Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N
Netanel

IT, 500+ employees

5.0

“Helped a lot with managing my missions”

Pros

It's user-friendly, facilitating easy sharing of items with others. Adding tasks by tag allows for clear categorization.

Cons

I encountered an issue with marking from another device when sharing. Apart from that, I didn't face any other difficulties.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H
Heidi

Consumer Services, 1-10 employees

Less than 6 months

5.0

“Click up is an easy to use and easy to set up platform”

Pros

ClickUp is an easy-to-use and easy-to-set-up platform that allows for centralizing information from customers, vendors, staff, and external resources. It simplifies the process of organizing everything in one place and ensures efficient tracking. Once set up, it enables clear communication by aggregating conversation streams across platforms.

Cons

The naming conventions could be clearer for the American audience. Everything is called a List, even though not all workflows are organized that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I
ibadat

Logistics and Supply Chain, 51-100 employees

More than a year

4.0

“project completion on time”

Pros

Reporting features like Gantt charts are fantastic, and assigning tasks to the team is super speedy, with reminders sent effortlessly.

Cons

I wish there were options to export data to Excel or CSV formats. Additionally, having more templates for specific projects would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
Ranu

IT, 11-50 employees

More than a year

5.0

“The one point solution for Project Management”

Pros

I'm particularly fond of ClickUp's board view. It allows tasks to be broken down into smaller components and loads quickly. The UI is among the best I've encountered, and the provided basic tags are sufficient to get started.

Cons

I'm not particularly fond of the stopwatch system in ClickUp. While it's suitable for tasks completed within an hour, most of my tasks are time-consuming. I recall working for a client who insisted on using this timer, and I found it quite bothersome. Some tasks may take weeks to complete.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dickson

IT, 1-10 employees

Less than a year

5.0

“One Tool, several abilities”

Pros

The versatility of ClickUp is impressive. It combines the functionalities of several tools into one software, providing a powerful and unified solution.

Cons

ClickUp is not initially very user-friendly. It took me a while to get the hang of it, but now I'm loving it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

B
Bimal

IT, 51-100 employees

Less than a year

4.0

“Nice platform for team collaboration”

Pros

ClickUp is incredibly straightforward and manageable. I picked up how to use this platform within a few hours as a new user.

Cons

ClickUp's price tag is a bit steep for my liking, which is my least favorite aspect of this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

B
Blake

Anonymous, 1-10 employees

4.0

“Long lasting”

Pros

The accounts and data are safe from all kinds of internal and external threats.

Cons

for now there is not anything that I would like to share or mention!

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Ayan

IT, 1-10 employees

Less than 6 months

5.0

“The most powerful Task Management App I've ever found”

Pros

Using the software is straightforward. I can effortlessly add multiple tasks and assign them to team members within a short span of time. The UI is exceptionally well-designed, and the developers deserve recognition for their outstanding work in the UI/UX department.

Cons

The only downside I've encountered so far is that task status updates don't immediately reflect on the UI (sometimes). However, it's mostly fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anshita

IT, 500+ employees

Less than 6 months

5.0

“ClickUp”

Pros

Customizing my workspace and managing tasks is a breeze with ClickUp. The templates they offer are fantastic. What's really great about ClickUp is the ability to add tasks or ideas right from my mobile phone. It's an excellent tool for project management.

Cons

It might be a bit challenging for new users, but overall, everything is nice.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

D
David

Education, 11-50 employees

More than a year

5.0

“Amazing Product - But more features than we needed!”

Pros

ClickUp is robust and intricate, yet it manages to maintain simplicity for new users. They've assembled an excellent team to assist with onboarding, so you don't have to rely solely on YouTube tutorials. That said, fully utilizing the product requires investing time to learn its features, customize your profile, and get your team up to speed. It's definitely a commitment, but one that pays off in the long run.

Cons

I have no significant criticisms of the product. Based on my research, it's the best product of its kind. However, after about a year, we realized that it offered more features than we actually needed. As a result, we have switched back to using Google Spaces and Chat for a simpler and streamlined task management solution for our small company!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
James

Social Media, 1-10 employees

Less than 6 months

5.0

“ClickUp is very useful for product management”

Pros

I like the to-do lists for keeping me on track and the clear task assignments. It was easy to use and integrated seamlessly into our workflow. I'd recommend it to anyone looking to boost productivity. The board feature, akin to sticky notes on a board, was also a favorite of mine. Additionally, the flowchart maker proved to be quite handy.

Cons

I didn't encounter any major issues with this software, but I wasn't a fan of receiving numerous email notifications from it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Ayan

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“The most powerful Task Management App I've ever found”

Pros

ClickUp is praised for its user-friendly interface, allowing quick task assignment and team collaboration.

Cons

One drawback I've noted is the delayed UI update after changing task statuses, though this is minor and infrequent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U
Uri

Computer Software, 11-50 employees

More than a year

5.0

“Covers well all our PM needs”

Pros

ClickUp is recognized for its scalability, user-friendly interface (although it requires some learning time), comprehensive project management features at an affordable price, and excellent customer support.

Cons

Performance enhancements and auto-screen refreshes are necessary, along with improvements in usability functions, especially with sub-tasks. The team is actively addressing these issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S
shivaling

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“Clickup - The Click to Time track software”

Pros

The fine-grained time-tracking feature and the ability to organize tasks into sprints for project tracking are notable highlights of ClickUp.

Cons

The dashboards in ClickUp could be more user-friendly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A
Aaron

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“Great for Tasks, but not for communications”

Pros

The multi-tiered task management and integrated Docs feature for note-taking, particularly useful for staff meetings, are standout features of ClickUp.

Cons

The Chat view in ClickUp could potentially serve as a Slack alternative, but it's challenging to navigate and slow to load, both on desktop and mobile.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D
Dickson

Computer Software, 1-10 employees

Less than a year

5.0

“One Tool, several abilities”

Pros

ClickUp's versatility combines multiple functionalities into one software, making it a powerful tool.

Cons

ClickUp initially presented usability challenges, but with time and tutorials, it has become enjoyable to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

H
Heidi

Consumer Services, 1-10 employees

Less than 6 months

5.0

“Click up is an easy to use and easy to set up platform”

Pros

ClickUp is an easy-to-use platform for consolidating information from various sources and ensuring clear communication through conversation streams.

Cons

The naming conventions in ClickUp might not be entirely clear to American users, as everything is labeled as a "List" regardless of the organizational structure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BMA
Ble Maurice Angle

Marketing, Advertising, 1-10 employees

More than a year

4.0

“The best application that I suggest to friends”

Pros

The writing feature is particularly appealing to me the most.

Cons

There are times when ClickUp takes a while to load on my phone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R
romnick

Accounting, 1-10 employees

Less than a year

4.0

“big saving money and very easy to use”

Pros

I appreciate how easy it is to use this software, resulting in significant cost savings.

Cons

ClickUp's ease of use continues to benefit small businesses, helping them save money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cole

E-Learning, 11-50 employees

Less than 6 months

5.0

“Best company ever!”

Pros

ClickUp's ease of use and professional service are commendable.

Cons

Initial confusion was resolved with the help of tutorials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10