Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
Free Trial
“Modern feel with regular updates”
Pros
The interface has a modern look and feel and I really appreciate that the platform keeps getting updated regularly.
Cons
The project reporting is powerful enough for detailed reports.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Computer Software, 1-10 employees
Less than a year
“Everything you need is here”
Pros
Honestly, it makes you forget the hassle of managing everything because it puts it all within reach and makes the whole process feel effortless.
Cons
There's really nothing specific to complain about. Everything has been quite good and I am very happy using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Organized workflow that runs well”
Pros
Everything is very well organized and the platform is user friendly and simple to use. I really enjoy working with it.
Cons
The design isn't as minimal as I personally prefer but honestly, it's not something I can really complain about.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“Brings better teamwork and clarity”
Pros
Working on projects with other people is much easier with this software. It cuts down on misunderstandings and helps everyone communicate more clearly.
Cons
Its downside is that it is not very user friendly at first. You do need to spend some time learning how to use it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“Deadline tracking actually delivers results”
Pros
Keeping track of deadlines and monitoring status is what this system does really well.
Cons
I have not run into any real issues so far though the UI could use a little more sparkle.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Internet, 1-10 employees
Less than a year
“Custom tasks keep teams clear”
Pros
After using it for a while I can honestly say I love it. It has genuinely made me more organized and productive, as overused as those words may sound. The task and subtask customization is one of the biggest reasons why and working with my team inside the platform has been really convenient. The Spaces feature has also been especially useful for us since we can separate work by function like marketing, content, development and more. I also like how flexible the tasks are when you need to break work down further or involve other people. On top of that the interface is quite user friendly and the support team has been excellent. Overall I'd absolutely recommend it to anyone searching for a reliable task management tool and it's definitely worth trying out.
Cons
There really isn't much for me to complain about but one thing that does get frustrating is the occasional heavy lag when there's a lot of data on the content board or in the document editor. That becomes especially annoying when you're in a rush. Another issue is that the content board can start to feel cluttered because completed tasks from 3 or 4 months ago still remain visible. As time passes, that buildup makes the dashboard look messy. I really wish there were an option to automatically archive finished tasks after about a month and a half so the workspace stays cleaner because a cluttered dashboard definitely doesn't help when you're trying to stay focused.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Graphic Design, 1-10 employees
Less than 6 months
“Task management done the right way”
Pros
This software is incredibly simple to use and the layout makes everything easy too. Plus it comes with plenty of features that make organizing tasks and managing projects both enjoyable and effortless.
Cons
I honestly don't have any complaints about this software as I love everything about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
Less than a year
“Good control over projects”
Pros
It's become a regular part of how I manage both people and projects. I can set goals, assign tasks and keep everything organized in one place. Really amazing product.
Cons
Our team definitely had to get through a bit of a learning curve at the beginning but the payoff has absolutely been worth it for the productivity gains over time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Telecommunications, 51-100 employees
Less than a year
“Strong project control overall”
Pros
Across different departments this software works brilliantly for managing projects and tasks. The level of customization it offers is also really impressive.
Cons
At times it can feel a bit overwhelming for new users so having more support and guidance would definitely be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Fast and efficient for repeat work”
Pros
ClickUp has been very fast and reliable for us and it works especially well for handling our recurring tasks efficiently.
Cons
Getting started can be a bit challenging since the software isn't very user friendly for someone using it for the first time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Animation, 101-500 employees
Free Trial
“Worth every penny spent”
Pros
Honestly, I am extremely satisfied with the brand's quality. Also it is well worth the price and definitely gives good value for the money.
Cons
At this point there's really nothing I dislike about the brand. I am extremely satisfied with the quality overall.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Research, 11-50 employees
Free Trial
“Packed with useful helpful features”
Pros
ClickUp comes with a huge range of features. It even includes tools we hadn't heard of before and only discovered after using it. On top of that the platform is simple to understand and the mobile app makes task management much faster.
Cons
Well its biggest strength is also its biggest downside. There are so many features on the platform that a lot of people on our team don't really know they exist and we often spend time looking up how to use them instead of actually getting work done.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
8
Architecture & Planning, 500+ employees
Less than 6 months
“Different views for every stage”
Pros
Having multiple views including mind maps, is really useful. It lets us switch between layouts based on the stage of the project which makes planning and execution much more practical.
Cons
The pricing is expensive for smaller teams, although it does make more sense for larger companies.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Medical Devices, 1-10 employees
Less than a year
“Buggy mess with constant outages”
Pros
It does come with a full featured work OS, offering a huge range of tools. The interface is well designed, there's a lot of flexibility and the system is highly customizable. The free plan is fairly limited but the paid options give you quite a lot for the money.
Cons
Sure I could mention the messy data structure or the terrible mobile app but the bigger issue is the nonstop bugs. This software feels like a permanent beta test being run on paying customers. In many areas, it's simply unusable. Every few days the service is either down, inaccessible or painfully slow. Even basic features fail to work properly and this has been happening for years. Tasks disappear, lists and docs vanish, the UI glitches, the app crashes constantly and random behavior is everywhere. Meanwhile, they keep rolling out new features instead of fixing the fact that many of them are barely tested or completely unusable. After 9 months, we had no choice but to abandon it because it was starting to hurt our business. Picture being in a client meeting, trying to open a document and it just won't load for no reason.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
1
Functionality
1
Design, 1-10 employees
Less than a year
“Great toolkit for project management”
Pros
There's a broad set of apps and integrations included and they add a lot of value to project management as well as the way our teams are organized.
Cons
The interface could really use a refresh since it feels overdue for an upgrade to make it more approachable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Versatile tool for team collaboration”
Pros
It has been a really versatile online platform for handling project management, task tracking and team collaboration all in one place. It comes with a wide range of features which makes it a strong fit for businesses of any size. A few of the biggest advantages are how user friendly it is, how flexible it can be and how much you can customize it to match the specific way a business works. On top of that it's reasonably priced and gives a lot of value for what you pay. It has also been recognized by users as one of the top online tools and has earned very positive feedback from industry experts.
Cons
One downside is that it can use quite a bit of system resources compared to some other tools available. If your computer is already having trouble keeping up with multiple programs running at once, this might not be the best fit. Also because the platform is so flexible and packed with customization options, getting started can take some time especially for anyone who isn't familiar with more advanced tools.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“Task views can be customized”
Pros
ClickUp does a fantastic job of letting each user view a project's tasks in a way that suits their preferences, with plenty of customization available.
Cons
It can feel a little heavy on performance at times and the team or user group functionality still isn't as strong as it should be.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Computer Software, 1-10 employees
More than a year
“Great setup for remote teams”
Pros
It is easy to use and setting it up doesn't take much effort. It offers a huge range of possibilities and features like Goals work especially well on their own, making remote team management much more effective.
Cons
One downside is the limited control over task list permissions unless you're on the enterprise plan and it still lacks a decent built-in timesheet implementation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Flexible setup works for any project”
Pros
One of the best parts of this software is how customizable it is. I can tailor it to match the needs of each project and it never feels like I have to change the way I work just to fit the system.
Cons
It does take some time to learn at the beginning since there really isn't anything else quite this powerful but the extra effort pays off in the end.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Marketing and Advertising, 11-50 employees
Less than a year
“Easy editing with useful tracking”
Pros
The platform is easy to use and once something is created, updating or editing it is really simple. It also gives you helpful views for time tracking, along with projects and tasks.
Cons
Lately the site has been acting up quite a bit. It keeps crashing and sometimes changes or updates do not save properly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9