Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

5.0
November 2023

Good for small business

Pros

Easy to use FreshBooks proved efficient in managing accounts assisting my uncle in his shop.

Cons

After a free trial period of thirty days you must pay for it. However compared to other software it's not expensive and is worth the investment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lorenzo

Automotive, 11-50 employees

More than a year

5.0
November 2023

FreshBooks has made it easy for me to manage my small business finances and invoicing.

Pros

The user-friendliness and intuitiveness of FreshBooks are commendable aiding organization and time-saving efforts.

Cons

I wish FreshBooks offered more comprehensive reporting features and increased customization options for better functionality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M

Mitusha

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2023

Super helpful in seamless invoicing

Pros

Highly beneficial for addressing recurring billing cycles the automated recurring invoices feature streamlines the invoicing process for subscription-related services saving considerable time.

Cons

No particular issues since it's reasonably priced.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lorenzo

Automotive, 11-50 employees

Less than a year

5.0
November 2023

FreshBooks has made it easy for me to manage my small business finances and invoicing.

Pros

Good value for money with functional completeness.

Cons

Issues with certain features and customer service.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Mark

Hospital & Health Care, 11-50 employees

Less than a year

5.0
November 2023

Easy Time keeping

Pros

Offers attractive pricing deals and a free trial period.

Cons

Desires a more visually appealing interface.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

T

Taj

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
November 2023

Manager of ...

Pros

Effective for invoice simplification, customization, and payment tracking.

Cons

Wish for a more robust budgeting feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MK

Modeste Komlan

International Trade and Development, 11-50 employees

More than a year

5.0
November 2023

Mkz

Pros

Liked for its intuitive design and usability.

Cons

Difficulty in integration with other business platforms.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Antoine

Accounting, 1-10 employees

More than a year

5.0
November 2023

Emploi du temps

Pros

An effective and convenient tool for business operations.

Cons

Priciness and need for guidance in using certain features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Arianna

Performing Arts, 1-10 employees

5.0
November 2023

Overall good, a few bugs to fix

Pros

Simplified setup and use initially; however, a switch was made for better collaboration.

Cons

Generally positive feedback with stable software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

J

jawad

Hospitality, 1-10 employees

More than a year

5.0
November 2023

Freshbooks will start you off 80% off

Pros

Remarkable grip over finances with effective control and management.

Cons

Positive feedback on unified financial management and expense tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Mark

Consumer Goods, 500+ employees

More than a year

5.0
November 2023

Efficiency and financial control

Pros

Simplicity and a user-friendly interface stand out.

Cons

Primarily suited for small businesses, lacks advanced accounting features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Claire

Media Production, 1-10 employees

Less than a year

2.0
November 2023

Just didnt work for us

Pros

Noticeable ease of use from the start for quick invoicing.

Cons

Highly efficient navigation and task management.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

7

Functionality

7

M

Melissa

Apparel & Fashion, 1-10 employees

Less than a year

5.0
November 2023

The best expense tracking tool out there

Pros

Efficient search functionalities and fast-loading software.

Cons

Appreciation for keyword search capabilities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

Jordan

Media Production, 1-10 employees

More than a year

5.0
November 2023

A Great Starter Software for Small Businesses

Pros

Responsive and supportive team, user-friendly dashboard, and quick software loading.

Cons

Positive overall sentiment about the software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

F

Fancy

Libraries, 11-50 employees

Less than a year

5.0
November 2023

FreshBooks all the way to the win. Get finances sorted.

Pros

Very easy setup and user-friendly operations.

Cons

Price increases with customer numbers, suitable for smaller businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Z

zouhir

Internet, 1-10 employees

5.0
November 2023

Provides tools to track working time used on different projects

Pros

Smooth financial management covering cash flow, reporting, invoicing, and billing.

Cons

Appreciation for security and financial tracking accuracy.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

ER

Eudys Rafael

Entertainment, 1-10 employees

Less than a year

5.0
November 2023

A game changer for my business.

Pros

Simplifies accounting and financial management, offering an intuitive and user-friendly experience.

Cons

Great for accounting and invoicing with intuitive features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jawad

Animation, 1-10 employees

5.0
November 2023

Excellent

Pros

Comprehensive features for financial reporting.

Cons

Limitation in basic features during the free trial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

T

timothy

Pharmaceuticals, 51-100 employees

Less than a year

5.0
November 2023

Easy to use

Pros

Excellent for small business accounting and billing needs, better pricing compared to other options.

Cons

Comparison to QuickBooks in terms of features and client handling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Janet

Internet, 1-10 employees

More than a year

5.0
November 2023

Seamless Accounting System

Pros

Provides insights into finances aiding in investment, savings, and expenditure decisions.

Cons

Unified platform appreciation for financial management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10