Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“Packed with features and genuinely helpful”
Pros
It has been a really good option for me because it's packed with features and still available for free. Since I work as a software engineer and like keeping up with new tools on the market, I ended up using it regularly for task management and note-taking. One thing I appreciate is the range of ClickApps it offers since you can turn them on or off depending on what you actually need. It lets you create tasks, reminders and events while adding all the important details in one place. I also like that you can switch between different layouts like Clean, Modern or Simple based on your preference. Another helpful part is the homepage which automatically identifies high-priority tasks across projects and brings them together into a single view making it much easier to stay focused on what matters most.
Cons
To be honest I have been happy with the features and overall functionality and there really isn't anything that stands out as a dislike for me. If anything, my only hope is that it continues to stay free forever, just as mentioned on their official website.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
Free Trial
“A flexible powerhouse for tracking projects”
Pros
Using this tool, we have been able to track and manage complex projects without any hassle. It's highly customizable so we can set it up based on our specific needs. The interface is simple to work with and for remote employees especially, it makes task management much easier while also helping them share progress updates with their reporting managers.
Cons
Once in a while, my subtasks don't show up in the list right away but after refreshing the screen they appear again. It doesn't happen often though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Writing and Editing, 1-10 employees
Less than a year
“Versatile and great for boosting productivity”
Pros
ClickUp is easy to use and well organized which really helps boost productivity. It's flexible enough for just about anyone to work with and I can access it on my phone, PC or in a browser without any trouble. The customer support team is also excellent and I like that even free users get access to plenty of view options.
Cons
There are only a few bugs but I have noticed recurring tasks sometimes disappear after I create them so I have to refresh the page before they show up properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“Task tracking that truly delivers results”
Pros
Using it day to day is not a hassle. Scheduling tasks is also easy and tracking progress across work is just as convenient.
Cons
I honestly don't have any real complaints. It's been a very amazing tool and automates a lot of the work for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Accounting, 1-10 employees
Less than 6 months
“Packed with features for sales and tasks”
Pros
It offers plenty of options especially if you want to use it for both sales work and task management.
Cons
Keeping things simple matters to me and this software felt more overwhelming than I needed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Marketing and Advertising, 101-500 employees
Less than a year
“amazing project control”
Pros
One thing this software really helps with is seeing whether a project is delivering the expected results which makes it much easier to decide if the same strategies and skills should continue or if changes are needed to get a better outcome. It also works well for organizing important information, records and documents. We've been able to keep better control over production, costs, inventory, sales and other key areas. When it's used properly, it can also reveal project errors that would be much harder to notice without accurate data tracking.
Cons
A challenge comes from the usual barriers that exist inside organizations especially communication issues between coworkers. Since many companies now operate with teams spread across different countries, communication naturally becomes more complicated. Because of that, it's important to handle collaboration with foresight and good judgment so the flow of information stays clear, consistent and appropriate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Accounting, 500+ employees
Less than a year
“Organized collaboration that actually delivers”
Pros
Keeping projects organized in it is very easy and the sharing features work really well. It's simple to stay on top of everything inside the platform.
Cons
One issue I have run into is that some people have not been able to see attached documents.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Marketing and Advertising, 101-500 employees
Less than a year
“Flexible task profiles with strong collaboration”
Pros
Being able to set up different profiles for each team member makes task assignment and defining pending work much more practical. The advance notification system is also very useful. Without this kind of collaborative setup, a big share of the work companies handle simply wouldn't get done.
Cons
It still needs better attention around the different levels of authority that naturally exist within an organization. There is also the challenge of competing with other sources for collaboration resources, staying aligned with yearly budget cycles and making sure the company's priorities are properly balanced with the needs of the project.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 51-100 employees
Less than a year
“Organized task tracking proves very effective”
Pros
Task lists make it really convenient to gather and handle work items in one centralized, accessible place. You can manage each task's stage, assign the right people, set up task dependencies, add notes by email and keep track of how the whole plan is progressing.
