Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

YB

Yozet Barreto

Accounting, 11-50 employees

Free Trial

4.0
June 2022

Gantt and Kanban views work well

Pros

The Gantt and Kanban views are the standout features of this software.

Cons

The calendar view still needs some work and it would help to have local partners in different countries for integrations and payment support.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

ER

Eleanette Ranola

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2022

Project tracking is made simple

Pros

Keeping up with projects and tasks feels as simple as 1, 2, 3 with this tool.

Cons

There's honestly not much to complain about. It's been really helpful for our business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

AD

Adriana Dunaev

Retail, 1-10 employees

Free Trial

5.0
June 2022

Great free tool for workflow

Pros

Every day I rely on ClickUp to build to-do lists and stay on top of my progress. Setting up tasks and workflows is really easy and the fact that it's free is incredible. As a solopreneur keeping costs down matters a lot so this has been a huge help. It really gives small businesses a more professional feel. I never could make sense of Asana and this has easily been the best option for me.

Cons

I have not run into any problems at all. Everything has worked flawlessly and far better than any other software I have used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM

Martha Mawina

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
June 2022

Clean dashboard with useful tracking

Pros

One thing that really works well about this app is how much time it helps save. The interface looks amazing and the key actions are clearly visible right from the dashboard. Keeping up with work is also easy thanks to the progress bar and the option to add subtasks under each task gives plenty of room to explain assignments in more detail.

Cons

The downside is that syncing on Android mobile devices tends to take a bit longer than expected before it completes successfully.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PG

Pietro Granati

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
June 2022

all in one tool for task management

Pros

The interface is modern, the board-style management works really well and having integrations with all my to-do tools in one place is a huge plus.

Cons

After six months of using it, I honestly have not run into any issues. The software is very simple and consistent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MP

Marcelo Possa

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
June 2022

Flexible project management that works

Pros

It works really well for managing tasks and projects, feels very flexible in day to day use and covers a wide range of needs.

Cons

As per me it still needs a pt-br Portuguese translation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LM

Lidia Moreno

Mental Health Care, 1-10 employees

Free Trial

4.0
June 2022

Works on any device you use

Pros

One thing I really like is that ClickUp has apps for pretty much every operating system which makes it convenient to check and use it on whatever device I have.

Cons

The iPhone app's UX could definitely be improved especially if it looked and felt more native to iOS.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

LG

Lucas Graham

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2022

Great features with helpful integrations

Pros

ClickUp comes with a very powerful feature set and its integrations with tools like Zapier are excellent.

Cons

One thing to keep in mind is that there can be some performance lag. Sometimes a change takes a couple of seconds to register so if you're not paying attention, you might accidentally create something twice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AM

Antoinette Macalinao

Management Consulting, 1-10 employees

More than a year

5.0
June 2022

Fast updates and steady improvements

Pros

They've been quick to roll out integration updates and keep releasing improvements on a regular basis even though an occasional bug shows up here and there.

Cons

The spreadsheet view still has some catching up to do compared with Google Sheets and Microsoft Excel.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

Stephanie Shaw

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
June 2022

Good for team communication and planning

Pros

Keeping in touch with my employee without sending tons of emails has been a huge plus. The planning, sharing and ability to link with outside sources are incredibly valuable.

Cons

At the moment I cannot think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DCL

Diego Cespedes L

Human Resources, 51-100 employees

Less than a year

5.0
June 2022

Flexible workflows and built-in chat

Pros

Compared with Jira which used to be our main project management tool, this one gives us a lot more flexibility and customization while still keeping the interface fairly simple to use and the pricing affordable. That's a big reason why we decided to switch. One feature that has been especially useful is the built-in chat room since it helps improve communication across the team. Overall it isn't drastically different from Jira but we can still track daily tasks, monitor time and manage workflows in a way that helps us stay more efficient.

