Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ZP
ziyaad petersen

Computer Software, 500+ employees

Less than a year

5.0

“Packed with features and beginner-friendly”

Pros

Getting started with this free project management tool was very easy and it didn't take long to feel comfortable using it. There are lots of YouTube videos available that walk you through the platform which makes learning it even easier. It also feels very complete and I can barely think of any features that are missing.

Cons

It actually took me a while to come up with any downsides but there were a few. At certain points, the software can get a bit complicated although that seemed to be more about not knowing the system well enough yet. The part I had the hardest time with was the mind map especially trying to get all the tasks lined up correctly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JN
Judy Nyakweba

Financial Services, 51-100 employees

Less than a year

5.0

“all in one solution for controlling projects”

Pros

ClickUp has been a really strong fit for us thanks to its simple setup, plugin support and a design that keeps everything front and center. It handles project management, team coordination, task scheduling, due dates and progress tracking all in one place. We also use it for employee scheduling, online time tracking and bug tracking which makes it even more useful across the organization.

Cons

Neither my team nor I have run into any issues while using it so at this point I don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Computer Software, 11-50 employees

Less than a year

5.0

“Finally a CRM that actually sticks”

Pros

After using plenty of the big-name CRMs, this is the first one that has actually lasted more than six months as an active part of our workflow. The setup was very simple and the API is really good too.

Cons

It's definitely pretty expensive but it also helps you make a lot more money.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

OB
Olivia Bivens

Cosmetics, 51-100 employees

Less than a year

5.0

“Keeps me focused on progress”

Pros

Progress tracking has been the standout feature for me. It seem smuch more efficient and helps me see that I am heading in the right direction.

Cons

The work management side did not feel that useful to me on the free plan though I can see how other people would still really enjoy it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AH
Afro Harusi

Events Services, 1-10 employees

Less than a year

5.0

“all in one project management win”

Pros

It's a hassle free, full featured project management platform that brings everything together in one place.

Cons

A few features can feel a bit intimidating and take some effort to figure out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SK
Samson Kenneth

Retail, 101-500 employees

More than a year

5.0

“Great for team flexibility”

Pros

Compared with other project management tools I have used this one really stands out because of its flexibility and strong performance. It can be customized a lot to match specific needs which makes it work well for different kinds of projects. Collaboration with coworkers is also really convenient and creating tasks plus assigning them to team members is quick and easy.

Cons

The only real downside is the initial learning curve. The interface is fairly complicated so getting started can feel confusing especially for someone who is completely new to it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

DM
David Meyer

Think Tanks, 11-50 employees

Less than a year

4.0

“Task management works well”

Pros

ClickUp comes with plenty of useful features that make it easier to manage tasks, workflows and team capacity.

Cons

Getting the setup right is essential. It also really depends on every account manager or anyone in a similar role, using the platform the same way when creating projects and tasks, otherwise it quickly becomes confusing for the whole team. On top of that storing and organizing files in it is a nightmare.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

RACV
Ruben Aaron Calahorra Villa

Construction, 51-100 employees

Free Trial

4.0

“Strong all in one project tool”

Pros

It brings all the tools I use every day together in one powerful project management platform.

Cons

Well getting comfortable with each feature took longer than I expected because the learning curve is steeper than I thought.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

SNB
syed nasir Bashir

Computer Software, 1-10 employees

Less than a year

5.0

“Tracking and reporting are strong”

Pros

One thing that really works well with ClickUp is how simple it is to use while still being very effective for task management. It also provides strong reporting features and the progress reports on products are especially helpful for keeping track of how things are moving.

Cons

A downside is that it doesn't always integrate well with some of the other tools I rely on. Customer support can also be slow at times and the pricing may feel a bit high for smaller companies that would otherwise just use a spreadsheet to track tasks and projects.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“Delivers great results for us”

Pros

Over the past few months of using it, we've had a lot of success with the platform and it's been working really well for us.

Cons

Getting started can be a bit complicated especially for beginners who are still trying to understand how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CP
Chiranjiv Paritosh

Entertainment, 1-10 employees

Free Trial

5.0

“perfect for early-stage startups”

Pros

Project management has been excellent for our startup. It has helped us organize and handle all of our tasks much more efficiently.

Cons

I just wish there were more font options and additional content editing features available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J
James

CP Buisness, 11-50 employees

5.0

“User friendly”

Pros

It is customizable.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

SR
Silvia Rodriguez

Construction, 101-500 employees

More than a year

5.0

“Planning and teamwork work great”

Pros

Planning organizing, tracking and managing my day to day work with this software has been really easy. Team collaboration also works well thanks to the built-in chat and assigning tasks to my team is very convenient. On top of that the customer support is responsive and consistently helpful whenever needed.

Cons

Up to this point I honestly have not run into any downsides. It has been helping me meet my goals without any real issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

EVDB
Esley van der Berg

Writing and Editing, 1-10 employees

Less than a year

5.0

“Versatile tool for task tracking”

Pros

The platform is easy to use and supports several types and levels of task tracking and project management.

Cons

It does take some time to get familiar with all the different features and filter options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

EN
Erin Nurdini

Consumer Electronics, 1-10 employees

Free Trial

5.0

“Detailed planning done the right way”

Pros

ClickUp is the ideal task management app to use especially since it lets you be very detailed when planning and organizing work schedules.

Cons

The only downside is that the trial doesn't last very long and after that you need to start paying.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MS
Marty Summa

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“easy to start”

Pros

The clean, simple design and overall UX make the platform very approachable. It's easy to use and even colleagues who aren't very tech savvy can get comfortable with it quickly during onboarding.

Cons

One issue I have run into with the desktop app is task auto-refreshing. I have missed a few tasks because I couldn't figure out how to get that working properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MERV
Maria Eugenia Rocca Vallejo

Leisure, Travel & Tourism, 1-10 employees

Free Trial

5.0

“Free trial helps freelancers out”

Pros

Its free trial is really useful especially for freelancers or small organizations. If you've worked with similar apps before, it makes more sense but I still had to watch a few YouTube tutorials and spend some time learning how everything works.

Cons

It could definitely be more user friendly. Making it simpler would help a lot because it takes time to learn and it can be tricky when you need to collaborate with someone who has never used it before.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

MS
Madisen Stubbs

Hospital & Health Care, 500+ employees

Less than a year

5.0

“pretty easy to use”

Pros

Right away the interface and overall user experience was amazing. It was simple to move around the platform and figure out how to use it without much effort. I am also pretty sure there are still plenty of features I have not even explored yet.

Cons

The only frustrating part was the notifications. You can disable a lot of them but it took some time to work out which settings I actually needed to switch off.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

GG
Gregory Goodman

Wholesale, 1-10 employees

Free Trial

1.0

“Trial was misleading and cluttered”

Pros

Getting started did not take much effort. If you're someone who prefers having a lot of features and activity happening in one place, this could suit you though it comes at a price.

Cons

There's just far too much happening in the platform and uploading things and getting properly set up takes several steps. It also wasn't actually free the way a Facebook ad made it sound as it's only a free trial and after that there are multiple upsell pitches pushed at you.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

1

JW
jacquelyn wilson

Supermarkets, 101-500 employees

Less than a year

5.0

“Keeps every task on track”

Pros

It helps me stay on top of everything each day so I don't miss anything important. Since I can get caught up in one thing and lose track of time, I rely on it to keep me updated on all the work tasks and day to day responsibilities I need to handle.

Cons

I have not run into any issues with it at all. It's been perfect for what I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10