Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, 500+ employees
Less than a year
“Handles project work very well”
Pros
What I value most is how well it manages information and organizes projects. With the kinds of projects our team handles, everything was coordinated in a simple way, even with many collaborators involved in different roles.
Cons
Overall I don't have any major complaints. If anything, report generation could be a bit more efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Templates center is a standout feature”
Pros
One thing that really stands out is the templates center. It gives you plenty of inspiration to work from and you can also build your own templates and keep them all organized in one place.
Cons
There honestly isn't much to complain about but if I had to nitpick, I'd say the UI could use a small refresh. Monday.com still feels a bit cleaner and more modern to me though it's not a major issue at all.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Information Technology and Services, 1-10 employees
More than a year
“Free hub that works for scrum”
Pros
One of the biggest reasons I enjoy using it is that it's free and even with that, it covers both simple and more advanced project management needs. It works especially well for teams using SCRUM since you can organize sprints and keep track of all project-related activities in one place. Sharing information is also really convenient, whether it's images, documents, text, URLs or other files and the drag-and-drop interface makes that process feel natural. On top of that it includes internal chat and comments across everything which helps collaboration a lot. Another plus is that you can install it on your computer and keep working offline because it's built as a PWA. The built-in clock for tracking time on each task is also a really useful feature.
Cons
Honestly, I am not pointing out any cons here because I have been happy with all the features in this application and it has been a very good tool for managing projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Team collaboration works really well”
Pros
Collaborating with my team was the part I appreciated most especially with the way we used the platform together.
Cons
Task management on this platform wasn't always as easy as it has been in some other tools I have used.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Building Materials, 1-10 employees
Free Trial
“Easy to use and dependable”
Pros
It's easy to use, is very user friendly and pretty much delivers exactly what it promises without causing much frustration.
Cons
It can be a little glitchy once in a while though not too often. There's also a small learning curve at the beginning but after you get familiar with it, it works well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Real Estate, 11-50 employees
Less than 6 months
“Great interface for team work”
Pros
The platform is simple to navigate, has an excellent interface and makes collaboration really convenient.
Cons
There are plenty of features and settings to dig into which can feel a bit overwhelming at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Consumer Goods, 11-50 employees
More than a year
“Teams finally feel aligned now”
Pros
Bringing multiple teams into one place to collaborate on the same project or task has been really valuable. It's especially helpful that the platform separates people who are responsible for action items from those who only need visibility into what's going on. Since some of our teams don't meet face to face, we used to run into process-related misunderstandings and this has done a lot to keep everyone aligned around a shared project.
Cons
One downside is that customer support doesn't offer live chat or phone assistance. Because of that, getting a response can take about a day especially with time zone differences in the mix.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“Strong all in one platform overall”
Pros
It's honestly impressive how one platform can handle project management, task tracking and issue management all in one place. It really feels like a strong alternative to tools like Jira, Basecamp, Trello, Airtable and Asana. If you're someone who knows product workflows well, this is a fantastic option and the free forever plan makes it even more appealing.
Cons
The only real drawback is that because it covers so much functionality, the interface can feel a little complicated at first and takes some time to fully learn.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Consumer Goods, 1-10 employees
Less than 6 months
“Versatile tasks with team chat”
Pros
Having the ability to create many different tasks and chat with teammates in one place has been really useful.
Cons
It is a bit more expensive compared with other similar programs.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Retail, 1-10 employees
Less than a year
“Powerful workflow that is easy”
Pros
Right from the start it is user friendly, capable and easy to use.
Cons
Picking up more advanced tricks does take time and quite a bit of effort.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Computer Software, 101-500 employees
Less than 6 months
“Great for complex planning work”
Pros
Handling large projects is very manageable with ClickUp especially for software work where there are long task lists and each item needs to be assigned to the right person.
