Dylan
Computer Software, 1-10 employees
More than a year
“Essential small business accounting”
Pros
Time-saving invoice customization and automation with a user-friendly interface.
Cons
Need for more robust reporting and integration options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kelly
Online Media, 1-10 employees
Less than a year
“I depend on FreshBooks for my business daily”
Pros
Successful onboarding and client integration along with reliable bank imports.
Cons
Issues with bank imports and reconciling accounts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
sercan
Electrical/Electronic Manufacturing, 1-10 employees
“The plan that suits your needs and the advantage of easy integration into many applications”
Pros
Facilitation of daily invoice management and convenient reporting features.
Cons
Lack of monitoring and reporting tools for accurate financial health assessment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Abbey
Semiconductors, 500+ employees
Less than 6 months
“Efficiency and simplicity in financial management”
Pros
Offers good visibility into work progress with ease of use.
Cons
Uncertainty about whether clients received and viewed invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jesus
Automotive, 11-50 employees
Less than a year
“FreshBooks is my go-to for easy and quick invoicing and expense tracking. It's a game-changer for my small business!”
Pros
Works well for solopreneurs but might get challenging with increased clients and team members.
Cons
Works well for solo work but might become challenging with team growth.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Patricia
Civil Engineering, 1-10 employees
“BMO Clients Not supported”
Pros
Highly satisfying experience with accounting tasks.
Cons
Significant time-saving benefits noticed.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Pauline
Marketing and Advertising, 51-100 employees
“Easy to use”
Pros
Organizational help and time-saving features with user-friendly operations.
Cons
Desire for enhanced reporting features and customization options.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Harry
Accounting, 1-10 employees
More than a year
“Streamlined Accounting Made Easy”
Pros
Efficient time and expense tracking capabilities, storing data for later use and audits.
Cons
Training complexity attributed to the employer's practices.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Pierre
Legal Services, 51-100 employees
More than a year
“simplicity at its best!”
Pros
A highly recommended platform for its features.
Cons
Overall satisfaction with design, development, and service quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Thomas
Marketing and Advertising, 1-10 employees
“Freshbooks worked great for awhile”
Pros
A versatile tool for accounting, management, and financial analysis.
Cons
Strong recommendation for its versatility and effectiveness.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Momenul
Consumer Services, 11-50 employees
More than a year
“simply the best”
Pros
Efficient scheduling and time management capabilities.
Cons
Some complexity for time management novices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lorenzo Astorga
Automotive, 11-50 employees
More than a year
“UI is great”
Pros
I like how Easy it feels to use. It's made it much easier to stay organized and I'm able to get my tasks done faster without feeling overwhelmed.
Cons
Would be even better if it offered more powerful reporting. Adding more customization options for reports would make it more useful for different workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Mitusha Arya
Information Technology and Services, 500+ employees
Less than a year
“Great value”
Pros
Really helpful for handling recurring billing cycles with its automated recurring invoices feature. It fits subscription-based services well since it organizes invoicing without a lot of manual work and ends up saving a good chunk of time.
Cons
So far, nothing negative to note
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Taj Smith
Marketing and Advertising, 11-50 employees
Less than a year
“One of the best!”
Pros
Feels like one of the best options among the websites I use. The whole setup is exactly the kind of experience I look for and it really matches the level of quality I'm after.
Cons
No cons, everything about the design, development and the services is spot on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arianna Wills
Performing Arts, 1-10 employees
More than a year
“Great option”
Pros
Good overall value for the money, everything feels fairly complete and functional. I've been able to use the main features without running into too many gaps.
Cons
A few features still need fixing and the customer service hasn't been very responsive or satisfying when I needed help.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
jawad khalaf
Hospitality, 1-10 employees
Free Trial
“free trial is good”
Pros
Love the free trial and even better, they kick things off with the first four months at 80% off. That combo made it much simpler to try the software without feeling like I was jumping in blindly.
Cons
Basically, its standard accounting software so it doesn't feel super flashy. Since I'm a bit OCD, I kept wishing the interface had more visual flair. It's user-friendly but the whole look feels a little dull.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Mark Potter
Consumer Goods, 500+ employees
More than a year
“Easy payment tracking”
Pros
Invoicing and payment tracking workflow is genuinely helpful, everything feels designed to reduce the time spent on admin. Building custom invoices is quick and we've been able to send professional-looking invoices to clients without delays. The payment tracking feature also makes it simpler to monitor revenue accurately and stay on top of overdue payments.
Cons
Wish it offered more powerful budgeting tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jordan Moore
Media Production, 1-10 employees
Less than a year
“Quick setup and invoicing flow”
Pros
When I started my business, I used it for my accounting and invoicing. Getting everything set up was simple and I had my accounts running in no time. There was a short learning curve to get everything lined up the way I wanted but once it clicked, it worked really well. Later, I moved to another tool mainly because my accountant already used it which made it simpler for us to collaborate on my books.
Cons
Nothing really bothered me. The features felt solid and the software stayed stable throughout the time I used it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Fancy Chepngetich
Libraries, 11-50 employees
More than a year
“Keeps finances organized”
Pros
It has been really helpful and feels like an essential tool for managing finances. It brings everything together on one platform so we can handle all our financial tasks from a single dashboard. Expense tracking is simple and pulling reports by collecting receipts works easyly. There's also strong security which gives peace of mind knowing our financial data stays protected and safe.
Cons
None so far, every feature has been adaptive to use and nothing has felt confusing to understand.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Eudys Rafael Mora Ramirez
Entertainment, 1-10 employees
Free Trial
“smooth invoicing”
Pros
Navigation felt effortless right from the start and that really speeds things up for everyday work like creating invoices, tracking expenses and managing my time.
Cons
Customer support is usually solid though there were a few times when replies took longer than I was hoping for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10