Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Good solution for development management
Pros
The ease of use and content sharing capabilities enhance collaboration within teams.
Cons
Training is recommended to fully leverage product features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
MARITZA
Accounting, 1-10 employees
More than a year
“EXCELLENT
Pros
It is easy to use and even with just two months of usage I've quickly grasped its functionalities. The seamless integrations with other software add to its appeal.
Cons
Quick responses to requests are needed. There have been instances where waiting times on the phone exceeded one hour.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kyle
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“Great for ticket management
Pros
The ability to have multiple boards easily organize tickets move them between boards and assign people is highlighted. The comment functionality is considered extremely useful.
Cons
Assigning one ticket to multiple teams simultaneously would be beneficial for simultaneous work but the current linear workflow is a limitation.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
David
Telecommunications, 500+ employees
More than a year
“Powerful agile tools
Pros
It stands out as a powerful agile tool simplifying the management of software development projects.
Cons
The steep learning curve is highlighted as a challenge for new or non-technical users trying to get started with Clickup.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
ALBERT
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
“great software - help do the projects communications faster
Pros
Great products that are highly organized particularly beneficial for startups.
Cons
The need for more available training and tutoring to ease the use of features is mentioned.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Murad
Sports, 1-10 employees
More than a year
“Great experience
Pros
Customizable workflows and flexible dashboards contribute to efficient issue management and tracking.
Cons
A slight complexity for new users and occasional performance problems are mentioned.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Kimani
Accounting, 51-100 employees
More than a year
“Planning and Managing Workstreams guide me through the labrynth of my busy work life
Pros
ClickUp excels in tracking project performance through effective task management collaboration and reporting features making it an affordable yet powerful solution.
Cons
Up until now my experience with ClickUp has been positive and I have no objections. The platform offers all the features necessary for team projects proving very useful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mateusz
Architecture & Planning, 11-50 employees
“Rating ClickUp from employee eye
Pros
A simple way to monitor work progress. I really like the ability to link different parts of the project process it's truly helpful in ensuring nothing is overlooked.
Cons
The disappearance of comments on tasks is the most frustrating aspect of ClickUp. Nevertheless all other functionalities operate clearly and properly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Ariel
Computer Software, 1-10 employees
Less than a year
“Extremely customizable tool for team work
Pros
What I like the most is its adaptability to all teams. In marketing I use tables for management planning and lead follow up. I can also create a flow for content review and documents are presented as a wiki. While I usually take meeting notes I would prefer integration with an AI transcriber.
Cons
The sole drawback lies in creating nested tasks as it only permits two levels when sometimes more are necessary. I yearn for the ability to create a subtask inside a subtask within a subtask.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Hilda N
Printing, 101-500 employees
“Straightforward Platform that require No savvy tech
Pros
ClickUp is one of the most userfriendly platforms in the market. Its intuitive UI requires no prior knowledge for effective operation it's easy to use and setup takes seconds. The price is also effective for any business. It's an allinone productivity tool with multiple task views on the dashboard customization capabilities and inbuilt templates that save a lot of adjustment time. Time tracking capabilities help me focus on work and provide control over my time. Realtime reporting allows me to create and visualize reports on task progress. Team collaboration is enhanced through realtime chat a whiteboard for brainstorming document sharing and identifying who is working on specific tasks. Mobile app availability allows me to catch up on work anywhere.
Cons
Honestly ClickUp has rendered remote working and collaboration within the graphic team enjoyable. I can only commend it because every aspect proves positive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Dikshita
Marketing and Advertising, 1-10 employees
“Efficient Task Management and Easy Tracking
Pros
The best thing about ClickUp is the ease of its user interface. Back in 2021 as a ClickUp newcomer it took less than a day to learn how to use it. It's the best platform for planning and managing daily tasks with all data conveniently stored under cards ensuring easy access to important information.
Cons
The only drawback is that it lags a bit when used on mobile requiring several restarts to maintain a smooth flow.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Adan
Hospital & Health Care, 11-50 employees
“Comprehensive tool that's crucial for Excellent Team Productivity
Pros
ClickUp's slick and glossy UI easytouse features costeffectiveness and quick implementation are why I've stuck with it for all these years. Its robust features are critical in executing daytoday medical activities. With ClickUp I can have multiple views on the dashboard customize it to meet my preferences and ensure highlevel overview of my work. Team collaboration and interdepartmental cohesion are facilitated through tasks outlined with assignees notifications for updates chat views for conversations provision for direct emails and note attachments as well as action items or mentions assigned to different medics. Realtime reporting brings about convenience in creating pulling and viewing reports on progress. The Gannt charts have been helpful in restocking medicine and other items in the ICU by following up on their usage. Above all its integration power is impeccable.
Cons
To be candid I've reaped numerous benefits from ClickUp and I cannot pinpoint any negative aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Seth
Construction, 1-10 employees
“Not as good as other programs
Pros
The terminology is easy to follow.
Cons
Alternative management and scheduling software outperforms it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Hussain
Computer Software, 101-500 employees
“Good looking and easytouse task management
Pros
ClickUp is both powerful with its integrations and features and easy to use. Achieving this balance is challenging. I'm not saying it's perfect but it does many things better or at least easier than alternatives.
Cons
Locating certain customizations can be challenging. Minor adjustments like tweaking task assignments may necessitate an additional click.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rica lyn
Telecommunications, 500+ employees
“ClickaUp honest review
Pros
What I like most is the customization that allows us to adapt the platform to our specific workflow. Collaboration features allow us to leave comments attach files and mention team members. Integration capabilities let us integrate with any other tools. Lastly the time tracking feature is helpful for monitoring time.
Cons
ClickUp's extensive feature set may overwhelm new users and there might be a learning curve involved in extracting the most from the platform. While it offers flexibility meticulous planning is imperative to sidestep complexity.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Divaldo
Consumer Services, 1-10 employees
“Most complete project management solution and much more.
Pros
ClickUp eliminates the need to use different tools as it's quite complete the free version allows achieving objectives and managing projects with members in a simple way thanks to its spectacular interface. When I started using it I fell in love. Not to mention the support which is quite good.
Cons
My sole limitation is that the region where I operate prohibits me from utilizing the invoicing functionality. Nonetheless it would be the sole tool I'd use and I consider it excellent. Hats off to the development team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Clarke
Insurance, 101-500 employees
“What I Comprehend about ClickUp
Pros
It is been an extended duration since I implemented ClickUp. It makes it easy to carry out project and task management procedures.
Cons
Kudos for featuring a mobile application but regrettably it lacks offline access a contrast to alternatives like Changepoint Daptiv.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 51-100 employees
“Save Time Tool
Pros
Realtime collaboration tools such as document sharing and commenting enable seamless teamwork.
Cons
Although it presents a free version certain advanced features such as storage necessitate a paid subscription.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Michelle
Publishing, 1-10 employees
“Love love love ClickUp for all our projects all in one place
Pros
The inclusion of project maps mind maps enhances our ability to visualize workflow and activities within each project and segment. The flexibility across boards lists and mind maps allows for a wonderful ataglance view.
Cons
Simplifying the process of setting due dates for tasks would enhance user experience. The current method involving a clickoff instead of a direct tab to the calendar feels somewhat awkward. Additionally marking tasks or subtasks as complete lacks a streamlined approach requiring individual selection and status change from the top.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Marie
Computer Hardware, 11-50 employees
“totally in love with click up
Pros
It is userfriendly consistently operational and facilitates the tracking of every individual task.
Cons
There is absolutely nothing negative to say I have a strong affinity for ClickUp and wouldn't consider switching to any other platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10