Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SC

Srikanth Chandrasekaran

Marketing and Advertising, 11-50 employees

Less than a year

5.0
May 2022

Strong all in one platform overall

Pros

It's honestly impressive how one platform can handle project management, task tracking and issue management all in one place. It really feels like a strong alternative to tools like Jira, Basecamp, Trello, Airtable and Asana. If you're someone who knows product workflows well, this is a fantastic option and the free forever plan makes it even more appealing.

Cons

The only real drawback is that because it covers so much functionality, the interface can feel a little complicated at first and takes some time to fully learn.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

EK

Ezra Kuang

Consumer Goods, 1-10 employees

Less than 6 months

4.0
May 2022

Versatile tasks with team chat

Pros

Having the ability to create many different tasks and chat with teammates in one place has been really useful.

Cons

It is a bit more expensive compared with other similar programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

KS

Kinah Smith

Retail, 1-10 employees

Less than a year

5.0
May 2022

Powerful workflow that is easy

Pros

Right from the start it is user friendly, capable and easy to use.

Cons

Picking up more advanced tricks does take time and quite a bit of effort.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SS

Siddharth Sharma

Computer Software, 101-500 employees

Less than 6 months

4.0
May 2022

Great for complex planning work

Pros

Handling large projects is very manageable with ClickUp especially for software work where there are long task lists and each item needs to be assigned to the right person.

Cons

I wouldn't really suggest it for general teams that just want a simple way to assign tasks to users. It takes extra time and effort to organize because the platform is built for more complicated projects. That works well when tasks are closely aligned and the project needs that structure but for short projects or repetitive task lists, it ends up feeling like unnecessary extra work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

SM

Shaheer Malik

Information Technology and Services, 51-100 employees

Less than a year

5.0
May 2022

Strong planning and team flow

Pros

Right away ClickUp is organized because the interface is split into three core areas which are Project Management, Task Management and Time Tracking. Each section helps keep projects under control by letting users add start and end dates, create tasks and subtasks and assign them to specific team members. It also makes collaboration broader since clients or partners can be added to each project when needed. After a project is assigned, users can estimate how long it should take to complete which helps with planning and accountability. The ClickUp and Giphy integration is both practical and user friendly and the two tools work well together for handling complex workflows and packed schedules. Syncing ClickUp with Google Calendar is also very convenient because meetings no longer need to be scheduled manually and it becomes much easier to block out time for more important work. On top of that the Chrome extension helps users get things done without having to log into multiple separate programs which supports better teamwork and boosts overall productivity.

Cons

Even with a strong notification system it still has a few limitations. The platform offers a broad feature set but some functions are still missing. The company follows a mindset of improving by 1% every day and that approach clearly shows in the product. Because of that new features and updates are often released immediately, even when they are not fully refined yet. That same fast-iteration philosophy can also be seen in the notification system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

YFK

Yavuz Furkan Karab

Computer Software, 51-100 employees

Less than a year

5.0
May 2022

Simple interface with enjoyable workflow

Pros

The interface is clean, practical and very easy to use. The visuals and color choices are also really well done which makes even boring tasks feel more enjoyable.

Cons

A dark mode is definitely missing. After working in it for long hours, it can start to strain the eyes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JD

Jessica Dade

E-Learning, 1-10 employees

Less than a year

5.0
May 2022

Handy mobile task tracking app

Pros

Having the mobile app makes it really convenient to stay on top of my tasks from my phone. Each task can also be organized with subtasks, a description and a priority level which helps a lot.

Cons

One thing I'd change is making the complete button for a task easier to spot.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 101-500 employees

Less than a year

4.0
May 2022

Great hub for team coordination

Pros

ClickUp is a powerful platform that lets you build multiple databases to keep activities and data flowing in sync across different teams and departments.

Cons

Its overall workflow can be challenging for people who are used to working with more flexible tools.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

MDLDSP

Maria de Lourdes dos Santos Piscitelli

Hospitality, 1-10 employees

Free Trial

4.0
May 2022

Strong automations and helpful integrations

Pros

It comes across as a powerful platform, with plenty of built-in automations and native integrations that make it very capable.

Cons

Getting my first workspace set up was confusing especially when trying to understand the different databases. The way some parameters carry over into nested tables also makes it harder to build databases with unique, standalone characteristics.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Graphic Design, 1-10 employees

Less than 6 months

5.0
May 2022

Great features and good execution

Pros

ClickUp has a lot to appreciate all in one place, from its functionality and feature set to how well everything is carried out. It's genuinely impressive in terms of what it can do.

