Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V
Valerie

Writing and Editing, 1-10 employees

More than a year

5.0

“I can't run my editing & writing business without it”

Pros

ClickUp serves as a comprehensive app, offering exceptional customer service.

Cons

ClickUp's setup process can be time-consuming, especially navigating through different levels of views.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anshita

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“ClickUp”

Pros

ClickUp's customizable workspace and templates, along with its mobile accessibility for adding tasks or ideas, make it an excellent project management tool.

Cons

ClickUp might pose challenges for new users, but overall, it offers a positive experience.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

7

B
Brianna

Computer Software, 1-10 employees

Less than a year

3.0

“A Good, Free Project Management Platform--But Not for Our Team”

Pros

ClickUp's free version is an excellent starting point for teams exploring online project management platforms. Its user-friendly features and layout may suit many teams, although each popular PM tool has its own strengths and a distinct UI and UX. Within about a month of setup and usage, you should determine if ClickUp meets your needs.

Cons

ClickUp unfortunately didn't meet our team's needs as a project management tool. With multiple moving parts, people, and projects, we require our PM platform to be extremely simple, intuitive, and clean. However, the ClickUp dashboard lacked the clear organization and overview features we needed.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

6

P
Pushkar

Consumer Goods, 500+ employees

More than a year

5.0

“A spectacular and bodacious project management tool.”

Pros

ClickUp simplifies the planning and management of all my daily tasks and projects in one centralized location. It facilitates timely project completion and offers a clean, intuitive, flexible, and user-friendly interface for effortless navigation of its features.

Cons

So far, ClickUp has done an extremely marvelous job, and I can't find any flaws to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
James

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Clickup, an alternative to Google docs with more functionality.”

Pros

This software's versatility sometimes leads me to use it as a sales page with buy buttons!

Cons

I would suggest them to add more done for you templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

A
Anastacia

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“ClickUp Works!”

Pros

I appreciate that ClickUp offers numerous solutions for my company's needs, from employee time tracking to task management and project communication. While its abundance of features might seem overwhelming at first, spending time setting it up according to our needs ensures that it caters to our requirements.

Cons

It can be a little too easy to get lost if you use a lot of features and boards as our company does. This is why we designated specific individuals to be in charge of the management of that department/ area of service within the ClickUp management system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

D
Dana

Accounting, 11-50 employees

Less than 6 months

3.0

“I think there is potential”

Pros

The user-friendly design of the software shows great potential for project management and task organization.

Cons

The options of share are limited and I can't choose with whom I will share a task or a file, I have to share all my space, there are shut downs sometimes, things are not working at times. Also, I opened a project and it disappeared, could not find it anywhere, looked on the internet how to do it and the explanation wasn't good

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

8

M
Maribel

Design, 1-10 employees

Less than 6 months

5.0

“Pleasantly Surprised”

Pros

Among the various organizational tools I've utilized, ClickUp stands out as my favorite. I particularly appreciate the ability to outline my blog posts as tasks and schedule them on a calendar.

Cons

I can't think of one right now as I'm still exploring all it can do.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L
Lauren

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0

“ClickUp is great to use for project management”

Pros

There's a wide range of features within each task, including the ability to add checklists.

Cons

It's a little difficult to understand at first, but after practice, you get the hang of it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“The easy to manage your projects”

Pros

It greatly aids in consolidating various elements.

Cons

Nothing that am aware of so far still getting to know more

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Annet

Medical Practice, 51-100 employees

Less than a year

5.0

“Ultimate projeduct tool”

Pros

ClickUp is highly effective, user-friendly, and affordable.

Cons

I really haven't found any problem with Clickup

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bimal

Information Technology and Services, 51-100 employees

Less than a year

4.0

“Nice platform for team collaboration”

Pros

ClickUp is remarkably easy to learn and maintain, allowing new users to become proficient within a few hours.

Cons

Clickup is a bit expensive system to purchase. This is the thing that I like least about this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

6

I
ibadat

Logistics and Supply Chain, 51-100 employees

Less than a year

4.0

“project completion on time”

Pros

The report features like Gantt charts are fantastic, and assigning tasks to the team is quick and straightforward, with reminders easily sent.

Cons

Options to extract the data in an excel/CSV is not there. More templates for certain projects would be great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M
Michelle

Environmental Services, 1-10 employees

More than a year

5.0

“ClickUp Review”

Pros

All the features are quite useful, especially for managing work tasks. This app has been a tremendous help to me!

Cons

There are no cons to say about this app because all the features are very useful and functionable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Vitor

Real Estate, 11-50 employees

Less than a year

4.0

“ClickUp”

Pros

ClickUp offers a plethora of free features compared to its competitors.

Cons

It is not easy to use some of the features, not UI-friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

R
Rachiket

E-Learning, 11-50 employees

Less than a year

3.0

“Product with great features but buggy experience”

Pros

The integrations and productivity tools offered by ClickUp are truly amazing.

Cons

It's very slow and buggy. There are times when the screen's updated for some users but for others, the updates don't show up.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

T
Trish

Professional Training & Coaching, 1-10 employees

More than a year

4.0

“Highly recommended project management app! :)”

Pros

The interface is user-friendly, the pricing is affordable, and it offers great functionalities like Boards and Mindmaps, supported by a friendly customer support team.

Cons

Occasionally, minor issues arise, such as the text cursor in task comments resetting to the beginning repeatedly on the phone app. Despite attempting to convey this feedback to the ClickUp team, they seemed unable to grasp the problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Emelda

Information Technology and Services, 500+ employees

Less than a year

5.0

“Project Management Simplified”

Pros

It's intuitive and comes with a shallow learning curve.

Cons

Initially, the UI might seem overwhelming.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

6

S
Sukesha

Primary/Secondary Education, 11-50 employees

More than a year

4.0

“ClickUp for Task allottment”

Pros

ClickUp excels in facilitating task location for each day and tracking work progress.

Cons

The app's interface could be more user-friendly; it was somewhat confusing to navigate initially.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

B
Beth

Online Media, 1-10 employees

Less than a year

4.0

“Some bugs but worth it for the features”

Pros

Convenient features include the ability to add tasks directly from Chrome browsers and email.

Cons

At times, there's a delay in updates, leading to tasks being marked off prematurely.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8