Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CPM
Carlos Palacios Machado

Education Management, 500+ employees

Less than a year

5.0

“Handles project work very well”

Pros

What I value most is how well it manages information and organizes projects. With the kinds of projects our team handles, everything was coordinated in a simple way, even with many collaborators involved in different roles.

Cons

Overall I don't have any major complaints. If anything, report generation could be a bit more efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CD
Chris Davis

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Templates center is a standout feature”

Pros

One thing that really stands out is the templates center. It gives you plenty of inspiration to work from and you can also build your own templates and keep them all organized in one place.

Cons

There honestly isn't much to complain about but if I had to nitpick, I'd say the UI could use a small refresh. Monday.com still feels a bit cleaner and more modern to me though it's not a major issue at all.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

YO
Yehanny Olivares

Information Technology and Services, 1-10 employees

More than a year

5.0

“Free hub that works for scrum”

Pros

One of the biggest reasons I enjoy using it is that it's free and even with that, it covers both simple and more advanced project management needs. It works especially well for teams using SCRUM since you can organize sprints and keep track of all project-related activities in one place. Sharing information is also really convenient, whether it's images, documents, text, URLs or other files and the drag-and-drop interface makes that process feel natural. On top of that it includes internal chat and comments across everything which helps collaboration a lot. Another plus is that you can install it on your computer and keep working offline because it's built as a PWA. The built-in clock for tracking time on each task is also a really useful feature.

Cons

Honestly, I am not pointing out any cons here because I have been happy with all the features in this application and it has been a very good tool for managing projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB
Deon Bonaparte

Marketing and Advertising, 1-10 employees

Less than a year

3.0

“Team collaboration works really well”

Pros

Collaborating with my team was the part I appreciated most especially with the way we used the platform together.

Cons

Task management on this platform wasn't always as easy as it has been in some other tools I have used.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

KS
Kyle Senteno

Building Materials, 1-10 employees

Free Trial

4.0

“Easy to use and dependable”

Pros

It's easy to use, is very user friendly and pretty much delivers exactly what it promises without causing much frustration.

Cons

It can be a little glitchy once in a while though not too often. There's also a small learning curve at the beginning but after you get familiar with it, it works well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JF
Jordan Fuqua

Real Estate, 11-50 employees

Less than 6 months

5.0

“Great interface for team work”

Pros

The platform is simple to navigate, has an excellent interface and makes collaboration really convenient.

Cons

There are plenty of features and settings to dig into which can feel a bit overwhelming at first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

IA
Irina Artemova

Consumer Goods, 11-50 employees

More than a year

5.0

“Teams finally feel aligned now”

Pros

Bringing multiple teams into one place to collaborate on the same project or task has been really valuable. It's especially helpful that the platform separates people who are responsible for action items from those who only need visibility into what's going on. Since some of our teams don't meet face to face, we used to run into process-related misunderstandings and this has done a lot to keep everyone aligned around a shared project.

Cons

One downside is that customer support doesn't offer live chat or phone assistance. Because of that, getting a response can take about a day especially with time zone differences in the mix.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SC
Srikanth Chandrasekaran

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“Strong all in one platform overall”

Pros

It's honestly impressive how one platform can handle project management, task tracking and issue management all in one place. It really feels like a strong alternative to tools like Jira, Basecamp, Trello, Airtable and Asana. If you're someone who knows product workflows well, this is a fantastic option and the free forever plan makes it even more appealing.

Cons

The only real drawback is that because it covers so much functionality, the interface can feel a little complicated at first and takes some time to fully learn.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

EK
Ezra Kuang

Consumer Goods, 1-10 employees

Less than 6 months

4.0

“Versatile tasks with team chat”

Pros

Having the ability to create many different tasks and chat with teammates in one place has been really useful.

Cons

It is a bit more expensive compared with other similar programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

KS
Kinah Smith

Retail, 1-10 employees

Less than a year

5.0

“Powerful workflow that is easy”

Pros

Right from the start it is user friendly, capable and easy to use.

Cons

Picking up more advanced tricks does take time and quite a bit of effort.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SS
Siddharth Sharma

Computer Software, 101-500 employees

Less than 6 months

4.0

“Great for complex planning work”

Pros

Handling large projects is very manageable with ClickUp especially for software work where there are long task lists and each item needs to be assigned to the right person.

