Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
November 2023

Good solution for development management

Pros

The ease of use and content sharing capabilities enhance collaboration within teams.

Cons

Training is recommended to fully leverage product features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

MARITZA

Accounting, 1-10 employees

More than a year

5.0
November 2023

EXCELLENT

Pros

It is easy to use and even with just two months of usage I've quickly grasped its functionalities. The seamless integrations with other software add to its appeal.

Cons

Quick responses to requests are needed. There have been instances where waiting times on the phone exceeded one hour.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kyle

Transportation/Trucking/Railroad, 51-100 employees

More than a year

3.0
November 2023

Great for ticket management

Pros

The ability to have multiple boards easily organize tickets move them between boards and assign people is highlighted. The comment functionality is considered extremely useful.

Cons

Assigning one ticket to multiple teams simultaneously would be beneficial for simultaneous work but the current linear workflow is a limitation.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

D

David

Telecommunications, 500+ employees

More than a year

4.0
November 2023

Powerful agile tools

Pros

It stands out as a powerful agile tool simplifying the management of software development projects.

Cons

The steep learning curve is highlighted as a challenge for new or non-technical users trying to get started with Clickup.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

A

ALBERT

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0
November 2023

great software - help do the projects communications faster

Pros

Great products that are highly organized particularly beneficial for startups.

Cons

The need for more available training and tutoring to ease the use of features is mentioned.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Murad

Sports, 1-10 employees

More than a year

4.0
November 2023

Great experience

Pros

Customizable workflows and flexible dashboards contribute to efficient issue management and tracking.

Cons

A slight complexity for new users and occasional performance problems are mentioned.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

K

Kimani

Accounting, 51-100 employees

More than a year

5.0
November 2023

Planning and Managing Workstreams guide me through the labrynth of my busy work life

Pros

ClickUp excels in tracking project performance through effective task management collaboration and reporting features making it an affordable yet powerful solution.

Cons

Up until now my experience with ClickUp has been positive and I have no objections. The platform offers all the features necessary for team projects proving very useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mateusz

Architecture & Planning, 11-50 employees

5.0
October 2023

Rating ClickUp from employee eye

Pros

A simple way to monitor work progress. I really like the ability to link different parts of the project process it's truly helpful in ensuring nothing is overlooked.

Cons

The disappearance of comments on tasks is the most frustrating aspect of ClickUp. Nevertheless all other functionalities operate clearly and properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Ariel

Computer Software, 1-10 employees

Less than a year

5.0
October 2023

Extremely customizable tool for team work

Pros

What I like the most is its adaptability to all teams. In marketing I use tables for management planning and lead follow up. I can also create a flow for content review and documents are presented as a wiki. While I usually take meeting notes I would prefer integration with an AI transcriber.

Cons

The sole drawback lies in creating nested tasks as it only permits two levels when sometimes more are necessary. I yearn for the ability to create a subtask inside a subtask within a subtask.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

HN

Hilda N

Printing, 101-500 employees

5.0
October 2023

Straightforward Platform that require No savvy tech

Pros

ClickUp is one of the most userfriendly platforms in the market. Its intuitive UI requires no prior knowledge for effective operation it's easy to use and setup takes seconds. The price is also effective for any business. It's an allinone productivity tool with multiple task views on the dashboard customization capabilities and inbuilt templates that save a lot of adjustment time. Time tracking capabilities help me focus on work and provide control over my time. Realtime reporting allows me to create and visualize reports on task progress. Team collaboration is enhanced through realtime chat a whiteboard for brainstorming document sharing and identifying who is working on specific tasks. Mobile app availability allows me to catch up on work anywhere.

Cons

Honestly ClickUp has rendered remote working and collaboration within the graphic team enjoyable. I can only commend it because every aspect proves positive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

D

Dikshita

Marketing and Advertising, 1-10 employees

4.0
October 2023

Efficient Task Management and Easy Tracking

Pros

The best thing about ClickUp is the ease of its user interface. Back in 2021 as a ClickUp newcomer it took less than a day to learn how to use it. It's the best platform for planning and managing daily tasks with all data conveniently stored under cards ensuring easy access to important information.

