Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RR
Rayan Rad

Accounting, 1-10 employees

Less than 6 months

5.0

“Great tools for team collaboration”

Pros

ClickUp comes with a really strong set of features for working with teammates, whether they're in the same office or remote. It's convenient for chatting with colleagues, sharing files and assigning and managing tasks across the team.

Cons

I have not come across anything I dislike about this software yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

GT
Geoffrey Ten

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0

“Team collaboration works really well”

Pros

Our team has had a really good experience using this as a collaborative CRM. It works well for working together and integrating it with the SaaS tools we already use was very easy.

Cons

A few features are still missing but they release updates often and keep improving the platform regularly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

OA
Oluwatomilola Ajayi

Staffing and Recruiting, 11-50 employees

Less than 6 months

4.0

“Task tracking actually delivers results”

Pros

Being able to assign tasks and keep an eye on their progress has been really useful.

Cons

Nothing major to point out at this stage as I am still getting familiar with everything it offers.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

DB
David Bernal

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Time tracking and sharing work”

Pros

It is pretty easy to use as I followed a few simple tutorials online and was able to set up my entire organization without much trouble. The time tracking feature works really well and has basically replaced tools like Time Doctor for me. It's also really useful that I can share boards and projects publicly or keep them private for specific team groups depending on what I need.

Cons

One thing that still feels lacking is the way documents appear when uploaded to a card as they're not really visible in a useful way. The layout with the description area on the left and comments on the right doesn't help much either and that whole interface could use a redesign.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

VN
Vito Nikolic

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Easy to use from day one”

Pros

The interface really stood out to me. My client added me about six months ago and I understood how to use it right away without any confusion.

Cons

Nothing comes to mind at this point. I still have not run into any issues yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NM
Nomfundo Mhlongo

E-Learning, 500+ employees

Less than a year

5.0

“Projects are organized very cleanly”

Pros

Creating and organizing projects is really simple and the interface looks very good almost like the quality of iPhone photos.

Cons

Well the glitches can be a bit overwhelming at times and it sometimes groups things together before you're ready for that.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

MS
Martin Soubelet

Accounting, 500+ employees

Less than a year

5.0

“Versatile tool that handles everything”

Pros

ClickUp has been a really amazing management tool for us because it is user friendly and beginner friendly right from the start. It comes with excellent features for handling different kinds of management including projects, tasks, teams and time. It's also very versatile and customizable so it can adapt well to all kinds of work and different task types.

Cons

The area that still needs work is the time tracking feature. It feels almost missing at this point so improving that part would make the overall experience much better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Information Services, 11-50 employees

Less than 6 months

3.0

“Too much, but lacks real depth”

Pros

It covers a lot of ground and brings together many of the tools and services we used to rely on separately into a single platform, at least in theory.

Cons

Once we started using it, it felt more like a jack of all trades and master of none. The platform was difficult to navigate and seemed to take on too much at once, too quickly. In the end, we went back to the separate services we had been using before.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

3

Functionality

5

AQ
Alaa Qeshta

Construction, 101-500 employees

More than a year

5.0

“Boosts team communication and workflow”

Pros

Having everything in one platform has really improved the way our team communicates. It helps everyone organize their time better and cuts down on jumping between multiple apps just to update daily tasks. Since so many tools are available in one place, it's much easier to stay focused on tracking tasks and their details. Another big advantage is how much it supports building workflow diagrams. The ready-made templates make it simple to get started and the collaboration features allow the whole team to be involved by adding activities, expected completion timeframes and any other important inputs.

Cons

It has honestly helped us improve in a lot of areas. Communication between team members became much better which made it possible to track daily tasks more accurately. Our workflow plans also became more precise and everyone on the team stayed more aware of updates as well as any issues. Because of that, it contributed to noticeably positive results for us.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ELZM
eric lionel zang mballa

Civil Engineering, 1-10 employees

Less than a year

5.0

“Coordinates projects really well”

Pros

From a project and time management perspective, this software is nearly complete. It helps keep different projects synchronized so multiple tasks do not pile up at the same time. It saves a lot of time, gives the team visibility into the tasks that are planned and also makes it possible to see what each collaborator is working on and how productive they are.

