Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BA

Bijay Adhikari

Education Management, 1-10 employees

Less than 6 months

5.0
June 2022

Does a great job tracking projects

Pros

Using ClickUp to log hours across my projects has been really helpful. The interface is simple and easy which makes working in the app efficient. I really appreciate how it tracks my progress, lays out every task that still needs attention, lets me collaborate with my team and gives me the ability to monitor each task within every project separately. That makes it much easier to stay on top of everything that everyone involved needs to complete.

Cons

One thing I am not a fan of is the number of promotional emails the company sends. That's really my only complaint about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

David Beach

Telecommunications, 51-100 employees

Less than a year

5.0
June 2022

Project setup is very effortless

Pros

Putting projects together in ClickUp is really easy which makes getting work organized much faster.

Cons

At the beginning the interface can seem a bit overwhelming until you get used to it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

HW

Harrison Williams

E-Learning, 1-10 employees

Less than a year

5.0
June 2022

Task organization that truly delivers

Pros

As a small business this turned out to be exactly the system we needed to organize our work and prioritize tasks properly. It really fit what we were looking for.

Cons

There is definitely a learning curve and getting it set up and fully implemented takes real commitment. It also works best when the whole team is willing to stay engaged and consistently put in the effort to keep everything updated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

SP

Sharmin Prince

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
June 2022

Clear teamwork and good communication

Pros

It keeps the whole team aligned in one place and makes communication pretty organized and easy.

Cons

Nothing to complain about right now. It does exactly what I expect it to do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BE

Brian Endres

Internet, 1-10 employees

Less than 6 months

4.0
June 2022

Great for teamwork and organization

Pros

it has been very user friendly and the pricing makes a lot of sense especially with premium features you can unlock as your business expands. It offers really strong communication tools for both team collaboration and B2B work and it does a good job of keeping your entire operation organized in a way that stays highly accessible.

Cons

I really have not run into any major downsides. The only issue is that things can get a little confusing when files aren't clearly labeled or stored properly though that feels more like a user-side problem than a fault with the software itself.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

RC

Rovel Chambers

Education Management, 51-100 employees

Less than 6 months

5.0
June 2022

Free start with lots to explore

Pros

Starting out is free which makes it possible to explore the features before committing.

Cons

It's hard to immediately see the full value because there's a lot to go through.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

RCG

Ricardo Costana Garcia

Accounting, 1-10 employees

Less than 6 months

5.0
June 2022

Excellent task and sprint management

Pros

Really amazing software for organizing tasks and managing sprints.

Cons

There are still a few features I feel are missing, even though they may be available in other tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 11-50 employees

Less than 6 months

5.0
June 2022

all in one hub for project work

Pros

This app has been the biggest win because it replaced several different tools I used to manage projects.

Cons

One thing I did not like was not being able to upgrade only a few extra users on a contract to the Business plan for admin access. It would also be really helpful to have a support chat especially for new users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

RR

Ricardo Rover

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2022

Collaboration that really delivers results

Pros

The way everything is set up makes teamwork work really well especially when multiple users need to collaborate across all tasks at the same time.

Cons

There are still a few sync bugs between users and I have noticed some performance slowdowns on servers in South America. That said the team seems to be actively improving both the bugs and the performance on a weekly basis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

SWDB

sergio wilfrido dominguez bautista

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2022

drag and drop makes task management easy

Pros

Using it is not a hassle since it's basically drag and drop. Creating a task is really simple and even the free version comes with a lot of features included.

Cons

It's very user friendly and the platform is clearly well built and thoughtfully designed for managing tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MH

Melissa Hallam

Computer Software, 500+ employees

More than a year

4.0
June 2022

Good setup for task tracking

Pros

Task organization is one of the best parts for me especially with the way everything is arranged by status and the number of columns available for each piece of work. I use the time-tracking tool every day to help estimate project completion dates and it also makes coordinating tasks with multiple participants really simple.

