Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RSC
Rivoningo shaun Chauke

Environmental Services, 51-100 employees

Less than 6 months

5.0

“Easy to navigate on phone”

Pros

Using this app is not a hassle and it doesn't need any special or advanced smartphone device to run properly. It's honestly one of the best apps I have on my phone.

Cons

At this point the app can be a bit slow when loading pages.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TN
Tenny Nguyen

Leisure, Travel & Tourism, 1-10 employees

Free Trial

5.0

“Great for team task tracking”

Pros

Managing group projects feels much more organized with this app because I can assign tasks to each member more effectively. Even on the free trial it has been more than enough for university work. Also it makes it easier to track what everyone has completed and stay on schedule with deadlines.

Cons

There is a lot of customization available which can be a bit overwhelming at times since I have to keep learning how to adjust things. It also feels a little heavy when trying to keep all the documents on my phone.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Consumer Electronics, 500+ employees

Less than a year

4.0

“Automations update quickly and well”

Pros

ClickUp offers a very comprehensive set of project management features. The development team moves quickly and rolls out new features almost every two weeks. The automations on the platform are especially useful and powerful.

Cons

The software is quite complicated to use. Because development moves so fast, the product can feel buggy and not always stable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

JDJ
John Daniel Josephs

Education Management, 101-500 employees

Free Trial

4.0

“Works great on mobile devices”

Pros

Using it on my phone is excellent and getting around the app on mobile is really easy too.

Cons

Honestly I have not run into any issues with this program as it just works well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

EB
Emmanuel Baraka

Construction, 101-500 employees

More than a year

5.0

“Task tracking done the right way”

Pros

Creating daily tasks and assigning them to my team works really well with this platform. It's also easy to check the status of tasks and projects at any time. Team collaboration during project work feels simple and effective and it makes tracking overall progress much more manageable.

Cons

I honestly have not run into any drawbacks or errors while using it. It feels fully featured, works reliably and fits my needs really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Automotive, 1-10 employees

Free Trial

3.0

“Looks nice but mixed results”

Pros

The interface looks good and is easy to navigate which makes the software seem simple to use at first.

Cons

At the same time it can feel very complex for users like me, even though some parts seem simple.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

7

JMM
Julia Maria Martinez

Information Services, 51-100 employees

Less than a year

4.0

“Good workspace for team use”

Pros

It brings a lot of functionality together in one place and can be used in many different ways. Whether it's project management, time tracking, archiving, document handling, content planning or creating briefings, the platform is very comprehensive. Teams can collaborate on different tasks, assign responsibilities, log time, set deadlines and keep track of who is working on what and how busy everyone is. It's also highly customizable and you don't need to be especially technical to navigate it. Even with all the features available, it never feels overly complicated. You can switch between different views, set up recurring tasks, create placeholder cards or even save full projects as templates, along with plenty of other options.

Cons

Because there are so many features, getting everything set up can take a lot of time and can feel fairly complex. At times items can get buried and become hard to find again. It really helps to think through in advance how you want to use the tool and how you want to structure it since it can expand very quickly and take on a life of its own.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

SA
Sajjad Ali

Accounting, 1-10 employees

Less than a year

5.0

“Time tracking keeps me timely”

Pros

Keeping track of time is much better with tagging, recurring reminders and notifications. Those features help me stay organized and on top of deadlines.

Cons

No cons as because of the project management tools, I am able to finish my work on time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AS
Amber Stricklin

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Customization works great for agencies”

Pros

Running a digital marketing agency means juggling a lot of moving parts and I have not come across another similar platform that offers this much customization and automation. I'd absolutely recommend it to marketing and production teams.

Cons

There's definitely a bit of a learning curve but that comes with having so many customization options. Overall it's still very user friendly and not too hard to pick up. Setting up workflows and processes for your specific team can take a little time as well but that's really because the platform gives you so many ways to build things. Once you figure out how you want to organize and automate your work, it works really well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

LP
Lankit Patel

Information Technology and Services, 51-100 employees

Less than a year

4.0

“best looking interface I have seen”

Pros

Compared with other tools I have used, this one has the best UI by far. Even with how much the platform includes, everything is laid out in a really nice and organized way.

Cons

At the same time the UX can be pretty difficult for the average person to understand at first.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

E-Learning, 11-50 employees

More than a year

4.0

“Packed with useful task features”

Pros

Packed with features especially the hierarchical task structure and recurring tasks which make planning and organizing work much more manageable.

