Ruth Mueni
Machinery, 1-10 employees
More than a year
“Easy to use”
Pros
Using it means we don't lose track of anything in our accounting. The financial management and tracking tools are genuinely helpful and they give us better control over how money comes into the business and how it goes out. That visibility has made it much easier to plan and push our growth. The reports also provide clear, accurate insights into our financial performance which has been incredibly valuable for keeping a healthy cash flow and maintaining a solid financial setup overall.
Cons
Nothing really stands out on my side, using this tool feels incredibly rewarding and I genuinely feel like I'm getting the best out of the product.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Hardial Mahey
Construction, 11-50 employees
More than a year
“user-friendly”
Pros
It's a simple software to use and it makes it simple to come back and check whenever you need.
Cons
No problems have shown up for me since I started using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie Ali
Package/Freight Delivery, 11-50 employees
More than a year
“great accounting tool for small businesses”
Pros
Quite simple to use especially if you run a small business and need to keep your books organized without a lot of hassle.
Cons
Doesn't seem like the best fit for larger companies and the pricing can start to feel a bit restrictive as your needs grow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Md. Nirob Hossain
Marketing and Advertising, 1-10 employees
Less than 6 months
“I like the app”
Pros
This has become my go-to and I'm genuinely happy with the whole set of features. Building invoices and checking the invoice history are the parts I use most and the ones I like the most. The app feels very user friendly and the mobile controls are especially impressive since I can manage everything on the go. Overall, the experience has been positive and I'd recommend it to anyone looking for an invoicing solution.
Cons
I don't see many actual downsides but the pricing feels a little on the high side. It could lower the rate and it would be awesome if they added more features and kept rolling out updates to make day-to-day work even easier.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Kimani Nyambura
Accounting, 51-100 employees
More than a year
“Great results”
Pros
Using it has been a real game changer for me and my team. The interface feels friendly and is simple to navigate which cuts down the time we spend on setup and helps keep everything neatly organized. It also stands out as a more refined platform especially with its accounting and expense management features. Compared with other tools I've tried, the performance and reliability are top notch... generation and invoice tracking work exactly as expected and stay fully covered. Expense tracking is honestly in a league of its own. I can also handle receipt approvals, manage billable hours and maintain solid financial records which cover most of the key accounting workflows so it quickly becomes an all-around accounting solution.
Cons
Honestly I haven't run into anything I dislike. Coming from the perspective of an accountant who has used plenty of other accounting software, I'd confidently recommend it to anyone who wants efficient support for their accounting needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Jane Gachambi Nyagutha
Automotive, 101-500 employees
More than a year
“all-in-one invoicing”
Pros
Brings several useful accounting features into one place which makes our day-to-day work a lot simpler since we're not juggling multiple tools. Even with all the capability it offers, the features still feel simple and the flexible interface makes it quick to move around. Creating clean, professional invoices doesn't require special skills on our side either so we can just get on with sending them to clients. There's also peace of mind knowing our accounting records, like receipts, are kept securely in case we need them later.
Cons
No cons from me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Isaiah Nyangena
Accounting, 500+ employees
More than a year
“Made work easier”
Pros
Really simple to use and it ends up making accounting feel a lot more manageable. The interface is easy to navigate so anyone can pick it up and complete their work without much hassle.
Cons
Compared with some of its competitors, it doesn't offer as many advanced features and it feels like it's a bit behind in terms of functionality.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Brandon Lowry
Financial Services, 101-500 employees
More than a year
“its quite dependable”
Pros
I appreciate how the platform handles security in a serious way, things like data encryption and secure access make it feel much safer to manage sensitive information. The reporting tools are also a big plus and the fact that it integrates with other financial tools makes it easier to keep our workflow moving without juggling multiple systems. Overall, it gives a clear view of our finances which helps us make better decisions and stay organized.
Cons
Since it's fairly comprehensive, the one improvement I'd want is more advanced customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonnel Ogmar
Consumer Services, 500+ employees
Less than a year
“5/5 from me”
Pros
Felt adaptive right away and I've been using it without much hassle. The workflow makes sense so learning it was quick and I've been enjoying it as I go.
