Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M
Mohammad

Computer Software, 500+ employees

5.0

FreshBooks is your hero when we talk accounting.

Pros

FreshBooks serves as an allencompassing solution for accounting needs functioning as an organizer and reminder for various tasks.

Cons

Expansion into the Middle East market is suggested.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S
Susan

E-Learning, 51-100 employees

5.0

Tracking expenses and billing made SUPER easy

Pros

The entirety of FreshBooks from its nice interface and ease of use to its diverse features significantly aids billing processes.

Cons

Initially overwhelming users adapt after some time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

AR
Abdul Rauf

Education Management, 1-10 employees

4.0

Accountant

Pros

Boasting incredible timekeeping and task management tools FreshBooks stands out.

Cons

Bookkeepers face challenges in accessing the full review trail regardless of design.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

R
Roel

Information Technology and Services, 1-10 employees

4.0

Freshbooks simplifies my finances

Pros

Managing invoices and expenses is a joy with FreshBooks due to its userfriendly nature and excellent customer service.

Cons

The only con experienced is that FreshBooks may not be as easy to get into as other accounting software options.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A
Ashutosh

Computer Software, 51-100 employees

3.0

One time ok

Pros

While limited information is available the software is generally perceived as good.

Cons

No cons found but features are perceived as not too attractive.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

S
Shaswati

Education Management, 500+ employees

Less than a year

5.0

Rating For FreshBooks

Pros

For small business entrepreneurs FreshBooks significantly eases accounting tasks enabling more work in less time and garnering gratitude for its efficiency.

Cons

This application is wonderful with no demerits.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

EM
Elloisa mary

Food Production, 51-100 employees

5.0

Extravagant

Pros

The standout feature of FreshBooks is its time tracking functionality adding value to all transactions.

Cons

All features in FreshBooks were good no improvements needed. It guards all aspects of your business transactions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Mostafa

Insurance, 1-10 employees

Less than a year

5.0

Excellent accounting app.

Pros

FreshBooks plays a substantial role in institutions and companies contributing significantly to calculations.

Cons

The application is easy to use and provides a secure environment.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

NUS
Najam us saher

Outsourcing/Offshoring, 500+ employees

More than a year

4.0

Review about freshbooks

Pros

This app proves beneficial for accounting and invoicing offering useful features and timesaving results. The ease of use is exceptionally great making it suitable for amateurs.

Cons

Updating invoices can be difficult at times and there should be an easytouse PL option. Editing bulk entries is sometimes challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Not Specified, 11-50 employees

Less than a year

5.0

Best for time tracking

Pros

The intuitive userfriendly interface time tracking and a mobile app are standout features of FreshBooks.

Cons

The only drawback of using FreshBooks that I've noticed is limited integration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

A nice experience with Freshbooks

Pros

Invoice creation is a favorite feature due to its userfriendly nature. Automation of recurring invoices is a significant timesaver. Sending invoices through FreshBooks is efficient with email notifications upon client interactions.

Cons

Customization options for certain aspects of the platform can be frustratingly lacking. The dashboard and reporting features are not as customizable as desired limiting a comprehensive view of business. Some desired integrations are not available affecting workflow efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

P
Piyush

Information Technology and Services, 500+ employees

Less than 6 months

5.0

User friendly tool for accounting and billing

Pros

FreshBooks is userfriendly offering automated billing accounting reporting and more features.

Cons

Performancewise there are no cons but additional features could enhance it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J
Jacqueline

Retail, 500+ employees

More than a year

5.0

Freshbooks review

Pros

FreshBooks is interesting informative and offers amazing service.

Cons

I don't dislike anything about FreshBooks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

Freshbooks is great for accounting and expense management

Pros

It is easy to deploy and use providing numerous features for expense management.

Cons

Users take time to adopt and start using it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

