Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BPG
Bojan Peic Gavran

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Packed with features and very user friendly”

Pros

It offers a lot of features, has a visually appealing interface and is fairly easy to use compared with similar tools.

Cons

It can take a while to uncover all the features and settings but that's pretty typical for apps like this.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Automotive, 11-50 employees

Less than a year

5.0

“A fantastic platform for managing projects”

Pros

ClickUp has been the best project management software for our team and we have not run into any issues at all.

Cons

At this point there really isn't anything we dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JR
Justyna Rylo

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“all in one solution that boosts productivity”

Pros

After spending quite a bit of time with it I can say it has made a real difference in my workflow and overall productivity. Having everything I need in a single app is really convenient and sharing files and documents with both my team and clients is simple and efficient.

Cons

This is a software I genuinely enjoy using but the large number of features can feel overwhelming at first. When I started, getting around the platform was challenging and it took some time to understand where everything was. It's definitely a very capable tool though it would be even better with more tutorials to guide new users and provide help with finding and using specific templates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

MY
Madeline Yeo

Financial Services, 1-10 employees

Less than a year

5.0

“Packed with features and simple to roll out”

Pros

It is easy to use and it comes with plenty of useful features, like delegating tasks or tagging coworkers to bring them into the conversation.

Cons

One thing I'd still like to see is a weekly update that highlights any missed due dates.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SHK
syed hassan khalique

Banking, 500+ employees

Less than 6 months

5.0

“Strong tools for tracking every task”

Pros

One of the strongest parts of this software is how well it handles task status editing and the task progress tracking is also really impressive.

Cons

The part I like least is that it sometimes takes too long to load the details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EF
Elizabeth Fletcher

Law Practice, 1-10 employees

Less than a year

5.0

“Powerful flexibility that fits any workflow”

Pros

It's incredibly flexible which lets me picture exactly how I want things to work and then build a way to make that happen inside the platform.

Cons

There are so many options that it can feel confusing at times and I know I am probably not taking full advantage of everything this software can do.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PD
Pravin Dhandre

E-Learning, 51-100 employees

Less than 6 months

3.0

“very limited team options”

Pros

I find the navigation simple and the dashboard was user friendly and gave my team useful insights.

Cons

One downside was that adding teams felt somewhat limited in practice. On top of that there are so many pricing plans that once we tried to stay within budget, we ended up missing support for some of the features we wanted most.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

4

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“ClickUp leaves Asana far behind”

Pros

Compared with Asana which I see as its biggest competitor, this software completely outclasses it. The UI and UX are genuinely excellent and the pricing setup makes the platform accessible for businesses of any size, whether small or large. it feels like Asana's worst nightmare.

Cons

I really do not have much negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KK
Kelly Kanyua

Retail, 101-500 employees

More than a year

5.0

“Strong productivity with great customization”

Pros

One thing that really helps is how many ways it gives us to track and understand each employee's progress at work. It's also the only work management software I have used that lets you access all of its features for free which is a huge advantage. On top of that it's honestly one of the best apps I have worked with for time tracking, task handling and project management. The interface is very user friendly so managing everything doesn't take much effort and the customization options let you set it up exactly the way your team needs.

Cons

There really aren't any notable downsides from my perspective. It stands out as one of the most capable productivity tools available, the performance is excellent and having responsive technical support available makes it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SR
Sharon Rebecca

Hospital & Health Care, 11-50 employees

More than a year

5.0

“A clear winner for all in one productivity”

Pros

Having everything in one place has made a big difference for our whole organization since we can work from a single application instead of switching between multiple tools. The features I use the most are time tracking, docs, the calendar and lists. I have tested quite a few productivity platforms and this one has been especially helpful and comfortable to work with.

Cons

If I had to point out one area for improvement, it would be reliability. Other than that, I don't really have anything else that needs to be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Shadrach Mbaya

Construction, 101-500 employees

More than a year

5.0

“Strong project visibility with helpful automation”

Pros

One thing that really works well is having a clear view of every project in progress in one place. It helps me prioritize better and keeps all the important tasks and items front and center. It also comes with a wide range of strong options and advanced automation features which makes setting up workflows very capable and flexible.

