Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Aditya

Computer Software, 101-500 employees

5.0

It's good

Pros

The interface is streamlined contemporary and userfriendly simplifying the accounting process for even those without accounting expertise.

Cons

One significant concern I've faced using FreshBooks is its pricing and another drawback involves its restricted accounting functionality.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

I
Ivy

Health, Wellness and Fitness, 1-10 employees

3.0

Ease of use software

Pros

I like that it allows you to setup the account with minimal application involvement.

Cons

User options are limited with a focus on functionalities geared more toward administrators.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

G
Grace

Transportation/Trucking/Railroad, 51-100 employees

4.0

invoicing and accounting software for all business sizes

Pros

Accurate reporting organized tax time with doubleentry accounting and simplified book management through Advanced accounting make decisionmaking based on uptodate insights efficient.

Cons

Clients face challenges making payments through our invoice system leading us to resort to other software for payment reception due to unmet needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

S
Salim

Food & Beverages, 51-100 employees

5.0

Gain supremacy and rediscover accounting experience with FreshBooks the best there is in the market

Pros

FreshBooks provides a robust unified accounting platform streamlining various tasks without requiring multiple products. It excels in bookkeeping billing expenses tracking financial reporting and more. The userfriendly interface ensures easy navigation and the committed support team is always ready to assist.

Cons

FreshBooks stands out as a highly effective accounting tool with each feature proving to be useful. It boasts userfriendly navigation a supportive customer support team and a seamless user experience without encountering difficulties.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

CM
CA Mohit

Accounting, 11-50 employees

5.0

Software which made accounting easy

Pros

Managing and recording expenses is easy aided by automated reminders for payments that contribute to effective payment and cash flow management.

Cons

Customer care responsiveness can be lacking at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

V
virgilio

Consumer Goods, 51-100 employees

4.0

best bookkeeping software to date

Pros

Report creation is effortless and bank transfers are a breeze.

Cons

The dashboard poses a slight complexity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

T
Tiago

Information Technology and Services, 500+ employees

4.0

User friendly but expensive

Pros

The platform's intuitiveness simplifies financial management for business owners and managers even without specialized expertise.

Cons

The monthly subscription cost might be higher compared to some alternative accounting software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S
Sharem

Writing and Editing, 1-10 employees

5.0

The Fastest and Easiest way to Improve your Business

Pros

The General Ledger in FreshBooks storing business account data stands out as the most impactful feature crucial for tracking business growth.

Cons

No complaints with FreshBooks it provides everything needed for business. Easy financial record tracking aids in identifying the business's future trajectory.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Sowe

Oil & Energy, 1-10 employees

4.0

Brilliant app

Pros

It proves excellent for general accounting needs and maintains userfriendliness.

Cons

Requires increased integration with other software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

I
Idris

Business Supplies and Equipment, 51-100 employees

5.0

My Honest Reviews About Freshbook

Pros

Freshbooks offers notable features including a robust invoicing system time tracking expense tracking detailed financial reports and a mobile app for onthego business management. Overall it's a comprehensive cloud accounting solution for small businesses.

Cons

While FreshBooks is a robust cloud accounting solution offering a wide range of features potential drawbacks include limited inventory management customization integrations international support and relatively high pricing especially for additional users or advanced features. It may not be the best fit for all businesses particularly those with complex needs or based outside the US Canada or the UK.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J
Julio

Staffing and Recruiting, 51-100 employees

5.0

Freshbooks is your partner in general accounting

Pros

FreshBooks facilitates online payments directly from invoices incorporates company branding and offers a scheduling feature for hourly billing. Time tracking review prompts and efficient time sheet creation enhance business management.

Cons

The FreshBooks account home page displays graphical expenses and income for the last 6 months. Enhancements are desired for viewing such graphs over different time periods remembering assigned categories suggesting categories for saved vendors to ensure consistency in expense reports and allowing color changes for invoices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

KM
Kelly M

Information Technology and Services, 500+ employees

4.0

Invoice and expense tracking automation

Pros

FreshBooks' intuitive design makes business money tracking and administrative tasks effortless utilizing convenient timesaving tools like recurring invoices and cost monitoring.

Cons

FreshBooks' userfriendly interface is a significant selling point for me as a financial manager. Timesaving tools like automatic invoicing and expense tracking have been beneficial. However there are some shortcomings including a lack of robust reporting tools and a shortage of available integrations. Despite these concerns FreshBooks has been a great help.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

5.0

Good cloudbased accounting and invoicing platform for your small businesses

Pros

FreshBooks' clean and intuitive interface automates manual tasks saving time and reducing errors in tasks like invoicing and expense tracking for small businesses.

Cons

While FreshBooks serves as a great invoicing and accounting platform for small businesses it may lack features essential for larger enterprises. The higher cost may be impractical for all small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MC
Ma Cristina

Transportation/Trucking/Railroad, 51-100 employees

5.0

Financial Management Convenient Tool

Pros

The userfriendly and intuitive features along with an appealing aesthetic contribute to a positive experience with FreshBooks.

Cons

No issues experienced with the free version.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

E
Elvis

Arts and Crafts, 1-10 employees

4.0

Very good software

Pros

Quick invoice creation and multiple payment processes for faster payments are key features of this software.

Cons

As a new user FreshBooks seems tailored for small businesses and might not fit well for larger enterprises.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

5.0

Very useful for my Accounting Reporting Purpose

Pros

FreshBooks covers various accounting aspects including accounts management receivables and payables financial reporting MIS bank reconciliation stock reconciliation customer creation invoicing payment processing vendor creation and invoicing.

Cons

Detailed reporting is not available in FreshBooks and data import can be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R
recep

Information Technology and Services, 500+ employees

4.0

FreshBooks

Pros

Tax calculation and invoicing are straightforward and convenient with FreshBooks.

Cons

It does not work with all banks in the payment section indicating a significant drawback.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Y
Youness

Design, 1-10 employees

4.0

FreshBooks Accounting software

Pros

Known for its userfriendly interface and customer support FreshBooks excels in invoicing expense tracking time tracking project management and financial reporting.

Cons

It can be somewhat more expensive compared to other similar software in the market.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

P
Prashant

Computer Software, 500+ employees

5.0

One Stop Accounting Solution

Pros

Easy to use with a good UI accessible on desktop without downloads FreshBooks serves as a onestop accounting solution.

Cons

Unsuitable for largescale companies due to lacking features in expenses and accounting along with bugs in the Android app that need fixing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S
Santanu

Staffing and Recruiting, 500+ employees

4.0

Can be Improved

Pros

Very easy to use great app and effective for invoicing and balance sheets summarizing FreshBooks' positive attributes.

Cons

The desktop version does not have an appealing look and it is considered somewhat expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7