Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J
Javier

Food Production, 1-10 employees

3.0

The pros n cons of freshbooks

Pros

It helps stay organized and on top of your game.

Cons

The offline production feature didn't prove particularly helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

5.0

ideal online accounting tool for small businesses as it does not require additional installation on

Pros

Using FreshBooks for freelance work I was impressed with its flexibility excellent data transmission security and userfriendly interface.

Cons

The mileage tracking feature is ineffective lacking recorded rides and practical utility.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
Brian

Computer Software, 51-100 employees

4.0

Best cloud based accounting software for small businesses

Pros

The intuitive userfriendly interface of FreshBooks is admirable making navigation easy. The ability to create beautiful invoices is outstanding and it integrates well with many other software.

Cons

It's not the most suitable choice for handling larger projects or catering to big organizations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C
Cyriaque

Internet, 11-50 employees

5.0

Easy to use

Pros

FreshBooks is easy to use for accounting reducing time in our business at a reasonable price.

Cons

The software with an acceptable cost and a userfriendly interface demands a high amount of data entry that warrants reconsideration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

P
pathmika

Computer Software, 101-500 employees

More than a year

4.0

Freshbooks for finance management

Pros

Mainly used for creating and sending invoices generating financial reports and tracking business expenses.

Cons

I don't have any because I think the feature set is enough for a small business.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

M
Maciej

Marketing and Advertising, 1-10 employees

More than a year

5.0

FreshBooks is a comprehensive accounting software

Pros

FreshBooks is a comprehensive accounting software with a straightforward user interface making it easy to track expenses manage invoices and monitor payments.

Cons

The only downside to FreshBooks is that it can be difficult to set up and configure especially for those unfamiliar with accounting software. Additionally some of the features are a bit limited and could be improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R
Robin

Marketing and Advertising, 1-10 employees

More than a year

5.0

Accounting on rails

Pros

The app's ease of initial use and daily management integration capabilities and incredible customer service stand out.

Cons

I had a certain amount of trouble with one client when I was trying to set up direct debit payments and while I got really great support the process didn't seem that reliable in this particular case. This was the only occasion where I had any major difficulties though that weren't caused by myself for the client.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

U
Uttam

Research, 1-10 employees

Less than 6 months

4.0

Best Product at great prices

Pros

Easier to use recommendable for anyone.

Cons

Nothing as such but you can't use it all the time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

P
Philip

Airlines/Aviation, 11-50 employees

More than a year

4.0

Reliable for SMEs Accounting

Pros

FreshBooks automates over 80% of manual accounting procedures in my agency across all units.

Cons

Mobile applications in all systems lack offline access mode.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Adam

Hospitality, 51-100 employees

Less than a year

5.0

Freshbooks review

Pros

Appreciation for the lowcost recurring subscription that eliminates the need for frequent renewals.

Cons

The worst aspect I found with FreshBooks is the customer service.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Ali

Banking, 101-500 employees

More than a year

5.0

Review of fresh books

Pros

Userfriendly less costly and fastworking.

Cons

There is no cons I had seen in the FreshBooks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J
James

Financial Services, 500+ employees

More than a year

5.0

Excellent Support.

Pros

Unique support and easy integration accessible on mobile devices for remote invoicing and accounting.

Cons

No cons. This tool is userfriendly and straightforward.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

G
Ganesh

Education Management, 500+ employees

More than a year

5.0

A Comprehensive review on the FreshBooks as a profound user

Pros

Impactful features like creating reports and project collaboration.

Cons

It includes one user in all plans but the Select tier this needs to be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S
Shannon

Hospitality, 1-10 employees

More than a year

5.0

Fresh books review

Pros

FreshBooks proved to be incredibly userfriendly offering easy navigation.

Cons

FreshBooks no longer met my business's growing needs I required an application with expanded capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

RP
Rajitha Priyankara

Electrical/Electronic Manufacturing, 101-500 employees

Less than a year

4.0

Why Freshbooks for your business

Pros

FreshBooks is widely recognized for its userfriendly design and straightforward setup. It caters to users with limited accounting software experience providing timesaving features like automatic invoicing and online payment acceptance. The platform also includes various financial reports project management tools and integrations with popular business platforms such as PayPal and G Suite.

Cons

FreshBooks features a userfriendly interface but for companies with intricate accounting needs it might pose challenges. Limited customization options may not meet the adaptability needs of some businesses. Pricingwise larger teams may find FreshBooks relatively expensive. Advanced capabilities like project management are exclusive to highertier plans. The inventory management options are limited which could be a drawback for businesses requiring thorough inventory tracking. While FreshBooks integrates with popular tools it has fewer integrations than some competitors. Being a cloudbased software it requires an internet connection a potential drawback in areas with unreliable internet connectivity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

D
David

E-Learning, 1-10 employees

4.0

Good product

Pros

The ease of use is a notable feature allowing for a plugandplay experience from the first day.

Cons

The complexity of generating reports for multiple businesses was a downside I didn't appreciate.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

J
Javier

Food Production, 1-10 employees

3.0

The pros n cons of freshbooks

Pros

FreshBooks facilitates organization and keeps users on top of their tasks.

Cons

Offline production didn't prove to be very helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

ideal online accounting tool for small businesses as it does not require additional installation on

Pros

FreshBooks utilized for freelance work impressed with its flexibility robust data transmission security and a userfriendly interface.

Cons

Mileage tracking in FreshBooks is ineffective I tried it for months and it didn't record any rides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

B
Brian

Computer Software, 51-100 employees

More than a year

4.0

Best cloud based accounting software for small businesses

Pros

The first admirable aspect of FreshBooks is its intuitive and userfriendly interface coupled with the ability to create aesthetically pleasing invoices and seamless integration with other software.

Cons

It's not the most suitable choice for larger projects or big organizations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

C
Cyriaque

Internet, 11-50 employees

More than a year

5.0

Easy to use

Pros

FreshBooks with its userfriendly design effectively reduces time spent on accounting tasks at a reasonable price.

Cons

The software has an acceptable cost and a userfriendly interface but the high amount of data entry needs a review.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9