Anonymous
Not Specified, 101-500 employees
“Good for small business”
Pros
Easy to use FreshBooks proved efficient in managing accounts assisting my uncle in his shop.
Cons
After a free trial period of thirty days you must pay for it. However compared to other software it's not expensive and is worth the investment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lorenzo
Automotive, 11-50 employees
More than a year
“FreshBooks has made it easy for me to manage my small business finances and invoicing.”
Pros
The user-friendliness and intuitiveness of FreshBooks are commendable aiding organization and time-saving efforts.
Cons
I wish FreshBooks offered more comprehensive reporting features and increased customization options for better functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Mitusha
Information Technology and Services, 500+ employees
Less than a year
“Super helpful in seamless invoicing”
Pros
Highly beneficial for addressing recurring billing cycles the automated recurring invoices feature streamlines the invoicing process for subscription-related services saving considerable time.
Cons
No particular issues since it's reasonably priced.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lorenzo
Automotive, 11-50 employees
Less than a year
“FreshBooks has made it easy for me to manage my small business finances and invoicing.”
Pros
Good value for money with functional completeness.
Cons
Issues with certain features and customer service.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mark
Hospital & Health Care, 11-50 employees
Less than a year
“Easy Time keeping”
Pros
Offers attractive pricing deals and a free trial period.
Cons
Desires a more visually appealing interface.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Taj
Marketing and Advertising, 11-50 employees
Less than 6 months
“Manager of ...”
Pros
Effective for invoice simplification, customization, and payment tracking.
Cons
Wish for a more robust budgeting feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Modeste Komlan
International Trade and Development, 11-50 employees
More than a year
“Mkz”
Pros
Liked for its intuitive design and usability.
Cons
Difficulty in integration with other business platforms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Antoine
Accounting, 1-10 employees
More than a year
“Emploi du temps”
Pros
An effective and convenient tool for business operations.
Cons
Priciness and need for guidance in using certain features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Arianna
Performing Arts, 1-10 employees
“Overall good, a few bugs to fix”
Pros
Simplified setup and use initially; however, a switch was made for better collaboration.
Cons
Generally positive feedback with stable software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
jawad
Hospitality, 1-10 employees
More than a year
“Freshbooks will start you off 80% off”
Pros
Remarkable grip over finances with effective control and management.
Cons
Positive feedback on unified financial management and expense tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mark
Consumer Goods, 500+ employees
More than a year
“Efficiency and financial control”
Pros
Simplicity and a user-friendly interface stand out.
Cons
Primarily suited for small businesses, lacks advanced accounting features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Claire
Media Production, 1-10 employees
Less than a year
“Just didnt work for us”
Pros
Noticeable ease of use from the start for quick invoicing.
Cons
Highly efficient navigation and task management.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
7
Melissa
Apparel & Fashion, 1-10 employees
Less than a year
“The best expense tracking tool out there”
Pros
Efficient search functionalities and fast-loading software.
Cons
Appreciation for keyword search capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Jordan
Media Production, 1-10 employees
More than a year
“A Great Starter Software for Small Businesses”
Pros
Responsive and supportive team, user-friendly dashboard, and quick software loading.
Cons
Positive overall sentiment about the software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Fancy
Libraries, 11-50 employees
Less than a year
“FreshBooks all the way to the win. Get finances sorted.”
Pros
Very easy setup and user-friendly operations.
Cons
Price increases with customer numbers, suitable for smaller businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
zouhir
Internet, 1-10 employees
“Provides tools to track working time used on different projects”
Pros
Smooth financial management covering cash flow, reporting, invoicing, and billing.
Cons
Appreciation for security and financial tracking accuracy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Eudys Rafael
Entertainment, 1-10 employees
Less than a year
“A game changer for my business.”
Pros
Simplifies accounting and financial management, offering an intuitive and user-friendly experience.
Cons
Great for accounting and invoicing with intuitive features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jawad
Animation, 1-10 employees
“Excellent”
Pros
Comprehensive features for financial reporting.
Cons
Limitation in basic features during the free trial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
timothy
Pharmaceuticals, 51-100 employees
Less than a year
“Easy to use”
Pros
Excellent for small business accounting and billing needs, better pricing compared to other options.
Cons
Comparison to QuickBooks in terms of features and client handling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Janet
Internet, 1-10 employees
More than a year
“Seamless Accounting System”
Pros
Provides insights into finances aiding in investment, savings, and expenditure decisions.
Cons
Unified platform appreciation for financial management.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10