Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RM
Ranjit Mane

Information Technology and Services, 500+ employees

More than a year

5.0

“Packed with features and genuinely helpful”

Pros

It has been a really good option for me because it's packed with features and still available for free. Since I work as a software engineer and like keeping up with new tools on the market, I ended up using it regularly for task management and note-taking. One thing I appreciate is the range of ClickApps it offers since you can turn them on or off depending on what you actually need. It lets you create tasks, reminders and events while adding all the important details in one place. I also like that you can switch between different layouts like Clean, Modern or Simple based on your preference. Another helpful part is the homepage which automatically identifies high-priority tasks across projects and brings them together into a single view making it much easier to stay focused on what matters most.

Cons

To be honest I have been happy with the features and overall functionality and there really isn't anything that stands out as a dislike for me. If anything, my only hope is that it continues to stay free forever, just as mentioned on their official website.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Information Technology and Services, 500+ employees

Free Trial

5.0

“A flexible powerhouse for tracking projects”

Pros

Using this tool, we have been able to track and manage complex projects without any hassle. It's highly customizable so we can set it up based on our specific needs. The interface is simple to work with and for remote employees especially, it makes task management much easier while also helping them share progress updates with their reporting managers.

Cons

Once in a while, my subtasks don't show up in the list right away but after refreshing the screen they appear again. It doesn't happen often though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Writing and Editing, 1-10 employees

Less than a year

5.0

“Versatile and great for boosting productivity”

Pros

ClickUp is easy to use and well organized which really helps boost productivity. It's flexible enough for just about anyone to work with and I can access it on my phone, PC or in a browser without any trouble. The customer support team is also excellent and I like that even free users get access to plenty of view options.

Cons

There are only a few bugs but I have noticed recurring tasks sometimes disappear after I create them so I have to refresh the page before they show up properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB
Khushboo Baid

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Task tracking that truly delivers results”

Pros

Using it day to day is not a hassle. Scheduling tasks is also easy and tracking progress across work is just as convenient.

Cons

I honestly don't have any real complaints. It's been a very amazing tool and automates a lot of the work for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LV
Lee Ventre

Accounting, 1-10 employees

Less than 6 months

4.0

“Packed with features for sales and tasks”

Pros

It offers plenty of options especially if you want to use it for both sales work and task management.

Cons

Keeping things simple matters to me and this software felt more overwhelming than I needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

PG
Pablo Gonzalez

Marketing and Advertising, 101-500 employees

Less than a year

4.0

“amazing project control”

Pros

One thing this software really helps with is seeing whether a project is delivering the expected results which makes it much easier to decide if the same strategies and skills should continue or if changes are needed to get a better outcome. It also works well for organizing important information, records and documents. We've been able to keep better control over production, costs, inventory, sales and other key areas. When it's used properly, it can also reveal project errors that would be much harder to notice without accurate data tracking.

Cons

A challenge comes from the usual barriers that exist inside organizations especially communication issues between coworkers. Since many companies now operate with teams spread across different countries, communication naturally becomes more complicated. Because of that, it's important to handle collaboration with foresight and good judgment so the flow of information stays clear, consistent and appropriate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SL
Samantha Lakey

Accounting, 500+ employees

Less than a year

4.0

“Organized collaboration that actually delivers”

Pros

Keeping projects organized in it is very easy and the sharing features work really well. It's simple to stay on top of everything inside the platform.

Cons

One issue I have run into is that some people have not been able to see attached documents.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

GS
Gregorio Sandoval

Marketing and Advertising, 101-500 employees

Less than a year

5.0

“Flexible task profiles with strong collaboration”

Pros

Being able to set up different profiles for each team member makes task assignment and defining pending work much more practical. The advance notification system is also very useful. Without this kind of collaborative setup, a big share of the work companies handle simply wouldn't get done.

Cons

It still needs better attention around the different levels of authority that naturally exist within an organization. There is also the challenge of competing with other sources for collaboration resources, staying aligned with yearly budget cycles and making sure the company's priorities are properly balanced with the needs of the project.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DC
Daniel Cuerdas

Marketing and Advertising, 51-100 employees

Less than a year

5.0

“Organized task tracking proves very effective”

Pros

Task lists make it really convenient to gather and handle work items in one centralized, accessible place. You can manage each task's stage, assign the right people, set up task dependencies, add notes by email and keep track of how the whole plan is progressing.

