Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Abhishek

Staffing and Recruiting, 101-500 employees

5.0

Pros And Cons for FreshBook

Pros

This app proves highly useful for accounting payment tracking and sending invoices. It's very userfriendly.

Cons

I didn't face any difficulties using this application.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Stephen

Computer Software, 1-10 employees

5.0

FreshBooks Review

Pros

UserFriendly Interface Streamlined Invoicing TimeTracking and Project Management Expense Tracking Reliable Customer Support Integration with ThirdParty Apps.

Cons

FreshBooks is primarily designed for small businesses freelancers and selfemployed individuals. While it provides essential accounting functionalities users may find it lacks more advanced accounting features found in dedicated accounting software. For complex accounting capabilities considering a more robust solution might be necessary. Reporting and Analytics are basic and users needing extensive reporting and indepth analytics capabilities may find its options limited. FreshBooks does not offer builtin inventory management so businesses relying heavily on inventory tracking may need thirdparty tools or consider software with inventory management as a core feature.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 500+ employees

4.0

Good platform

Pros

FreshBooks offers several advantages including a userfriendly interface suitable for small business owners with limited accounting experience. It provides diverse invoicing options including automatic payment reminders and late fees for prompt payments. The platform incorporates a builtin time tracking feature facilitating accurate client billing along with excellent customer support through phone email and live chat.

Cons

Disadvantages of FreshBooks include its limited features which may not be suitable for businesses with more complex accounting needs. Furthermore FreshBooks can be more expensive than some competitors particularly for businesses with larger teams. While FreshBooks offers integrations with popular apps like PayPal and Stripe it may not have as many integrations as some competitors. In terms of how FreshBooks is better than its competitors the platform's userfriendly interface is a standout feature making accounting accessible for small business owners with limited experience. FreshBooks also offers a variety of invoicing options and a builtin time tracking feature making it easier for businesses.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

G
ginda

Education Management, 1-10 employees

5.0

best accoountant apps

Pros

Easy to use with desktop at home and online.

Cons

There are no problem features in this app so I can use it effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

O
Otim

Arts and Crafts, 11-50 employees

5.0

Billing and invoicing

Pros

Facilitates keeping pace and monitoring taxation for smooth business operations.

Cons

Userfriendly. Billing and invoicing make my work enjoyable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R
Rajat

Information Technology and Services, 101-500 employees

5.0

Cloud based accounting software

Pros

The userfriendly interface facilitates easy navigation even for those without extensive accounting knowledge. It allows for customizable invoice creation and tracking business expenses becomes seamless by uploading receipts.

Cons

If you are a small business or startup Freshbooks can work for you. But for large and complex accounting you need to upgrade as it cannot handle complex inventory management.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Ahmed

Pharmaceuticals, 500+ employees

5.0

This app is amazing

Pros

Very useful and userfriendly simplifying my life.

Cons

The free trial needs to be longer to allow others to use the program effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R
Rowena

Consumer Services, 101-500 employees

4.0

Freshbooks Guide

Pros

Simple to use for very small enterprises and freelancers. All plans include time tracking fantastic invoicing options and a topnotch mobile app.

Cons

The highesttier Select plan only includes two users and lowertier plans limit the number of billable clients. The Lite plan the least priced lacks bank reconciliation capabilities accountant access and doubleentry accounting reports. Accountants regardless of the plan cannot access the whole audit trail.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Alejandra

Construction, 51-100 employees

5.0

Freshbooks localizes business budgets

Pros

The time tracking feature simplifies the process of tracking project hours and adding them to invoices. Professionallooking quotes have enhanced our interactions with clients.

Cons

One area where Freshbooks needs improvement is in how it relates to bank accounts and monitors expenses. It will sometimes duplicate outgoing transactions and when we transfer money from one account to another it will treat it as an expense and not just as a money movement incurring an accounting cost each year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

G
Geoffrey

Information Technology and Services, 1-10 employees

5.0

Great for small start ups with options to expand

Pros

Costeffective for my current business size.

