Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, 11-50 employees
Less than a year
“Looks great and works well”
Pros
After trying several task management tools this one ended up being my top pick because it looks visually appealing while still being extremely functional.
Cons
Honestly, there isn't anything I dislike about the software. The only thing I'd want is for my whole team to start using it too so we could collaborate together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“Great free option with features”
Pros
Probably the biggest plus is that it's free while still offering most of the functionality you'd expect from almost any other tool in this category.
Cons
I did run into a few minor annoyances, mainly around collaborating in exactly the way I wanted.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Medical Practice, 11-50 employees
Less than a year
“Simple workflow that stays reliable”
Pros
Using it has been very easy and my experience with the software has been nothing but positive.
Cons
There are moments when it can feel a bit tricky to work through but the tech support team is excellent and helpful whenever needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Marketing and Advertising, 101-500 employees
More than a year
“Strong templates and learning resources”
Pros
The flexible templates really show what the platform can do and there's plenty of guidance available through ClickUp University and other resources like videos. Because of that, it's been much easier to stay on top of the many projects my team is handling and manage both time and resources more effectively.
Cons
One thing that can be confusing is knowing whether you're actually on a subpage within a document. It's also hard to spot the differences between two templates when they share the same name.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“Packed with useful task features”
Pros
From creating tasks to editing and keeping everything organized, this platform takes the whole workflow to another level. The interface feels both simple and advanced at the same time and handling tasks only takes a few clicks. One thing I really enjoy is being able to see my tasks in three different views thanks to the well-designed UI options. It also runs much faster than many similar tools and comes with far more features. It feels suitable for a very wide range of users and I am confident it can give teams a truly unique experience.
Cons
I'd still like to see is a stronger project tracking feature, along with the ability to enter more detailed project data and share that information with team members. Adding something like this would take the software to an entirely different level.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“Versatile tool for project tracking”
Pros
ClickUp has been a really amazing option for tracking small projects and it also works well when you need to manage bigger ones. Getting it up and running is very easy too and the range of integrations available is a nice bonus.
Cons
One thing it's still missing is better functionality for managing external clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
Less than 6 months
“Great fit for project work”
Pros
We've only recently started using this product and it's already been very simple to work with for managing our projects!
Cons
Well we have not run into anything we dislike about this product!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
More than a year
“easy to use features that deliver”
Pros
It comes with the essential functionality I need and getting started doesn't require any training. The platform is user friendly and easy to use.
Cons
At times it seems a little complex and I have had to come up with a few workarounds to make it do exactly what I need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Education Management, 1-10 employees
Less than 6 months
“Does a great job tracking projects”
Pros
Using ClickUp to log hours across my projects has been really helpful. The interface is simple and easy which makes working in the app efficient. I really appreciate how it tracks my progress, lays out every task that still needs attention, lets me collaborate with my team and gives me the ability to monitor each task within every project separately. That makes it much easier to stay on top of everything that everyone involved needs to complete.
Cons
One thing I am not a fan of is the number of promotional emails the company sends. That's really my only complaint about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 51-100 employees
Less than a year
“Project setup is very effortless”
Pros
Putting projects together in ClickUp is really easy which makes getting work organized much faster.
Cons
At the beginning the interface can seem a bit overwhelming until you get used to it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than a year
“Task organization that truly delivers”
Pros
As a small business this turned out to be exactly the system we needed to organize our work and prioritize tasks properly. It really fit what we were looking for.
Cons
There is definitely a learning curve and getting it set up and fully implemented takes real commitment. It also works best when the whole team is willing to stay engaged and consistently put in the effort to keep everything updated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
Less than a year
“Clear teamwork and good communication”
Pros
It keeps the whole team aligned in one place and makes communication pretty organized and easy.
Cons
Nothing to complain about right now. It does exactly what I expect it to do.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Internet, 1-10 employees
Less than 6 months
“Great for teamwork and organization”
Pros
it has been very user friendly and the pricing makes a lot of sense especially with premium features you can unlock as your business expands. It offers really strong communication tools for both team collaboration and B2B work and it does a good job of keeping your entire operation organized in a way that stays highly accessible.
Cons
I really have not run into any major downsides. The only issue is that things can get a little confusing when files aren't clearly labeled or stored properly though that feels more like a user-side problem than a fault with the software itself.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Education Management, 51-100 employees
Less than 6 months
“Free start with lots to explore”
Pros
Starting out is free which makes it possible to explore the features before committing.
Cons
It's hard to immediately see the full value because there's a lot to go through.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Accounting, 1-10 employees
Less than 6 months
“Excellent task and sprint management”
Pros
Really amazing software for organizing tasks and managing sprints.
Cons
There are still a few features I feel are missing, even though they may be available in other tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than 6 months
“all in one hub for project work”
Pros
This app has been the biggest win because it replaced several different tools I used to manage projects.
Cons
One thing I did not like was not being able to upgrade only a few extra users on a contract to the Business plan for admin access. It would also be really helpful to have a support chat especially for new users.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“Collaboration that really delivers results”
Pros
The way everything is set up makes teamwork work really well especially when multiple users need to collaborate across all tasks at the same time.
Cons
There are still a few sync bugs between users and I have noticed some performance slowdowns on servers in South America. That said the team seems to be actively improving both the bugs and the performance on a weekly basis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“drag and drop makes task management easy”
Pros
Using it is not a hassle since it's basically drag and drop. Creating a task is really simple and even the free version comes with a lot of features included.
Cons
It's very user friendly and the platform is clearly well built and thoughtfully designed for managing tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 500+ employees
More than a year
“Good setup for task tracking”
Pros
Task organization is one of the best parts for me especially with the way everything is arranged by status and the number of columns available for each piece of work. I use the time-tracking tool every day to help estimate project completion dates and it also makes coordinating tasks with multiple participants really simple.
Cons
Getting familiar with the platform took quite a while because it took me a long time to sort out several issues. One thing that stood out after thinking about it was the online status indicator such as a green dot can show up on someone's profile even when they are not using it, while people who actually are active sometimes appear to be offline.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Information Technology and Services, 51-100 employees
Less than a year
“Great dashboards and collaboration tools”
Pros
Its simple design, attractive interface and overall convenience are what convinced us to adopt it for project management especially for activities and projects that need close monitoring and strong attention to detail. One of the best approaches has been customizing the project database so the whole team can work together on developing and editing workflow diagrams. I really like that it gives us excellent project management features along with plenty of collaboration tools. We can set up a project board and begin adding activities right away since it lets us create realistic plans where everyone can contribute tasks, dates, dependencies between activities and comments. It also provides several task schedule views that we can manage as needed. Team members are able to update tasks and keep everyone else informed. Its automation tools automatically adjust dates for upcoming tasks based on the current project status and previous activities. The reports and dashboard are also very helpful for tracking project progress and identifying any issues.
Cons
There honestly were not many drawbacks for me to point out because it is user friendly and handles a lot of project management needs quickly including team communication, task updates and generating reports that capture all project changes. The only real limitation is that it does not handle large-scale projects with multiple WBS layers and thousands of activities very well. It works wonderfully for smaller projects with a limited number of tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8