Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DC

Daniel Cuerdas

Marketing and Advertising, 51-100 employees

Less than a year

5.0
August 2022

Organized task tracking proves very effective

Pros

Task lists make it really convenient to gather and handle work items in one centralized, accessible place. You can manage each task's stage, assign the right people, set up task dependencies, add notes by email and keep track of how the whole plan is progressing.

Cons

Different projects tend to come with different expectations and commitments so the outcomes can vary from one to another. Clear communication is a big part of making any project successful especially when team members rely on everyone else's follow-through in order to complete their own work.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AA

Amber Altomare

Executive Office, 1-10 employees

Less than a year

5.0
August 2022

Handy widget works great on mobile

Pros

Having the widget on my phone is a big plus because it keeps my tasks right in front of me where I can see them immediately.

Cons

The part I don't enjoy is that the initial setup feels a bit complex.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AJ

Audrey Jefferson

Construction, 101-500 employees

More than a year

5.0
August 2022

Strong collaboration with reliable support

Pros

ClickUp stands out as a unique and powerful platform for project management and time tracking. It does a really good job of helping my team and me collaborate on tasks and keep work organized. Getting everything set up was quick and easy and implementation did not take much time at all. Another big plus is that the support team is always available whenever help is needed.

Cons

I use this application every day and honestly have not run into any issues so I do not have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PVZ

Paul Van Zandt

Information Technology and Services, 1-10 employees

Less than a year

5.0
August 2022

Task management simply works every time

Pros

Handling tasks is really easy with this, whether it's for my personal to dos or work related projects.

Cons

The setup with subtasks and folders can be a bit confusing at first though I can see how that becomes useful when working with a team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

OK

olena korobko

Computer Software, 500+ employees

More than a year

5.0
August 2022

All tasks live in one dashboard

Pros

Having one dashboard to view all my activities along with my teammates' work is really convenient and keeps everything in one place.

Cons

One thing that bothers me is that once I mark a task as done, it disappears from view.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AP

Alex Porter

Computer Hardware, 51-100 employees

Less than 6 months

4.0
August 2022

Helpful tagging makes teamwork much easier

Pros

Being able to assign tasks and tag the right people is the part I appreciate most.

Cons

I do wish it included a calendar view for tasks.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

Information Technology and Services, 11-50 employees

Less than a year

5.0
July 2022

Packed with excellent team collaboration features

Pros

At our small to mid sized tech company we rely on it for core development work within the analytics team. It's far ahead of Trello in terms of capability and offers a much broader set of features. The way it integrates multiple boards so well is especially valuable when collaborating with other teams.

Cons

There's almost too much you can configure which can feel overwhelming at times. The pricing setup is also a bit confusing and the specific feature you need often ends up being locked behind the next pricing tier.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KM

Khothatso Motlemekoane

E-Learning, 1-10 employees

Less than 6 months

5.0
July 2022

A customizable powerhouse for planning work

Pros

From planning and documentation to reminders, tracking and saving my work, this software gives me a very flexible and convenient way to manage everything from my laptop. It keeps me organized with features I can customize and arrange to fit exactly how I work. It's also an excellent app for team collaboration and really helps keep everyone productive.

Cons

The huge number of features can feel overwhelming and even a little intimidating when you first start using it. Setting everything up and learning how to navigate the platform takes time which can feel unnecessary so previews and tutorial crash courses would really help especially for users who aren't very tech-savvy. The mobile app can also be a little troublesome when it comes to connecting so that's an area that could definitely be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

JZ

Jon Zilber

Computer Software, 1-10 employees

Free Trial

4.0
July 2022

Strong features with very reliable support

Pros

The feature set looks like exactly what I need and there's plenty of support available along the way.

Cons

Getting started feels straightforward only when your workflow closely matches the available templates. If it doesn't, the setup becomes pretty confusing.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

SR

Sanjay Reyes

Entertainment, 1-10 employees

Less than a year

4.0
July 2022

Tools for managing tasks works well

Pros

It is easy to use. The front end is user friendly so it's simple to understand how to use the features and get things done.

Cons

The free version is fairly limited and you have to upgrade if you want to build better lists or keep track of all your tasks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

HM

Hlalanathi Mngeni

Accounting, 11-50 employees

Less than a year

5.0
July 2022

Strong tracking with many helpful templates

Pros

Real time reporting is excellent, the templates are really useful and the time tracking and customization options make the platform very capable.

