Connecteam Reviews

“aves us a lot of time

Pros

What I love most about it is how easy it is for everyone to learn. It's also cut my company's timekeeping workload by at least 25%!

Cons

I don't like that language translation inside the app is a paid feature.

“Highly recommended

Pros

Managing employees is much easier especially with the GPS feature for those who travel to different locations. I highly recommend it.

Cons

Haven't found anything I dislike except for some issues with employees in other countries.

“essential part of our routine

Pros

Creating schedules and assigning tasks is really simple. We use Connecteam both weekly and daily to work with our team.

Cons

I wish the different service levels didn't have such a big price jump. For instance we wanted to add checklists but the price difference is way too high for our small business.

“all in one software

Pros

This all-in-one solution makes managing the workforce so much easier especially for deskless teams. The mobile app lets employees clock in/out, access schedules, complete tasks and submit forms on the go.

Cons

It doesn't integrate well with many third-party tools like payroll, CRM or accounting software. While it tracks time, Connecteam doesn't handle payroll processing so I have to export data manually.

“Easier to use compared to the alternatives

Pros

Scheduling shifts was really easy and saved a ton of time and admin work compared to other methods we've tried.

Cons

I find it confusing that salary is added per user and not per job. I still get it wrong sometimes.

“easy user management, frustrating time clock

Pros

Being able to add multiple new users at once is great. Changing permissions is simple and I really appreciate the option for the visually impaired.

Cons

The time clock feature can be frustrating when adding a new line. It adds the new line but it disappears right after. I have to add it again and it's a time-consuming process. Also, it would be nice not to need a code every time I log in. Since we switch between time clocks throughout the day, it's hard to have all these codes on my phone. Another thing, some employees need to clock in from other locations and some don't. It would be helpful to have the option to turn off the geo fence for specific employees.

“Runs well on pc and mobile

Pros

It's easy to use on both PC and mobile. Creating custom reports and filters makes certain tasks much faster.

Cons

I'm still figuring out how groups are used and how to organize chats and teams into sections. Also we don't receive notifications when we add more users than allowed.

“great for staff communication, limited mobile features

Pros

I enjoy all the features like recognizing people, events and courses. It's a great tool for staying in touch with all staff and makes communication so convenient.

Cons

The mobile version doesn't work the same as the desktop. Sometimes I try to work on something from home and it's not available on the mobile app.

“Way better than the software we used before it

Pros

It's super userfriendly and employees love it. We used another app before but this one is way better. I'd recommend it 100%.

Cons

The app sometimes crashes when trying to open photos or attachments. Other than that I don't have any complaints.

“our go-to communication tool

Pros

Very efficient and our employees didn't need much guidance to learn it. They quickly adopted it as their go-to communication tool.

Cons

Updates threw us off a couple of times at first. I don't remember the details but we had issues with logging hours when the app didn't recognize the employee was on-site.

“feels like using social media

Pros

It allows group messaging and it feels a bit like a Facebook page without being social media. I love how you can also add pictures to messages.

Cons

We'd love for our volunteers to use the platform for communication but as a non-profit, we can't afford the tier for that many users.

“Unreliable auto clock-out feature

Pros

The user interface and experience are great. New features are being added regularly and the support team communicates quickly.

Cons

The auto clock-out feature has been unreliable so I've had to tell my team not to rely on it anymore. It's a shame because it was my favorite feature.

“simple to create schedules

Pros

Creating and managing a schedule is simple and it makes viewing the schedule so easy. I also love the notifications.

Cons

Honestly I don't have any complaints. It has made my job a lot easier. The only thing I'd change is adding a calendar view to the mobile app.

“Easy communication

Pros

Really like how easy it is to communicate, how everyone can mark unavailable days and the format of the schedule.

Cons

I wish there was a way to see who's working which shift on a monthly calendar view in the app, like a list of full names under each day/shift.

“no issues yet

Pros

I find it reliable which gives us confidence in its accuracy. It helps efficiently calculate hours and payroll relies on it. Teachers can also access and review their working hours independently.

Cons

We haven't run into any issues so far but if we do, we'll definitely let the team know.

“fun to use

Pros

Love how it adds a fun element to our team interactions. Scheduling and time tracking are integrated with chats, rewards and recognition.

Cons

I can't rank staff by seniority so the most senior are at the top and get assigned more jobs. I have a large staff and scrolling up and down takes too much time.

“More customization needed

Pros

Enjoyed the collaboration features. The app was easy to use and communication with the team was smooth. Scheduling, time tracking and task management were all in one place which saved time and kept everything organized.

Cons

The constant need to re-login is annoying. Some features felt limited unless we upgraded to a paid plan. There were also occasional glitches or delays when syncing data or receiving notifications. A bit more customization would make it better.

“love the clock in feature

Pros

Appreciate the clock-in and clock-out feature and the address feature when logging in is great. Scheduling and rostering for the team has been so much easier, thanks to Connecteam.

Cons

I haven't had any negative experiences with Connecteam so far. The app has been reliable and easy to use with features like clocking in and out, location tracking and scheduling all working smoothly. It's made task management and team coordination much easier.

“They keep asking for feedback but never make improvements

Pros

I can see the work schedule for both myself and my team all in one place. I also like the geo clock in/out feature.

Cons

This is the third time I've been asked to review the product over the couple of years we've used it. Unfortunately, they have not been listening and implementing changes when users point out issues.

“our favorite software

Pros

Our team loves the features it offers. Scheduling is much quicker now compared to how we used to do it.

Cons

It's too expensive for our company each month. We're a nonprofit with more than 10 employees.