Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“Packed with features and very user friendly”
Pros
It offers a lot of features, has a visually appealing interface and is fairly easy to use compared with similar tools.
Cons
It can take a while to uncover all the features and settings but that's pretty typical for apps like this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Automotive, 11-50 employees
Less than a year
“A fantastic platform for managing projects”
Pros
ClickUp has been the best project management software for our team and we have not run into any issues at all.
Cons
At this point there really isn't anything we dislike about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“all in one solution that boosts productivity”
Pros
After spending quite a bit of time with it I can say it has made a real difference in my workflow and overall productivity. Having everything I need in a single app is really convenient and sharing files and documents with both my team and clients is simple and efficient.
Cons
This is a software I genuinely enjoy using but the large number of features can feel overwhelming at first. When I started, getting around the platform was challenging and it took some time to understand where everything was. It's definitely a very capable tool though it would be even better with more tutorials to guide new users and provide help with finding and using specific templates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Financial Services, 1-10 employees
Less than a year
“Packed with features and simple to roll out”
Pros
It is easy to use and it comes with plenty of useful features, like delegating tasks or tagging coworkers to bring them into the conversation.
Cons
One thing I'd still like to see is a weekly update that highlights any missed due dates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than 6 months
“Strong tools for tracking every task”
Pros
One of the strongest parts of this software is how well it handles task status editing and the task progress tracking is also really impressive.
Cons
The part I like least is that it sometimes takes too long to load the details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 1-10 employees
Less than a year
“Powerful flexibility that fits any workflow”
Pros
It's incredibly flexible which lets me picture exactly how I want things to work and then build a way to make that happen inside the platform.
Cons
There are so many options that it can feel confusing at times and I know I am probably not taking full advantage of everything this software can do.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
E-Learning, 51-100 employees
Less than 6 months
“very limited team options”
Pros
I find the navigation simple and the dashboard was user friendly and gave my team useful insights.
Cons
One downside was that adding teams felt somewhat limited in practice. On top of that there are so many pricing plans that once we tried to stay within budget, we ended up missing support for some of the features we wanted most.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Marketing and Advertising, 1-10 employees
Less than 6 months
“ClickUp leaves Asana far behind”
Pros
Compared with Asana which I see as its biggest competitor, this software completely outclasses it. The UI and UX are genuinely excellent and the pricing setup makes the platform accessible for businesses of any size, whether small or large. it feels like Asana's worst nightmare.
Cons
I really do not have much negative to say about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Retail, 101-500 employees
More than a year
“Strong productivity with great customization”
Pros
One thing that really helps is how many ways it gives us to track and understand each employee's progress at work. It's also the only work management software I have used that lets you access all of its features for free which is a huge advantage. On top of that it's honestly one of the best apps I have worked with for time tracking, task handling and project management. The interface is very user friendly so managing everything doesn't take much effort and the customization options let you set it up exactly the way your team needs.
Cons
There really aren't any notable downsides from my perspective. It stands out as one of the most capable productivity tools available, the performance is excellent and having responsive technical support available makes it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“A clear winner for all in one productivity”
Pros
Having everything in one place has made a big difference for our whole organization since we can work from a single application instead of switching between multiple tools. The features I use the most are time tracking, docs, the calendar and lists. I have tested quite a few productivity platforms and this one has been especially helpful and comfortable to work with.
Cons
If I had to point out one area for improvement, it would be reliability. Other than that, I don't really have anything else that needs to be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 101-500 employees
More than a year
“Strong project visibility with helpful automation”
Pros
One thing that really works well is having a clear view of every project in progress in one place. It helps me prioritize better and keeps all the important tasks and items front and center. It also comes with a wide range of strong options and advanced automation features which makes setting up workflows very capable and flexible.
Cons
The only downside is that it takes some time to fully understand all of the features and available options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 500+ employees
Less than a year
“Team collaboration with reliable task tracking”
Pros
Handling daily assignments and delegating work to my team is effortless with this software. It gives me a clear view of the current status of tasks and projects which helps a lot with staying organized. While working on projects, collaborating with colleagues is easy and following project progress becomes much more manageable.
Cons
Getting started can be challenging for new users because the interface is fairly complex.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Design, 1-10 employees
Less than a year
“Strong features with great sharing options”
Pros
There's a lot to appreciate here. The feature set is excellent, the docs work really well for sharing and being able to sort tasks using custom fields is especially useful.
Cons
I upgraded to the paid plan so I could share project boards with clients but once I went through the process, it became clear the interface was confusing even for me. There's definitely a learning curve when it comes to using the board, leaving comments and figuring out where tasks are so it doesn't feel like a fast way to kick off a project.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“all in one workspace designed for any team”
Pros
It's really useful having one app where the entire team's work can be managed in a single place.
Cons
One thing that could be improved is how assignments work across the hierarchy. After the full team is added to a project, if a task is given to a team lead, it should automatically be routed to the right team based on the team structure. It would be even better if the system could use team profiles and past records to make smarter assignment decisions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Food & Beverages, 500+ employees
Less than 6 months
“Project tracking is finally done correctly”
Pros
Managing projects with this software is very easy and it made it simple to stay on top of everything across my projects.
Cons
I honestly do not have much negative to say about the software because my overall experience with it was very positive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Education Management, 11-50 employees
Less than a year
“Versatile solution that is totally free”
Pros
ClickUp has been fantastic for me. It's a very flexible project management tool that works well for my work projects, personal projects and even my everyday to-do list. The interface feels clean organized and simple to navigate so using it doesn't take much effort. On top of that the fact that it's completely free makes it even better.
Cons
There isn't much to complain about but it does load a bit slowly sometimes. I'd also really like more customization choices especially for things like font styles and colors. Another area that could be improved is task and project filtering since the current setup seems a little complex and not as user friendly as it could be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
Less than a year
“Strong planning tools for remote teams”
Pros
Task planning and project planning have been especially useful and the platform has become a big help for remote work.
Cons
The UI and UX seem pretty old school and the mobile app still has a lot of bugs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Education Management, 500+ employees
Less than a year
“Strong task tracking with helpful views”
Pros
Creating tasks, tracking progress and updating work in it is very easy. The different view options like to-do lists, Kanban boards and calendars are really useful and the integrations make it even more convenient to manage everything in one place.
Cons
Compared with Trello and even Asana this one doesn't feel as visually appealing or customizable. Asana's little completion animations also make finishing tasks feel more satisfying so while it is highly functional, it doesn't have quite the same enjoyable feel as some competitors.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
Free Trial
“Flexible approach to managing all work”
Pros
It works really well for managing tasks, planning schedules, assigning work to others and even handling personal organization.
Cons
It already offers a lot of flexibility though there's still room to improve it further.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Government Administration, 500+ employees
Free Trial
“Clean Gantt charts with good structure”
Pros
The Gantt charts are laid out really well as they're clean organized and clearly defined which makes planning and tracking work much easier.
Cons
At times the platform can feel a bit confusing to navigate and having the option to customize a personal dashboard for each project in the free version would definitely add more value.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10