Jawad El haddri
Animation, 1-10 employees
Less than a year
“Excellent product”
Pros
The best part about Fresh Books for me is that once you open it, you can quickly get to the exact information you're looking for. It feels like the app is set up to guide you straight to the right pages instead of making you hunt around.
Cons
No cons from me!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Janet Bronte
Internet, 1-10 employees
Less than a year
“simple setup”
Pros
Setup was quick and it feels very userfriendly to work with day to day.
Cons
Costs can rise each month depending on how many customers you have. It's a solid fit if you're a small business with under 50 customers, at around $30/month.. but the pricing growth could be a downside as the customer list gets bigger.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Elvis Nganga
Capital Markets, 11-50 employees
More than a year
“a reliable tool”
Pros
Security was a big concern for our team and we're genuinely happy that the security features matched what we needed. The way it handles financial tracking and reporting gives us reliable, precise information about our financial position. Capturing and storing receipts is also simple which makes it much easier to keep an eye on expenses.
Cons
Everything about it has been so fulfilling that I haven't found any issues or dislikes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Broadcast Media, 1-10 employees
Less than a year
“clean invoicing for small business”
Pros
It is solid accounting and billing software for a small business. Building proposals and contracts is simple and you can also track time and turn it into an invoice without a lot of hassle. I also appreciate how customizable the invoice templates are so the documents actually match the look of my business. Pricing feels much better than QuickBooks for what you get.
Cons
The trade off is that it doesn't offer as many features as QuickBooks. If you manage lots of clients or need very detailed accounting reports, it may not be the best fit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Njoki Wanjiru
Printing, 101-500 employees
More than a year
“Loved it”
Pros
A big part of why our organization loves this tool is the unified platform, it helps us handle all our financial management needs without hopping between multiple products. FreshBooks feels like its own category when it comes to getting real control of your finances. I also appreciate how simple it is to track where money is going since it captures every receipt and makes spending easy to visualize. Also, it keeps us up to date on our financial performance and overall health with detailed, genuinely useful reports.
Cons
Nothing really stands out as something to dislike. Everything has been running smoothly and the product has been performing remarkably well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alwanga Jackson
Publishing, 11-50 employees
More than a year
“great expense tracking”
Pros
Genuinely made us enjoy using it especially for expense tracking and financial reporting which have stood out as particularly effective. It also does a great job with data and information security so our financial details stay protected and private to only the right people with proper authorization. Also, the interface feels very adaptive and it provides a quick, more efficient way to create and share invoices with clients.
Cons
Honestly there's not much to dislike. I personally haven't run into any problems with it that I'd want to complain about.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Education Management, 101-500 employees
Free Trial
“Recommended by me!”
Pros
Super simple to use. I coached my uncle through it so he could manage his shop day to day and it worked out really well. The account management is especially efficient which helps everything stay organized.
Cons
You do have to pay after the 30 day free trial. That said, compared with other similar software options, the price feels pretty reasonable so it's still a purchase worth making.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Lauren Phillips
Marketing and Advertising, 1-10 employees
More than a year
“Perfect for us”
Pros
I really like how fast it is to create an invoice and get everything set up for auto invoicing and automatic payments. The whole workflow feels organized and I don't have to keep chasing clients for billing or payment details.
Cons
When clients pay by credit card or ACH, the funds can take close to a week sometimes before they show up in the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John Weeks
Design, 1-10 employees
More than a year
“Reliable payments”
Pros
Has been simple to learn and keep using. The interface is clean and simple to understand which makes it easy to stay on top of billing. Recurring invoices go out every month right on schedule and I've had no trouble with money transferring to my bank account.
Cons
Pretty annoyed that a lot of useful features are locked behind extra paywalls (secondary/tertiary). Given what I pay each year, it feels like most of those options should be included. Plus, charging an extra $20+ per month just to automatically bill a saved credit/debit card seems excessive.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Elvis
Capital Markets,, 11-50 employees
More than a year
“FreshBooks, A guru for financial reporting and management.”
Pros
Offers better control over expenses and project budgets.
Cons
Positive feedback on expenses tracking and reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Zedekiah
Health, Wellness and Fitness,, 11-50 employees
“What really sets freshbooks apart”
Pros
Makes financial management detailed yet easy and fast.
Cons
Pocket-friendly and user-friendly financial management tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Naquentta
Biotechnology,, 1-10 employees
Less than a year
“A review on FRESHBOOKS”
Pros
Streamlined invoicing process with auto invoicing and payments.
Cons
Delay in receiving payments through credit card or ACH.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Freshbooks for accounting”
Pros
Efficient account management and ease of learning for business purposes.
Cons
Offers a free trial followed by affordable pricing compared to competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
John
Design, 1-10 employees
More than a year
“Freshbooks is Great... But...”
Pros
FreshBooks is uncomplicated to learn use and sustain. Its interface is clear and easy to comprehend ensuring timely delivery of recurring invoices each month. I consistently encounter no problems with the transfer of funds to my bank account.
Cons
I strongly dislike the fact that many additional options are hidden behind secondary or tertiary paywalls. Given the annual fee I pay I believe all these features should be unlocked without extra charges. Paying an additional $30 or more per month just to automatically charge a saved credit/debit card seems unreasonable.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Kalev
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
“FreshBooks Invoicing and Payments”
Pros
The accessibility to diverse features is acknowledged and the user-friendly design of FreshBooks facilitates prompt invoicing and payment processing. The use of FreshBooks never feels burdensome and when compared to other accounting software I've utilized it proves remarkably straightforward.
Cons
Initially understanding all the various functions took time and I still haven't fully utilized FreshBooks to its maximum potential.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Ritz
Accounting, 1-10 employees
More than a year
“Freshbooks for entrepreneurs”
Pros
FreshBooks stands out for its user-friendly approach particularly beneficial for business owners handling their own bookkeeping.
Cons
The Bank Rules feature sometimes fails to work properly.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Njoki
Printing, 101-500 employees
More than a year
“Getting on the horizon of managing finances with FreshBooks.”
Pros
FreshBooks excels as a unified platform for financial management providing a seamless solution to various problems. It aids in visualizing financial resources through receipt capture and keeps us updated on financial performance with insightful reports.
Cons
I haven't found anything to dislike about FreshBooks. Everything has been flowing flawlessly and the product performs remarkably.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Alwanga
Publishing, 11-50 employees
More than a year
“FreshBooks Committed to solve financial management needs.”
Pros
Overall FreshBooks impresses us especially in expenses tracking and financial reporting. It excels in data security ensuring privacy and authorization. The intuitive interface enhances efficiency in creating and sharing invoices.
Cons
There is very little to criticize about FreshBooks and personally I haven't encountered any issues to complain about.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Muthoni
Mental Health Care, 1-10 employees
More than a year
“My favorite Accounting tool”
Pros
FreshBooks is an easily adopted tool for small business financial management. Its cost is budget-friendly featuring a well-tailored UI suitable for users without prior accounting knowledge. Mobile apps enhance accessibility and allow managing business even when away. It simplifies tasks like creating and sending invoices capturing payment receipts and facilitating tax filing.
Cons
I find its customization capabilities somewhat limited.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lauren
Marketing and Advertising, 1-10 employees
More than a year
“Great system”
Pros
I love the ease of creating invoices setting up auto invoicing and auto payments.
Cons
When clients pay via credit card or ACH it sometimes takes almost a week to receive the money through FreshBooks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10