Cons

I wouldn't really suggest it for general teams that just want a simple way to assign tasks to users. It takes extra time and effort to organize because the platform is built for more complicated projects. That works well when tasks are closely aligned and the project needs that structure but for short projects or repetitive task lists, it ends up feeling like unnecessary extra work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

SM
Shaheer Malik

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Strong planning and team flow”

Pros

Right away ClickUp is organized because the interface is split into three core areas which are Project Management, Task Management and Time Tracking. Each section helps keep projects under control by letting users add start and end dates, create tasks and subtasks and assign them to specific team members. It also makes collaboration broader since clients or partners can be added to each project when needed. After a project is assigned, users can estimate how long it should take to complete which helps with planning and accountability. The ClickUp and Giphy integration is both practical and user friendly and the two tools work well together for handling complex workflows and packed schedules. Syncing ClickUp with Google Calendar is also very convenient because meetings no longer need to be scheduled manually and it becomes much easier to block out time for more important work. On top of that the Chrome extension helps users get things done without having to log into multiple separate programs which supports better teamwork and boosts overall productivity.

Cons

Even with a strong notification system it still has a few limitations. The platform offers a broad feature set but some functions are still missing. The company follows a mindset of improving by 1% every day and that approach clearly shows in the product. Because of that new features and updates are often released immediately, even when they are not fully refined yet. That same fast-iteration philosophy can also be seen in the notification system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

YFK
Yavuz Furkan Karab

Computer Software, 51-100 employees

Less than a year

5.0

“Simple interface with enjoyable workflow”

Pros

The interface is clean, practical and very easy to use. The visuals and color choices are also really well done which makes even boring tasks feel more enjoyable.

Cons

A dark mode is definitely missing. After working in it for long hours, it can start to strain the eyes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JD
Jessica Dade

E-Learning, 1-10 employees

Less than a year

5.0

“Handy mobile task tracking app”

Pros

Having the mobile app makes it really convenient to stay on top of my tasks from my phone. Each task can also be organized with subtasks, a description and a priority level which helps a lot.

Cons

One thing I'd change is making the complete button for a task easier to spot.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 101-500 employees

Less than a year

4.0

“Great hub for team coordination”

Pros

ClickUp is a powerful platform that lets you build multiple databases to keep activities and data flowing in sync across different teams and departments.

Cons

Its overall workflow can be challenging for people who are used to working with more flexible tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

MDLDSP
Maria de Lourdes dos Santos Piscitelli

Hospitality, 1-10 employees

Free Trial

4.0

“Strong automations and helpful integrations”

Pros

It comes across as a powerful platform, with plenty of built-in automations and native integrations that make it very capable.

Cons

Getting my first workspace set up was confusing especially when trying to understand the different databases. The way some parameters carry over into nested tables also makes it harder to build databases with unique, standalone characteristics.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Graphic Design, 1-10 employees

Less than 6 months

5.0

“Great features and good execution”

Pros

ClickUp has a lot to appreciate all in one place, from its functionality and feature set to how well everything is carried out. It's genuinely impressive in terms of what it can do.

Cons

Honestly, there's very little to dislike about this software, at least for the ways I use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0

“Helpful reminders sent every day”

Pros

One of the best parts of this software, in my opinion, is the reminder feature. It's really useful and helps me stay on top of tasks.

Cons

The Gantt chart could use a bit more improvement so the dashboard feels better and more complete.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

SB
Shayla Buechnert

Internet, 500+ employees

More than a year

4.0

“Boosts productivity with good organization”

Pros

Since we started using this software, our team's productivity has gone way up. It has really helped us simplify how we manage multiple projects at once. The available templates are very useful, all the files stay organized in one place, collaboration with project members is much easier and it helps us complete work on schedule while maintaining a strong sense of security.

Cons

One challenge is that tracking items properly requires very careful tagging and categorizing of every single task. Some people on our team have had a hard time adjusting to that new requirement.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

AP
Andrei Piscitelli

Education Management, 500+ employees

Less than 6 months

5.0

“Versatile workspace that looks great”

Pros

ClickUp offers a huge range of features and that's one of its biggest strengths. It lets you organize nearly everything exactly the way you want which makes it incredibly flexible. The variety it offers, combined with how refined and well-built the platform feels, is what really sets it apart.

Cons

At the same time the sheer number of options can feel overwhelming and that may cause some users to lose interest or have a hard time sticking with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9