Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VN
Vitalie Nistreanu

Telecommunications, 11-50 employees

Less than a year

5.0

“Versatile tool for any workflow”

Pros

This tool offers a broad range of features and possibilities so it fits just about any professional task or workflow you need it for.

Cons

I don't have any complaints or dissatisfaction with this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES
Elizabeth Soto

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0

“Easy to learn and use”

Pros

Right from the start I find the platform user friendly and if you're comfortable with tech, it's pretty quick to figure out and start using right away.

Cons

One issue I have run into is with task reminders. At times reminders for a specific task need to be created through the calendar instead of directly in the program. If the reminder on that task doesn't automatically sync to your calendar, you end up not getting the notification.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SG
Siokas George

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0

“Good integrations with great flexibility”

Pros

One of the biggest strengths is how well it integrates with tools and apps from other companies which really helps boost productivity. It also makes it possible to tailor the dashboard around the team's workflow and the specific needs of each project so the platform feels both practical and powerful. On top of that the team keeps introducing new ideas and services regularly which makes the software feel like it's constantly improving.

Cons

The only part that gave me trouble was the automation feature. It took some trial and error to understand and without a preview option, it was hard to see the effect it would have before applying it to the main project management pipeline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Works well across all devices”

Pros

Using this software on both PC and mobile has been very convenient and the interface is quite user friendly which I really liked.

Cons

I wasn't able to manage micro-tasks effectively in this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Alex

Stevenson housing, 11-50 employees

4.0

“We are willing to work with them again”

Pros

Their developers team is wise. The identify the mid way challenges and provide sophisticated solutions.

Cons

None

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

SM
Shaniece Morris

Cosmetics, 1-10 employees

Free Trial

4.0

“Task tracking that actually delivers”

Pros

It gave me most of what I needed to stay coordinated with my virtual assistant and keep track of tasks, time and overall progress effectively.

Cons

Well I still needed a few more features especially something like an inbox for communication and I couldn't find a quick or instant way to handle that.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

TS
Teara Sander

Hospitality, 1-10 employees

Less than a year

5.0

“Was not what I wanted”

Pros

At first I was enjoying this software but in the end it wasn't really what I wanted.

Cons

Customer support was poor and it took a long time to get in touch with someone.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

EC
Erika Chandler

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0

“all in one features I really enjoy”

Pros

Having 10+ features available in one place is the biggest advantage for me. The software is also organized really well so everything is clearly laid out and convenient to use.

Cons

One thing it still needs is a larger FAQ section since many of the most important questions are not covered there. I assume that may be why they offer live video chat support instead.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Education Management, 101-500 employees

Less than a year

5.0

“Better tracking and teamwork overall”

Pros

ClickUp has been really helpful for creating tasks, keeping everything organized and scheduling work clearly. Since we started using it my team's productivity has improved a lot. It makes it simple to follow the workflow, stay on top of deadlines and gives everyone access to important files when they need them.

Cons

There is a bit of a learning curve at first because it can feel somewhat complex but once you understand how it works, you can really get the most out of it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

ZI
Zainab Ijaz

Computer Software, 1-10 employees

Less than a year

5.0

“Customizable tracking done the right way”

Pros

Compared with other project management tools, this software seems much easier to use and is also far more affordable. The level of customization is what I appreciated most and being able to hide certain projects from other team members is a really useful touch. Creating organizing and scheduling tasks is simple and the time tracking and progress tracking features have truly been a game-changer for our team.

Cons

At this point I am genuinely very satisfied with the software. I just hope the team keeps developing it and adds even more features over time, although everything currently available already covers all of my needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

IK
Ifeanyi kalu

Real Estate, 1-10 employees

Less than a year

2.0

“Needs much better customer support”

Pros

Keeping everyone aligned across different projects in real time is definitely useful with this tool. It also integrates with Slack so I get notified whenever certain lists receive new tasks. Another feature I like is the Google Chrome extension since it lets me turn emails into tasks and attach those emails for quick reference later.

Cons

They really need to put more effort into customer service and bring in support staff who are stronger analytical thinkers.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

5

A
Anonymous

Computer Software, 11-50 employees

Less than a year

5.0

“Organizes tasks really well”

Pros

One thing I really liked about this software is its strong product management system and organizing tasks becomes very simple when using it.