Cons

One drawback is that it does not include everything that Notion offers. I also do not like how the different projects are restricted in that spot-style format which looks quite unattractive to me. It also feels unreasonable that I have to configure other things just to watch a video. On top of that the software pushes users to stay within a fixed canvas or way of thinking.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

ST
Susan Thomas

Online Media, 1-10 employees

Less than a year

5.0

“Lots of ways to customize”

Pros

The level of customization is fantastic and there are so many ways to use it that it is almost limitless while still being simple to work with.

Cons

To me the frustrating part is that it is a little confusing when collaborating with a team especially when keeping up with Mentions. They don't clear after being read so even if I close them and come back later, they're still there which ends up wasting time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

LW
Laban Waweru

Automotive, 500+ employees

More than a year

5.0

“Simple project tracking done right”

Pros

Planning and managing projects with this software is easy. Keeping an eye on project progress is also simple which makes day to day work much easier.

Cons

I have not run into any downsides yet with this project management solution since it has been meeting all of my needs so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

NYR
Ngenge Yake Remy

Computer Software, 1-10 employees

Less than a year

5.0

“Affordable and great for teams”

Pros

One of the best things about it is the price compared to what it delivers. The platform offers a range of useful products that actually help get results. It works well as a workspace and gives teams a good collaboration experience. The data it provides also gives our team a clear view of each member's performance which helps us see where improvements are needed and how to boost productivity. For small teams it's a really valuable tool and I'd definitely recommend it.

Cons

Every now and then it acts strangely with bugs and starts running slowly. That's really frustrating because it can disrupt important projects. The developers should definitely look into fixing this issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KS
kimberly stewart

Mental Health Care, 500+ employees

Free Trial

5.0

“Very easy to get started”

Pros

Being new to this product, I have had no trouble getting started because it is very simple to use.

Cons

Some of the features feel quite similar to each other which can be a little confusing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

DI
Desislava Ivanov

Apparel & Fashion, 1-10 employees

Less than a year

4.0

“Dependable and easy to use”

Pros

The product is very easy to use and the overall quality has been very good.

Cons

I have not noticed any missing features and nothing has seemed wrong so far.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

10

JB
Jessie Bandawe

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0

“Time tracking keeps me going”

Pros

Right away the thing I enjoy most is how clearly it shows my time management at a glance. It constantly pushes me to work smarter and the collaboration features bring even more value while making teamwork on the app more enjoyable.

Cons

This has become my go-to app for keeping my tasks on schedule and I have not run into any bugs on any of the devices I currently use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Skye Kopp

Broadcast Media, 1-10 employees

More than a year

5.0

“Helpful and simple to use”

Pros

This software works well for me because it's simple to use and helps me earn a decent amount.

Cons

The earnings aren't very high but the software is still useful and easy to work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

HD
Haya Dahrouj

Translation and Localization, 11-50 employees

Less than a year

5.0

“Great for scheduling and tracking tasks”

Pros

Task organization and scheduling have been a big plus for our team. It's helped us stay aware of upcoming work, keep track of tasks that are on hold and make sure everything gets finished on time.

Cons

Getting comfortable with the platform took a while. The way it works and the website layout were a bit difficult for us to adjust to so we ended up creating a trial video to help new employees learn how to use it more easily.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

OE
Omar Ezz

Accounting, 1-10 employees

More than a year

4.0

“Different views with good alerts”

Pros

The platform is easy to use, offers plenty of ways to display and organize data and the notifications work really well.

Cons

The only downside is that using it on macOS can be difficult.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

GN
Gideon Newell

Real Estate, 1-10 employees

Less than a year

3.0

“Zapier is handy but tricky”

Pros

One thing I really like is the Zapier integration since it lets me automatically create new projects whenever new clients sign up.

Cons

There are a lot of features packed in so the interface can feel a bit overwhelming at first. It's also not always clear what the best structure is when starting a new project.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

3