Cons

The starter client limitation is rather small.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J
Jamil

Marketing and Advertising, 11-50 employees

5.0

Review of Freshbooks

Pros

The best application for small businesses easy to use with features like invoicing and time tracking.

Cons

With billing and payments all in one place everything is organized and easy to track. Features like professional invoices online payments and automated payment reminders in FreshBooks make it easy for you and your clients.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Melissa

Import and Export, 11-50 employees

5.0

Great invoicing tool

Pros

The tool enables easy creation of invoices and sending them to relevant customers.

Cons

The pricing structure is a bit steep and the platform does have some bugs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S
Samuel

Computer Software, 1-10 employees

5.0

How to make easy your online tasks

Pros

Facilitates easy payment tracking and offers reliability.

Cons

It's a bit expensive compared to other software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Mark

Individual & Family Services, 1-10 employees

5.0

Freshbooks is Fabulous

Pros

Positive and uplifting quotes on the app add to the experience. The features I use most are invoicing billing and payment processing.

Cons

I like all the features and the ease of use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S
Swati

Information Technology and Services, 1-10 employees

5.0

Freshen up Your Finances with FreshBooks

Pros

FreshBooks is a straightforward and userfriendly invoicing and accounting software especially beneficial for beginners. Whether running a small business or freelancing with limited time for financial management FreshBooks simplifies processes. With a userfriendly interface and easy data uploading it encompasses everything needed for financial management. Key features include online invoicing with customizable templates and the ability to add clients billables and send invoices directly via email. Clients can pay online making the process hasslefree. The software also allows bill uploading via the camera for expense tracking.

Cons

FreshBooks is an accounting software for managing the finance for your business but its pricing is somehow not reasonable. I guess it heavily charges starting from 15 and you also have to pay extra for additional features. I would like to point out its customer care which is not satisfactory. They engage in long conversations and still you reach the solution you are looking for.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J
Juliet

Consumer Services, 1-10 employees

4.0

FreshBooks The UserFriendly Solution for Small Business Finance Management

Pros

One of the aspects I appreciate most about FreshBooks is its userfriendly nature. The interface is simple and intuitive making navigation and finding information easy. The dashboard provides an overview of business finances at a glance.

Cons

FreshBooks offers limited customization options which can be frustrating for users who want to tailor their invoices or reports to their specific needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

N
Noel

Computer & Network Security, 1-10 employees

3.0

A fresh Look at Fresh Books

Pros

FreshBooks a cloudbased accounting software equips small business owners with tools for managing invoicing expenses time tracking and other financial tasks. Pros include a userfriendly interface robust invoicing features and builtin time tracking for accurate invoicing especially useful for freelancers and servicebased businesses.

Cons

Some users report that FreshBooks lacks advanced accounting features found in more comprehensive software such as inventory management or robust financial reporting. It has limited integrations compared to more robust accounting software and limited customization options for reports or modifying invoice templates. Some users find FreshBooks relatively expensive especially for businesses requiring multiple user accounts.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

O
Olugbodi

Consumer Services, 11-50 employees

5.0

FreshAccounts

Pros

The app while rich in innovative ideas does have some limitations. It remains userfriendly easily navigable offers excellent synchronization and is light on phone storage.

Cons

The synchronization process encounters a point where it pauses resulting in a monotonous work experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

ADS
Arnaldo de Souza

Accounting, 1-10 employees

4.0

Easy accounting with FlashBook

Pros

It markedly simplified my professional life enabling me to serve a broader client base.

Cons

To date I haven't pinpointed any aspects of the application that I find unfavorable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Amanda

Hospitality, 1-10 employees

Less than 6 months

5.0

Freshbooks. Awesome

Pros

Appreciation for the simplicity and ease of use especially in its appearance.

Cons

The actual switching process was more of an issue due to operator error.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9