Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SH
Shamaas Hussain

Financial Services, 1-10 employees

Less than a year

5.0

“Customizable workflow that works well”

Pros

The thing that really works well is how simple the platform is. It's simple to customize and I can add or remove features depending on what I actually need. Creating tasks is very quick and the Slack integration is also really convenient.

Cons

Every now and then a few bugs show up like tasks not saving properly but aside from that it's been a good overall experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AQ
Alexandra Quarry

Information Technology and Services, 11-50 employees

Less than a year

4.0

“Good templates and team collaboration”

Pros

I must say the templates are easy to work with and the overall formatting is well done. Collaboration is also a strong point especially with the option to create subtasks across multiple levels. It includes automations and dashboards too and overall it does what we need at a basic level.

Cons

On paper it offers everything we're looking for but in practice a lot of those features don't function the way we actually need. There's a public-facing link, yet it only supports a single view instead of covering an entire folder or list. Reporting exists but it's limited to the task level rather than giving visibility into lists or folders. Dashboard data can be refreshed but the metrics pull from static sources instead of dynamic ones which makes them pretty useless unless we update everything manually. That really defeats the point of having auto-refresh in the first place. The automations are there too but they only work with certain variables instead of allowing real customization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SM
Stefano Montuschi

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Flexible design with helpful templates”

Pros

The modular setup, the variety of templates and the overall design are all excellent.

Cons

Honestly, I don't have any complaints. I really enjoy everything about the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Saves a lot of valuable time”

Pros

It's simple to manage and it frees up more of your time to focus on other important things.

Cons

I honestly cannot point to any real downsides though it could maybe be a little faster.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SH
Stuart Hunt

Religious Institutions, 101-500 employees

Less than a year

5.0

“Good option for managing projects”

Pros

Project and task management really needs to be simple to work with, otherwise the whole system starts to break down. At the same time it has to be powerful enough that you are not constantly bringing in extra tools to fill the gaps. This software definitely delivers on both.

Cons

I'd really like to see stronger file management and better client review features especially for creative projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

BT
Brianna Tesauro

Retail, 1-10 employees

Less than a year

5.0

“Task management features work nicely”

Pros

It covers everything I need in one place. The recurring tasks work really well and the team setup with task assignment is especially useful.

Cons

A few tasks don't always appear in the sections where I expect them to unless they're assigned to someone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

YG
Yunuen Gonzalez

Telecommunications, 500+ employees

Less than a year

5.0

“Versatile toolkit for getting work done”

Pros

The tool is genuinely refreshing to come across a platform that gives you such a wide range of productivity tools like pretty much any tool you could want. Also it has reliable multiplatform support, with good apps on both iOS and Android and being able to import tasks into other tools makes it even better for complementing the workflow.

Cons

One thing that does get a bit tiring is that the user interface can feel somewhat slow and buggy and because of that some of the progress you've made can end up getting lost.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

FO
Fabricio Olivera

Computer Software, 1-10 employees

Less than a year

4.0

“Affordable all in one management tool”

Pros

One of the biggest reasons to choose it is the very attractive price. It looks like an excellent option to consider if you need a platform that can manage all of your company's activities in one place.

Cons

Honestly, I don't have any complaints to point out. I am very satisfied with how it performs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

YB
Yozet Barreto

Accounting, 11-50 employees

Free Trial

4.0

“Gantt and Kanban views work well”

Pros

The Gantt and Kanban views are the standout features of this software.

Cons

The calendar view still needs some work and it would help to have local partners in different countries for integrations and payment support.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

ER
Eleanette Ranola

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Project tracking is made simple”

Pros

Keeping up with projects and tasks feels as simple as 1, 2, 3 with this tool.

Cons

There's honestly not much to complain about. It's been really helpful for our business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

AD
Adriana Dunaev

Retail, 1-10 employees

Free Trial

5.0

“Great free tool for workflow”

Pros

Every day I rely on ClickUp to build to-do lists and stay on top of my progress. Setting up tasks and workflows is really easy and the fact that it's free is incredible. As a solopreneur keeping costs down matters a lot so this has been a huge help. It really gives small businesses a more professional feel. I never could make sense of Asana and this has easily been the best option for me.

Cons

I have not run into any problems at all. Everything has worked flawlessly and far better than any other software I have used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM
Martha Mawina

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0

“Clean dashboard with useful tracking”

Pros

One thing that really works well about this app is how much time it helps save. The interface looks amazing and the key actions are clearly visible right from the dashboard. Keeping up with work is also easy thanks to the progress bar and the option to add subtasks under each task gives plenty of room to explain assignments in more detail.

Cons

The downside is that syncing on Android mobile devices tends to take a bit longer than expected before it completes successfully.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PG
Pietro Granati

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“all in one tool for task management”

Pros

The interface is modern, the board-style management works really well and having integrations with all my to-do tools in one place is a huge plus.

Cons

After six months of using it, I honestly have not run into any issues. The software is very simple and consistent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MP
Marcelo Possa

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Flexible project management that works”

Pros

It works really well for managing tasks and projects, feels very flexible in day to day use and covers a wide range of needs.

Cons

As per me it still needs a pt-br Portuguese translation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LM
Lidia Moreno

Mental Health Care, 1-10 employees

Free Trial

4.0

“Works on any device you use”

Pros

One thing I really like is that ClickUp has apps for pretty much every operating system which makes it convenient to check and use it on whatever device I have.

Cons

The iPhone app's UX could definitely be improved especially if it looked and felt more native to iOS.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

LG
Lucas Graham

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Great features with helpful integrations”

Pros

ClickUp comes with a very powerful feature set and its integrations with tools like Zapier are excellent.

Cons

One thing to keep in mind is that there can be some performance lag. Sometimes a change takes a couple of seconds to register so if you're not paying attention, you might accidentally create something twice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AM
Antoinette Macalinao

Management Consulting, 1-10 employees

More than a year

5.0

“Fast updates and steady improvements”

Pros

They've been quick to roll out integration updates and keep releasing improvements on a regular basis even though an occasional bug shows up here and there.

Cons

The spreadsheet view still has some catching up to do compared with Google Sheets and Microsoft Excel.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS
Stephanie Shaw

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“Good for team communication and planning”

Pros

Keeping in touch with my employee without sending tons of emails has been a huge plus. The planning, sharing and ability to link with outside sources are incredibly valuable.

Cons

At the moment I cannot think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DCL
Diego Cespedes L

Human Resources, 51-100 employees

Less than a year

5.0

“Flexible workflows and built-in chat”

Pros

Compared with Jira which used to be our main project management tool, this one gives us a lot more flexibility and customization while still keeping the interface fairly simple to use and the pricing affordable. That's a big reason why we decided to switch. One feature that has been especially useful is the built-in chat room since it helps improve communication across the team. Overall it isn't drastically different from Jira but we can still track daily tasks, monitor time and manage workflows in a way that helps us stay more efficient.

Cons

During the time we've been using it, the platform has worked quite well overall. The only minor issue I'd like to see improved is that notifications do not always come through in real time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KR
Kassy Rinehard

E-Learning, 51-100 employees

Less than a year

4.0

“Different views help team collaboration”

Pros

Having multiple ways to view and filter tasks makes the platform really useful. I can also see what my teammates are working on and collaborate with them directly. There's a lot you can do with it and I have watched different teams adapt it to their own workflows which makes it a worthwhile investment because of how flexible it is.

Cons

One thing I am still missing is a recurring task scheduling option. I'd love to set something like a task that repeats every Tuesday for a certain period of time. If that feature is already there, it hasn't been obvious enough for me to figure out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9