Graphic Design, 11-50 employees
Less than a year
“fresh loop review”
Pros
Simplifies report creation and facilitates easy tracking of work and payments.
Cons
Some bugs in certain options and occasional lagging issues have been observed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Animation, 11-50 employees
Less than a year
“Fresh books review”
Pros
Facilitates easy payments and reduces taxes.
Cons
Server issues may arise when it gets busy due to too many users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“Any Brand Compatible Software to pick”
Pros
FreshBooks a comprehensive accounting software simplifies financial management. Its userfriendly interface robust invoicing expense tracking time tracking project management detailed reporting integration mobile accessibility and reliable support empower businesses.
Cons
Just nothing is required from our end to perform updates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Computer Software, 51-100 employees
Less than 6 months
“Bag of Accounting Solutions”
Pros
Navigating through features and tools is easy even for those less techsavvy.
Cons
The available reports are basic and there is a need for customization options to gain comprehensive insights into my financial performance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Not Specified, 1-10 employees
Less than 6 months
“Great for small business accounting”
Pros
Great for creating invoices accounting and fulfilling small business needs.
Cons
When making and generating invoices or bills for numerous orders or purchases at once it might be complicated and take extra time to produce the tax return.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“For us Freshbooks is the best accounting software out there”
Pros
FreshBooks has significantly reduced the need for an accountant resulting in substantial cost savings.
Cons
There really haven't been any drawbacks at all. Getting our more senior personnel to adopt FreshBooks initially was the only challenge we faced. However we did our best to train them on the software and ultimately had to force them to use it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Marketing and Advertising, 101-500 employees
“Amazing”
Pros
Ease of use in managing expenses during a previous job.
Cons
None. It was easy to use for anyone. A great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Architecture & Planning, 1-10 employees
Less than 6 months
“Perfect App”
Pros
Perfect convenient and costeffective.
Cons
Nothing I think it's an overall good app with no issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Construction, 1-10 employees
More than a year
“FreshBooks has been our go to for Accounting software”
Pros
Using FreshBooks on the phone has significantly improved efficiency allowing realtime data input invoice creation and payment before leaving clients.
Cons
To be honest there haven't been any cons. The only hard part was in the beginning with FreshBooks getting our older employees to use it was hard. But we trained them and honestly just forced them to adopt the software. It's been no problem ever since.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Staffing and Recruiting, 101-500 employees
“Pros And Cons for FreshBook”
Pros
A very useful app for accounting payment tracking and invoice sending offering easy use.
Cons
I didn't feel any difficulties using this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Computer Software, 1-10 employees
Less than a year
“FreshBooks Review”
Pros
Key features of FreshBooks include a userfriendly interface simplified invoicing time tracking project management expense tracking reliable customer support and integration with thirdparty apps.
Cons
FreshBooks is primarily designed for small businesses freelancers and selfemployed individuals. While it offers essential accounting functionalities some users may find that it lacks more advanced accounting features found in dedicated accounting software. If you require complex accounting capabilities it may be worth considering a more robust accounting solution.2. Reporting and Analytics While FreshBooks provides basic financial reporting features users who require extensive reporting and indepth analytics capabilities may find its reporting options to be limited. Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3. Inventory Management FreshBooks does not offer builtin inventory management functionality. If your business relies heavily on inventory tracking and management you may need to integrate FreshBooks with thirdparty inventory management tools or consider software that includes inventory management as a core feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“Good platform”
Pros
Advantages of Freshbooks include its userfriendly interface robust invoicing options builtin time tracking and excellent customer support through various channels.
Cons
Disadvantages of Freshbooks include its limited features which may not be suitable for businesses with more complex accounting needs. Furthermore Freshbooks can be more expensive than some of its competitors particularly for businesses with larger teams. While Freshbooks does offer integrations with popular apps like PayPal and Stripe it may not have as many integrations as some of its competitors.In terms of how Freshbooks is better than its competitors the platform's userfriendly interface is a standout feature as it makes accounting accessible for small business owners with limited experience. Freshbooks also offers a variety of invoicing options and a builtin time tracking feature making it easier for businesses
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Education Management, 1-10 employees
More than a year
“best accoountant apps”
Pros
Easy to use with desktop and online.
Cons
There is no problem or features in this app that hinder use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Arts and Crafts, 11-50 employees
Less than a year
“Billing and invoicing”
Pros
Assists in keeping pace and monitoring taxation for smooth business operation.
Cons
Userfriendly billing and invoicing make work enjoyable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 101-500 employees
More than a year
“Cloud based accounting software”
Pros
Userfriendly interface for easy navigation and invoicing with the ability to track business expenses through receipt uploads.
Cons
If you are a small business or startup then Freshbooks can work for you but for large and complex accounting you need to upgrade as it cannot handle complex inventory management.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Pharmaceuticals, 500+ employees
Less than a year
“This app is amazing”
Pros
Very useful and easy to use simplifying life.
Cons
The free trial needs to be extended to let other people use the program well.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Consumer Services, 101-500 employees
Less than a year
“Freshbooks Guide”
Pros
Simple for very small enterprises and freelancers with all plans including time tracking and excellent invoicing options.
Cons
The highesttier Select plan only includes two users and lowertier plans limit the number of billable clients. The Lite plan which is the least priced lacks bank reconciliation capabilities accountant access and doubleentry accounting reports. Accountants regardless of plan cannot access the whole audit trail.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Construction, 51-100 employees
More than a year
“Freshbooks localizes business budgets”
Pros
The time tracking feature in FreshBooks makes it easy to track hours for projects and include them in invoices enhancing professionalism.
Cons
The one area I have noticed that Freshbooks needs improvement is how it relates to bank accounts and monitors expenses. It will sometimes duplicate outgoing transactions and also when we transfer money from one account to another it will treat it as an expense and not just as a money movement which incurs an accounting cost each year.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Information Technology and Services, 1-10 employees
More than a year
“Great for small start ups with options to expand”
Pros
Costeffective for the current business size.
Cons
The starter client limitation is rather small.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Accounting, 1-10 employees
More than a year
“Account suspended”
Pros
Easy to use.
Cons
Freshbooks suspended my account been using it for two years with the same cc there is money in the account... They ran my cc on the weekend and suspended my account on the weekend but they are not open on the weekends and can't talk to anyone. Need to send out invoices can't run my business like that going to go with another company.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
3