Cons
I wouldn't really suggest it for general teams that just want a simple way to assign tasks to users. It takes extra time and effort to organize because the platform is built for more complicated projects. That works well when tasks are closely aligned and the project needs that structure but for short projects or repetitive task lists, it ends up feeling like unnecessary extra work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Information Technology and Services, 51-100 employees
Less than a year
“Strong planning and team flow”
Pros
Right away ClickUp is organized because the interface is split into three core areas which are Project Management, Task Management and Time Tracking. Each section helps keep projects under control by letting users add start and end dates, create tasks and subtasks and assign them to specific team members. It also makes collaboration broader since clients or partners can be added to each project when needed. After a project is assigned, users can estimate how long it should take to complete which helps with planning and accountability. The ClickUp and Giphy integration is both practical and user friendly and the two tools work well together for handling complex workflows and packed schedules. Syncing ClickUp with Google Calendar is also very convenient because meetings no longer need to be scheduled manually and it becomes much easier to block out time for more important work. On top of that the Chrome extension helps users get things done without having to log into multiple separate programs which supports better teamwork and boosts overall productivity.
Cons
Even with a strong notification system it still has a few limitations. The platform offers a broad feature set but some functions are still missing. The company follows a mindset of improving by 1% every day and that approach clearly shows in the product. Because of that new features and updates are often released immediately, even when they are not fully refined yet. That same fast-iteration philosophy can also be seen in the notification system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Computer Software, 51-100 employees
Less than a year
“Simple interface with enjoyable workflow”
Pros
The interface is clean, practical and very easy to use. The visuals and color choices are also really well done which makes even boring tasks feel more enjoyable.
Cons
A dark mode is definitely missing. After working in it for long hours, it can start to strain the eyes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than a year
“Handy mobile task tracking app”
Pros
Having the mobile app makes it really convenient to stay on top of my tasks from my phone. Each task can also be organized with subtasks, a description and a priority level which helps a lot.
Cons
One thing I'd change is making the complete button for a task easier to spot.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Financial Services, 101-500 employees
Less than a year
“Great hub for team coordination”
Pros
ClickUp is a powerful platform that lets you build multiple databases to keep activities and data flowing in sync across different teams and departments.
Cons
Its overall workflow can be challenging for people who are used to working with more flexible tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Hospitality, 1-10 employees
Free Trial
“Strong automations and helpful integrations”
Pros
It comes across as a powerful platform, with plenty of built-in automations and native integrations that make it very capable.
Cons
Getting my first workspace set up was confusing especially when trying to understand the different databases. The way some parameters carry over into nested tables also makes it harder to build databases with unique, standalone characteristics.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Graphic Design, 1-10 employees
Less than 6 months
“Great features and good execution”
Pros
ClickUp has a lot to appreciate all in one place, from its functionality and feature set to how well everything is carried out. It's genuinely impressive in terms of what it can do.
Cons
Honestly, there's very little to dislike about this software, at least for the ways I use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“Helpful reminders sent every day”
Pros
One of the best parts of this software, in my opinion, is the reminder feature. It's really useful and helps me stay on top of tasks.
Cons
The Gantt chart could use a bit more improvement so the dashboard feels better and more complete.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Internet, 500+ employees
More than a year
“Boosts productivity with good organization”
Pros
Since we started using this software, our team's productivity has gone way up. It has really helped us simplify how we manage multiple projects at once. The available templates are very useful, all the files stay organized in one place, collaboration with project members is much easier and it helps us complete work on schedule while maintaining a strong sense of security.
Cons
One challenge is that tracking items properly requires very careful tagging and categorizing of every single task. Some people on our team have had a hard time adjusting to that new requirement.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Education Management, 500+ employees
Less than 6 months
“Versatile workspace that looks great”
Pros
ClickUp offers a huge range of features and that's one of its biggest strengths. It lets you organize nearly everything exactly the way you want which makes it incredibly flexible. The variety it offers, combined with how refined and well-built the platform feels, is what really sets it apart.
Cons
At the same time the sheer number of options can feel overwhelming and that may cause some users to lose interest or have a hard time sticking with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9