Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
IT, 500+ employees
“Helped a lot with managing my missions”
Pros
It's user-friendly, facilitating easy sharing of items with others. Adding tasks by tag allows for clear categorization.
Cons
I encountered an issue with marking from another device when sharing. Apart from that, I didn't face any other difficulties.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“Click up is an easy to use and easy to set up platform”
Pros
ClickUp is an easy-to-use and easy-to-set-up platform that allows for centralizing information from customers, vendors, staff, and external resources. It simplifies the process of organizing everything in one place and ensures efficient tracking. Once set up, it enables clear communication by aggregating conversation streams across platforms.
Cons
The naming conventions could be clearer for the American audience. Everything is called a List, even though not all workflows are organized that way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Logistics and Supply Chain, 51-100 employees
More than a year
“project completion on time”
Pros
Reporting features like Gantt charts are fantastic, and assigning tasks to the team is super speedy, with reminders sent effortlessly.
Cons
I wish there were options to export data to Excel or CSV formats. Additionally, having more templates for specific projects would be beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
IT, 11-50 employees
More than a year
“The one point solution for Project Management”
Pros
I'm particularly fond of ClickUp's board view. It allows tasks to be broken down into smaller components and loads quickly. The UI is among the best I've encountered, and the provided basic tags are sufficient to get started.
Cons
I'm not particularly fond of the stopwatch system in ClickUp. While it's suitable for tasks completed within an hour, most of my tasks are time-consuming. I recall working for a client who insisted on using this timer, and I found it quite bothersome. Some tasks may take weeks to complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
IT, 1-10 employees
Less than a year
“One Tool, several abilities”
Pros
The versatility of ClickUp is impressive. It combines the functionalities of several tools into one software, providing a powerful and unified solution.
Cons
ClickUp is not initially very user-friendly. It took me a while to get the hang of it, but now I'm loving it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
IT, 51-100 employees
Less than a year
“Nice platform for team collaboration”
Pros
ClickUp is incredibly straightforward and manageable. I picked up how to use this platform within a few hours as a new user.
Cons
ClickUp's price tag is a bit steep for my liking, which is my least favorite aspect of this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Anonymous, 1-10 employees
“Long lasting”
Pros
The accounts and data are safe from all kinds of internal and external threats.
Cons
for now there is not anything that I would like to share or mention!
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
IT, 1-10 employees
Less than 6 months
“The most powerful Task Management App I've ever found”
Pros
Using the software is straightforward. I can effortlessly add multiple tasks and assign them to team members within a short span of time. The UI is exceptionally well-designed, and the developers deserve recognition for their outstanding work in the UI/UX department.
Cons
The only downside I've encountered so far is that task status updates don't immediately reflect on the UI (sometimes). However, it's mostly fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 500+ employees
Less than 6 months
“ClickUp”
Pros
Customizing my workspace and managing tasks is a breeze with ClickUp. The templates they offer are fantastic. What's really great about ClickUp is the ability to add tasks or ideas right from my mobile phone. It's an excellent tool for project management.
Cons
It might be a bit challenging for new users, but overall, everything is nice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Education, 11-50 employees
More than a year
“Amazing Product - But more features than we needed!”
Pros
ClickUp is robust and intricate, yet it manages to maintain simplicity for new users. They've assembled an excellent team to assist with onboarding, so you don't have to rely solely on YouTube tutorials. That said, fully utilizing the product requires investing time to learn its features, customize your profile, and get your team up to speed. It's definitely a commitment, but one that pays off in the long run.
Cons
I have no significant criticisms of the product. Based on my research, it's the best product of its kind. However, after about a year, we realized that it offered more features than we actually needed. As a result, we have switched back to using Google Spaces and Chat for a simpler and streamlined task management solution for our small company!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Social Media, 1-10 employees
Less than 6 months
“ClickUp is very useful for product management”
Pros
I like the to-do lists for keeping me on track and the clear task assignments. It was easy to use and integrated seamlessly into our workflow. I'd recommend it to anyone looking to boost productivity. The board feature, akin to sticky notes on a board, was also a favorite of mine. Additionally, the flowchart maker proved to be quite handy.
Cons
I didn't encounter any major issues with this software, but I wasn't a fan of receiving numerous email notifications from it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“The most powerful Task Management App I've ever found”
Pros
ClickUp is praised for its user-friendly interface, allowing quick task assignment and team collaboration.
Cons
One drawback I've noted is the delayed UI update after changing task statuses, though this is minor and infrequent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Covers well all our PM needs”
Pros
ClickUp is recognized for its scalability, user-friendly interface (although it requires some learning time), comprehensive project management features at an affordable price, and excellent customer support.
Cons
Performance enhancements and auto-screen refreshes are necessary, along with improvements in usability functions, especially with sub-tasks. The team is actively addressing these issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Clickup - The Click to Time track software”
Pros
The fine-grained time-tracking feature and the ability to organize tasks into sprints for project tracking are notable highlights of ClickUp.
Cons
The dashboards in ClickUp could be more user-friendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Non-Profit Organization Management, 1-10 employees
Less than a year
“Great for Tasks, but not for communications”
Pros
The multi-tiered task management and integrated Docs feature for note-taking, particularly useful for staff meetings, are standout features of ClickUp.
Cons
The Chat view in ClickUp could potentially serve as a Slack alternative, but it's challenging to navigate and slow to load, both on desktop and mobile.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 1-10 employees
Less than a year
“One Tool, several abilities”
Pros
ClickUp's versatility combines multiple functionalities into one software, making it a powerful tool.
Cons
ClickUp initially presented usability challenges, but with time and tutorials, it has become enjoyable to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Consumer Services, 1-10 employees
Less than 6 months
“Click up is an easy to use and easy to set up platform”
Pros
ClickUp is an easy-to-use platform for consolidating information from various sources and ensuring clear communication through conversation streams.
Cons
The naming conventions in ClickUp might not be entirely clear to American users, as everything is labeled as a "List" regardless of the organizational structure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing, Advertising, 1-10 employees
More than a year
“The best application that I suggest to friends”
Pros
The writing feature is particularly appealing to me the most.
Cons
There are times when ClickUp takes a while to load on my phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“big saving money and very easy to use”
Pros
I appreciate how easy it is to use this software, resulting in significant cost savings.
Cons
ClickUp's ease of use continues to benefit small businesses, helping them save money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
Less than 6 months
“Best company ever!”
Pros
ClickUp's ease of use and professional service are commendable.
Cons
Initial confusion was resolved with the help of tutorials.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10