Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

R
Riya

Accounting, 51-100 employees

More than a year

4.0

Simplifying Accounting for Small Businesses

Pros

FreshBooks made accounting processes easy for a small business owner offering a userfriendly interface intuitive design and customization options.

Cons

Lack of flexibility with reporting features and relatively high cost for small businesses were dislikes about FreshBooks.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

T
Tarek

Outsourcing/Offshoring, 500+ employees

Less than a year

5.0

Ensure time and billing management in one place

Pros

It is beneficial for organizations and ensures timely payroll processing.

Cons

Nothing works wrong or inaccurate it gives me all I need.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Mayur

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Best for small business to invoice management.

Pros

Wonderful software for invoice management and billing allowing users to check accounts and track business expenses.

Cons

Till now I did not find any disadvantage in this software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J
Jamal

Accounting, 51-100 employees

Less than a year

5.0

Best App Ever

Pros

This app provides a delightful user experience team collaboration time tracking tools and excellent service.

Cons

The least I like about this software is some dashboard deficits and limited invoice customization.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Mohammad

Computer Software, 500+ employees

More than a year

5.0

FreshBooks is your hero when we talk accounting.

Pros

FreshBooks serves as a onestop solution for accounting needs organizing tasks and reminders efficiently.

Cons

It should spread to cover more in the Middle East market.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S
Susan

E-Learning, 51-100 employees

Less than a year

5.0

Tracking expenses and billing made SUPER easy

Pros

Its nice interface ease of use and billing features make it an essential tool for businesses.

Cons

At first it could be overwhelming but after an hour or so I got used to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AR
Abdul Rauf

Education Management, 1-10 employees

More than a year

4.0

Accountant

Pros

Incredible timekeeping and task management tools are highlighted.

Cons

The bookkeeper can't get to the full review trail regardless of the design.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

R
Roel

Information Technology and Services, 1-10 employees

4.0

Freshbooks simplifies my finances

Pros

Freshbooks is loved for managing invoices and expenses offering userfriendliness and great customer service.

Cons

The only con I've experienced with FreshBooks is that it may not be as easy to get into as other accounting software options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Ashutosh

Computer Software, 51-100 employees

More than a year

3.0

One time ok

Pros

While not knowing much it was deemed good software for the limited experience.

Cons

Didn't find any cons but yes I would say the features are not too attractive.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

M
Mostafa

Insurance, 1 employees

5.0

FreshBooks: An Excellent Accounting App

Pros

FreshBooks is an invaluable asset for any organization in need of reliable and user-friendly accounting software. It has significantly contributed to the calculations of institutions and companies, providing a seamless accounting experience.

Cons

The application is easy to use and creates a secure environment for users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

P
Pankaj

Education Management, 500+ employees

5.0

Easy to create invoice

Pros

FreshBooks facilitates quick invoice generation and efficient record tracking.

Cons

All details must be entered for invoicing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Manoj

Consumer Services, 500+ employees

5.0

Fresh Books Review

Pros

FreshBooks when integrated with other applications proves to be an exceptional tool particularly for invoicing tracking and monitoring progress.

Cons

Levelbased pricing is somewhat confusing. WePay recommends a Pursuit financial account for faster processing but fails to integrate.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J
Jagriti

Animation, 500+ employees

5.0

Freshbooks

Pros

Highly recommended for its impactful functions.

Cons

Everything is fine take your time and try this.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H
Harpreet

Law Practice, 1-10 employees

4.0

Cloud based accounting software

Pros

Managing projects and ensuring timely completion becomes easy with FreshBooks making accounting a straightforward process.

Cons

Updated accounting standards and reasonable customized product prices are recommended.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

D
David

Information Technology and Services, 1-10 employees

4.0

Great Product.

Pros

The invoicing feature on the mobile app and the reporting function allowing multiple users access to data are standout attributes of FreshBooks.

Cons

More options for graphic design in sent invoices are desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

P
Prerana

Banking, 500+ employees

4.0

Freshbook is good to track reports and records

Pros

FreshBooks keeps the accounting user experience simple and avoids unnecessary complexity.

Cons

I haven't faced any noteworthy incidents to share negatively.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

E
Ebadur

Accounting, 11-50 employees

4.0

Easy to use for small businesses

Pros

The functionality of FreshBooks allows users to easily generate and send professional invoices to clients.

Cons

The basic features for tracking expenses might benefit from improvement to more advanced options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

T
Thomas

Writing and Editing, 1-10 employees

5.0

A Breath of Fresh Air for Your Business Finances

Pros

I appreciate the excellent customer support userfriendly interface straightforward application use invoicing convenience and effective payment processing capabilities.

Cons

One drawback I found is the application's limitation on the number of users which could be a disadvantage for expanding businesses with multiple personnel.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Mayrell

Education Management, 500+ employees

4.0

Amazing FreshBooks

Pros

Tailored for small businesses like mine FreshBooks proves highly userfriendly simplifying task tracking and boasting superb invoice features complemented by an excellent mobile app.

Cons

The toptier select plans are confined to a limited number of users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R
Rana

Computer Software, 500+ employees

4.0

Review about Google Workspace

Pros

Confidence accompanies the use of this software.

Cons

What I find most commendable is the detailed information on invoices and payments.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8