Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

T
Thartei

Accounting, 51 - 200 employees

5.0

FreshBooks: Efficient and User-Friendly Accounting Solution

Pros

FreshBooks offers powerful invoicing features that allow businesses to create and send professional-looking invoices quickly and effortlessly. It also includes time tracking capabilities, enabling users to accurately track billable hours and generate invoices accordingly.

Cons

FreshBooks falls short in terms of inventory management features. Businesses with large inventories or those selling physical products may find the limited inventory management options provided by FreshBooks insufficient for their needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

S
Shaswati

Education Management, 500+ employees

5.0

Rating For FreshBooks

Pros

As a small business entrepreneur FreshBooks has significantly assisted in my accountingrelated tasks allowing me to accomplish more in less time.

Cons

This application is deemed wonderful with no apparent demerits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

EM
Elloisa mary

Food Production, 51-100 employees

5.0

Extravagant

Pros

Time tracking is the standout feature of FreshBooks making all transactions more meaningful.

Cons

All features were deemed satisfactory with no identified areas requiring improvement. FreshBooks is perceived as a reliable tool guarding all aspects of business transactions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M
Mostafa

Insurance, 1-10 employees

5.0

Excellent accounting app.

Pros

It has significantly contributed to the calculations of institutions and companies.

Cons

The application is lauded for its ease of use and provision of a secure environment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

NUS
Najam us saher

Outsourcing/Offshoring, 500+ employees

4.0

Review about freshbooks

Pros

This app is good for accounting and invoicing with most features being useful and up to the mark. It reduces time and provides accurate results making it exceptionally great for amateurs using a good accounting software.

Cons

Certain aspects such as updating invoices and the availability of a profit and loss option are noted as challenging. Simplifying the editing of bulk entries is also identified as an area that could benefit from improvement.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

5.0

Best for time tracking

Pros

FreshBooks stands out for several reasons. Firstly its user interface is highly commendable. Secondly its timetracking feature proves to be quite efficient. Lastly the mobile app enhances accessibility.

Cons

The sole downside I've noted in utilizing FreshBooks is its restricted integration capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 500+ employees

5.0

A nice experience with Freshbooks

Pros

The creation of invoices is a standout feature for me in FreshBooks. It's incredibly userfriendly allowing me to effortlessly generate and customize professionallooking invoices. Despite lacking accounting expertise I can navigate the software seamlessly. The automation of recurring invoices is a significant timesaver. Sending invoices through FreshBooks is convenient with easy email transmission and notifications for opened and paid invoices. The option for online payments adds to the overall convenience for my clients.

Cons

Potential frustration arises from the scarcity of customization options for specific platform aspects. While I value the ability to customize invoices and estimates certain areas like the dashboard and reporting features feel constraining. Though I can view metrics and data points customization to fit specific needs or preferences is often limited. This limitation hampers obtaining a comprehensive business view and making informed decisions based on the data. Additionally there are integrations I'd like to see that are currently unavailable on the platform impacting workflow efficiency.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

P
Piyush

Information Technology and Services, 500+ employees

5.0

User friendly tool for accounting and billing

Pros

FreshBooks with its userfriendly interface offers ease of use along with a plethora of features such as automated billing accounting and reporting.

Cons

While performancewise there are no cons adding more features could enhance the platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J
Jacqueline

Retail, 500+ employees

5.0

Freshbooks review

Pros

The application is captivating providing abundant information and the service is exceptional.

Cons

There's nothing to dislike about FreshBooks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

4.0

Freshbooks is great for accounting and expense management

Pros

Deploying and utilizing FreshBooks is straightforward offering a range of features for efficient expense management.

Cons

User adoption may take some time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

5.0

Freshbooks the Ultimate Accounting Solution for Small Businesses

Pros

FreshBooks excels in various aspects its userfriendly interface simplifies navigation timesaving features include automatic invoicing and expense tracking customizable invoices enhance professionalism and mobile accessibility ensures convenience.

Cons

Reporting limitations have been reported and FreshBooks may be more expensive than other accounting software especially for businesses with larger needs. Integration options and inventory management are also reported as limitations along with a perceived lack of customization in templates and design options.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

4.0

FreshBooks reviews

Pros

Boasting a userfriendly interface FreshBooks also provides robust customer support and a mobile app for added convenience.

Cons

The rapid increase in price and limited customizations are noted concerns.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

F
Figue

E-Learning, 1-10 employees

5.0

Well done for small businesses and freelancers

Pros

A major advantage of FreshBooks lies in its ease of use thanks to its intuitive and navigable interface.

Cons

The software is expensive and issues with the quality of support have been reported.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

B
baby

Arts and Crafts, 1-10 employees

5.0

saving important and keeping records

Pros

FreshBooks proves to be a good solution for creating perfect invoices and tracking clients during transit.

Cons

It helps small business owners save important time and maintain records.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B
Bryan

Marketing and Advertising, 1-10 employees

4.0

Effortless Invoicing with FreshBooks A GameChanger for Small Businesses

Pros

FreshBooks offers a comprehensive set of features including customizable invoices recurring payments automated reminders and efficient time and expense tracking. As a digital marketing business owner I found its seamless integration with existing workflows to be a timesaving asset. The userfriendly interface adds to its appeal for small businesses.

Cons

FreshBooks while excellent for small businesses may not be suitable for larger enterprises with complex financial needs. Some users highlight missing features like advanced accounting capabilities and more detailed insights into sales trends and expenses. Pricing plans may be relatively expensive especially for basic invoicing functionality. The userfriendly interface may pose navigation challenges for nontechsavvy users and the mobile app lacks certain features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Amy

Consumer Services, 1-10 employees

3.0

FRESH ISNT ALWAYS QUICK or efficient

Pros

Pricing and the straightforward initial setup process are the standout features of FreshBooks.

Cons

The least favored aspect is the amount of double to triple entry of data requiring careful checking due to inaccurate totaling and taxes not being accurately maintained.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

R
Riya

Accounting, 51-100 employees

4.0

Simplifying Accounting for Small Businesses

Pros

As a small business owner I appreciate how FreshBooks simplifies accounting processes. Its userfriendly interface facilitates tasks such as invoice creation expense tracking and financial reporting.

Cons

One disliked aspect is the lack of flexibility in reporting features. While premade reports are available creating custom reports is challenging. The cost may be high for small businesses starting out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

T
Tarek

Outsourcing/Offshoring, 500+ employees

5.0

Ensure time and billing management in one place

Pros

FreshBooks proves beneficial in organizations especially concerning timely payroll issues.

Cons

Nothing functions inaccurately providing all necessary features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Mayur

Information Technology and Services, 11-50 employees

5.0

Best for small business to invoice management.

Pros

Wonderful for invoice management and billing FreshBooks allows checking accounts and tracking business expenses.

Cons

No disadvantages have been found in the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J
Jamal

Accounting, 51-100 employees

5.0

Best App Ever

Pros

With delightful user experience team collaboration time tracking tools and excellent service this app is highly appreciated.

Cons

The least liked features include some dashboard deficits and limited invoice customization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8