Coast Software

What Is Coast Software?

Coast is a mobile-first CMMS built to adapt to how a team already works, rather than forcing a fixed process onto it. It centralizes work orders, asset management, along with the preventive maintenance, parts inventory, and maintenance reporting. These are delivered through custom fields, personalized dashboards, and configurable workflows.

What Is Coast Software Best For?

Coast is best known for mobile work order management. This specifically includes how fast a technician standing in front of a broken machine can log, assign, and close a work order from their phone. For frontline maintenance teams that work with several pieces of equipment, this speed cuts the gap between a reported issue and the start of repair work.

How Much Does Coast Software Cost?

The pricing for Coast Software starts at $28/user/month for the Starter plan. The vendor also offers a 7-day free trial for users to test the platform. Further pricing tiers include:

• Free: $0/user/month
• Pro: $72/user/month
• Enterprise: Custom pricing

Beyond the subscription, additional costs may include:

• Implementation: Companies should budget around $500–$5,000, based on custom/enterprise
• Integrations: Can typically cost around $500–$3,000, with the final number depending heavily on which app you're integrating
• Data Migration: This approximately costs $500–$3,000, mainly depending on how clean or complex the existing data structure is

Coast receives generally positive value ratings, though a few reviewers flag cost concerns. Smaller teams (under 10 employees) are more likely to find its value not highly beneficial, while larger organizations tend to rate it highly against the feature depth they use.

Disclaimer: The pricing is subject to change.

Coast Software Integrations

Coast Software integrates with:

• AssetWatch
• Gmail
• Google Calendar
• Microsoft Outlook
• Microsoft Teams phone
• Monnit
• Oracle NetSuite
• QuickBooks Online

How Does Coast Software Work?

Sign up and move from paper tickets to a working system by following these steps:

• Configure custom fields, views, and workflows for your process
• Invite your team, then assign roles and permissions
• Create work orders with priorities, along with the due dates and photos
• Schedule preventive maintenance by calendar interval or meter reading
• Add assets with model numbers, as well as manuals and warranty details
• Scan QR codes to pull up asset records instantly
• Link parts to work orders so stock updates automatically
• Chat with your team right inside the same app
• Check dashboards for completion rates, downtime, and cost

Who Is Coast Software For?

The platform caters to the needs of several sectors and industries, including:

• Education
• Fleet maintenance
• Healthcare
• Building maintenance
• Government
• Hotels
• Construction

Coast Software Use Cases

A few scenarios where Coast tends to fit, based on its features as well as reviews:

Maintenance Teams That Are Overwhelmed By Spreadsheets

Paperwork orders and verbal task handoffs are how visibility disappears. Nobody's quite sure what's done, what's pending, or how long anything actually took. Coast software can help here. It puts creation, assignment, and completion in one place, with photos and chat attached to each ticket.

Facilities And Equipment Teams That Build Preventive Maintenance Programs

Fixing things after they break costs more than scheduled upkeep. Coast's PM scheduling can be a benefit here. It handles both calendar-based and meter-based tasks, with alerts before things are due. Coordinators can attach step-by-step procedures and checklists to each recurring task. This way, a technician showing up to service a machine knows exactly what the job involves.

Multi-Location Operations That Need Site-by-Site Visibility

Franchises, hotel groups, and retail chains running multiple sites often have no way to see what's happening at each location without relying on both phone calls and spreadsheets. Coast's Enterprise tier can help here. It adds multi-site management and reporting, all while the configurable workflows let each site keep its own process inside the same system.

Teams That Are Tired of Switching Between a CMMS and a Chat App

A lot of maintenance teams track work in one tool and coordinate in another, which means conversations about a specific piece of equipment end up scattered across a chat thread nobody can search later. Coast software can help here. It keeps the chat attached to the work order or asset it's about.

Is Coast Software Right For You?

Coast fits best for the maintenance and operations teams that work in manufacturing, hospitality, healthcare, and facilities management. It is especially suitable for organizations that get overwhelmed by paperwork, orders, spreadsheets, or are tired of using a number of tools. On security, Coast is SOC 2 Type II and 21 CFR compliant. It’s also ISO 9001, 13485 and 14001 certified. Its Security Center covers audit trails, user permissions, and role-based access controls. Named clients include Tim Hortons, McDonald’s, Marshalls, and more.

Still not sure about Coast Software? Contact our support team at (661) 384-7070 for further guidance.