Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Raj

Information Technology and Services, 51-100 employees

More than a year

5.0

“easy for task manager and project management”

Pros

It operates in real-time across various platforms including Windows, Mac, Ubuntu, and the web, offering consistent UI/UX.

Cons

The software poses challenges for time tracking, lacking flexibility for users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

“ClickUp Review”

Pros

Our team appreciated the time-tracking feature for tasks and found the kanban board helpful for monitoring task progress. Integration into existing business processes was seamless.

Cons

No drawbacks have been observed thus far since our team recently started using the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sheilla

Design, 1-10 employees

Less than a year

5.0

“Finally a more visual task/flow manager”

Pros

Designers appreciate ClickUp's visual appeal, especially the thumbnail images in the Board view for easy project tracking and sharing. The tool's versatility in adding notes, links, and more enhances collaboration.

Cons

My primary gripe with this software is that my preferred view setting never saves; it defaults back to List view each time I access the page. Additionally, I wish there was a way to update task progress directly from the Board view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Muhammad

Retail, 500+ employees

Less than 6 months

5.0

“Life is easy”

Pros

ClickUp simplifies job project management by consolidating tasks in one accessible platform.

Cons

Consolidating multiple features in one place makes both personal and professional life easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK
Ramya Kaumudi

Staffing and Recruiting, 51-100 employees

Less than 6 months

4.0

“ClickUp”

Pros

Utilized for recruitment management, ClickUp proved user-friendly but required numerous clicks for edits.

Cons

While not the top choice for recruitment options, the tool offers customization options for labeling various headers.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

5

Functionality

2

J
Jeff

Professional Training & Coaching, 101-500 employees

Less than a year

4.0

“Click Up helps us move fast and serve with quality!”

Pros

Easy to use and suitable for large teams and complex projects due to its intuitive design.

Cons

ClickUp's occasional slowness is a major frustration; improving its speed would significantly enhance the user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Faeza

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Ease of doing business with ClickUp”

Pros

ClickUp's efficiency in deadline management reduces the need for constant supervision, ensuring smooth business operations.

Cons

Integration with other apps could be enhanced to provide more options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

“The most efficient tool for Agile Project Management”

Pros

Managing and tracking multiple projects simultaneously is seamless with ClickUp, requiring no prior training. Enhanced team agility and collaboration are notable benefits.

Cons

No issues were encountered while working with this tool; the only suggestion is to promote it more actively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

N
Nazim

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Clickup is really nice project management tool”

Pros

ClickUp is a swift project management tool with engaging features, with the notification system being particularly useful.

Cons

There's nothing to dislike about ClickUp; it's performing admirably.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

A
Andrina

Biotechnology, 51-100 employees

Less than a year

5.0

“Easy to use”

Pros

Its simplicity, clean interface, and effective task management via tables make ClickUp a preferred choice.

Cons

The mobile app could benefit from updates, although improvements are noticeable over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

“The most convenient tool for multi-task management I've ever used”

Pros

Accessible on mobile devices and syncs with laptops, ensuring project updates anytime, anywhere.

Cons

The distinction between creating a list and creating a task can sometimes be confusing on ClickUp's interface.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“It was very useful”

Pros

ClickUp's comprehensive management capabilities make it extremely useful, recommended for anyone seeking efficient task management.

Cons

From my perspective, there's no need for improvement; the software fulfills my requirements effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E
Edwin

Civic & Social Organization, 1-10 employees

Less than a year

4.0

“The beauty of Clickup”

Pros

Key features like project management, remote work, and agile development make ClickUp stand out.

Cons

The only downside to ClickUp is its occasional sluggishness and overwhelming number of features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

“Intuitive Task Management Tool”

Pros

Easy customization, collaboration, and task management make ClickUp a preferred choice.

Cons

Reporting, data summaries, and advanced workflow automation features are still in development. Integration of goals into task management could be improved to prevent losing sight of the big picture.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

“Effective and beautiful, all in one.”

Pros

ClickUp offers advanced customization, easy adoption, seamless onboarding, integration with other apps, and versatile dashboard options for enhanced visibility.

Cons

It lacks the option to create new statuses for subtasks within the same board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

R
Ranu

Information Technology and Services, 11-50 employees

Less than a year

5.0

“The one point solution for Project Management”

Pros

The board view of ClickUp is highly appreciated for its speed and user-friendly interface, along with basic yet sufficient tagging options.

Cons

I'm not a fan of ClickUp's stopwatch system, particularly for tasks requiring extended periods to complete. This became evident during my experience with a client who insisted on using the timer, which I found cumbersome and impractical for longer tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Abu

Alternative Medicine, 1-10 employees

Less than 6 months

5.0

“Among the top project tracking and productivity tools I've ever used”

Pros

ClickUp excels in facilitating remote work and boasts remarkable user-friendliness. We utilize it for various tasks such as chat, file sharing, team calendars, and project management, benefiting from its extensive feature set and integrations. Upon testing this tool, I was genuinely impressed by its future planning. The customer support provided is exemplary, demonstrating a genuine commitment to client satisfaction. They have been instrumental in onboarding new users and addressing ongoing queries promptly and efficiently.

Cons

Enhancing the mobile app to match the web version's features would be beneficial. The graphical user interface (GUI) might appear daunting, especially for beginners, making the initial setup challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N
Nirav

Automotive, 500+ employees

Less than 6 months

4.0

“Schedule, Track, and Assign Tasks with ClickUp”

Pros

Access daily activity updates for scheduled tasks, initiate conversation threads for team discussions, and perform diverse tasks including task creation and SOP documentation.

Cons

The software can be somewhat intricate to grasp, and compared to other tools in the market, it lacks a few features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

A
Angelique

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0

“Click up for better project management”

Pros

ClickUp stands out as a premier project management solution, offering a comprehensive array of tools to facilitate seamless collaboration and project coordination. Its web version and app compatibility enhance flexibility, particularly for time tracking and on-the-go collaboration. Highly recommended, it provides everything needed for effective project management, ensuring smooth implementation and adoption by teams familiar with project management systems.

Cons

The pricing is the only downside to this software, especially for larger companies, as it can be costly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

U
Uri

IT, 11-50 employees

More than a year

5.0

“Covers well all our PM needs”

Pros

ClickUp is highly scalable, easy to use, and offers a wide range of options (although some learning time may be required). It meets our project management needs comprehensively at an affordable price. The customer support is excellent, and the availability of multiple views, such as Gantt, Lists, and Workload, adds to its richness.

Cons

Performance and auto-screen refreshes could be improved. There are several usability functions that could use enhancements, and the team is actively working on fixing them. Working with sub-tasks, sub-sub-tasks, etc., can be cumbersome, and we had to find alternative approaches.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10