Cons
Different projects tend to come with different expectations and commitments so the outcomes can vary from one to another. Clear communication is a big part of making any project successful especially when team members rely on everyone else's follow-through in order to complete their own work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Executive Office, 1-10 employees
Less than a year
“Handy widget works great on mobile”
Pros
Having the widget on my phone is a big plus because it keeps my tasks right in front of me where I can see them immediately.
Cons
The part I don't enjoy is that the initial setup feels a bit complex.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Construction, 101-500 employees
More than a year
“Strong collaboration with reliable support”
Pros
ClickUp stands out as a unique and powerful platform for project management and time tracking. It does a really good job of helping my team and me collaborate on tasks and keep work organized. Getting everything set up was quick and easy and implementation did not take much time at all. Another big plus is that the support team is always available whenever help is needed.
Cons
I use this application every day and honestly have not run into any issues so I do not have anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“Task management simply works every time”
Pros
Handling tasks is really easy with this, whether it's for my personal to dos or work related projects.
Cons
The setup with subtasks and folders can be a bit confusing at first though I can see how that becomes useful when working with a team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 500+ employees
More than a year
“All tasks live in one dashboard”
Pros
Having one dashboard to view all my activities along with my teammates' work is really convenient and keeps everything in one place.
Cons
One thing that bothers me is that once I mark a task as done, it disappears from view.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Hardware, 51-100 employees
Less than 6 months
“Helpful tagging makes teamwork much easier”
Pros
Being able to assign tasks and tag the right people is the part I appreciate most.
Cons
I do wish it included a calendar view for tasks.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Information Technology and Services, 11-50 employees
Less than a year
“Packed with excellent team collaboration features”
Pros
At our small to mid sized tech company we rely on it for core development work within the analytics team. It's far ahead of Trello in terms of capability and offers a much broader set of features. The way it integrates multiple boards so well is especially valuable when collaborating with other teams.
Cons
There's almost too much you can configure which can feel overwhelming at times. The pricing setup is also a bit confusing and the specific feature you need often ends up being locked behind the next pricing tier.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
E-Learning, 1-10 employees
Less than 6 months
“A customizable powerhouse for planning work”
Pros
From planning and documentation to reminders, tracking and saving my work, this software gives me a very flexible and convenient way to manage everything from my laptop. It keeps me organized with features I can customize and arrange to fit exactly how I work. It's also an excellent app for team collaboration and really helps keep everyone productive.
Cons
The huge number of features can feel overwhelming and even a little intimidating when you first start using it. Setting everything up and learning how to navigate the platform takes time which can feel unnecessary so previews and tutorial crash courses would really help especially for users who aren't very tech-savvy. The mobile app can also be a little troublesome when it comes to connecting so that's an area that could definitely be improved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
Free Trial
“Strong features with very reliable support”
Pros
The feature set looks like exactly what I need and there's plenty of support available along the way.
Cons
Getting started feels straightforward only when your workflow closely matches the available templates. If it doesn't, the setup becomes pretty confusing.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Entertainment, 1-10 employees
Less than a year
“Tools for managing tasks works well”
Pros
It is easy to use. The front end is user friendly so it's simple to understand how to use the features and get things done.
Cons
The free version is fairly limited and you have to upgrade if you want to build better lists or keep track of all your tasks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Accounting, 11-50 employees
Less than a year
“Strong tracking with many helpful templates”
Pros
Real time reporting is excellent, the templates are really useful and the time tracking and customization options make the platform very capable.
Cons
Getting oriented isn't very user friendly especially if you're figuring things out on your own as a self-starter.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“A very user friendly view for projects”
Pros
One thing that really works well is how user friendly it is. I can look at the bigger picture of a project and then drill down into the smaller details without losing track of anything. Overall it's a very good tool for project management.
Cons
That said there were still a few parts I wasn't happy with. The interface felt somewhat confusing at times and wasn't always the easiest to navigate. I also didn't like that there wasn't an option to export or back up my data. On top of that customer support felt underwhelming.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10