Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Design, 1-10 employees
Less than 6 months
“Pleasantly Surprised”
Pros
Among the many organizational tools I've tried, this one stands out. I appreciate being able to outline my blog posts as tasks and schedule them on a calendar.
Cons
Currently, I can't think of any drawbacks as I'm still exploring its full capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Education, 11-50 employees
Less than a year
“Product with great features but buggy experience”
Pros
The integrations and productivity tools are simply amazing.
Cons
It tends to be sluggish and glitchy. There are occasions when updates appear for some users but not for others.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Marketing, 11-50 employees
Less than 6 months
“Click up for better project management”
Pros
ClickUp is an outstanding project management system, offering comprehensive tools for seamless team collaboration and project management. Its web and app versions ensure flexibility for time tracking and on-the-go collaboration. Highly recommended for its comprehensive feature set and ease of implementation.
Cons
The only downside to this software would be its pricing, which can be costly for larger companies.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Design, 1-10 employees
“Excellent Project manager”
Pros
The workspace is impeccably organized, and the software is incredibly powerful, making managing complex projects a pleasant experience.
Cons
Training is essential to establish a solid foundation, but overall, it's my go-to tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Social Media, 1-10 employees
Less than a year
“Some bugs but worth it for the features”
Pros
The ability to add tasks from Chrome browsers and email was a great feature.
Cons
Sometimes it's slow to update, leading me to mistakenly mark tasks as completed before they actually are.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Dezine, 1-10 employees
“Functional”
Pros
The software track the progress of specific tasks.
Cons
The download process takes time
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Accounting, 1-10 employees
Less than a year
“big saving money and very easy to use”
Pros
I really enjoy using this software; it's straightforward and saves a lot of money.
Cons
It's incredibly user-friendly and continues to assist small businesses in saving more money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing, 1-10 employees
More than a year
“LOVE LOVE LOVE LOVE LOVE CLICKUP. Can't run our business successfully without it”
Pros
With our workload consisting of numerous complex projects with multiple components and tight deadlines, ClickUp provides the flexibility we need. It allows us to input all project components, delegate tasks, progress projects, gain comprehensive visibility into the entire process, and communicate effectively across multiple client bases.
Cons
I would appreciate better time tracking reporting. It's challenging to view it from the dashboard. Having the ability to export the data for integration with our billing system or native integration with FreshBooks would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
Less than a year
“ClickUp”
Pros
It offers a plethora of complimentary features compared to its competitors.
Cons
Some features are not straightforward to use, lacking in UI friendliness.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Staffing and Recruiting, 51-100 employees
Less than 6 months
“ClickUp”
Pros
Used it for recruitment management as a third-party user. It's straightforward but requires multiple clicks for changes or edits.
Cons
While it may not be the top choice for recruitment, it does offer customization options for marking various headers.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Automotive, 500+ employees
Less than 6 months
“Schedule, Track, and Assign Tasks with ClickUp”
Pros
Receive daily activity updates for planned tasks, initiate conversation threads for team discussions, and perform various actions such as task creation or documentation for SOPs.
Cons
It can be a bit intricate to grasp compared to other tools in the market, with a few features missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Accounting, 11-50 employees
Less than 6 months
“I think there is potential”
Pros
The user-friendly design of the software is evident, and I can see its potential in project management and task organization.
Cons
The sharing options are limited, and I can't choose specific individuals to share a task or file with. I have to share the entire workspace, and there are occasional shutdowns where things stop working. Additionally, I encountered an issue where I opened a project and it disappeared. I couldn't find it anywhere, and the internet search results didn't provide a satisfactory explanation.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
Marketing, 1-10 employees
More than a year
“Ease of doing business with ClickUp”
Pros
I no longer have to chase after project managers to meet deadlines, ensuring smooth business operations while overseeing progress.
Cons
Integration with other apps could be enhanced since there seem to be limited options available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Broadcast Media, 51-100 employees
More than a year
“Clickup app review”
Pros
ClickUp is a cloud-based software that's incredibly speedy to use; it connects seamlessly, allowing for simple project sharing.
Cons
It's not easy to connect, and the internet connection is not stable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Transportation/Trucking/Railroad, 500+ employees
“Below average”
Pros
It offers a multitude of functionalities and tools.
Cons
It's not the most intuitive software to learn, and the platform can be quite slow. It falls below average compared to similar software programs.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
10
IT, 51-100 employees
Less than 6 months
“Basic Review to ClickUp”
Pros
Managing tasks and projects is not hassle anymore, thanks to ClickUp Software.
Cons
Occasionally, it experiences minor slowdowns, although it's infrequent.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Financial Services, 1-10 employees
Less than 6 months
“Good tool for organization”
Pros
This software is quite intuitive. It took some time to figure out the right templates and workflow, but once we set everything up, it's been smooth sailing. It's been invaluable not only for managing business projects but also personal ones.
Cons
The only challenge I encountered was not really the software's fault. The initial setup took time due to the abundance of template options and various ways to configure spaces and lists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
Less than 6 months
“Among the top project tracking and productivity tools I've ever used”
Pros
ClickUp is ideal for remote work and incredibly user-friendly. We utilize it for chat, file sharing, team calendars, and project management. It's robust and offers all the necessary features, along with numerous integrations. I was thoroughly impressed with its functionality and the thoughtful planning of its future. Their customer support is exceptional, demonstrating genuine care for their clients' needs.
Cons
To align with the features of the web version, the mobile app could use some enhancements. Beginners, especially, might find the graphical user interface (GUI) daunting. Getting started can be quite challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education, 1-10 employees
“elaborate apps in daily work”
Pros
This app offers comprehensive progress management and facilitates collaboration with others effectively.
Cons
It would be great if ClickUp allowed synchronization with all tasks simultaneously.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
IT, 1-10 employees
“Used this for our semester project”
Pros
I adore being able to view Gantt charts or create a Trello-style board for tasks.
Cons
I found the sales team to be quite persistent.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10