Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Motion Pictures and Film, 1-10 employees
Less than 6 months
“Task scheduling that really delivers”
Pros
Running my work through ClickUp has been a big help especially as a video editor managing both my business and all the tasks that need to be completed. It does a professional job when it comes to organizing and scheduling work and that has made it much easier to keep everything on track. Speed is also a major advantage, whether someone is working solo or collaborating with a full team. Compared with other alternatives, it feels simpler to handle which is why I'd definitely recommend it for both individual use and team-based work.
Cons
I honestly have very few complaints since I mostly use it on a computer but the mobile app still seems to have a few issues. It feels a bit experimental at times and I'd like to see those problems worked on and improved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Higher Education, 101-500 employees
Less than 6 months
“Great interface and easy usability”
Pros
Using it is not a hassle and the interface is one of the best parts of the software.
Cons
Honestly, there's nothing I dislike about it as to me the software seems top-notch overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Free Trial
“all in one hub for task work”
Pros
Having everything for the team's tasks in one place is really valuable. The interface also looks amazing and is genuinely practical to use.
Cons
It does feel a bit too expensive for smaller teams and I'd still like to see stronger email integration.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Education Management, 1-10 employees
Less than 6 months
“Fast, organized, and very easy use”
Pros
Everything is quick and easy to use. I'd definitely recommend this software to anyone who wants to stay organized.
Cons
I really don't have anything negative to point out here. Overall it's fast and simple to work with.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Higher Education, 500+ employees
Less than 6 months
“Versatile workspace for any team”
Pros
Beyond basic task tracking, this software gives me a full set of tools for everyday work including reminders, chat, calendars and more. I also appreciate how much flexibility it offers to match my company's needs which makes it practical for involving different departments and team members in one place.
Cons
There are a few small bugs when creating lists and it can take quite a bit of time to get everyone comfortable with the idea that the software really isn't as complicated to use as they first assume.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Human Resources, 101-500 employees
Less than 6 months
“Clear workflow that stays efficient”
Pros
Everything is laid out in a way that's simple to follow so it doesn't take long to understand how things work and get tasks done.
Cons
There really isn't anything about the program that I disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 500+ employees
Less than 6 months
“Great fit for hybrid teams”
Pros
Our team had a fantastic experience during the trial especially with how well it blended into our hybrid work setup. It made remote marketing projects much more manageable and came with a lot of features we hadn't even realized we would need.
Cons
Getting started felt a little overwhelming because there were just so many features to sort through and we were a bit unsure at first. More built-in guidance or training from the software would have made onboarding easier, although that still would have taken extra time on our end.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Publishing, 1-10 employees
Less than a year
“Fantastic for coordinating team work”
Pros
Rolling this out to a large team went really well, even with plenty of people who weren't especially tech savvy. Everyone picked it up fast, it keeps track of just about everything you'd need and connecting related content is simple. I genuinely loved using this tool.
Cons
A few of the more hardcore PMs on our team mentioned that some reporting formats available in other project management tools were missing here. That said it did not get in the way of staying organized or keeping work moving forward.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Non-Profit Organization Management, 11-50 employees
Less than a year
“Flexible and free to start”
Pros
We were up and running right away by importing our data from a spreadsheet. The biggest advantage for us was that it's free while still offering a lot of customization.
Cons
One challenge we've run into is that every item has to be tagged and categorized carefully to keep tracking accurate. That level of detail has ended up being a bit too much for some people on our team to manage.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Food Production, 1-10 employees
Free Trial
“highly productive setup”
Pros
Right away this software felt very user friendly and well organized. Everything is put together in a way that makes sense and it has made a huge difference in how much product we're able to put out and how much revenue we bring in each day.
Cons
Up to this point I really have not come across anything I dislike. Everything in the software seems to be managed very well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Great shortcuts and useful features”
Pros
Using this product is very easy and simple and it comes packed with plenty of really useful functions. The keyboard shortcuts are definitely the best part for me.
Cons
At times it includes so many features that it can feel a little overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Automotive, 1-10 employees
Less than 6 months
“Surprisingly polished workflow overall”
Pros
Everything about it works well and the software runs without any issues.
Cons
Honestly, there isn't anything I dislike about it as I really love using it.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
5
Photography, 1-10 employees
Less than 6 months
“Helpful templates with full control”
Pros
Having built-in templates makes everything much simpler and keeping all files in one place is a big advantage. It helps a lot with coordinating project members and makes it easier to finish work within the expected timeframe with full confidence. The task tracking options and available models are very useful and the CRM-sales integration gives better visibility into customer information.
Cons
Overall I don't really have any complaints about the software because the constant updates keep addressing things as needed. We also have not finished testing all of its features yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 11-50 employees
Less than 6 months
“Filtering helps but feels overwhelming”
Pros
The filtering tools and scope management are really useful and they help me stay aligned with the design process.
Cons
There are just so many features that it can feel overwhelming at times. I still get lost occasionally especially when I am trying to pull together one complete filtered overview.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
3
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Great tools for task organization”
Pros
There are lots of different ways to organize information and break down schedules, processes and tasks which makes it very versatile.
Cons
This is less a problem with the software and more about the time it takes to learn everything it can do. It has so many capabilities that I am still only using it at a pretty basic level because I have not set aside enough time to explore it fully. The upside is that it still works well even that way and as I learn more, I'll be able to get even more out of it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than 6 months
“Strong tools for team projects”
Pros
ClickUp comes with plenty of useful features for managing tasks, coordinating your team and keeping project work organized.
Cons
Getting everything set up wasn't very easy at first but with a few online tutorials it's definitely manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer Software, 11-50 employees
Less than 6 months
“Confusing and mixed-up experience”
Pros
As a project and task management platform, it does a really good job with tagging, creating subtasks and helping control and track tasks throughout the workflow.
Cons
Task management and task monitoring are handled very well which makes this a frustratingly mixed experience overall.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
3
Marketing and Advertising, 101-500 employees
Less than a year
“Productive powerhouse for task planning”
Pros
Managing time and planning tasks feels really efficient with this tool. It lets me see the whole team, assign work to each person and keep track of progress without any trouble.
Cons
I have not had any negative experience with it while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
Less than a year
“Flexible workflows with live teamwork”
Pros
One of the best parts of ClickUp is how much you can tailor the workflows to fit exactly how your team works. I have not come across another project management tool that gives this same level of flexibility. The interface also is simple and user friendly. It is simple enough for beginners to get started with, while still offering plenty for more advanced users. Team members can follow live updates, get tagged in comments and keep track of upcoming deadlines without disrupting anyone else's workflow. There is also a mobile app that some of our team relies on. Having tasks available there is a big advantage for us since we provide a wide range of products to our clients.
Cons
There is not a lot to complain about but one issue does stand out such as the custom fields feature. I would really love to see a better way to manage those fields instead of just cycling through them until they feel used up. There are also too many small buttons, links and elements floating around which can feel distracting. The whole interface could benefit from a cleaner, more minimal and more focused design. Even with that, I still think the software has strong use cases and we do actively use it though for full task and project management it does not feel 100% complete yet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than a year
“all in one for planning and knowledge”
Pros
With other tools, information was scattered across different apps but here I can keep everything together in a single platform. That's what made it stand out for me as I am able to handle everything in one place.
Cons
Adding new panels in the Dashboard area isn't very easy and that part could definitely be simpler.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9