5.0

Freshbooks The Ultimate Accounting Solution for Small Businesses based on the analysis of customer feedback Freshbooks is generally wellregarded for its userfriendly interface timesaving features and excellent customer support. Some users have reported limitations with reporting and integration options and others have found the price to be higher compared to other accounting software. Overall Freshbooks appears to be a solid choice for small businesses looking for an easytouse accounting solution. Userfriendly interface Freshbooks offers a simple and intuitive interface that makes it easy to navigate and use even for those with limited accounting experience.Timesaving features Freshbooks offers several timesaving features such as automatic invoicing expense tracking and integration with popular payment gateways that can help streamline your accounting tasks.Customizable invoices Freshbooks allows users to create fully customizable and professionallooking invoices that can be branded with your company logo and colors.Mobile accessibility Freshbooks can be accessed from any device with an internet connection making it easy to manage your finances on the go.Customer support Freshbooks offers excellent customer support with a dedicated team available to answer any questions or resolve issues promptly.Userfriendly interface Freshbooks offers a simple and intuitive interface that makes it easy to navigate and use even for those with limited accounting experience.Timesaving features Freshbooks offers several timesaving features such as automatic invoicing expense tracking and integration with popular payment gateways that can help streamline your accounting tasks.Customizable invoices Freshbooks allows users to create fully customizable and professionallooking invoices that can be branded with your company logo and colors.Mobile accessibility Freshbooks can be accessed from any device with an internet connection making it easy to Limited reporting Some users have reported that Freshbooks' reporting functionality is limited compared to other accounting software making it difficult to generate detailed financial reports.Price Freshbooks can be more expensive compared to other accounting software on the market particularly for businesses with larger accounting needs.Integration limitations Some users have reported that Freshbooks' integration options are limited particularly when it comes to syncing with other accounting software or ecommerce platforms.No inventory management Freshbooks doesn't offer inventory management features which may be a disadvantage for businesses that need to track inventory.Lack of customization Some users have reported that Freshbooks' templates and design options are limited which may make it difficult to fully customize invoices and other financial documents to match their branding. Anonymous 201500 employees Used daily for less than 2 years 4 March 2023 FreshBooks reviews overall experience is good it has user friendly interface and has a good customer support. it also has a mobile app. price is increasing very fast and limited customizations. Figue ELearning 1 employee Used monthly for less than 6 months 5 March 2023 Well done for small businesses and freelancers it has limited integration capabilities with other software programs which can make it challenging to use in conjunction with other business tools. One of the biggest advantages of FreshBooks is its ease of use. The software is intuitive and easy to navigate it is expensive and there is issues with the quality of support baby Arts and Crafts 210 employees Used weekly for more than 2 years 5 March 2023 saving important and keeping records good solution in makng perfect invoice and can track clients while transit helping small business owners sane important time and maintain records Bryan Marketing and Advertising 210 employees Used weekly for less than 12 months 4 March 2023 Effortless Invoicing with FreshBooks A GameChanger for Small Businesses Overall my experience with FreshBooks has been excellent. As a small business owner I appreciate the platform's userfriendly interface and seamless invoicing capabilities. While the software may lack some advanced accounting features and could benefit from more detailed reporting options it more than makes up for it with its ease of use and efficiency. The pricing plans may be a bit steep for some users but the value that FreshBooks provides is undeniable. Overall I highly recommend FreshBooks to any small business looking to streamline their invoicing and accounting processes. FreshBooks offers a variety of features that make invoicing and financial management effortless including customizable invoices recurring payments automated late payment reminders timetracking and expense tracking. As a digital marketing business owner I was pleasantly surprised by how seamlessly FreshBooks integrated with our existing workflows saving us time and effort on a daily basis. Their platform's userfriendly interface and efficient features make it a topnotch solution for small businesses looking to streamline their financial processes. Although FreshBooks is a great invoicing and accounting software for small businesses it may not be suitable for larger enterprises with more complex financial needs. Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform.While FreshBooks provides a range of useful reports some users might find that the options are not as extensive as they would like. For instance the software could benefit from more detailed insights into sales trends expenses and cash flow.While FreshBooks is an excellent invoicing and accounting solution some users may find the pricing plans to be relatively expensive particularly if they only require basic invoicing functionality. Additionally some users may be disappointed to find that certain features are only available on more expensive plans.While FreshBooks has a userfriendly interface certain features can be challenging to navigate particularly for users who are not techsavvy. For instance creating custom reports or integrating thirdparty applications can be a bit complicated.While FreshBooks does offer a mobile app some users may find that it lacks certain features and functionality. For example tracking time and expenses on the go can be a bit clunky and the app could benefit from more advanced project management tools. Amy Consumer Services 210 employees Used daily for less than 2 years 3 March 2023 FRESH ISNT ALWAYS QUICK or efficient Fresh books was recommended by a friend that utilizes it for her drop shipping business. She recommended it due to pricing great for a small set up however if u have one or more employees or accounts payable or receivables then don't bother it was a disappointment What I liked most was pricing and ease of initial set up What was least favored with this software was the amount of double to triple entry of data and ledgering had to be checked and rechecked due to inaccurate totaling and the taxes aren't even close to kept accurate here.

Pros

FreshBooks' userfriendly interface timesaving features customizable invoices mobile accessibility and excellent customer support make it a comprehensive solution.

Cons

FreshBooks' reporting functionality is limited compared to other accounting software. Its pricing can be higher for businesses with larger accounting needs. Integration options are limited and it lacks inventory management and customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

More than a year

4.0

FreshBooks reviews

Pros

It has a userfriendly interface good customer support and a mobile app.

Cons

The price is increasing rapidly and there are limited customizations.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

F
Figue

E-Learning, 1-10 employees

Less than 6 months

5.0

Well done for small businesses and freelancers

Pros

One of FreshBooks' significant advantages is its ease of use offering an intuitive and easily navigable interface.

Cons

It is expensive and there are issues with the quality of support.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

B
baby

Arts and Crafts, 1-10 employees

More than a year

5.0

saving important and keeping records

Pros

FreshBooks is a good solution for creating perfect invoices and tracking clients during transit.

Cons

It helps small business owners save important time and maintain records.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Bryan

Marketing and Advertising, 1-10 employees

Less than a year

4.0

Effortless Invoicing with FreshBooks A GameChanger for Small Businesses

Pros

FreshBooks streamlines invoicing and financial management with features like customizable invoices recurring payments automated reminders timetracking and expense tracking. The seamless integration with existing workflows is a timesaver for small businesses.

Cons

FreshBooks is great for small businesses but may not suit larger enterprises with complex financial needs. Some advanced features are missing and detailed reports could be more extensive. Pricing plans may be relatively expensive for basic invoicing functionality. The userfriendly interface may be challenging for nontechsavvy users and the mobile app lacks certain features.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Amy

Consumer Services, 1-10 employees

More than a year

3.0

FRESH ISNT ALWAYS QUICK or efficient

Pros

The pricing and ease of initial setup were particularly liked.

Cons

The amount of double to triple entry of data and inaccurate totaling along with inaccurate taxes was least favored.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7