Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Writing and Editing, 1-10 employees
More than a year
“I can't run my editing & writing business without it”
Pros
ClickUp serves as a comprehensive app, offering exceptional customer service.
Cons
ClickUp's setup process can be time-consuming, especially navigating through different levels of views.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“ClickUp”
Pros
ClickUp's customizable workspace and templates, along with its mobile accessibility for adding tasks or ideas, make it an excellent project management tool.
Cons
ClickUp might pose challenges for new users, but overall, it offers a positive experience.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
7
Computer Software, 1-10 employees
Less than a year
“A Good, Free Project Management Platform--But Not for Our Team”
Pros
ClickUp's free version is an excellent starting point for teams exploring online project management platforms. Its user-friendly features and layout may suit many teams, although each popular PM tool has its own strengths and a distinct UI and UX. Within about a month of setup and usage, you should determine if ClickUp meets your needs.
Cons
ClickUp unfortunately didn't meet our team's needs as a project management tool. With multiple moving parts, people, and projects, we require our PM platform to be extremely simple, intuitive, and clean. However, the ClickUp dashboard lacked the clear organization and overview features we needed.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
6
Consumer Goods, 500+ employees
More than a year
“A spectacular and bodacious project management tool.”
Pros
ClickUp simplifies the planning and management of all my daily tasks and projects in one centralized location. It facilitates timely project completion and offers a clean, intuitive, flexible, and user-friendly interface for effortless navigation of its features.
Cons
So far, ClickUp has done an extremely marvelous job, and I can't find any flaws to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Clickup, an alternative to Google docs with more functionality.”
Pros
This software's versatility sometimes leads me to use it as a sales page with buy buttons!
Cons
I would suggest them to add more done for you templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Marketing and Advertising, 11-50 employees
Less than a year
“ClickUp Works!”
Pros
I appreciate that ClickUp offers numerous solutions for my company's needs, from employee time tracking to task management and project communication. While its abundance of features might seem overwhelming at first, spending time setting it up according to our needs ensures that it caters to our requirements.
Cons
It can be a little too easy to get lost if you use a lot of features and boards as our company does. This is why we designated specific individuals to be in charge of the management of that department/ area of service within the ClickUp management system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Accounting, 11-50 employees
Less than 6 months
“I think there is potential”
Pros
The user-friendly design of the software shows great potential for project management and task organization.
Cons
The options of share are limited and I can't choose with whom I will share a task or a file, I have to share all my space, there are shut downs sometimes, things are not working at times. Also, I opened a project and it disappeared, could not find it anywhere, looked on the internet how to do it and the explanation wasn't good
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
8
Design, 1-10 employees
Less than 6 months
“Pleasantly Surprised”
Pros
Among the various organizational tools I've utilized, ClickUp stands out as my favorite. I particularly appreciate the ability to outline my blog posts as tasks and schedule them on a calendar.
Cons
I can't think of one right now as I'm still exploring all it can do.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 51-100 employees
Less than 6 months
“ClickUp is great to use for project management”
Pros
There's a wide range of features within each task, including the ability to add checklists.
Cons
It's a little difficult to understand at first, but after practice, you get the hang of it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 1-10 employees
Less than a year
“The easy to manage your projects”
Pros
It greatly aids in consolidating various elements.
Cons
Nothing that am aware of so far still getting to know more
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, 51-100 employees
Less than a year
“Ultimate projeduct tool”
Pros
ClickUp is highly effective, user-friendly, and affordable.
Cons
I really haven't found any problem with Clickup
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“Nice platform for team collaboration”
Pros
ClickUp is remarkably easy to learn and maintain, allowing new users to become proficient within a few hours.
Cons
Clickup is a bit expensive system to purchase. This is the thing that I like least about this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
6
Logistics and Supply Chain, 51-100 employees
Less than a year
“project completion on time”
Pros
The report features like Gantt charts are fantastic, and assigning tasks to the team is quick and straightforward, with reminders easily sent.
Cons
Options to extract the data in an excel/CSV is not there. More templates for certain projects would be great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Environmental Services, 1-10 employees
More than a year
“ClickUp Review”
Pros
All the features are quite useful, especially for managing work tasks. This app has been a tremendous help to me!
Cons
There are no cons to say about this app because all the features are very useful and functionable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
Less than a year
“ClickUp”
Pros
ClickUp offers a plethora of free features compared to its competitors.
Cons
It is not easy to use some of the features, not UI-friendly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
E-Learning, 11-50 employees
Less than a year
“Product with great features but buggy experience”
Pros
The integrations and productivity tools offered by ClickUp are truly amazing.
Cons
It's very slow and buggy. There are times when the screen's updated for some users but for others, the updates don't show up.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Professional Training & Coaching, 1-10 employees
More than a year
“Highly recommended project management app! :)”
Pros
The interface is user-friendly, the pricing is affordable, and it offers great functionalities like Boards and Mindmaps, supported by a friendly customer support team.
Cons
Occasionally, minor issues arise, such as the text cursor in task comments resetting to the beginning repeatedly on the phone app. Despite attempting to convey this feedback to the ClickUp team, they seemed unable to grasp the problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Project Management Simplified”
Pros
It's intuitive and comes with a shallow learning curve.
Cons
Initially, the UI might seem overwhelming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
6
Primary/Secondary Education, 11-50 employees
More than a year
“ClickUp for Task allottment”
Pros
ClickUp excels in facilitating task location for each day and tracking work progress.
Cons
The app's interface could be more user-friendly; it was somewhat confusing to navigate initially.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Online Media, 1-10 employees
Less than a year
“Some bugs but worth it for the features”
Pros
Convenient features include the ability to add tasks directly from Chrome browsers and email.
Cons
At times, there's a delay in updates, leading to tasks being marked off prematurely.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8