Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RM

Ruth Mueni

Machinery, 1-10 employees

More than a year

5.0
October 2023

Easy to use

Pros

Using it means we don't lose track of anything in our accounting. The financial management and tracking tools are genuinely helpful and they give us better control over how money comes into the business and how it goes out. That visibility has made it much easier to plan and push our growth. The reports also provide clear, accurate insights into our financial performance which has been incredibly valuable for keeping a healthy cash flow and maintaining a solid financial setup overall.

Cons

Nothing really stands out on my side, using this tool feels incredibly rewarding and I genuinely feel like I'm getting the best out of the product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

HM

Hardial Mahey

Construction, 11-50 employees

More than a year

5.0
October 2023

user-friendly

Pros

It's a simple software to use and it makes it simple to come back and check whenever you need.

Cons

No problems have shown up for me since I started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Stephanie Ali

Package/Freight Delivery, 11-50 employees

More than a year

5.0
October 2023

great accounting tool for small businesses

Pros

Quite simple to use especially if you run a small business and need to keep your books organized without a lot of hassle.

Cons

Doesn't seem like the best fit for larger companies and the pricing can start to feel a bit restrictive as your needs grow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MNH

Md. Nirob Hossain

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
October 2023

I like the app

Pros

This has become my go-to and I'm genuinely happy with the whole set of features. Building invoices and checking the invoice history are the parts I use most and the ones I like the most. The app feels very user friendly and the mobile controls are especially impressive since I can manage everything on the go. Overall, the experience has been positive and I'd recommend it to anyone looking for an invoicing solution.

Cons

I don't see many actual downsides but the pricing feels a little on the high side. It could lower the rate and it would be awesome if they added more features and kept rolling out updates to make day-to-day work even easier.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

KN

Kimani Nyambura

Accounting, 51-100 employees

More than a year

5.0
October 2023

Great results

Pros

Using it has been a real game changer for me and my team. The interface feels friendly and is simple to navigate which cuts down the time we spend on setup and helps keep everything neatly organized. It also stands out as a more refined platform especially with its accounting and expense management features. Compared with other tools I've tried, the performance and reliability are top notch... generation and invoice tracking work exactly as expected and stay fully covered. Expense tracking is honestly in a league of its own. I can also handle receipt approvals, manage billable hours and maintain solid financial records which cover most of the key accounting workflows so it quickly becomes an all-around accounting solution.

Cons

Honestly I haven't run into anything I dislike. Coming from the perspective of an accountant who has used plenty of other accounting software, I'd confidently recommend it to anyone who wants efficient support for their accounting needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

JGN

Jane Gachambi Nyagutha

Automotive, 101-500 employees

More than a year

5.0
October 2023

all-in-one invoicing

Pros

Brings several useful accounting features into one place which makes our day-to-day work a lot simpler since we're not juggling multiple tools. Even with all the capability it offers, the features still feel simple and the flexible interface makes it quick to move around. Creating clean, professional invoices doesn't require special skills on our side either so we can just get on with sending them to clients. There's also peace of mind knowing our accounting records, like receipts, are kept securely in case we need them later.

Cons

No cons from me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

IN

Isaiah Nyangena

Accounting, 500+ employees

More than a year

5.0
October 2023

Made work easier

Pros

Really simple to use and it ends up making accounting feel a lot more manageable. The interface is easy to navigate so anyone can pick it up and complete their work without much hassle.

Cons

Compared with some of its competitors, it doesn't offer as many advanced features and it feels like it's a bit behind in terms of functionality.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

BL

Brandon Lowry

Financial Services, 101-500 employees

More than a year

5.0
October 2023

its quite dependable

Pros

I appreciate how the platform handles security in a serious way, things like data encryption and secure access make it feel much safer to manage sensitive information. The reporting tools are also a big plus and the fact that it integrates with other financial tools makes it easier to keep our workflow moving without juggling multiple systems. Overall, it gives a clear view of our finances which helps us make better decisions and stay organized.

Cons

Since it's fairly comprehensive, the one improvement I'd want is more advanced customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JO

Jonnel Ogmar

Consumer Services, 500+ employees

Less than a year

5.0
October 2023

5/5 from me

Pros

Felt adaptive right away and I've been using it without much hassle. The workflow makes sense so learning it was quick and I've been enjoying it as I go.