Cons

The only downside is that it takes some time to fully understand all of the features and available options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NAA
Nur Azimah Aqil

Retail, 500+ employees

Less than a year

5.0

“Team collaboration with reliable task tracking”

Pros

Handling daily assignments and delegating work to my team is effortless with this software. It gives me a clear view of the current status of tasks and projects which helps a lot with staying organized. While working on projects, collaborating with colleagues is easy and following project progress becomes much more manageable.

Cons

Getting started can be challenging for new users because the interface is fairly complex.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AS
Ana Shuda

Design, 1-10 employees

Less than a year

5.0

“Strong features with great sharing options”

Pros

There's a lot to appreciate here. The feature set is excellent, the docs work really well for sharing and being able to sort tasks using custom fields is especially useful.

Cons

I upgraded to the paid plan so I could share project boards with clients but once I went through the process, it became clear the interface was confusing even for me. There's definitely a learning curve when it comes to using the board, leaving comments and figuring out where tasks are so it doesn't feel like a fast way to kick off a project.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM
ahsan Majeed

Information Technology and Services, 101-500 employees

Less than a year

5.0

“all in one workspace designed for any team”

Pros

It's really useful having one app where the entire team's work can be managed in a single place.

Cons

One thing that could be improved is how assignments work across the hierarchy. After the full team is added to a project, if a task is given to a team lead, it should automatically be routed to the right team based on the team structure. It would be even better if the system could use team profiles and past records to make smarter assignment decisions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

CG
Christopher Gonzalez

Food & Beverages, 500+ employees

Less than 6 months

4.0

“Project tracking is finally done correctly”

Pros

Managing projects with this software is very easy and it made it simple to stay on top of everything across my projects.

Cons

I honestly do not have much negative to say about the software because my overall experience with it was very positive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Education Management, 11-50 employees

Less than a year

5.0

“Versatile solution that is totally free”

Pros

ClickUp has been fantastic for me. It's a very flexible project management tool that works well for my work projects, personal projects and even my everyday to-do list. The interface feels clean organized and simple to navigate so using it doesn't take much effort. On top of that the fact that it's completely free makes it even better.

Cons

There isn't much to complain about but it does load a bit slowly sometimes. I'd also really like more customization choices especially for things like font styles and colors. Another area that could be improved is task and project filtering since the current setup seems a little complex and not as user friendly as it could be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP
Suman Pandit

E-Learning, 11-50 employees

Less than a year

5.0

“Strong planning tools for remote teams”

Pros

Task planning and project planning have been especially useful and the platform has become a big help for remote work.

Cons

The UI and UX seem pretty old school and the mobile app still has a lot of bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KU
Kaitlyn Ugoretz

Education Management, 500+ employees

Less than a year

5.0

“Strong task tracking with helpful views”

Pros

Creating tasks, tracking progress and updating work in it is very easy. The different view options like to-do lists, Kanban boards and calendars are really useful and the integrations make it even more convenient to manage everything in one place.

Cons

Compared with Trello and even Asana this one doesn't feel as visually appealing or customizable. Asana's little completion animations also make finishing tasks feel more satisfying so while it is highly functional, it doesn't have quite the same enjoyable feel as some competitors.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

RV
Rushit Vaghasiya

Marketing and Advertising, 1-10 employees

Free Trial

5.0

“Flexible approach to managing all work”

Pros

It works really well for managing tasks, planning schedules, assigning work to others and even handling personal organization.

Cons

It already offers a lot of flexibility though there's still room to improve it further.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

ZA
Zunaira Ali

Government Administration, 500+ employees

Free Trial

5.0

“Clean Gantt charts with good structure”

Pros

The Gantt charts are laid out really well as they're clean organized and clearly defined which makes planning and tracking work much easier.

Cons

At times the platform can feel a bit confusing to navigate and having the option to customize a personal dashboard for each project in the free version would definitely add more value.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10