Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Adamu

Health, Wellness and Fitness, 1-10 employees

5.0

Freshbooks product reviews

Pros

FreshBooks ensures accuracy in billing and invoicing.

Cons

Everything about the software is commendable except for its pricing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AS
Aldrin Sean

Fund-Raising, 51-100 employees

5.0

Best of Freshbooks

Pros

The flawless execution of FreshBooks on the web eliminates the need for additional programming on my machine.

Cons

Limiting my comments to FreshBooks only I'd appreciate the development of a feature to automatically generate yearend tax documents for my contractors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

EM
el mahdi

Information Services, 1-10 employees

5.0

Financial management

Pros

FreshBooks stands out with features such as attractive pricing userfriendliness simplified accounts and records management and diverse pricing options.

Cons

The program could be enhanced by refining details such as data uploaddownload speed and reporting volume.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C
Christopher

Graphic Design, 1-10 employees

5.0

Robust but somewhat pricet for freelancers

Pros

Streamlining the creation of invoices and expense management FreshBooks also facilitates seamless information sharing with accountants.

Cons

Paying based on the number of clients sometimes feels like a penalty for the growth of one's business.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

5.0

Billing

Pros

Customer payments are facilitated with straightforward tax deductions.

Cons

It may not be suitable for largescale businesses to effectively use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J
Jeremy

Photography, 1-10 employees

5.0

Essential to Running a Small Business

Pros

Essential for my photography business FreshBooks enables swift generation of estimates approval conversion to invoices sending for payment and receipt of electronic payments ensuring efficiency.

Cons

While financial management tools like the general ledger are present they seem somewhat buried. I wish for them to be more intuitive and userfriendly for simpler tax accounting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Madhusudan

Computer Software, 51-100 employees

5.0

Improve Your Financial Efficiency Using FreshBooks

Pros

Especially beneficial for small businesses the effective invoice capability in FreshBooks is coupled with simplicity reliability and userfriendly features including outstanding integration details.

Cons

The inability of customers to pay via the invoice is highly frustrating and the site is occasionally unavailable leading to data loss.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Mohammad

E-Learning, 11-50 employees

5.0

FreshBooks Review

Pros

Renowned for its userfriendly interface FreshBooks is accessible to nonaccountants offering invoicing time tracking automated expense tracking and various integrations.

Cons

Drawbacks Despite offering various features FreshBooks might be perceived as having limited functionality compared to other accounting software. Limitations in reporting capabilities customization options pricing and the absence of inventory management are notable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Muhammad

Medical Practice, 1-10 employees

4.0

Freshbooks for Small Companies

Pros

Streamlined expense entry and tracking are complemented by convenient billing and invoicing features.

Cons

It lacks a doubleentry accounting system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

W
Wilfried

Telecommunications, 51-100 employees

4.0

FreshBooks review

Pros

With an easytouse interface FreshBooks supports ecommerce and hasslefree online bill payments at an affordable price.

Cons

From our standpoint there aren't too many issues with the software. It is relatively easy to master.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Ashley

Cosmetics, 11-50 employees

5.0

PayPal

Pros

The product's ease of use contributes to overall satisfaction.

Cons

There are no significant flaws with this product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J
Juliana

Accounting, 1-10 employees

3.0

FreshBooks OK for beginners only

Pros

Beginnerfriendly with integration capabilities FreshBooks suits solo owners with limited finance experience although businesses with complex reporting needs may find it less ideal.

Cons

Issues were encountered with incorrect automatic entries simple adjustments in QB or QBO causing complications in FreshBooks. Support was unable to rectify them and the cartoony financial statements were considered embarrassing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

J
Judy

Financial Services, 51-100 employees

5.0

Fresh Accounting Suite

Pros

FreshBooks provides ease in online accounting order and inventory management online billing invoice and payroll creation and the autodownload and reconciliation of bank statements.

Cons

No regrets as it fully aligns with requirements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Chirag

Information Technology and Services, 500+ employees

5.0

One Stop for Accounting and Invoicing

Pros

Very userfriendly the web version offers a great UI.

Cons

Bugs are present and the paid version can be somewhat costly. The accounting functionality lacks certain features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S
Sahil

Automotive, 51-100 employees

4.0

Freshbook User

Pros

A userfriendly and customizable billing product with multiple features related to accounting.

Cons

Regular fulfillment of regulatory requirements is necessary.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S
Sachin

Legal Services, 1-10 employees

5.0

Daily Accounting made easy

Pros

This software presents a curative and innovative accounting solution simplifying billing and accounts management for small businesses.

Cons

More focus on tutorials is needed as many small business owners lack accounting knowledge. Therefore an enhancement in the tutorial aspect is warranted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

E
eliane

Performing Arts, 1-10 employees

5.0

a flexible accounting tool for your business needs

Pros

FreshBooks simplifies invoice creation customization online payment acceptance efficient expense tracking and time management.

Cons

Although FreshBooks offers customization options for invoice templates and financial reports some users might perceive the customization options as limited compared to other online accounting tools. FreshBooks is relatively affordable particularly for higher plans with advanced features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

4.0

Complete information about FreshBooks.

Pros

Saving time and offering facilities for accounting invoicing expense tracking project and client management and report viewing.

Cons

Mainly used for small businesses the choices for creating reports are limited.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S
sujith

Automotive, 500+ employees

5.0

My Personal Opinion

Pros

Easy to handle and quick to learn reducing time consumption.

Cons

Some features need elaboration and costs can be trimmed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

C
Collins

Accounting, 51-100 employees

5.0

Freshbooks digital reviews

Pros

FreshBooks with its wonderful user interface provides a simple feel and an outstanding collection of templates for various accounting needs.

Cons

Paying according to tiers from Lite to Premier can be challenging. WePay suggests having a Chase bank account for faster payment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9