Jennifer Miller
Food Production, 1-10 employees
Less than 6 months
“Highly customizable and packed with features”
Pros
The features and overall look and feel are fantastic and I really appreciate how much you can customize it to fit your workflow.
Cons
Using it is a lot like learning an Adobe product. There are even several third-party courses out there just to understand how to use it properly. To really get the most out of it, you have to put time into learning the system and honestly not everyone has that kind of time. Still, if you do invest the effort, it's worth it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Mubashir Ali Naqvi
Computer Software, 101-500 employees
Less than 6 months
“Impeccable performance and perfectly copacetic”
Pros
This software has been impeccable and everything about it feels completely copacetic.
Cons
there isn't anything I can say I disliked about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph Evans III
Retail, 11-50 employees
Less than 6 months
“Task planning has never been simpler”
Pros
It helps me break tasks into clear items and keep my daily schedule organized without hassle.
Cons
I honestly don't have any complaints about the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Taylor
Passare, 1-10 employees
“About Clickup”
Pros
It is a project management and collaboration tool suitable for businesses of all types.
Cons
The display is not as vibrant as its competitors.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Angela Saintyl
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Fantastic value for managing any project”
Pros
Out of all the project management tools I have used, this is probably my favorite. Even the free version offers a ton of value and the platform seems very user friendly and simple to work with.
Cons
I honestly don't have many complaints about it. It covers pretty much everything I need from a project management tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Andrea Soergel
Marketing and Advertising, 1-10 employees
Less than a year
“Flexible views with many helpful templates”
Pros
Having multiple ways to look at tasks and projects is a big plus. The template feature saves a lot of time and the recurring task options work really well for things I need to handle every day, week or month. There's a ton of customization throughout the platform which I appreciate, including the ability to adjust colors based on what works best for me. Tags have also been very useful for staying organized.
Cons
Getting started came with a pretty steep learning curve. Because there are so many features and settings, navigating the platform can feel overwhelming at times and it definitely takes a while to fully understand how everything works. I also ran into an issue with the task timer not being reliable. About once a week, it would either track multiple tasks at once or fail to record time when it was supposed to.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mario Tellez
Human Resources, 11-50 employees
More than a year
“Fantastic mobile updates for tracking tasks”
Pros
The mobile app works really well and updating tasks or setting up projects is very easy.
Cons
I feel like it would be even better to have WhatsApp chatbot support or an AI bot to provide quicker and better attention for our tickets.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Gasuza Silvester
Computer & Network Security, 1-10 employees
Less than 6 months
“all in one hub for managing projects”
Pros
Bringing all kinds of documents into projects across the entire system is very convenient and that makes it an excellent choice for project management.
Cons
It took me a while to discover this useful software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Spoorthy Akkinepally
Computer Software, 500+ employees
Less than 6 months
“Flexible views with great team-friendly value”
Pros
Managing projects and tasks feels very practical, whether it's with a team or just for my own personal to-dos. It gets even better because of the variety of task views available, like boards, Kanban, tables and other layouts that make organizing work much more convenient. The biggest advantage for me is that the free plan still allows unlimited members which adds a lot of value.
Cons
Though the tool covers everything I need it to do overall but the storage limit is definitely lacking. Having only 100MB for all projects feels too restrictive and I really wish it offered at least 1GB per project instead.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Afton Beebe
Graphic Design, 1-10 employees
Less than a year
“Handy task priorities make work easier”
Pros
It is a simple tool and having all my tasks laid out in one place is really helpful. Also it is convenient to raise or lower priorities quickly whenever things shift around.
Cons
One thing I am not a fan of is the limited number of customizable views.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
mbimbe dalle francois
Animation, 1-10 employees
Less than a year
“Performance is absolutely top-notch”
Pros
From the way it presents information to how well it supports my workflow, everything seems excellent. Its work performance is honestly a ten out of ten and it also seems very promising for the future. ClickUp is clearly at a very high level from what I can see.
Cons
In short there's really nothing negative to mention. Everything has been running perfectly and I have not had any issues to report. It has been positive from start to finish and I would absolutely recommend it to everyone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Isdiana Ramli
Real Estate, 500+ employees
Less than a year
“Strong automation with great flexibility”
Pros
After more than a year of using it, I have come across quite a few features that are genuinely useful when handling daily tasks. The biggest benefit for me has been the automation since it saves a lot of time and takes a huge burden off my workflow. I also appreciate how simple it is for users to report issues which gives the development team the details they need to keep improving the software.
Cons
One thing that can be overwhelming is the sheer number of options available in many situations. Its strongest feature is how customizable it is but getting the best performance out of the app takes some trial and error with the settings and that can be time-consuming. On top of that the interface could use some refinement. Certain blank spaces and panels are not always user friendly especially with the small font size and the tinted color scheme.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bojan Peic Gavran
Marketing and Advertising, 1-10 employees
Less than a year
“Packed with features and very user friendly”
Pros
It offers a lot of features, has a visually appealing interface and is fairly easy to use compared with similar tools.
Cons
It can take a while to uncover all the features and settings but that's pretty typical for apps like this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Automotive, 11-50 employees
Less than a year
“A fantastic platform for managing projects”
Pros
ClickUp has been the best project management software for our team and we have not run into any issues at all.
Cons
At this point there really isn't anything we dislike about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Justyna Rylo
Marketing and Advertising, 1-10 employees
Less than 6 months
“all in one solution that boosts productivity”
Pros
After spending quite a bit of time with it I can say it has made a real difference in my workflow and overall productivity. Having everything I need in a single app is really convenient and sharing files and documents with both my team and clients is simple and efficient.
Cons
This is a software I genuinely enjoy using but the large number of features can feel overwhelming at first. When I started, getting around the platform was challenging and it took some time to understand where everything was. It's definitely a very capable tool though it would be even better with more tutorials to guide new users and provide help with finding and using specific templates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Madeline Yeo
Financial Services, 1-10 employees
Less than a year
“Packed with features and simple to roll out”
Pros
It is easy to use and it comes with plenty of useful features, like delegating tasks or tagging coworkers to bring them into the conversation.
Cons
One thing I'd still like to see is a weekly update that highlights any missed due dates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
syed hassan khalique
Banking, 500+ employees
Less than 6 months
“Strong tools for tracking every task”
Pros
One of the strongest parts of this software is how well it handles task status editing and the task progress tracking is also really impressive.
Cons
The part I like least is that it sometimes takes too long to load the details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elizabeth Fletcher
Law Practice, 1-10 employees
Less than a year
“Powerful flexibility that fits any workflow”
Pros
It's incredibly flexible which lets me picture exactly how I want things to work and then build a way to make that happen inside the platform.
Cons
There are so many options that it can feel confusing at times and I know I am probably not taking full advantage of everything this software can do.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Pravin Dhandre
E-Learning, 51-100 employees
Less than 6 months
“very limited team options”
Pros
I find the navigation simple and the dashboard was user friendly and gave my team useful insights.
Cons
One downside was that adding teams felt somewhat limited in practice. On top of that there are so many pricing plans that once we tried to stay within budget, we ended up missing support for some of the features we wanted most.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
Anonymous
Marketing and Advertising, 1-10 employees
Less than 6 months
“ClickUp leaves Asana far behind”
Pros
Compared with Asana which I see as its biggest competitor, this software completely outclasses it. The UI and UX are genuinely excellent and the pricing setup makes the platform accessible for businesses of any size, whether small or large. it feels like Asana's worst nightmare.
Cons
I really do not have much negative to say about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10