Cons

Different projects tend to come with different expectations and commitments so the outcomes can vary from one to another. Clear communication is a big part of making any project successful especially when team members rely on everyone else's follow-through in order to complete their own work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AA
Amber Altomare

Executive Office, 1-10 employees

Less than a year

5.0

“Handy widget works great on mobile”

Pros

Having the widget on my phone is a big plus because it keeps my tasks right in front of me where I can see them immediately.

Cons

The part I don't enjoy is that the initial setup feels a bit complex.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AJ
Audrey Jefferson

Construction, 101-500 employees

More than a year

5.0

“Strong collaboration with reliable support”

Pros

ClickUp stands out as a unique and powerful platform for project management and time tracking. It does a really good job of helping my team and me collaborate on tasks and keep work organized. Getting everything set up was quick and easy and implementation did not take much time at all. Another big plus is that the support team is always available whenever help is needed.

Cons

I use this application every day and honestly have not run into any issues so I do not have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PVZ
Paul Van Zandt

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Task management simply works every time”

Pros

Handling tasks is really easy with this, whether it's for my personal to dos or work related projects.

Cons

The setup with subtasks and folders can be a bit confusing at first though I can see how that becomes useful when working with a team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

OK
olena korobko

Computer Software, 500+ employees

More than a year

5.0

“All tasks live in one dashboard”

Pros

Having one dashboard to view all my activities along with my teammates' work is really convenient and keeps everything in one place.

Cons

One thing that bothers me is that once I mark a task as done, it disappears from view.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AP
Alex Porter

Computer Hardware, 51-100 employees

Less than 6 months

4.0

“Helpful tagging makes teamwork much easier”

Pros

Being able to assign tasks and tag the right people is the part I appreciate most.

Cons

I do wish it included a calendar view for tasks.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Anonymous

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Packed with excellent team collaboration features”

Pros

At our small to mid sized tech company we rely on it for core development work within the analytics team. It's far ahead of Trello in terms of capability and offers a much broader set of features. The way it integrates multiple boards so well is especially valuable when collaborating with other teams.

Cons

There's almost too much you can configure which can feel overwhelming at times. The pricing setup is also a bit confusing and the specific feature you need often ends up being locked behind the next pricing tier.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KM
Khothatso Motlemekoane

E-Learning, 1-10 employees

Less than 6 months

5.0

“A customizable powerhouse for planning work”

Pros

From planning and documentation to reminders, tracking and saving my work, this software gives me a very flexible and convenient way to manage everything from my laptop. It keeps me organized with features I can customize and arrange to fit exactly how I work. It's also an excellent app for team collaboration and really helps keep everyone productive.

Cons

The huge number of features can feel overwhelming and even a little intimidating when you first start using it. Setting everything up and learning how to navigate the platform takes time which can feel unnecessary so previews and tutorial crash courses would really help especially for users who aren't very tech-savvy. The mobile app can also be a little troublesome when it comes to connecting so that's an area that could definitely be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

JZ
Jon Zilber

Computer Software, 1-10 employees

Free Trial

4.0

“Strong features with very reliable support”

Pros

The feature set looks like exactly what I need and there's plenty of support available along the way.

Cons

Getting started feels straightforward only when your workflow closely matches the available templates. If it doesn't, the setup becomes pretty confusing.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

SR
Sanjay Reyes

Entertainment, 1-10 employees

Less than a year

4.0

“Tools for managing tasks works well”

Pros

It is easy to use. The front end is user friendly so it's simple to understand how to use the features and get things done.

Cons

The free version is fairly limited and you have to upgrade if you want to build better lists or keep track of all your tasks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

HM
Hlalanathi Mngeni

Accounting, 11-50 employees

Less than a year

5.0

“Strong tracking with many helpful templates”

Pros

Real time reporting is excellent, the templates are really useful and the time tracking and customization options make the platform very capable.

Cons

Getting oriented isn't very user friendly especially if you're figuring things out on your own as a self-starter.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GK
Geoffrey Kimutai

Marketing and Advertising, 11-50 employees

More than a year

5.0

“A very user friendly view for projects”

Pros

One thing that really works well is how user friendly it is. I can look at the bigger picture of a project and then drill down into the smaller details without losing track of anything. Overall it's a very good tool for project management.

Cons

That said there were still a few parts I wasn't happy with. The interface felt somewhat confusing at times and wasn't always the easiest to navigate. I also didn't like that there wasn't an option to export or back up my data. On top of that customer support felt underwhelming.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10