Cons
No cons, it is such a strong accounting tool that it could meet everything we need for our job
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Accounting, 1-10 employees
Less than 6 months
“What a great product”
Pros
The software runs really well for invoicing and expense tracking. The technical support has been exceptional and overall it's way more practical than the usual manual methods.
Cons
Mileage tracking feels ineffective, it doesn't work properly. Some trips are missing, the mileage total isn't accurate and the departure/arrival points are wrong. The app doesn't use GPS and it also struggles with phone location which makes the tracking unreliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannel Mueni
Think Tanks, 11-50 employees
More than a year
“i rely on it!”
Pros
Getting full control over our financial activities has been the biggest win. Using the features feels simple, with no complicated steps, everything comes across as simple and direct. We also appreciate how it helps us track every expenditure in our organization which makes it much easier to get a clear picture of our financial performance. Also, the security features keep our financial data well protected and access is limited to only the people who have the right authorization.
Cons
There's honestly nothing concrete to complain, it works reliably, legitimately and very effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Writing and Editing, 51-100 employees
More than a year
“clean design”
Pros
Website design feels really well done and it's simple to get going and use. Setup is simple so I didn't have to struggle before getting things working.
Cons
Only thing bothering me is the blue color scheme. If the background color were adjustable or changed to something else, it would suit me much better.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Misba Sultana
Human Resources, 1-10 employees
Less than a year
“amazing reports”
Pros
The double-entry accounting reports are a standout feature for me. The interface feels adaptive and guides you through the process without much fuss and I appreciated that it doesn't require a lot of upfront learning to get started.
Cons
It doesn't seem designed for larger businesses and the customization options are pretty limited compared to what bigger companies usually need.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Design, 1-10 employees
More than a year
“Excellent tool”
Pros
I started using it as a freelancer and it quickly became my go-to accounting and invoicing tool because it's genuinely user friendly and adaptive. As our business grew, I still kept leaning on it, it's not just nice to look at but also solid on features for small businesses that want clients to pay faster. The late fee integration helps nudge payments along and the client portals make things simple since invoices are easy for clients to view and act on.
Cons
Pricing feels a bit steep versus some other options out there. Also, I'm not a fan of the fact that clients have to create an account just to log in and review all their invoices.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Anonymous
Writing and Editing, 1-10 employees
Free Trial
“had a positive experience”
Pros
Organizes financial management for small businesses and self-employed people really well. The interface feels user friendly and the integrations are solid which makes it a great choice if you want to simplify invoicing and keep track of time more efficiently.
Cons
No major downsides so far, everything has worked out well for me and I'd strongly recommend it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Yavuz Selim Elmas
Consumer Electronics, 500+ employees
More than a year
“clean invoices”
Pros
Great at bringing my personal invoices and my professional accounting reports into one place, this software is perfect for use... and the whole setup feels simple and genuinely useful.
Cons
Sometimes I run into trouble syncing my accounts but the problem usually clears up within a couple of minutes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
David Serna
Marketing and Advertising, 1-10 employees
More than a year
“Faced some payment billing bugs”
Pros
Watching how this company and its product evolved into something that clearly struggles as it scales has been frustrating. The current app feels unreliable, buggy and slow... and the problems show up right where it matters most especially around payment processing and client-side billing. It's the kind of setup that creates real risk during billing moments.
Cons
The software has recurring bugs and the pricing behavior comes across as questionable. Most importantly, it breaks down at critical billing steps which makes it genuinely hard to collect payments online.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
3
Functionality
5
Ronald Tanga
Broadcast Media, 1-10 employees
Less than a year
“electronic payments made easy”
Pros
Electronic payments feel essential and handling receipts is simple.
Cons
Adding a log on an invoice could be smoother.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hassan
Events Services, 1-10 employees
“Invoice software”
Pros
Freshbook efficiently tracks sent invoices and automates reminders for overdue payments.
Cons
Freshbook is highly accessible reliable and fast in invoicing and billing with no issues encountered during use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Viv
Telecommunications, 101-500 employees
“Tracking payments”
Pros
Freshbook excels at generating invoices and tracking payments.
Cons
It provides realtime financial reports and accepts a wide range of payment methods.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8