Cons

No cons, it is such a strong accounting tool that it could meet everything we need for our job

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 1-10 employees

Less than 6 months

5.0
October 2023

What a great product

Pros

The software runs really well for invoicing and expense tracking. The technical support has been exceptional and overall it's way more practical than the usual manual methods.

Cons

Mileage tracking feels ineffective, it doesn't work properly. Some trips are missing, the mileage total isn't accurate and the departure/arrival points are wrong. The app doesn't use GPS and it also struggles with phone location which makes the tracking unreliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Shannel Mueni

Think Tanks, 11-50 employees

More than a year

5.0
October 2023

i rely on it!

Pros

Getting full control over our financial activities has been the biggest win. Using the features feels simple, with no complicated steps, everything comes across as simple and direct. We also appreciate how it helps us track every expenditure in our organization which makes it much easier to get a clear picture of our financial performance. Also, the security features keep our financial data well protected and access is limited to only the people who have the right authorization.

Cons

There's honestly nothing concrete to complain, it works reliably, legitimately and very effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Writing and Editing, 51-100 employees

More than a year

4.0
October 2023

clean design

Pros

Website design feels really well done and it's simple to get going and use. Setup is simple so I didn't have to struggle before getting things working.

Cons

Only thing bothering me is the blue color scheme. If the background color were adjustable or changed to something else, it would suit me much better.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MS

Misba Sultana

Human Resources, 1-10 employees

Less than a year

5.0
October 2023

amazing reports

Pros

The double-entry accounting reports are a standout feature for me. The interface feels adaptive and guides you through the process without much fuss and I appreciated that it doesn't require a lot of upfront learning to get started.

Cons

It doesn't seem designed for larger businesses and the customization options are pretty limited compared to what bigger companies usually need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Design, 1-10 employees

More than a year

4.0
October 2023

Excellent tool

Pros

I started using it as a freelancer and it quickly became my go-to accounting and invoicing tool because it's genuinely user friendly and adaptive. As our business grew, I still kept leaning on it, it's not just nice to look at but also solid on features for small businesses that want clients to pay faster. The late fee integration helps nudge payments along and the client portals make things simple since invoices are easy for clients to view and act on.

Cons

Pricing feels a bit steep versus some other options out there. Also, I'm not a fan of the fact that clients have to create an account just to log in and review all their invoices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Writing and Editing, 1-10 employees

Free Trial

5.0
October 2023

had a positive experience

Pros

Organizes financial management for small businesses and self-employed people really well. The interface feels user friendly and the integrations are solid which makes it a great choice if you want to simplify invoicing and keep track of time more efficiently.

Cons

No major downsides so far, everything has worked out well for me and I'd strongly recommend it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

YSE

Yavuz Selim Elmas

Consumer Electronics, 500+ employees

More than a year

5.0
October 2023

clean invoices

Pros

Great at bringing my personal invoices and my professional accounting reports into one place, this software is perfect for use... and the whole setup feels simple and genuinely useful.

Cons

Sometimes I run into trouble syncing my accounts but the problem usually clears up within a couple of minutes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DS

David Serna

Marketing and Advertising, 1-10 employees

More than a year

2.0
October 2023

Faced some payment billing bugs

Pros

Watching how this company and its product evolved into something that clearly struggles as it scales has been frustrating. The current app feels unreliable, buggy and slow... and the problems show up right where it matters most especially around payment processing and client-side billing. It's the kind of setup that creates real risk during billing moments.

Cons

The software has recurring bugs and the pricing behavior comes across as questionable. Most importantly, it breaks down at critical billing steps which makes it genuinely hard to collect payments online.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

3

Functionality

5

RT

Ronald Tanga

Broadcast Media, 1-10 employees

Less than a year

5.0
October 2023

electronic payments made easy

Pros

Electronic payments feel essential and handling receipts is simple.

Cons

Adding a log on an invoice could be smoother.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

H

Hassan

Events Services, 1-10 employees

5.0
October 2023

Invoice software

Pros

Freshbook efficiently tracks sent invoices and automates reminders for overdue payments.

Cons

Freshbook is highly accessible reliable and fast in invoicing and billing with no issues encountered during use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

V

Viv

Telecommunications, 101-500 employees

5.0
October 2023

Tracking payments

Pros

Freshbook excels at generating invoices and tracking payments.

Cons

It provides realtime financial reports and accepts a wide range of payment methods.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8