Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EMM

el mahdi mountassir

Information Services, 1-10 employees

Less than a year

5.0
July 2022

Good suite for project control

Pros

It delivers excellent, all-around project control and brings together a wide range of services, with virtually no limit to what you can do with it.

Cons

It's honestly hard to point out many negatives in such a strong program but a couple stand out such as there are so many features and services that we still have not discovered all of them so short tutorial videos introducing each one would really help. Also, data uploads could be faster.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

RC

Rachel Cheyfitz

Computer Software, 1-10 employees

Less than a year

5.0
July 2022

all in one hub for tasks

Pros

Everything about it is good as it's easy, quick to set up, simple to manage and overall just very user friendly. It works like a one-stop shop, kind of like Notion but better when it comes to task management because the integrations make a real difference.

Cons

I honestly have no complaints at all as I absolutely love it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 11-50 employees

Less than 6 months

3.0
July 2022

Simple look but feels unclear

Pros

The interface is simple enough that just about anyone can use it without much trouble.

Cons

Well it seems like the software is repeating a lot of Jira's mistakes, without any real big-picture product vision behind it.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Writing and Editing, 101-500 employees

Less than a year

5.0
July 2022

Team workflow is clear and open

Pros

ClickUp is very structured and makes teamwork much more manageable especially when several people need to work on the same task at the same time. Once you understand how it works, it becomes very convenient and pretty hassle free to use. It also gives a lot of transparency so it's simple to track progress and see exactly what everyone on the team is doing.

Cons

There is definitely a learning curve with it. It takes some time to get comfortable because the platform isn't very simple at first and figuring everything out is harder than with some other CRM tools.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AC

Ajay cb

Insurance, 500+ employees

Less than 6 months

5.0
July 2022

tool works great

Pros

The interface is very user friendly and it has made project and task management much simpler. Since it uses a card-based system for assigning tasks, everything is easier to organize and it gives a clearer visual overview of the entire workflow.

Cons

I have not come across any downsides so far. All of the features have worked really well and it's been genuinely helpful for managing both projects and tasks efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

IP

Isabel Pinaud

Design, 1-10 employees

Less than a year

5.0
July 2022

Packed with features and worth it

Pros

There's definitely a bit to learn at first but it pays off completely. The feature set is top class which makes the tool feel really powerful. I am able to set up projects and tasks exactly the way I want them to look and function. Once you start using it, it's hard to imagine going back to anything else.

Cons

It does take some time to get familiar with but it's absolutely worth the effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VQ

Vigdalia Quijada

Computer Software, 51-100 employees

Less than a year

5.0
July 2022

Remote teamwork is fully covered

Pros

Working remotely with a team, I need a tool that lets me keep up with everything and this one does exactly that. I can track my tasks, see how the project is progressing, check who is handling specific activities and stay updated at any time while I work.

Cons

After using it for nearly a year I still have not run into any problems. Everything has worked perfectly for me the whole time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IN

Ivana Nikolicova

Retail, 1-10 employees

Less than a year

5.0
July 2022

Clean design with easy workflow

Pros

The tool works really well and the layout makes it simple to move around and find what I need.

Cons

I have not come across anything that's been frustrating or bothersome.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RRT

Roberto Romero Torres

Retail, 500+ employees

Free Trial

5.0
July 2022

Strong all in one workspace tool

Pros

After just trying it out for a short time I am already really impressed by how much it can do. I have used Asana for more than ten years but this is quickly starting to feel like the better fit for me. There are plenty of integrations available and having a single dashboard where I can manage multiple project portfolios, along with extras like CRM, is a very appealing setup.

Cons

Many of the best features are locked behind the highest-priced plan and even the standard license feels fairly expensive compared with other competing tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AM

Akshay Murali

Information Technology and Services, 11-50 employees

Less than a year

4.0
July 2022

Gives a good productivity lift

Pros

It really helps teams get more done and keeps everyone focused on performance.

Cons

The setup can be a little challenging especially for smaller teams.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

IO

ifeoluwa Ogundipe

Real Estate, 51-100 employees

Less than 6 months

5.0
July 2022

Packed with useful task features

Pros

There's a lot this app can do and it really helps me get a ton done.

Cons

At the moment I honestly cannot think of anything negative to point out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

CA

Charles Agnew

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2022

Dependable and helpful for work

Pros

Simple to get the hang of, very useful for work and honestly it seems almost essential for staying on top of things.

Cons

The color palette could use more variety and the interface looks a bit dull and uninspiring.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RR

Rayan Rad

Accounting, 1-10 employees

Less than 6 months

5.0
July 2022

Great tools for team collaboration

Pros

ClickUp comes with a really strong set of features for working with teammates, whether they're in the same office or remote. It's convenient for chatting with colleagues, sharing files and assigning and managing tasks across the team.

Cons

I have not come across anything I dislike about this software yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

GT

Geoffrey Ten

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0
July 2022

Team collaboration works really well

Pros

Our team has had a really good experience using this as a collaborative CRM. It works well for working together and integrating it with the SaaS tools we already use was very easy.

Cons

A few features are still missing but they release updates often and keep improving the platform regularly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

OA

Oluwatomilola Ajayi

Staffing and Recruiting, 11-50 employees

Less than 6 months

4.0
July 2022

Task tracking actually delivers results

Pros

Being able to assign tasks and keep an eye on their progress has been really useful.

Cons

Nothing major to point out at this stage as I am still getting familiar with everything it offers.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

DB

David Bernal

Information Technology and Services, 11-50 employees

Less than a year

5.0
July 2022

Time tracking and sharing work

Pros

It is pretty easy to use as I followed a few simple tutorials online and was able to set up my entire organization without much trouble. The time tracking feature works really well and has basically replaced tools like Time Doctor for me. It's also really useful that I can share boards and projects publicly or keep them private for specific team groups depending on what I need.

Cons

One thing that still feels lacking is the way documents appear when uploaded to a card as they're not really visible in a useful way. The layout with the description area on the left and comments on the right doesn't help much either and that whole interface could use a redesign.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

VN

Vito Nikolic

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
July 2022

Easy to use from day one

Pros

The interface really stood out to me. My client added me about six months ago and I understood how to use it right away without any confusion.

Cons

Nothing comes to mind at this point. I still have not run into any issues yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NM

Nomfundo Mhlongo

E-Learning, 500+ employees

Less than a year

5.0
July 2022

Projects are organized very cleanly

Pros

Creating and organizing projects is really simple and the interface looks very good almost like the quality of iPhone photos.

Cons

Well the glitches can be a bit overwhelming at times and it sometimes groups things together before you're ready for that.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

MS

Martin Soubelet

Accounting, 500+ employees

Less than a year

5.0
July 2022

Versatile tool that handles everything

Pros

ClickUp has been a really amazing management tool for us because it is user friendly and beginner friendly right from the start. It comes with excellent features for handling different kinds of management including projects, tasks, teams and time. It's also very versatile and customizable so it can adapt well to all kinds of work and different task types.

Cons

The area that still needs work is the time tracking feature. It feels almost missing at this point so improving that part would make the overall experience much better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Information Services, 11-50 employees

Less than 6 months

3.0
July 2022

Too much, but lacks real depth

Pros

It covers a lot of ground and brings together many of the tools and services we used to rely on separately into a single platform, at least in theory.

Cons

Once we started using it, it felt more like a jack of all trades and master of none. The platform was difficult to navigate and seemed to take on too much at once, too quickly. In the end, we went back to the separate services we had been using before.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

3

Functionality

5