Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Accounting, 1-10 employees
Less than 6 months
“Great tools for team collaboration”
Pros
ClickUp comes with a really strong set of features for working with teammates, whether they're in the same office or remote. It's convenient for chatting with colleagues, sharing files and assigning and managing tasks across the team.
Cons
I have not come across anything I dislike about this software yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Team collaboration works really well”
Pros
Our team has had a really good experience using this as a collaborative CRM. It works well for working together and integrating it with the SaaS tools we already use was very easy.
Cons
A few features are still missing but they release updates often and keep improving the platform regularly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Staffing and Recruiting, 11-50 employees
Less than 6 months
“Task tracking actually delivers results”
Pros
Being able to assign tasks and keep an eye on their progress has been really useful.
Cons
Nothing major to point out at this stage as I am still getting familiar with everything it offers.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
Less than a year
“Time tracking and sharing work”
Pros
It is pretty easy to use as I followed a few simple tutorials online and was able to set up my entire organization without much trouble. The time tracking feature works really well and has basically replaced tools like Time Doctor for me. It's also really useful that I can share boards and projects publicly or keep them private for specific team groups depending on what I need.
Cons
One thing that still feels lacking is the way documents appear when uploaded to a card as they're not really visible in a useful way. The layout with the description area on the left and comments on the right doesn't help much either and that whole interface could use a redesign.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Easy to use from day one”
Pros
The interface really stood out to me. My client added me about six months ago and I understood how to use it right away without any confusion.
Cons
Nothing comes to mind at this point. I still have not run into any issues yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
E-Learning, 500+ employees
Less than a year
“Projects are organized very cleanly”
Pros
Creating and organizing projects is really simple and the interface looks very good almost like the quality of iPhone photos.
Cons
Well the glitches can be a bit overwhelming at times and it sometimes groups things together before you're ready for that.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Accounting, 500+ employees
Less than a year
“Versatile tool that handles everything”
Pros
ClickUp has been a really amazing management tool for us because it is user friendly and beginner friendly right from the start. It comes with excellent features for handling different kinds of management including projects, tasks, teams and time. It's also very versatile and customizable so it can adapt well to all kinds of work and different task types.
Cons
The area that still needs work is the time tracking feature. It feels almost missing at this point so improving that part would make the overall experience much better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Information Services, 11-50 employees
Less than 6 months
“Too much, but lacks real depth”
Pros
It covers a lot of ground and brings together many of the tools and services we used to rely on separately into a single platform, at least in theory.
Cons
Once we started using it, it felt more like a jack of all trades and master of none. The platform was difficult to navigate and seemed to take on too much at once, too quickly. In the end, we went back to the separate services we had been using before.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
3
Functionality
5
Construction, 101-500 employees
More than a year
“Boosts team communication and workflow”
Pros
Having everything in one platform has really improved the way our team communicates. It helps everyone organize their time better and cuts down on jumping between multiple apps just to update daily tasks. Since so many tools are available in one place, it's much easier to stay focused on tracking tasks and their details. Another big advantage is how much it supports building workflow diagrams. The ready-made templates make it simple to get started and the collaboration features allow the whole team to be involved by adding activities, expected completion timeframes and any other important inputs.
Cons
It has honestly helped us improve in a lot of areas. Communication between team members became much better which made it possible to track daily tasks more accurately. Our workflow plans also became more precise and everyone on the team stayed more aware of updates as well as any issues. Because of that, it contributed to noticeably positive results for us.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Civil Engineering, 1-10 employees
Less than a year
“Coordinates projects really well”
Pros
From a project and time management perspective, this software is nearly complete. It helps keep different projects synchronized so multiple tasks do not pile up at the same time. It saves a lot of time, gives the team visibility into the tasks that are planned and also makes it possible to see what each collaborator is working on and how productive they are.
Cons
One drawback is that it does not include everything that Notion offers. I also do not like how the different projects are restricted in that spot-style format which looks quite unattractive to me. It also feels unreasonable that I have to configure other things just to watch a video. On top of that the software pushes users to stay within a fixed canvas or way of thinking.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Online Media, 1-10 employees
Less than a year
“Lots of ways to customize”
Pros
The level of customization is fantastic and there are so many ways to use it that it is almost limitless while still being simple to work with.
Cons
To me the frustrating part is that it is a little confusing when collaborating with a team especially when keeping up with Mentions. They don't clear after being read so even if I close them and come back later, they're still there which ends up wasting time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Automotive, 500+ employees
More than a year
“Simple project tracking done right”
Pros
Planning and managing projects with this software is easy. Keeping an eye on project progress is also simple which makes day to day work much easier.
Cons
I have not run into any downsides yet with this project management solution since it has been meeting all of my needs so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 1-10 employees
Less than a year
“Affordable and great for teams”
Pros
One of the best things about it is the price compared to what it delivers. The platform offers a range of useful products that actually help get results. It works well as a workspace and gives teams a good collaboration experience. The data it provides also gives our team a clear view of each member's performance which helps us see where improvements are needed and how to boost productivity. For small teams it's a really valuable tool and I'd definitely recommend it.
Cons
Every now and then it acts strangely with bugs and starts running slowly. That's really frustrating because it can disrupt important projects. The developers should definitely look into fixing this issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 500+ employees
Free Trial
“Very easy to get started”
Pros
Being new to this product, I have had no trouble getting started because it is very simple to use.
Cons
Some of the features feel quite similar to each other which can be a little confusing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Apparel & Fashion, 1-10 employees
Less than a year
“Dependable and easy to use”
Pros
The product is very easy to use and the overall quality has been very good.
Cons
I have not noticed any missing features and nothing has seemed wrong so far.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Hospital & Health Care, 51-100 employees
Less than 6 months
“Time tracking keeps me going”
Pros
Right away the thing I enjoy most is how clearly it shows my time management at a glance. It constantly pushes me to work smarter and the collaboration features bring even more value while making teamwork on the app more enjoyable.
Cons
This has become my go-to app for keeping my tasks on schedule and I have not run into any bugs on any of the devices I currently use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Broadcast Media, 1-10 employees
More than a year
“Helpful and simple to use”
Pros
This software works well for me because it's simple to use and helps me earn a decent amount.
Cons
The earnings aren't very high but the software is still useful and easy to work with.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Translation and Localization, 11-50 employees
Less than a year
“Great for scheduling and tracking tasks”
Pros
Task organization and scheduling have been a big plus for our team. It's helped us stay aware of upcoming work, keep track of tasks that are on hold and make sure everything gets finished on time.
Cons
Getting comfortable with the platform took a while. The way it works and the website layout were a bit difficult for us to adjust to so we ended up creating a trial video to help new employees learn how to use it more easily.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Accounting, 1-10 employees
More than a year
“Different views with good alerts”
Pros
The platform is easy to use, offers plenty of ways to display and organize data and the notifications work really well.
Cons
The only downside is that using it on macOS can be difficult.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Real Estate, 1-10 employees
Less than a year
“Zapier is handy but tricky”
Pros
One thing I really like is the Zapier integration since it lets me automatically create new projects whenever new clients sign up.
Cons
There are a lot of features packed in so the interface can feel a bit overwhelming at first. It's also not always clear what the best structure is when starting a new project.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
3