Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BM
Bethany Minor

Education Management, 500+ employees

More than a year

4.0

“Keeps getting better with updates”

Pros

ClickUp has been really simple to get started with and tailor to the way my team works. The pricing is very fair for everything that's included and the interface looks clean and visually appealing. Onboarding was easy too, customer support has been excellent and I like that new features are being added all the time. The feature request system is also a big plus and the platform keeps getting better every day.

Cons

A few features still feel like they're being fully built out but the development team seems focused and moves quickly. When users suggest improvements or request new functionality, updates tend to roll out on a regular basis.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

JJG
Jose J Garrido

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Great hub for team planning”

Pros

This has been a really powerful platform for my team and me. We use it to track tasks, brainstorm ideas, build documentation, manage content calendars, handle planning and share tasks and documents with clients. It also comes with plenty of other features that we're still discovering as we go which says a lot about how much it offers.

Cons

Getting a handle on how to organize the workspaces can feel a bit overwhelming for some users. In my case, I had to sign up for the University site to understand a few features. The issue was that the tutorials already showed different workspaces filled with sample information but they did not really explain how to build that setup from scratch. Luckily, I came across a few YouTube videos that broke it down clearly using simple, everyday analogies.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

4.0

“Visual planning works really well”

Pros

One of the most useful parts is the feature set especially the ability to turn a project's task list into a mind map. It gives a clear visual view of the work and makes planning much more user friendly.

Cons

The platform gets updated very often and there are still visual glitches at times. Sometimes a task I create does not appear right away and only shows up after refreshing the page.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

KY
Ketty Yan

Construction, 1-10 employees

Less than a year

4.0

“very clean look”

Pros

The interface is user friendly and simple to use which makes getting around the software pretty natural.

Cons

At this point I have not run into anything that feels negative or problematic.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AJ
Aleksandar Janceski

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Teamwork and control done well”

Pros

Keeping track of both my work and my team's work was excellent with this software. I could clearly see who was responsible for what and everything stayed organized and neat. It helped us keep things moving on schedule and I also appreciated being able to create tasks for the team with objectives, descriptions and all the details needed to complete the work properly.

Cons

Honestly, there wasn't much to complain about. If I could change one thing, it would be the page design. It already offers a clear and simple view of projects but I still think the layout could be made even more organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AP
Ayush Parikh

Computer Software, 1-10 employees

Less than 6 months

5.0

“Best tool for managing projects”

Pros

Honestly, I enjoyed everything about it and above all it's the best project management tool I have ever used.

Cons

I have not run into any downsides with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Consumer Goods, 11-50 employees

Less than a year

4.0

“Team collaboration actually delivers results”

Pros

Working with different teams is really convenient in ClickUp and setting up tasks is easy. Once everything is in place, it's simple to keep an eye on progress over time and stay on top of what's moving forward.

Cons

Things can get a little confusing when subtasks come into play and that part of the UX/UI could definitely use some improvement.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

BL
Ben Lincourt

Research, 1-10 employees

Less than a year

4.0

“Loaded with helpful productivity tools”

Pros

Among all the productivity apps I have tried, this one is by far the most feature packed. It includes pretty much everything you could want in a project management tool like boards, lists, calendars, estimation tools and time tracking. It works across multiple platforms and the iOS and Android apps are excellent too. You can connect it with your Gmail account and calendar and it also lets you import tasks from other tools such as Asana, Todoist and Jira. The integration options are strong overall and the platform keeps improving all the time.

Cons

At this point I really don't have any complaints about the product. I'd definitely recommend using it in different situations, whether for personal projects or within other organizations and that's exactly what I try to do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

EMM
el mahdi mountassir

Information Services, 1-10 employees

Less than a year

5.0

“Good suite for project control”

Pros

It delivers excellent, all-around project control and brings together a wide range of services, with virtually no limit to what you can do with it.