Cons

Honestly, there's very little to dislike about this software, at least for the ways I use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0
May 2022

Helpful reminders sent every day

Pros

One of the best parts of this software, in my opinion, is the reminder feature. It's really useful and helps me stay on top of tasks.

Cons

The Gantt chart could use a bit more improvement so the dashboard feels better and more complete.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

SB

Shayla Buechnert

Internet, 500+ employees

More than a year

4.0
May 2022

Boosts productivity with good organization

Pros

Since we started using this software, our team's productivity has gone way up. It has really helped us simplify how we manage multiple projects at once. The available templates are very useful, all the files stay organized in one place, collaboration with project members is much easier and it helps us complete work on schedule while maintaining a strong sense of security.

Cons

One challenge is that tracking items properly requires very careful tagging and categorizing of every single task. Some people on our team have had a hard time adjusting to that new requirement.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

AP

Andrei Piscitelli

Education Management, 500+ employees

Less than 6 months

5.0
May 2022

Versatile workspace that looks great

Pros

ClickUp offers a huge range of features and that's one of its biggest strengths. It lets you organize nearly everything exactly the way you want which makes it incredibly flexible. The variety it offers, combined with how refined and well-built the platform feels, is what really sets it apart.

Cons

At the same time the sheer number of options can feel overwhelming and that may cause some users to lose interest or have a hard time sticking with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR

mahmoud Ramadan

Motion Pictures and Film, 1-10 employees

Less than 6 months

4.0
May 2022

Task scheduling that really delivers

Pros

Running my work through ClickUp has been a big help especially as a video editor managing both my business and all the tasks that need to be completed. It does a professional job when it comes to organizing and scheduling work and that has made it much easier to keep everything on track. Speed is also a major advantage, whether someone is working solo or collaborating with a full team. Compared with other alternatives, it feels simpler to handle which is why I'd definitely recommend it for both individual use and team-based work.

Cons

I honestly have very few complaints since I mostly use it on a computer but the mobile app still seems to have a few issues. It feels a bit experimental at times and I'd like to see those problems worked on and improved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Higher Education, 101-500 employees

Less than 6 months

5.0
May 2022

Great interface and easy usability

Pros

Using it is not a hassle and the interface is one of the best parts of the software.

Cons

Honestly, there's nothing I dislike about it as to me the software seems top-notch overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

FRS

Fernando Ramirez Sanchez

Computer Software, 11-50 employees

Free Trial

4.0
May 2022

all in one hub for task work

Pros

Having everything for the team's tasks in one place is really valuable. The interface also looks amazing and is genuinely practical to use.

Cons

It does feel a bit too expensive for smaller teams and I'd still like to see stronger email integration.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

JA

Jessica Alcantara

Education Management, 1-10 employees

Less than 6 months

5.0
May 2022

Fast, organized, and very easy use

Pros

Everything is quick and easy to use. I'd definitely recommend this software to anyone who wants to stay organized.

Cons

I really don't have anything negative to point out here. Overall it's fast and simple to work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HT

Helia Tenza

Higher Education, 500+ employees

Less than 6 months

5.0
May 2022

Versatile workspace for any team

Pros

Beyond basic task tracking, this software gives me a full set of tools for everyday work including reminders, chat, calendars and more. I also appreciate how much flexibility it offers to match my company's needs which makes it practical for involving different departments and team members in one place.

Cons

There are a few small bugs when creating lists and it can take quite a bit of time to get everyone comfortable with the idea that the software really isn't as complicated to use as they first assume.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DD

Deb Deane

Human Resources, 101-500 employees

Less than 6 months

5.0
May 2022

Clear workflow that stays efficient

Pros

Everything is laid out in a way that's simple to follow so it doesn't take long to understand how things work and get tasks done.

Cons

There really isn't anything about the program that I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MM

Miranda Miller

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
May 2022

Great fit for hybrid teams

Pros

Our team had a fantastic experience during the trial especially with how well it blended into our hybrid work setup. It made remote marketing projects much more manageable and came with a lot of features we hadn't even realized we would need.

Cons

Getting started felt a little overwhelming because there were just so many features to sort through and we were a bit unsure at first. More built-in guidance or training from the software would have made onboarding easier, although that still would have taken extra time on our end.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8