Cons

During the time we've been using it, the platform has worked quite well overall. The only minor issue I'd like to see improved is that notifications do not always come through in real time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KR

Kassy Rinehard

E-Learning, 51-100 employees

Less than a year

4.0
June 2022

Different views help team collaboration

Pros

Having multiple ways to view and filter tasks makes the platform really useful. I can also see what my teammates are working on and collaborate with them directly. There's a lot you can do with it and I have watched different teams adapt it to their own workflows which makes it a worthwhile investment because of how flexible it is.

Cons

One thing I am still missing is a recurring task scheduling option. I'd love to set something like a task that repeats every Tuesday for a certain period of time. If that feature is already there, it hasn't been obvious enough for me to figure out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

JL

Jack Lewis

Information Technology and Services, 11-50 employees

Free Trial

4.0
June 2022

Modern feel with regular updates

Pros

The interface has a modern look and feel and I really appreciate that the platform keeps getting updated regularly.

Cons

The project reporting is powerful enough for detailed reports.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

SK

Siddhan Khata

Computer Software, 1-10 employees

Less than a year

5.0
June 2022

Everything you need is here

Pros

Honestly, it makes you forget the hassle of managing everything because it puts it all within reach and makes the whole process feel effortless.

Cons

There's really nothing specific to complain about. Everything has been quite good and I am very happy using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EP

Esteban Pauloza

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
June 2022

Organized workflow that runs well

Pros

Everything is very well organized and the platform is user friendly and simple to use. I really enjoy working with it.

Cons

The design isn't as minimal as I personally prefer but honestly, it's not something I can really complain about.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

JVDW

Jeanne Van der Westhuizen

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2022

Brings better teamwork and clarity

Pros

Working on projects with other people is much easier with this software. It cuts down on misunderstandings and helps everyone communicate more clearly.

Cons

Its downside is that it is not very user friendly at first. You do need to spend some time learning how to use it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

TP

Tianna Powell

Entertainment, 1-10 employees

Less than 6 months

4.0
June 2022

Deadline tracking actually delivers results

Pros

Keeping track of deadlines and monitoring status is what this system does really well.

Cons

I have not run into any real issues so far though the UI could use a little more sparkle.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

BSM

Bhavik Singh Minhas

Internet, 1-10 employees

Less than a year

5.0
June 2022

Custom tasks keep teams clear

Pros

After using it for a while I can honestly say I love it. It has genuinely made me more organized and productive, as overused as those words may sound. The task and subtask customization is one of the biggest reasons why and working with my team inside the platform has been really convenient. The Spaces feature has also been especially useful for us since we can separate work by function like marketing, content, development and more. I also like how flexible the tasks are when you need to break work down further or involve other people. On top of that the interface is quite user friendly and the support team has been excellent. Overall I'd absolutely recommend it to anyone searching for a reliable task management tool and it's definitely worth trying out.

Cons

There really isn't much for me to complain about but one thing that does get frustrating is the occasional heavy lag when there's a lot of data on the content board or in the document editor. That becomes especially annoying when you're in a rush. Another issue is that the content board can start to feel cluttered because completed tasks from 3 or 4 months ago still remain visible. As time passes, that buildup makes the dashboard look messy. I really wish there were an option to automatically archive finished tasks after about a month and a half so the workspace stays cleaner because a cluttered dashboard definitely doesn't help when you're trying to stay focused.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

EN

Erica Neal

Graphic Design, 1-10 employees

Less than 6 months

5.0
June 2022

Task management done the right way

Pros

This software is incredibly simple to use and the layout makes everything easy too. Plus it comes with plenty of features that make organizing tasks and managing projects both enjoyable and effortless.

Cons

I honestly don't have any complaints about this software as I love everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Amanda Magdalena

Retail, 500+ employees

Less than a year

5.0
June 2022

Good control over projects

Pros

It's become a regular part of how I manage both people and projects. I can set goals, assign tasks and keep everything organized in one place. Really amazing product.

Cons

Our team definitely had to get through a bit of a learning curve at the beginning but the payoff has absolutely been worth it for the productivity gains over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10