Cons

Getting familiar with the platform took quite a while because it took me a long time to sort out several issues. One thing that stood out after thinking about it was the online status indicator such as a green dot can show up on someone's profile even when they are not using it, while people who actually are active sometimes appear to be offline.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

AR

Angel Rose

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2022

Great dashboards and collaboration tools

Pros

Its simple design, attractive interface and overall convenience are what convinced us to adopt it for project management especially for activities and projects that need close monitoring and strong attention to detail. One of the best approaches has been customizing the project database so the whole team can work together on developing and editing workflow diagrams. I really like that it gives us excellent project management features along with plenty of collaboration tools. We can set up a project board and begin adding activities right away since it lets us create realistic plans where everyone can contribute tasks, dates, dependencies between activities and comments. It also provides several task schedule views that we can manage as needed. Team members are able to update tasks and keep everyone else informed. Its automation tools automatically adjust dates for upcoming tasks based on the current project status and previous activities. The reports and dashboard are also very helpful for tracking project progress and identifying any issues.

Cons

There honestly were not many drawbacks for me to point out because it is user friendly and handles a lot of project management needs quickly including team communication, task updates and generating reports that capture all project changes. The only real limitation is that it does not handle large-scale projects with multiple WBS layers and thousands of activities very well. It works wonderfully for smaller projects with a limited number of tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

VN

Vitalie Nistreanu

Telecommunications, 11-50 employees

Less than a year

5.0
June 2022

Versatile tool for any workflow

Pros

This tool offers a broad range of features and possibilities so it fits just about any professional task or workflow you need it for.

Cons

I don't have any complaints or dissatisfaction with this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Elizabeth Soto

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0
June 2022

Easy to learn and use

Pros

Right from the start I find the platform user friendly and if you're comfortable with tech, it's pretty quick to figure out and start using right away.

Cons

One issue I have run into is with task reminders. At times reminders for a specific task need to be created through the calendar instead of directly in the program. If the reminder on that task doesn't automatically sync to your calendar, you end up not getting the notification.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SG

Siokas George

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
June 2022

Good integrations with great flexibility

Pros

One of the biggest strengths is how well it integrates with tools and apps from other companies which really helps boost productivity. It also makes it possible to tailor the dashboard around the team's workflow and the specific needs of each project so the platform feels both practical and powerful. On top of that the team keeps introducing new ideas and services regularly which makes the software feel like it's constantly improving.

Cons

The only part that gave me trouble was the automation feature. It took some trial and error to understand and without a preview option, it was hard to see the effect it would have before applying it to the main project management pipeline.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Marketing and Advertising, 11-50 employees

Less than a year

5.0
June 2022

Works well across all devices

Pros

Using this software on both PC and mobile has been very convenient and the interface is quite user friendly which I really liked.

Cons

I wasn't able to manage micro-tasks effectively in this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Alex

Stevenson housing, 11-50 employees

4.0
June 2022

We are willing to work with them again

Pros

Their developers team is wise. The identify the mid way challenges and provide sophisticated solutions.

Cons

None

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

SM

Shaniece Morris

Cosmetics, 1-10 employees

Free Trial

4.0
June 2022

Task tracking that actually delivers

Pros

It gave me most of what I needed to stay coordinated with my virtual assistant and keep track of tasks, time and overall progress effectively.

Cons

Well I still needed a few more features especially something like an inbox for communication and I couldn't find a quick or instant way to handle that.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

TS

Teara Sander

Hospitality, 1-10 employees

Less than a year

5.0
June 2022

Was not what I wanted

Pros

At first I was enjoying this software but in the end it wasn't really what I wanted.

Cons

Customer support was poor and it took a long time to get in touch with someone.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

EC

Erika Chandler

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
June 2022

all in one features I really enjoy

Pros

Having 10+ features available in one place is the biggest advantage for me. The software is also organized really well so everything is clearly laid out and convenient to use.

Cons

One thing it still needs is a larger FAQ section since many of the most important questions are not covered there. I assume that may be why they offer live video chat support instead.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9