Cons

It's honestly hard to point out many negatives in such a strong program but a couple stand out such as there are so many features and services that we still have not discovered all of them so short tutorial videos introducing each one would really help. Also, data uploads could be faster.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

RC
Rachel Cheyfitz

Computer Software, 1-10 employees

Less than a year

5.0

“all in one hub for tasks”

Pros

Everything about it is good as it's easy, quick to set up, simple to manage and overall just very user friendly. It works like a one-stop shop, kind of like Notion but better when it comes to task management because the integrations make a real difference.

Cons

I honestly have no complaints at all as I absolutely love it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

3.0

“Simple look but feels unclear”

Pros

The interface is simple enough that just about anyone can use it without much trouble.

Cons

Well it seems like the software is repeating a lot of Jira's mistakes, without any real big-picture product vision behind it.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Writing and Editing, 101-500 employees

Less than a year

5.0

“Team workflow is clear and open”

Pros

ClickUp is very structured and makes teamwork much more manageable especially when several people need to work on the same task at the same time. Once you understand how it works, it becomes very convenient and pretty hassle free to use. It also gives a lot of transparency so it's simple to track progress and see exactly what everyone on the team is doing.

Cons

There is definitely a learning curve with it. It takes some time to get comfortable because the platform isn't very simple at first and figuring everything out is harder than with some other CRM tools.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AC
Ajay cb

Insurance, 500+ employees

Less than 6 months

5.0

“tool works great”

Pros

The interface is very user friendly and it has made project and task management much simpler. Since it uses a card-based system for assigning tasks, everything is easier to organize and it gives a clearer visual overview of the entire workflow.

Cons

I have not come across any downsides so far. All of the features have worked really well and it's been genuinely helpful for managing both projects and tasks efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

IP
Isabel Pinaud

Design, 1-10 employees

Less than a year

5.0

“Packed with features and worth it”

Pros

There's definitely a bit to learn at first but it pays off completely. The feature set is top class which makes the tool feel really powerful. I am able to set up projects and tasks exactly the way I want them to look and function. Once you start using it, it's hard to imagine going back to anything else.

Cons

It does take some time to get familiar with but it's absolutely worth the effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VQ
Vigdalia Quijada

Computer Software, 51-100 employees

Less than a year

5.0

“Remote teamwork is fully covered”

Pros

Working remotely with a team, I need a tool that lets me keep up with everything and this one does exactly that. I can track my tasks, see how the project is progressing, check who is handling specific activities and stay updated at any time while I work.

Cons

After using it for nearly a year I still have not run into any problems. Everything has worked perfectly for me the whole time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IN
Ivana Nikolicova

Retail, 1-10 employees

Less than a year

5.0

“Clean design with easy workflow”

Pros

The tool works really well and the layout makes it simple to move around and find what I need.

Cons

I have not come across anything that's been frustrating or bothersome.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RRT
Roberto Romero Torres

Retail, 500+ employees

Free Trial

5.0

“Strong all in one workspace tool”

Pros

After just trying it out for a short time I am already really impressed by how much it can do. I have used Asana for more than ten years but this is quickly starting to feel like the better fit for me. There are plenty of integrations available and having a single dashboard where I can manage multiple project portfolios, along with extras like CRM, is a very appealing setup.

Cons

Many of the best features are locked behind the highest-priced plan and even the standard license feels fairly expensive compared with other competing tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AM
Akshay Murali

Information Technology and Services, 11-50 employees

Less than a year

4.0

“Gives a good productivity lift”

Pros

It really helps teams get more done and keeps everyone focused on performance.

Cons

The setup can be a little challenging especially for smaller teams.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

IO
ifeoluwa Ogundipe

Real Estate, 51-100 employees

Less than 6 months

5.0

“Packed with useful task features”

Pros

There's a lot this app can do and it really helps me get a ton done.

Cons

At the moment I honestly cannot think of anything negative to point out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

CA
Charles Agnew

Information Technology and Services, 500+ employees

Less than a year

5.0

“Dependable and helpful for work”

Pros

Simple to get the hang of, very useful for work and honestly it seems almost essential for staying on top of things.

Cons

The color palette could use more variety and the interface looks a bit dull and uninspiring.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10