Cons

The downside is that different tools still need to be developed to keep up with the software and make it function properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SG
sally gubeladze

Telecommunications, 51-100 employees

Less than 6 months

5.0

“Essential features that boost productivity”

Pros

It has become a must have in my workplace thanks to its useful and distinctive features. Everyone on the team can use it without trouble and it makes our business processes feel more engaging.

Cons

It would be nice to see rewards or bonus perks for long-term partners.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

AP
Arun Prakash

Real Estate, 51-100 employees

Less than a year

5.0

“Great for managing project work”

Pros

A really user friendly project management tool with simple documentation features that make it simple to keep everything organized and accessible.

Cons

There are a lot of features included in the product and up to this point I honestly have not come across any real downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD
Jessica Davis

Computer Software, 101-500 employees

More than a year

5.0

“Team collaboration all in one place”

Pros

Having one shared place where multiple teams can work on the same project or task is a huge advantage. It's especially helpful to separate the people who need to lead actions from those who just need visibility into what's happening without being directly involved. Since team members don't meet face to face, a tool like this really helps reduce misunderstandings around processes and how work should be handled.

Cons

There's definitely a learning curve because the platform offers so many features and customization options. It takes a while to get comfortable with it and really use it to its full potential. Also some features still feel a bit like minimum viable products so they could use more refinement and improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AP
Angela Presciuttini

Human Resources, 1-10 employees

Less than 6 months

5.0

“all in one control for projects”

Pros

Keeping long-term projects on track has always been tough for me because I tend to leave too many paths open and keep shifting my schedule. This platform really helps me stay consistent and organized. Having every task in one place makes a huge difference. The setup is excellent because it gives me a clear big-picture view while also letting me quickly check the smaller activities at a glance. I no longer lose myself in the details and I can stay on top of my projects at all times, from tasks and subtasks to timing. Another feature I really appreciate is the training center, It University. I am still discovering everything the platform can do since it offers so many useful tools and learning to manage them all takes time. The training center is well structured and I can always find what I need to keep improving.

Cons

It's an extremely capable platform with a lot of depth and a huge number of options. For someone like me running things solo, it fits my needs very well. The only real difficulty is the complexity because there is a lot to handle. It takes time to build enough knowledge and experience to really make full use of all the features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

TH
Tracy Hannigan

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“Flexible task flow with docs”

Pros

One thing I really like is how flexible it is. I can add tasks, set timeframes, arrange them in sequence and even place editable documents directly inside the tasks as they move through the workflow.

Cons

Since I am working solo, there are a lot of features I simply don't need and it would be much better if I could switch those off to make the system simpler for everyday use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Apparel & Fashion, 1-10 employees

Less than a year

3.0

“Powerful but feels a bit messy”

Pros

There's a surprisingly wide range of functionality in the free version and it feels very powerful for software you can use without paying.

Cons

Over time it started to feel bloated with too many features and the interface and overall ease of use have taken a hit. It can be pretty confusing to navigate.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

5

Functionality

3

MY
Maizy Yuan

Religious Institutions, 11-50 employees

Less than 6 months

4.0

“Modern hub for getting work done”

Pros

It's clearly built around helping users save time and get more done by bringing a lot of different tools together into a single dashboard or hub. Instead of bouncing between a dozen separate apps, I can handle a lot of that in one integrated space. It pulls this off fairly well and the interface makes a big difference too as it looks good, bright, modern and very in step with current software design.

Cons

When a platform tries to cover this much, it usually ends up falling a little short in certain areas. Even though it integrates with a lot of tools, it still cannot bring in every feature from every piece of software. Because of that, I sometimes feel that using separate apps while a bit more complicated still gives me better control over how things are done.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

SC
Shane Cates

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Packed with features and a winner”

Pros

Right away ClickUp felt like one of the most capable task management tools I have used. It's packed with features and has been able to handle pretty much everything I have needed it to do. The interface looks good, navigation makes sense and it works really well for both me and my team since we use it every single day. I also appreciate that the development team keeps rolling out improvements and new features on a regular basis. On top of that it's affordable which makes it even better.

Cons

Getting started does take some time because there's definitely a learning curve and all the options can feel a little overwhelming at first. That said they do provide helpful instructional videos on YouTube which makes it much easier to get up to speed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10