Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Automotive, 1-10 employees
Less than 6 months
“all in one tool for lead tracking”
Pros
Running a small used car dealership with several different software tools was getting chaotic so after another dealer recommended this, I gave it a try and it turned out to be one of the best decisions I have made. It keeps my customers and leads organized in one place which has made a big difference day to day. I can also upload customer contracts and pull them up instantly whenever I need them. We use the chat feature every single day so there's always a record of our conversations. My favorite part is the lead management because whenever one of my sales reps speaks with a customer, they can add notes directly under that customer's profile and everyone stays updated on the latest status.
Cons
One thing I like the least is that my leads cannot be imported automatically from Facebook straight into the system. It's not a major problem but it does take extra time to move those leads over manually.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 51-100 employees
Less than 6 months
“Simple interface with tracking built in”
Pros
The interface is simple and very user friendly. One feature I really like is the built-in time tracker since it lets me monitor my time without needing any third-party tool. I also receive notifications for newly assigned tasks very quickly which helps me stay on top of my work.
Cons
The mobile version could be better, as there are times when it doesn't display some of the information I need on my phone.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Internet, 11-50 employees
Less than a year
“Task management experience works nicely”
Pros
Out of all the task management tools I have used, this one has been the best. The features are excellent, the interface is well designed and the way the company interacts with customers has been really impressive.
Cons
I feel like the mobile app could be made a bit more user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
Less than 6 months
“Tracking tasks keeps things productive”
Pros
The time and task management tools have been really productive and helpful in keeping work organized.
Cons
Up to this point nothing has negatively affected my experience with the software.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Marketing and Advertising, 1-10 employees
Less than 6 months
“Team coordination done the right way”
Pros
One thing I really like about this software is how well it keeps everything organized while helping the whole team stay aligned and communicate clearly. Also it makes it simple to share documents and discuss project tasks in one place.
Cons
I honestly cannot think of any downsides. I genuinely loved every part of the software and only wish my current client were using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Great features and helpful integrations”
Pros
The functionality and integrations it offers to users are really amazing and useful.
Cons
The interface isn't my favorite. It can be confusing for new users and getting around the tool is pretty difficult. A lot of time ends up going into figuring out how the features work instead of actually using them.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Non-Profit Organization Management, 11-50 employees
Less than a year
“Time tracking gives productivity a boost”
Pros
One feature that really stood out was the time tracking. It helped our team monitor how much time each person spent on specific tasks and gave us a better way to evaluate productivity.
Cons
Getting employees familiar with the software takes some effort. It's not always simple to explain so regular training sessions are usually needed to onboard people properly and some employees may find the platform a bit overwhelming at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Animation, 11-50 employees
Less than 6 months
“Offline time tracking works reliably”
Pros
The time tracking tools and offline mode are the biggest wins for me. Since my internet connection can be unreliable at times having ClickUp continue to work offline makes a real difference.
Cons
The interface and navigation still feel a bit confusing. It takes some effort to find what I need and in the task area I can see both my assigned tasks and tasks given to other people. It would be much better if I could filter it down to only the work assigned to me so finding things would be less of a hassle.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Computer Software, 1-10 employees
Free Trial
“Versatile control for project work”
Pros
Managing different kinds of projects with ClickUp is very convenient and moving tasks around is easy and efficient.
Cons
It can feel a bit heavy at times when handling its many functions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Handles task management really well”
Pros
Task assignment works really well and it does a good job handling project management overall.
Cons
The tool runs a bit slower on Android devices and it works better when you have decent hardware like a laptop.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Computer Games, 11-50 employees
Free Trial
“collaboration needs fixing”
Pros
The pricing and notifications are the biggest positives here. It covers the basics you'd expect from a collaboration tool, although the onboarding and interface aren't especially user friendly or professional.
Cons
Its collaboration side still is weak and really needs a major update.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
7
Government Administration, 101-500 employees
Less than 6 months
“Clean interface with a fresh feel”
Pros
Its interface is really clean and modern and I genuinely enjoy the overall look and feel of it.
Cons
The task field customization still needs more options especially date-type fields that can actually be used in reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Retail, 1-10 employees
Free Trial
“Task tracking done the right way”
Pros
Keeping up with projects, deadlines, documents and everything else is incredibly simple with this project management software. It does a really good job of helping me stay on top of my tasks.
Cons
I honestly don't have anything negative to say about this tool at all.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Animation, 1-10 employees
Free Trial
“Quick to learn and easy use”
Pros
It is very user friendly and using it is simple to pick up.
Cons
There's still a bit of an adjustment period before it seems completely natural.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
Less than a year
“Great task views and organization”
Pros
Right away the depth of the project management features stood out when I started organizing my project categories. The way tasks can be sorted, filtered and viewed from different angles makes it much easier to map out priorities and focus on the paths that matter most. It honestly feels like a game-changer for managing complex work.
Cons
The only downside is that there are so many features that it can feel a little overwhelming at first if you have not been trained properly. I'd definitely recommend taking the onboarding seriously so you can understand the platform and avoid getting lost.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Hospitality, 11-50 employees
Less than a year
“Great for tracking remote projects”
Pros
Managing projects with ClickUp has been incredibly helpful for our team. We can set up project milestones, assign them to the right people, add deadlines and keep updating tasks with more details whenever needed. The comment feature is also really useful and tagging teammates so they get notified makes collaboration much easier. Since we work remotely, it has done a lot to keep everyone aligned without constantly needing meetings or trying to catch each other on Slack.
Cons
Getting started can feel a bit overwhelming especially if you've never worked with a platform like this before. It offers so many features that it takes time to learn and I can tell we've only begun to use a small part of what it can do.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Flexible workflows for different projects”
Pros
One of the best parts of this software is how much freedom it gives us to tailor the workflow around our own needs and challenges, while also making it simple to keep multiple projects organized.
Cons
The downside is that it still isn't available in French which makes things quite frustrating and inconvenient for French-speaking users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Information Services, 1-10 employees
Less than a year
“Quick setup and smooth migration”
Pros
this tool is easy to use right from the start and moving over from another system was just as hassle free.
Cons
There was still a small learning curve at the beginning but it was much simpler to get used to than most other tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Free Trial
“Great integrations without losing simplicity”
Pros
It is very easy to use and I really liked how many tools it can connect with.
Cons
The user interface and color scheme aren't really to my taste.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Marketing and Advertising, 51-100 employees
Less than a year
“Good tool for managing projects”
Pros
It's a really good tool for managing projects from any device. It helps the team communicate better and it also comes with a wide variety of templates.
Cons
Up to this point we've been very satisfied with all the features we've tested. At the moment I don't have any negative points to mention.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
3