Cons

Getting oriented isn't very user friendly especially if you're figuring things out on your own as a self-starter.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GK

Geoffrey Kimutai

Marketing and Advertising, 11-50 employees

More than a year

5.0
July 2022

A very user friendly view for projects

Pros

One thing that really works well is how user friendly it is. I can look at the bigger picture of a project and then drill down into the smaller details without losing track of anything. Overall it's a very good tool for project management.

Cons

That said there were still a few parts I wasn't happy with. The interface felt somewhat confusing at times and wasn't always the easiest to navigate. I also didn't like that there wasn't an option to export or back up my data. On top of that customer support felt underwhelming.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

4.0
July 2022

all in one setup that actually saves money

Pros

Running a small business, I really liked being able to use ClickUp in place of several other platforms. It helps keep subscription costs lower and keeps everything in one central place instead of having information scattered everywhere. When data lives across too many tools, it can become overwhelming and hurt productivity so this has really helped us fix that problem.

Cons

At times the system can feel a little slow although it seems like they've been putting a lot of effort into improving the servers recently to help with that. My bigger challenge isn't really the software itself but the huge number of options available. You need to put some thought into your setup before jumping in, otherwise it's easy to feel overwhelmed or lost. There are plenty of YouTube videos for inspiration but you still need to figure out what fits your business best. Once that planning is done, the setup and day to day use become much more manageable. Since no two businesses have the exact same needs, it's worth taking the time to decide what works best for yours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Computer Software, 11-50 employees

Less than a year

5.0
July 2022

A powerful hub for team planning

Pros

ClickUp was one of the first tools we integrated into our company workflow and that made it a pretty important choice for how we produce software content. Being able to assign tasks, build out different levels, track time and stay organized with planning and execution is essential for us. It has helped us manage our development team more efficiently while also giving us better financial visibility into projects. With all of the ongoing customizations and regular updates, it has become a core part of how we operate as a company.

Cons

We still have not come close to using all of the features because there are so many. That said some of the reporting templates and functions feel a bit complex and a few things we'd want still aren't available yet. On the positive side, updates are released regularly so it seems likely those areas will keep improving over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

YSW

Yasas Sri Wickramasinghe

Education Management, 11-50 employees

Less than a year

4.0
July 2022

Smart workspace packed with many features

Pros

Right from the start I find it user friendly, packed with features and genuinely user friendly. It's impressive to see how much the team behind it has evolved and improved the product. It doesn't really feel like other tools out there as it comes across as smart, well thought out and very capable.

Cons

I have not run into any major issues with it although there are moments when it can feel a bit overloaded because of how many features and options are available. That said it's not a serious blocker for me.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

JJ

Janifer Jasmine

Hospital & Health Care, 101-500 employees

Less than a year

5.0
July 2022

Comfortable environment for achieving project success

Pros

Using it has been excellent overall as it is easy to work with and really helps make projects successful without much hassle.

Cons

To be honest I have not run into any issues with it so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

Shannon Stone

Alternative Medicine, 1-10 employees

Less than a year

5.0
July 2022

all in one solution that saves valuable time

Pros

Having everything in one place really does cut down on wasted time. My team and I can handle all the work we need inside ClickUp without bouncing between different tools and that has saved us both time and money.

Cons

Well it's not the most user friendly platform the moment you start using it but they balance that out with lots of videos and helpful articles that make the setup process much easier to get through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JN

Jones Ngari

Logistics and Supply Chain, 500+ employees

More than a year

5.0
July 2022

multipurpose tool

Pros

ClickUp has been a multipurpose tool for us because it lets us track time and keep a close eye on project progress in one place. The implementation process is very simple which saves a lot of time. Also it helps our team collaborate on projects without any trouble, no matter where employees are working from.

Cons

It's a complete and advanced program for managing day to day activities. I have been using it for years and have not run into any problems at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 51-100 employees

Less than 6 months

5.0
July 2022

A genuinely fun task management experience

Pros

The interface and mobile apps are excellent to use and genuinely enjoyable. Managing tasks feels more like a game than actual work which makes the whole experience really engaging.

Cons

Unfortunately, we still have to depend on third-party tools quite often to handle our workflow and the integrations aren't that strong.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS

Angela Saintyl

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
July 2022

Packed with excellent project management value

Pros

Out of all the project management tools I have used, this is probably my favorite. Even the free version gives you a ton of value which makes it stand out right away. The platform is very user friendly and getting around it is simple and hassle free.

Cons

there's not much I can complain about here. It covers pretty much everything I need from a project management tool and does the job really well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9