Cons

The only drawback is that it lags a bit when used on mobile requiring several restarts to maintain a smooth flow.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Adan

Hospital & Health Care, 11-50 employees

5.0
October 2023

Comprehensive tool that's crucial for Excellent Team Productivity

Pros

ClickUp's slick and glossy UI easytouse features costeffectiveness and quick implementation are why I've stuck with it for all these years. Its robust features are critical in executing daytoday medical activities. With ClickUp I can have multiple views on the dashboard customize it to meet my preferences and ensure highlevel overview of my work. Team collaboration and interdepartmental cohesion are facilitated through tasks outlined with assignees notifications for updates chat views for conversations provision for direct emails and note attachments as well as action items or mentions assigned to different medics. Realtime reporting brings about convenience in creating pulling and viewing reports on progress. The Gannt charts have been helpful in restocking medicine and other items in the ICU by following up on their usage. Above all its integration power is impeccable.

Cons

To be candid I've reaped numerous benefits from ClickUp and I cannot pinpoint any negative aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Seth

Construction, 1-10 employees

3.0
October 2023

Not as good as other programs

Pros

The terminology is easy to follow.

Cons

Alternative management and scheduling software outperforms it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

H

Hussain

Computer Software, 101-500 employees

5.0
October 2023

Good looking and easytouse task management

Pros

ClickUp is both powerful with its integrations and features and easy to use. Achieving this balance is challenging. I'm not saying it's perfect but it does many things better or at least easier than alternatives.

Cons

Locating certain customizations can be challenging. Minor adjustments like tweaking task assignments may necessitate an additional click.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

RL

Rica lyn

Telecommunications, 500+ employees

5.0
October 2023

ClickaUp honest review

Pros

What I like most is the customization that allows us to adapt the platform to our specific workflow. Collaboration features allow us to leave comments attach files and mention team members. Integration capabilities let us integrate with any other tools. Lastly the time tracking feature is helpful for monitoring time.

Cons

ClickUp's extensive feature set may overwhelm new users and there might be a learning curve involved in extracting the most from the platform. While it offers flexibility meticulous planning is imperative to sidestep complexity.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D

Divaldo

Consumer Services, 1-10 employees

5.0
October 2023

Most complete project management solution and much more.

Pros

ClickUp eliminates the need to use different tools as it's quite complete the free version allows achieving objectives and managing projects with members in a simple way thanks to its spectacular interface. When I started using it I fell in love. Not to mention the support which is quite good.

Cons

My sole limitation is that the region where I operate prohibits me from utilizing the invoicing functionality. Nonetheless it would be the sole tool I'd use and I consider it excellent. Hats off to the development team.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C

Clarke

Insurance, 101-500 employees

4.0
October 2023

What I Comprehend about ClickUp

Pros

It is been an extended duration since I implemented ClickUp. It makes it easy to carry out project and task management procedures.

Cons

Kudos for featuring a mobile application but regrettably it lacks offline access a contrast to alternatives like Changepoint Daptiv.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

5.0
October 2023

Save Time Tool

Pros

Realtime collaboration tools such as document sharing and commenting enable seamless teamwork.

Cons

Although it presents a free version certain advanced features such as storage necessitate a paid subscription.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Michelle

Publishing, 1-10 employees

5.0
October 2023

Love love love ClickUp for all our projects all in one place

Pros

The inclusion of project maps mind maps enhances our ability to visualize workflow and activities within each project and segment. The flexibility across boards lists and mind maps allows for a wonderful ataglance view.

Cons

Simplifying the process of setting due dates for tasks would enhance user experience. The current method involving a clickoff instead of a direct tab to the calendar feels somewhat awkward. Additionally marking tasks or subtasks as complete lacks a streamlined approach requiring individual selection and status change from the top.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

M

Marie

Computer Hardware, 11-50 employees

5.0
October 2023

totally in love with click up

Pros

It is userfriendly consistently operational and facilitates the tracking of every individual task.

Cons

There is absolutely nothing negative to say I have a strong affinity for ClickUp and wouldn't consider switching to any other platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10