Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DS
Dan stanitski

Automotive, 1-10 employees

Less than 6 months

5.0

“all in one tool for lead tracking”

Pros

Running a small used car dealership with several different software tools was getting chaotic so after another dealer recommended this, I gave it a try and it turned out to be one of the best decisions I have made. It keeps my customers and leads organized in one place which has made a big difference day to day. I can also upload customer contracts and pull them up instantly whenever I need them. We use the chat feature every single day so there's always a record of our conversations. My favorite part is the lead management because whenever one of my sales reps speaks with a customer, they can add notes directly under that customer's profile and everyone stays updated on the latest status.

Cons

One thing I like the least is that my leads cannot be imported automatically from Facebook straight into the system. It's not a major problem but it does take extra time to move those leads over manually.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Writing and Editing, 51-100 employees

Less than 6 months

5.0

“Simple interface with tracking built in”

Pros

The interface is simple and very user friendly. One feature I really like is the built-in time tracker since it lets me monitor my time without needing any third-party tool. I also receive notifications for newly assigned tasks very quickly which helps me stay on top of my work.

Cons

The mobile version could be better, as there are times when it doesn't display some of the information I need on my phone.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

IM
Isabel Melo

Internet, 11-50 employees

Less than a year

5.0

“Task management experience works nicely”

Pros

Out of all the task management tools I have used, this one has been the best. The features are excellent, the interface is well designed and the way the company interacts with customers has been really impressive.

Cons

I feel like the mobile app could be made a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ME
Mohammed Eldemerdash

Information Technology and Services, 500+ employees

Less than 6 months

4.0

“Tracking tasks keeps things productive”

Pros

The time and task management tools have been really productive and helpful in keeping work organized.

Cons

Up to this point nothing has negatively affected my experience with the software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

TW
Theresa Wilkins

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Team coordination done the right way”

Pros

One thing I really like about this software is how well it keeps everything organized while helping the whole team stay aligned and communicate clearly. Also it makes it simple to share documents and discuss project tasks in one place.

Cons

I honestly cannot think of any downsides. I genuinely loved every part of the software and only wish my current client were using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SM
Servaich Mangi

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Great features and helpful integrations”

Pros

The functionality and integrations it offers to users are really amazing and useful.

Cons

The interface isn't my favorite. It can be confusing for new users and getting around the tool is pretty difficult. A lot of time ends up going into figuring out how the features work instead of actually using them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

KM
Kuvam Mehta

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0

“Time tracking gives productivity a boost”

Pros

One feature that really stood out was the time tracking. It helped our team monitor how much time each person spent on specific tasks and gave us a better way to evaluate productivity.

Cons

Getting employees familiar with the software takes some effort. It's not always simple to explain so regular training sessions are usually needed to onboard people properly and some employees may find the platform a bit overwhelming at first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FOB
Frank Osei Baah

Animation, 11-50 employees

Less than 6 months

4.0

“Offline time tracking works reliably”

Pros

The time tracking tools and offline mode are the biggest wins for me. Since my internet connection can be unreliable at times having ClickUp continue to work offline makes a real difference.

Cons

The interface and navigation still feel a bit confusing. It takes some effort to find what I need and in the task area I can see both my assigned tasks and tasks given to other people. It would be much better if I could filter it down to only the work assigned to me so finding things would be less of a hassle.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

HM
hojjat mohammadi

Computer Software, 1-10 employees

Free Trial

5.0

“Versatile control for project work”

Pros

Managing different kinds of projects with ClickUp is very convenient and moving tasks around is easy and efficient.

Cons

It can feel a bit heavy at times when handling its many functions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MM
Mushongole Muganuzi

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0

“Handles task management really well”

Pros

Task assignment works really well and it does a good job handling project management overall.

Cons

The tool runs a bit slower on Android devices and it works better when you have decent hardware like a laptop.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CD
Christian Deciga

Computer Games, 11-50 employees

Free Trial

3.0

“collaboration needs fixing”

Pros

The pricing and notifications are the biggest positives here. It covers the basics you'd expect from a collaboration tool, although the onboarding and interface aren't especially user friendly or professional.

Cons

Its collaboration side still is weak and really needs a major update.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

7

AB
Andres Baciocco

Government Administration, 101-500 employees

Less than 6 months

5.0

“Clean interface with a fresh feel”

Pros

Its interface is really clean and modern and I genuinely enjoy the overall look and feel of it.

Cons

The task field customization still needs more options especially date-type fields that can actually be used in reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Retail, 1-10 employees

Free Trial

5.0

“Task tracking done the right way”

Pros

Keeping up with projects, deadlines, documents and everything else is incredibly simple with this project management software. It does a really good job of helping me stay on top of my tasks.

Cons

I honestly don't have anything negative to say about this tool at all.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NF
Nathan Feeback

Animation, 1-10 employees

Free Trial

4.0

“Quick to learn and easy use”

Pros

It is very user friendly and using it is simple to pick up.

Cons

There's still a bit of an adjustment period before it seems completely natural.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

JK
Joseph Kahn

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Great task views and organization”

Pros

Right away the depth of the project management features stood out when I started organizing my project categories. The way tasks can be sorted, filtered and viewed from different angles makes it much easier to map out priorities and focus on the paths that matter most. It honestly feels like a game-changer for managing complex work.

Cons

The only downside is that there are so many features that it can feel a little overwhelming at first if you have not been trained properly. I'd definitely recommend taking the onboarding seriously so you can understand the platform and avoid getting lost.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

LM
Laura McDowell

Hospitality, 11-50 employees

Less than a year

5.0

“Great for tracking remote projects”

Pros

Managing projects with ClickUp has been incredibly helpful for our team. We can set up project milestones, assign them to the right people, add deadlines and keep updating tasks with more details whenever needed. The comment feature is also really useful and tagging teammates so they get notified makes collaboration much easier. Since we work remotely, it has done a lot to keep everyone aligned without constantly needing meetings or trying to catch each other on Slack.

Cons

Getting started can feel a bit overwhelming especially if you've never worked with a platform like this before. It offers so many features that it takes time to learn and I can tell we've only begun to use a small part of what it can do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SPE
Sans prenom ekongolo

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Flexible workflows for different projects”

Pros

One of the best parts of this software is how much freedom it gives us to tailor the workflow around our own needs and challenges, while also making it simple to keep multiple projects organized.

Cons

The downside is that it still isn't available in French which makes things quite frustrating and inconvenient for French-speaking users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

MG
Michelle Gordon

Information Services, 1-10 employees

Less than a year

5.0

“Quick setup and smooth migration”

Pros

this tool is easy to use right from the start and moving over from another system was just as hassle free.

Cons

There was still a small learning curve at the beginning but it was much simpler to get used to than most other tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Computer Software, 11-50 employees

Free Trial

4.0

“Great integrations without losing simplicity”

Pros

It is very easy to use and I really liked how many tools it can connect with.

Cons

The user interface and color scheme aren't really to my taste.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

CI
Cristina Ia

Marketing and Advertising, 51-100 employees

Less than a year

3.0

“Good tool for managing projects”

Pros

It's a really good tool for managing projects from any device. It helps the team communicate better and it also comes with a wide variety of templates.

Cons

Up to this point we've been very satisfied with all the features we've tested. At the moment I don't have any negative points to mention.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

3