Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

VR
Vishwas R

Graphic Design, 11-50 employees

Less than a year

5.0

fresh loop review

Pros

Simplifies report creation and facilitates easy tracking of work and payments.

Cons

Some bugs in certain options and occasional lagging issues have been observed.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

H
harsha

Animation, 11-50 employees

Less than a year

5.0

Fresh books review

Pros

Facilitates easy payments and reduces taxes.

Cons

Server issues may arise when it gets busy due to too many users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Siddharth

Information Technology and Services, 500+ employees

More than a year

5.0

Any Brand Compatible Software to pick

Pros

FreshBooks a comprehensive accounting software simplifies financial management. Its userfriendly interface robust invoicing expense tracking time tracking project management detailed reporting integration mobile accessibility and reliable support empower businesses.

Cons

Just nothing is required from our end to perform updates.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

H
Heli

Computer Software, 51-100 employees

Less than 6 months

4.0

Bag of Accounting Solutions

Pros

Navigating through features and tools is easy even for those less techsavvy.

Cons

The available reports are basic and there is a need for customization options to gain comprehensive insights into my financial performance.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Great for small business accounting

Pros

Great for creating invoices accounting and fulfilling small business needs.

Cons

When making and generating invoices or bills for numerous orders or purchases at once it might be complicated and take extra time to produce the tax return.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S
Sarah

Information Technology and Services, 500+ employees

More than a year

4.0

For us Freshbooks is the best accounting software out there

Pros

FreshBooks has significantly reduced the need for an accountant resulting in substantial cost savings.

Cons

There really haven't been any drawbacks at all. Getting our more senior personnel to adopt FreshBooks initially was the only challenge we faced. However we did our best to train them on the software and ultimately had to force them to use it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

O
Olivia

Marketing and Advertising, 101-500 employees

5.0

Amazing

Pros

Ease of use in managing expenses during a previous job.

Cons

None. It was easy to use for anyone. A great product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Keanan

Architecture & Planning, 1-10 employees

Less than 6 months

5.0

Perfect App

Pros

Perfect convenient and costeffective.

Cons

Nothing I think it's an overall good app with no issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R
Rick

Construction, 1-10 employees

More than a year

5.0

FreshBooks has been our go to for Accounting software

Pros

Using FreshBooks on the phone has significantly improved efficiency allowing realtime data input invoice creation and payment before leaving clients.

Cons

To be honest there haven't been any cons. The only hard part was in the beginning with FreshBooks getting our older employees to use it was hard. But we trained them and honestly just forced them to adopt the software. It's been no problem ever since.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Abhishek

Staffing and Recruiting, 101-500 employees

5.0

Pros And Cons for FreshBook

Pros

A very useful app for accounting payment tracking and invoice sending offering easy use.

Cons

I didn't feel any difficulties using this application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S
Stephen

Computer Software, 1-10 employees

Less than a year

5.0

FreshBooks Review

Pros

Key features of FreshBooks include a userfriendly interface simplified invoicing time tracking project management expense tracking reliable customer support and integration with thirdparty apps.

Cons

FreshBooks is primarily designed for small businesses freelancers and selfemployed individuals. While it offers essential accounting functionalities some users may find that it lacks more advanced accounting features found in dedicated accounting software. If you require complex accounting capabilities it may be worth considering a more robust accounting solution.2. Reporting and Analytics While FreshBooks provides basic financial reporting features users who require extensive reporting and indepth analytics capabilities may find its reporting options to be limited. Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3. Inventory Management FreshBooks does not offer builtin inventory management functionality. If your business relies heavily on inventory tracking and management you may need to integrate FreshBooks with thirdparty inventory management tools or consider software that includes inventory management as a core feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

Good platform

Pros

Advantages of Freshbooks include its userfriendly interface robust invoicing options builtin time tracking and excellent customer support through various channels.

Cons

Disadvantages of Freshbooks include its limited features which may not be suitable for businesses with more complex accounting needs. Furthermore Freshbooks can be more expensive than some of its competitors particularly for businesses with larger teams. While Freshbooks does offer integrations with popular apps like PayPal and Stripe it may not have as many integrations as some of its competitors.In terms of how Freshbooks is better than its competitors the platform's userfriendly interface is a standout feature as it makes accounting accessible for small business owners with limited experience. Freshbooks also offers a variety of invoicing options and a builtin time tracking feature making it easier for businesses

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

G
ginda

Education Management, 1-10 employees

More than a year

5.0

best accoountant apps

Pros

Easy to use with desktop and online.

Cons

There is no problem or features in this app that hinder use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

O
Otim

Arts and Crafts, 11-50 employees

Less than a year

5.0

Billing and invoicing

Pros

Assists in keeping pace and monitoring taxation for smooth business operation.

Cons

Userfriendly billing and invoicing make work enjoyable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

R
Rajat

Information Technology and Services, 101-500 employees

More than a year

5.0

Cloud based accounting software

Pros

Userfriendly interface for easy navigation and invoicing with the ability to track business expenses through receipt uploads.

Cons

If you are a small business or startup then Freshbooks can work for you but for large and complex accounting you need to upgrade as it cannot handle complex inventory management.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Ahmed

Pharmaceuticals, 500+ employees

Less than a year

5.0

This app is amazing

Pros

Very useful and easy to use simplifying life.

Cons

The free trial needs to be extended to let other people use the program well.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R
Rowena

Consumer Services, 101-500 employees

Less than a year

4.0

Freshbooks Guide

Pros

Simple for very small enterprises and freelancers with all plans including time tracking and excellent invoicing options.

Cons

The highesttier Select plan only includes two users and lowertier plans limit the number of billable clients. The Lite plan which is the least priced lacks bank reconciliation capabilities accountant access and doubleentry accounting reports. Accountants regardless of plan cannot access the whole audit trail.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Alejandra

Construction, 51-100 employees

More than a year

5.0

Freshbooks localizes business budgets

Pros

The time tracking feature in FreshBooks makes it easy to track hours for projects and include them in invoices enhancing professionalism.

Cons

The one area I have noticed that Freshbooks needs improvement is how it relates to bank accounts and monitors expenses. It will sometimes duplicate outgoing transactions and also when we transfer money from one account to another it will treat it as an expense and not just as a money movement which incurs an accounting cost each year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

G
Geoffrey

Information Technology and Services, 1-10 employees

More than a year

5.0

Great for small start ups with options to expand

Pros

Costeffective for the current business size.

Cons

The starter client limitation is rather small.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

P
paulrogert

Accounting, 1-10 employees

More than a year

1.0

Account suspended

Pros

Easy to use.

Cons

Freshbooks suspended my account been using it for two years with the same cc there is money in the account... They ran my cc on the weekend and suspended my account on the weekend but they are not open on the weekends and can't talk to anyone. Need to send out invoices can't run my business like that going to go with another company.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

3