Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HM

hojjat mohammadi

Computer Software, 1-10 employees

Free Trial

5.0
June 2022

Versatile control for project work

Pros

Managing different kinds of projects with ClickUp is very convenient and moving tasks around is easy and efficient.

Cons

It can feel a bit heavy at times when handling its many functions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

MM

Mushongole Muganuzi

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
June 2022

Handles task management really well

Pros

Task assignment works really well and it does a good job handling project management overall.

Cons

The tool runs a bit slower on Android devices and it works better when you have decent hardware like a laptop.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CD

Christian Deciga

Computer Games, 11-50 employees

Free Trial

3.0
June 2022

collaboration needs fixing

Pros

The pricing and notifications are the biggest positives here. It covers the basics you'd expect from a collaboration tool, although the onboarding and interface aren't especially user friendly or professional.

Cons

Its collaboration side still is weak and really needs a major update.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

7

AB

Andres Baciocco

Government Administration, 101-500 employees

Less than 6 months

5.0
June 2022

Clean interface with a fresh feel

Pros

Its interface is really clean and modern and I genuinely enjoy the overall look and feel of it.

Cons

The task field customization still needs more options especially date-type fields that can actually be used in reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Retail, 1-10 employees

Free Trial

5.0
June 2022

Task tracking done the right way

Pros

Keeping up with projects, deadlines, documents and everything else is incredibly simple with this project management software. It does a really good job of helping me stay on top of my tasks.

Cons

I honestly don't have anything negative to say about this tool at all.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NF

Nathan Feeback

Animation, 1-10 employees

Free Trial

4.0
June 2022

Quick to learn and easy use

Pros

It is very user friendly and using it is simple to pick up.

Cons

There's still a bit of an adjustment period before it seems completely natural.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

JK

Joseph Kahn

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2022

Great task views and organization

Pros

Right away the depth of the project management features stood out when I started organizing my project categories. The way tasks can be sorted, filtered and viewed from different angles makes it much easier to map out priorities and focus on the paths that matter most. It honestly feels like a game-changer for managing complex work.

Cons

The only downside is that there are so many features that it can feel a little overwhelming at first if you have not been trained properly. I'd definitely recommend taking the onboarding seriously so you can understand the platform and avoid getting lost.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

LM

Laura McDowell

Hospitality, 11-50 employees

Less than a year

5.0
June 2022

Great for tracking remote projects

Pros

Managing projects with ClickUp has been incredibly helpful for our team. We can set up project milestones, assign them to the right people, add deadlines and keep updating tasks with more details whenever needed. The comment feature is also really useful and tagging teammates so they get notified makes collaboration much easier. Since we work remotely, it has done a lot to keep everyone aligned without constantly needing meetings or trying to catch each other on Slack.

Cons

Getting started can feel a bit overwhelming especially if you've never worked with a platform like this before. It offers so many features that it takes time to learn and I can tell we've only begun to use a small part of what it can do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SPE

Sans prenom ekongolo

Marketing and Advertising, 1-10 employees

Less than a year

4.0
June 2022

Flexible workflows for different projects

Pros

One of the best parts of this software is how much freedom it gives us to tailor the workflow around our own needs and challenges, while also making it simple to keep multiple projects organized.

Cons

The downside is that it still isn't available in French which makes things quite frustrating and inconvenient for French-speaking users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

MG

Michelle Gordon

Information Services, 1-10 employees

Less than a year

5.0
June 2022

Quick setup and smooth migration

Pros

this tool is easy to use right from the start and moving over from another system was just as hassle free.

Cons

There was still a small learning curve at the beginning but it was much simpler to get used to than most other tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Free Trial

4.0
June 2022

Great integrations without losing simplicity

Pros

It is very easy to use and I really liked how many tools it can connect with.

Cons

The user interface and color scheme aren't really to my taste.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

CI

Cristina Ia

Marketing and Advertising, 51-100 employees

Less than a year

3.0
June 2022

Good tool for managing projects

Pros

It's a really good tool for managing projects from any device. It helps the team communicate better and it also comes with a wide variety of templates.

Cons

Up to this point we've been very satisfied with all the features we've tested. At the moment I don't have any negative points to mention.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

3

LC

Lauren Cunningham

Printing, 1-10 employees

Free Trial

5.0
June 2022

Free app with web access too

Pros

Having a free option was a big plus and I appreciated that it was available both as an app and through the online version.

Cons

The downside was that it is a little complex and I had a hard time figuring out how to navigate around it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

JB

Joemel Brillantes

Wholesale, 51-100 employees

Less than a year

5.0
June 2022

Team collaboration that really clicks

Pros

Working with different people or across a whole team is really hassle free in ClickUp. No matter where you are, the interface gives a comfortable, reassuring feel just by looking at it.

Cons

It definitely took a while to get fully familiar with everything. We also ran into an issue where some projects seemed to go missing for no clear reason.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Angelika Long

Food & Beverages, 11-50 employees

Less than 6 months

5.0
June 2022

all in one hub for business needs

Pros

Having everything my business needs in one place is a huge plus and it does a really good job of keeping track of everything.

Cons

Well I genuinely love this software. It is very simple and easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RM

Roxana Motoc

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
June 2022

Great features for marketing work

Pros

There's a really powerful set of features here and it feels thoughtfully designed for marketers who are juggling a lot.

Cons

I genuinely liked the interface right from the start so I don't really have any complaints to mention here.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

CN

Charl Nortje

Accounting, 101-500 employees

Less than a year

5.0
June 2022

Helpful tool for tracking projects

Pros

Using this program has been very fun. For our team, it's been a really useful tool for keeping track of project progress.

Cons

My team and I have not run into any downsides. Up to this point we have not experienced any issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DT

Darren Taylor

Broadcast Media, 1-10 employees

Less than a year

5.0
June 2022

Great features with good flexibility

Pros

ClickUp offers one of the best sets of features out there. Its flexibility lets you tailor it to almost any workflow or situation which really makes it stand out. The calendar integration was also a big plus since it lets me view my whole day in one place.

Cons

Because it's such a complex platform, getting started and fully implementing it can be challenging. Also since I work mostly on mobile, it doesn't feel like the best fit for the way I use software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

NR

Nikhil Ranjan

Marketing and Advertising, 500+ employees

Less than a year

4.0
June 2022

Reliable and productive task management

Pros

Using ClickUp has been very fun. The support team is helpful and the platform feels safe, secure and dependable. Its task management features are highly customizable which really helps boost productivity.

Cons

Every now and then a small bug shows up but aside from that the tool is stable and I have not run into any other problems.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

DS

Devyani Sankpal

Banking, 101-500 employees

Less than a year

3.0
June 2022

Modern dashboard with flexible tracking

Pros

The modern looking interface is one of the best parts for me. The dashboard feels clean and it lays out Gantt charts and graphs clearly which helps a lot with tracking projects properly. I am also able to tailor the features to fit my workflow and the custom fields are especially useful when I need to add extra parameters to my progress tracking. On top of that the more advanced tools make it possible for my team and me to collaborate together on a single platform.

Cons

The mobile app has been hard to get used to because it runs very slowly and makes even simple actions feel more complicated than they should be. I also keep running into bugs whenever I create a new task list and there isn't proper documentation available to help troubleshoot or fix those issues.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6