Cons

Task ordering doesn't always save correctly, there are some overall stability problems and the interface can feel overly complex at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

NTS
Natalia Tovar Silva

Logistics and Supply Chain, 51-100 employees

Less than a year

4.0

“Lots of team friendly features here”

Pros

ClickUp adapts really well to different workflows so it can be customized around what you need and what your team needs too. Also it is nice that a lot of features are available even in the free version.

Cons

One thing that wasn't very accurate was how project progress was calculated. Subtask progress showed up correctly but when a project had a lot of subtasks and some contained more work than others, the overall project progress did not reflect that properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

CD
Cassandra Davis

Publishing, 1-10 employees

More than a year

5.0

“useful integrations”

Pros

Setting up a project is quick and I can organize everything in whatever format works best for me, whether that's list view, boards or a calendar. It's also really useful for collaboration since tasks can have assignees, comments and attachments all in one place. Having start and end dates on tasks helps keep deadlines visible and makes it easier to stay on track with what needs doing. On top of that the integrations are a big plus, with options like Slack, Dropbox and Zapier adding a lot of value.

Cons

At the same time it doesn't really feel all that different from a lot of other tools in this space. The integrations are strong and the pricing is reasonable but some other platforms offer more features at no cost. That said it really depends on your use case because the automations can still be very useful in the right setup.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

MT
Melissa Tarius

Apparel & Fashion, 1-10 employees

Free Trial

5.0

“Collaboration works without much hassle”

Pros

Working with other people on a project is really easy in ClickUp and it makes team collaboration much simpler.

Cons

There really isn't anything I dislike about it. Everything has been good for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EF
Eric Frazier

Retail, 1-10 employees

Less than a year

4.0

“Integrations really help team work”

Pros

It reminds me of IFTTT but taken much further. The platform is advanced and smart, while still being simple enough for beginners to pick up without much trouble. Its integrations make collaboration with a team feel much more hassle free and it almost seems like there's less work to do since you usually don't have to jump into other tools and interrupt your workflow.

Cons

The one area that feels a bit underdeveloped is the notification system. It doesn't always deliver alerts in real time the way I expected, although I assume that's something they'll improve in a future update.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

A
Anonymous

E-Learning, 1-10 employees

Free Trial

5.0

“Gives a nice productivity lift”

Pros

Bringing different tools together in one place has been really convenient. It's an excellent platform for boosting productivity and organizing tasks is very hassle free. The free plan is also a huge plus for startups especially since it's available for a lifetime.

Cons

At this point I really have not come across any major downsides. If I had to point out one thing, it would be that the automation system could be a bit simpler to understand.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BB
Britney Bowman

Political Organization, 51-100 employees

Less than 6 months

4.0

“Packed with features and flexible”

Pros

There are tons of features and customization options in this software which is something I really like.

Cons

Because it offers so many features, it can feel a little overwhelming when you're new to it. It would help if the free version had fewer options to start with or if there were a more detailed walkthrough since it currently feels like you're just dropped into it and expected to figure things out. There's definitely a learning curve. I'd also like the ability to delete my account or workplace directly in the app instead of having to email support to get that done.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

KC
Kierra Castleberry

Hospitality, 1-10 employees

Less than a year

5.0

“Dependencies keep projects moving forward”

Pros

One feature we rely on most is task dependencies. Instead of manually dragging cards around, we can just mark a task as completed and the next person in line gets notified to jump in. That's honestly the biggest reason we use it since our projects are large and we don't always have time to manage every small detail by hand.

Cons

The part that hasn't worked well for us is the Gantt chart feature. It's not very user friendly so we ended up using another project management tool for that. At this point we mostly use it for organizing projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LB
Loretta Borrero

Accounting, 1-10 employees

More than a year

5.0

“Great value and plenty features”

Pros

The software is easy to use, it comes with a ton of features and the price seems really fair for everything it's capable of doing.

Cons

At times it loads slowly and it's possible to accidentally close a task twice which can move the due date a month ahead without noticing. It also needs frequent refreshing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Stella Bouldin

Leisure, Travel & Tourism, 1-10 employees

Less than 6 months

3.0

“Good tools for project planning”

Pros

It works really well for project management and planning out workflows.

Cons

One major letdown is the complete lack of customer support. We had a problem tracking a project and even after reaching out several times for help, we never got any response at all.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

5

Functionality

7