Cons

The download process takes time

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

R
romnick

Accounting, 1-10 employees

Less than a year

4.0

“big saving money and very easy to use”

Pros

I really enjoy using this software; it's straightforward and saves a lot of money.

Cons

It's incredibly user-friendly and continues to assist small businesses in saving more money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Marketing, 1-10 employees

More than a year

5.0

“LOVE LOVE LOVE LOVE LOVE CLICKUP. Can't run our business successfully without it”

Pros

With our workload consisting of numerous complex projects with multiple components and tight deadlines, ClickUp provides the flexibility we need. It allows us to input all project components, delegate tasks, progress projects, gain comprehensive visibility into the entire process, and communicate effectively across multiple client bases.

Cons

I would appreciate better time tracking reporting. It's challenging to view it from the dashboard. Having the ability to export the data for integration with our billing system or native integration with FreshBooks would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Vitor

Real Estate, 11-50 employees

Less than a year

4.0

“ClickUp”

Pros

It offers a plethora of complimentary features compared to its competitors.

Cons

Some features are not straightforward to use, lacking in UI friendliness.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

RK
Ramya Kaumudi

Staffing and Recruiting, 51-100 employees

Less than 6 months

4.0

“ClickUp”

Pros

Used it for recruitment management as a third-party user. It's straightforward but requires multiple clicks for changes or edits.

Cons

While it may not be the top choice for recruitment, it does offer customization options for marking various headers.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

N
Nirav

Automotive, 500+ employees

Less than 6 months

4.0

“Schedule, Track, and Assign Tasks with ClickUp”

Pros

Receive daily activity updates for planned tasks, initiate conversation threads for team discussions, and perform various actions such as task creation or documentation for SOPs.

Cons

It can be a bit intricate to grasp compared to other tools in the market, with a few features missing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

D
Dana

Accounting, 11-50 employees

Less than 6 months

3.0

“I think there is potential”

Pros

The user-friendly design of the software is evident, and I can see its potential in project management and task organization.

Cons

The sharing options are limited, and I can't choose specific individuals to share a task or file with. I have to share the entire workspace, and there are occasional shutdowns where things stop working. Additionally, I encountered an issue where I opened a project and it disappeared. I couldn't find it anywhere, and the internet search results didn't provide a satisfactory explanation.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

8

F
Faeza

Marketing, 1-10 employees

More than a year

5.0

“Ease of doing business with ClickUp”

Pros

I no longer have to chase after project managers to meet deadlines, ensuring smooth business operations while overseeing progress.

Cons

Integration with other apps could be enhanced since there seem to be limited options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C
Chris

Broadcast Media, 51-100 employees

More than a year

5.0

“Clickup app review”

Pros

ClickUp is a cloud-based software that's incredibly speedy to use; it connects seamlessly, allowing for simple project sharing.

Cons

It's not easy to connect, and the internet connection is not stable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Giuditta

Transportation/Trucking/Railroad, 500+ employees

2.0

“Below average”

Pros

It offers a multitude of functionalities and tools.

Cons

It's not the most intuitive software to learn, and the platform can be quite slow. It falls below average compared to similar software programs.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

10

B
Betul

IT, 51-100 employees

Less than 6 months

4.0

“Basic Review to ClickUp”

Pros

Managing tasks and projects is not hassle anymore, thanks to ClickUp Software.

Cons

Occasionally, it experiences minor slowdowns, although it's infrequent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K
Kristin

Financial Services, 1-10 employees

Less than 6 months

5.0

“Good tool for organization”

Pros

This software is quite intuitive. It took some time to figure out the right templates and workflow, but once we set everything up, it's been smooth sailing. It's been invaluable not only for managing business projects but also personal ones.

Cons

The only challenge I encountered was not really the software's fault. The initial setup took time due to the abundance of template options and various ways to configure spaces and lists.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Abu

Alternative Medicine, 1-10 employees

Less than 6 months

5.0

“Among the top project tracking and productivity tools I've ever used”

Pros

ClickUp is ideal for remote work and incredibly user-friendly. We utilize it for chat, file sharing, team calendars, and project management. It's robust and offers all the necessary features, along with numerous integrations. I was thoroughly impressed with its functionality and the thoughtful planning of its future. Their customer support is exceptional, demonstrating genuine care for their clients' needs.

Cons

To align with the features of the web version, the mobile app could use some enhancements. Beginners, especially, might find the graphical user interface (GUI) daunting. Getting started can be quite challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G
ginda

Education, 1-10 employees

5.0

“elaborate apps in daily work”

Pros

This app offers comprehensive progress management and facilitates collaboration with others effectively.

Cons

It would be great if ClickUp allowed synchronization with all tasks simultaneously.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Adam

IT, 1-10 employees

4.0

“Used this for our semester project”

Pros

I adore being able to view Gantt charts or create a Trello-style board for tasks.

Cons

I found the sales team to be quite persistent.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10