Total 62 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Silvia

Environmental Services, 11-50 employees

Less than a year

5.0
April 2024

Filestage - A Great Tool For Business

Pros

This tool makes it easy and quick to share files and even provide feedback and security.

Cons

This tool has everything we need and we yes it is true that we haven't encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

T

Tim

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2023

The best solution for content management and approvals

Pros

The ease of use for both uploading and approving files is the best. Because as an agency, giving the best client experience is essential and the product allow this.

Cons

Yest it is more expensive compared to other solutions but if content production is your focus, it is definitely worth the investment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

Thomas

Machinery, 101-500 employees

Less than 6 months

4.0
April 2023

FileStage .... a software direcly from heaven :)

Pros

The software is user-friendly, it has a clear software interface and also it focus on the basic function of the review process. It also offers collaboration among all reviewers and is proudly made in Europe.

Cons

I have a few suggestions for improvement: Firstly, it would be great to receive feedback confirmation when reviewers receive the email invitation. Secondly, it would be helpful to have a terminology import feature. Thirdly, more individual customization options for the FileStage experience would be appreciated. Additionally, it would be beneficial to have more flexible package options. Some functions are unnecessary for us, while others are needed more. Lastly, it would be nice to have a feature where reviewers can provide positive feedback, just like receiving a sticker on a test or homework back in school. Some reviewers want to include "nice to have" or "must have" comments, so having a button or option to include this information alongside the review text would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

M

Marco

Graphic Design, 500+ employees

Less than 6 months

5.0
February 2023

Great filestage

Pros

It's easy to manage and saves a significant amount of time and even keep you away from the frustration. The entire review process can be done with a single click, thanks to its intuitive operation.

Cons

The project monitoring aspect still needs improvement. It would be better to have more customizable notifications, such as receiving a notification at the end of a project deadline.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Peter

Wholesale, 11-50 employees

More than a year

5.0
November 2022

A very practical product for workflow

Pros

The customer support is excellent and the staff is friendly. I like the easy process of file upload and sharing, which ultimately saves time.

Cons

I have no dislikes or concerns to mention.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

S

Sandy

Marketing and Advertising, 51-100 employees

More than a year

5.0
November 2022

Very useful for sharing graphic design content

Pros

Filestage allows our team to leave comments directly on the document to provide feedback for revisions.

Cons

Sharing links with our clients for their review can be a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

bensu

Architecture & Planning, 51-100 employees

Less than a year

4.0
August 2022

Handy feedbacks

Pros

Filestage is excellent for giving and collecting feedback on both internal and external projects. I appreciate the concept of providing numerous useful tools to convey raw ideas.

Cons

Regarding the new interface, I can't say I'm a fan of the dashboard, although it may be useful for some users.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

I

Ian

Marketing and Advertising, 51-100 employees

Less than a year

4.0
August 2022

Simple to use platform

Pros

Filestage is simple to use, allowing many people to collaborate and provide feedback.

Cons

It would be beneficial to have additional options for file organization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Thom

Media Production, 500+ employees

More than a year

3.0
August 2022

Useful tool but could be better

Pros

I really like the ability to provide comments on different types of projects, such as videos, graphics and written pieces, pinpointing exactly where changes are needed. The user interface is relatively user-friendly, although I might have preferred the previous version.

Cons

The email notifications for comments are often delayed. While the latest update has made copying comments easier, the drag and drop interface from the previous version was more straightforward.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M

Markus

Marketing and Advertising, 51-100 employees

More than a year

5.0
August 2022

Our main tool for coordinating assets and client feedback within our team.

Pros

After a short learning period, it becomes easy to handle. The Filestage team is continuously striving to improve the tool.

Cons

The recent update has made navigation of certain parts a bit more difficult, but I have faith in FS that they will address it in the next update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Adam

Public Relations and Communications, 500+ employees

Less than a year

4.0
August 2022

Very useful, but additional features needed to make use easier

Pros

The ability to group projects and reviews in various ways, such as folders, review steps and versions, is highly useful. It's also fantastic that you can tag team members, leave comments, and respond, fostering ongoing feedback conversations and facilitating design consensus.

Cons

It would be quite beneficial to have the option to download and upload multiple assets within a review step all at once. Currently, it can be time-consuming to do it one-by-one, especially when dealing with a large number of photos to review.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

C

Charlotte

Design, 51-100 employees

More than a year

5.0
August 2022

Filestage review

Pros

It's beneficial that everyone can see each others comments, preventing contradictory feedback. The platform is easy to use, promotes collaboration and keeps things organized.

Cons

The new dashboard appears a bit cluttered in the start but it might be because it was new and will take some getting used to. Also it would be helpful to have the ability to move reviewers between stages without inviting them again. Additionally, when opening images, they are not displayed in full crop and require zooming out. It would be convenient to have an option to "archive" images in a specific stage. For example, if we send multiple angles to a client and they choose only three out of six, we could clean up that stage by archiving the unused images while keeping them for future reference if needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I

Isabella

Media Production, 11-50 employees

More than a year

5.0
August 2022

Ease of use

Pros

The design is simple which makes it easy to find what you need.

Cons

An improved layout would be beneficial, as sometimes the messages appear disorganized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chirag

E-Learning, 500+ employees

Less than a year

5.0
August 2022

Simple and effective. As it should be.

Pros

The user interface is simple, and it's easy to align and deliver processes efficiently.

Cons

The job/task analytics, broken down into time segments and job ownership are few areas where I would like to see a bit of improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Mateusz

Broadcast Media, 51-100 employees

Less than 6 months

5.0
August 2022

Not sure what to think

Pros

On one hand, I love it; on the other hand, it has its faults.

Cons

The approval process flow could be improved.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
August 2022

I value working with and on Filestage

Pros

It's great that you can click anywhere on the screen at any point.

Cons

Occasionally, access is lost when videos are moved, but I know that it's an expected aspect of team communication.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

M

Markus

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

4.0
July 2022

It's intuitive and makes fun to work with

Pros

The intuitive nature of the platform is commendable. It allows for precise placement of feedback and facilitates direct commenting and viewing at the exact points needed. All features are presented clearly.

Cons

So far, I haven't encountered any significant issues. My experience has been limited to collaborating with another company, but I would love to have Filestage for our own company as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kira

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2022

This is the best review software!

Pros

I really like the ease of use and setup, where reviewers don't even have to register. You can comment and annotate on various file types, including text, PDF, photos, videos, and audio. It's easy to collaborate with Filestage, especially since all communications are visible to everyone. This allows for clear visibility on changes made, progress achieved, and the reasons behind them. We've already reduced our review and approval process by more than 20%, and I anticipate further improvements for faster results.

Cons

The only drawback of Filestage is the absence of a dedicated app. Having a mobile app would greatly enhance the usability on mobile devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Willy

Wholesale, 11-50 employees

Less than 6 months

5.0
July 2022

Filestage has become our one-stop solution for managing the workflow of all our artwork-designs

Pros

I like how easily you can set up a project, assign reviewers (both internal and external), and have everyone complete their review tasks within one app. The product support is superb and fast!

Cons

The project limit is a bit inconvenient, and it would be helpful to have links to specific sections within projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kobi

Media Production, 1-10 employees

Less than a year

5.0
June 2022

The best video management software I have experienced

Pros

It's a friendly and easy-to-use platform with excellent service and technical support.

Cons

The archiving process should be different for each file, not just per project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10