Last Updated

Key Takeaways

Generated from the text of customer reviews

Coast - a mobile-first CMMS - brings work orders, assets, preventive maintenance, and team chat into one app. Users like the mobile access and chat tied to work orders, though older messages can be somewhat difficult to locate within chat. Recent updates include a searchable Workflow Library with ready-to-use templates.

Our Verdict

Coast fits frontline maintenance teams that still work on paper work orders. The free plan lowers the barrier to entry, while the configurable workflows mean less time spent building processes around software. Reporting can be unlocked with the Pro plan - worth knowing if dashboards matter from day one. We recommend it for multi-location operators, field teams, and facilities managers.

Coast Software Specifications

  • Time Tracking
  • Task Management
  • Reporting
  • Resource Allocation

Coast Software Features

Messaging

The chat feature is in the same app as work orders and tasks, so conversations stay attached to the work. Managers can message individuals, as well as specific groups, or the whole organization through text, images, videos, and file attachments. Each chat group has a task list view built in, so a team member can check messages and their work list on one screen. Messages in every group stay searchable, no matter how old they are.

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Scheduling

Managers build and publish work schedules from the platform; staff get a mobile notification the moment a schedule posts or changes. Task lists can be attached to specific shifts, so a shift comes with its own checklist. Shift swaps can also work through the app. In addition, the published schedules can be accessed from phones, so nobody has to text a manager to confirm when they're on.

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Task Management

Managers create, assign, and track tasks from the platform that come with real-time notifications when work starts or ends. Tasks can repeat daily, weekly, monthly, or even annually, with automatic reminders sent to whoever is assigned before the due date.

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Preventive Maintenance

Coordinators can set recurring tasks by calendar interval (days, weeks, months) or by meter reading, with alerts ahead of the due date. Each task can carry its own procedures, along with checklists and asset-specific instructions. In turn, a technician knows what the job involves before showing up. Completion history builds automatically for every asset, so managers have a record of what's actually been done.

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Asset Management

Every asset gets a record that covers its full life (from purchase to decommissioning), all with model numbers, as well as manufacturer details, warranty info, and maintenance history attached. QR codes let a technician scan and pull up that record. The system also handles performance tracking, acquisition and disposal records, alongside warranty management and service contracts.

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Workflow Library

The Workflow Library - added in 2026 - is a searchable set of ready-made workflow templates (maintenance-specific and beyond). Users can search by industry or use case, preview a workflow before installing it, and add it to their organization. Workflows - including their card data - can also be shared outside the organization through install links.

See How It Works

Pros And Cons of Coast Software

Pros

  • Simplifies team management in daily operations

  • Provides mobile access for distributed teams

  • Keeps team communication in one place

  • Supports customizable workflows and real-time updates

  • Includes comprehensive maintenance management capabilities

Cons

  • Doesn’t have advanced reporting features

  • Older messages may be harder to locate

  • May require training for effective implementation

Coast Software Pricing

Free Plan

Starter Plan

Pro Plan

Enterprise Plan

  • Real-Time Messaging

  • Unlimited Work Orders

  • File Uploads Up to 3 MB

  • 7-Day History

  • 5 Repeating Work Orders

  • Everything in Free Plan, plus:

  • Unlimited History

  • Unlimited Repeating Work Orders

  • Procedures for Repeating Work Orders

  • No File Upload Limits

  • Workspace Permissions

  • Time and Cost Tracking

  • 5 Workflow Automations

  • Everything in Starter Plan, plus:

  • Full Workflow Customization

  • Reporting and Analytics

  • Customizable External Work Request Forms

  • Automated Work Order Time Tracking

  • Unlimited Custom Dashboards

  • Automated Downtime Tracking

  • 30 Workflow Automations

  • Implementation, Setup, and Training

  • Everything in Pro Plan, plus:

  • Custom Workflow Development

  • Custom Reporting and Analytics

  • Multi-Site Management and Reporting

  • Single Sign-On

  • Escalation Protocols

  • Unlimited Workflow Automations

  • Integrations

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Coast Software Reviews

Total 51 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

35%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JP
Jeremy P.

Staffing and Recruiting, 51-100 employees

More than a year

5.0

“Tasks stay organized and team moves faster”

Pros

Across departments I find that maintenance work remains well-organized and because mobile notifications and updates are immediate, my team can react more swiftly during our busiest shifts.

Cons

However I noticed the inventory functionality is somewhat rudimentary, the layout feels cramped on smaller screens and I experience noticeably slower upload times when handling large files.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

TY
Trevor Y.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“Helpful for gym equipment upkeep”

Pros

I've found Coast to be invaluable for monitoring our gym's equipment upkeep because it lets me assign repair or inspection tasks to technicians immediately when a treadmill or strength-training machine signals the need for attention and its detailed asset history enables us to spot patterns in recurring faults while preventive maintenance alerts help keep the equipment safe for members and the mobile application shortens response time by allowing me to update and close out assignments right from the workout floor.

Cons

Although we benefit from most features we sometimes notice a slight delay when scanning QR codes at the busiest times and I would appreciate greater flexibility in customizing the dashboard layout, together with a broader library of fitness-focused templates to cover different equipment types plus more granular technician performance reports that provide deeper insight into individual response times and work quality.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

DM
Doug M.

Automotive, 1-10 employees

More than a year

4.0

“easier tracking and faster responses”

Pros

On a sprawling retail floor I've found it much simpler to keep up with maintenance and being able to raise work orders while mobile noticeably reduces response times, preventive maintenance schedules preserve critical equipment uptime and recorded asset histories are invaluable during compliance audits.

Cons

Naming and standardizing asset titles demands consistent discipline in larger stores and I know how easily newcomers can become overwhelmed initially. Also the desktop interface could benefit from a neater arrangement and during peak times I've noticed substantial delays when uploading large files.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

Frequently Asked Questions

Does Coast Software offer an API?

Yes. Coast offers an Open API.

What language does Coast Software support?

Coast is primarily available in English.

What other apps does Coast Software integrate with?

Coast Software integrates with AssetWatch, Gmail, Google Calendar, Microsoft Outlook, Microsoft Teams, Monnit, Oracle NetSuite, QuickBooks Online, SAP, Slack, and Xero.

Does Coast Software have a mobile app?

Yes, it suppYes. Coast is available on iOS and Android devices. orts mobile devices.

What types of pricing plans does Coast software offer?

The software has two pricing plans with four packages in each. The pricing of Coast for the Team Scheduling and Chat package varies as per these plans: Free ($0/user/month), Starter ($2/user/month), Pro ($4/user/month), and Enterprise (custom pricing). Users can start for free for the Maintenace Work Orders package, but advanced features are available starting at $22/user/month.

Who are the typical users of Coast Software?

The platform caters to several sectors and industries, including education, fleet maintenance, healthcare, building maintenance, government, hotels, and construction.

What level of support does Coast Software offer?

Coast provides live chat, a Help Center, and a ticketing system.

How much does Coast Software cost?

Coast's plans start at $28/user/month (Starter) and $72/user/month (Pro); Enterprise is custom-priced. It also offers a free plan. A 7-day free trial is also offered. Get in touch with us to get a personalized Coast Software cost estimate.