Internet, 1-10 employees
“Small business accounting”
Pros
FreshBooks' easy setup and quick invoice creation contribute to a seamless starting experience.
Cons
FreshBooks could enhance its ability to create detailed reporting. Other services have been necessary to fulfill the level of detail required for accounting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Consumer Electronics, 1-10 employees
“FreshBooks for Businesses”
Pros
Appreciation for FreshBooks catering to different target groups including charity organizations students and small businesses.
Cons
Expenses tracking could be more robust providing effective tips as the months progress.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
E-Learning, 11-50 employees
“Unleashing the Power of FreshBooks”
Pros
One of FreshBooks' significant pros is its intuitive and userfriendly interface streamlining processes from invoicing and expense tracking to project management and financial reporting. This comprehensive solution allows for a focus on business growth.
Cons
No complaints but additional tutorials would be advantageous.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Electrical/Electronic Manufacturing, 1-10 employees
“Fresh book review”
Pros
Expressing joy and appreciation for the positive experience with FreshBooks.
Cons
Considered the best software of all time expressing genuine love for it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 500+ employees
“A Thorough Review of FreshBooks Pros Cons and Features for Small Businesses”
Pros
FreshBooks boasts an interface that is clean and easy to use suitable for businesses of all sizes. It simplifies the creation sending and management of invoices and bills efficiently. The time tracking feature aids in accurately monitoring billable hours enhancing overall accuracy and productivity. FreshBooks streamlines expense management making it convenient to track spending. Its mobile accessibility enables businesses to manage finances on the go offering enhanced accessibility and convenience.
Cons
The software lacks extensive reporting features creating challenges for businesses seeking a comprehensive financial overview. Its integration is limited to a select number of platforms constraining its utility for businesses utilizing multiple tools. Support is exclusively provided via email potentially causing delays for businesses requiring immediate assistance.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Financial Services, 51-100 employees
“Good experience”
Pros
The standout feature is its efficient time and paper conservation simultaneously contributing to environmental preservation by mitigating deforestation.
Cons
The free trial duration is limited to one month and might be deemed expensive for a sole proprietor LLC.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Graphic Design, 1-10 employees
“Ideal Solution for Managing Your Business Finances with FreshBooks”
Pros
Noteworthy features include userfriendly operation seamless integration with various business tools realtime tracking of invoices and payments automated billing options remarkable flexibility for small and mediumsized businesses and exceptional customer support.
Cons
FreshBooks presents limitations in features designed for large businesses an interface that some users find unintuitive and additional costs associated with accessing advanced features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 500+ employees
“If you own a small business Freshbooks is the way to go”
Pros
It simplifies bill issuance and payment gateways without unnecessary complexity supported by accessible customer support via both email and phone.
Cons
There is a constraint on the number of payment reminders issued no provision for live chat assistance and potential for increased flexibility in invoice forms.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Food & Beverages, 1-10 employees
“Fresh review for freshbook”
Pros
The software recognized for its userfriendly design encompasses features such as invoicing time tracking project management and expense tracking. Its strength lies in task automation freeing up valuable time for business owners to concentrate on other facets of their operations.
Cons
No issues are apparent with this software it proves highly useful.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Airlines/Aviation, 101-500 employees
“Best Product in terms of Pricing Features”
Pros
In my experience the software allows costeffective customization aiding in tracking both existing and new business accounts. The team supports the customization of billing flows and timely account tracking to align with market requirements.
Cons
Seeking further enhancements a userfriendly software capable of multitasking in one go.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Health, Wellness and Fitness, 1-10 employees
“FreshBooks is the best”
Pros
Freshbooks has significantly improved my clients' payment punctuality. Formerly sending invoices through email and traditional mail as PDFs often resulted in delayed payments. Freshbooks has transformed this by providing a quick online payment option prompting 1020% of clients to pay promptly via credit card upon invoice receipt. Despite incurring a 13% loss with credit card transactions the gain in faster payments outweighs this amount.
Cons
Challenges may arise when linking to a credit union account especially for businesses utilizing this banking option. Consideration of switching to a more widely accepted bank might be prudent.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Electrical/Electronic Manufacturing, 11-50 employees
“FreshBooks .. Carrying out accounts and bills will not need an employee anymore.”
Pros
FreshBooks proves to be a valuable tool with numerous advantages. Discussing its best feature can be subjective but the charts displaying amounts due to the company and monthly profits stand out as particularly noteworthy and appreciated.
Cons
After approximately 16 months of use no defects were identified. Initially there was a slight learning curve attributed to personal unfamiliarity with these topics.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Education Management, 500+ employees
More than a year
“Easy to create invoice”
Pros
It facilitates quick invoicing and allows for easy tracking of invoice records.
Cons
We have to put all the details for the invoice.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Consumer Services, 500+ employees
Less than a year
“Fresh Books Review”
Pros
FreshBooks when integrated with other applications is a great tool for invoicing and tracking recommended for businesses seeking to enhance their accounting software.
Cons
Levelbased pricing from Light to Head is a bit confusing. WePay advocates having a Pursuit financial account for faster processing but fails to match.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Animation, 500+ employees
Less than a year
“Freshbooks”
Pros
A highly recommended function for everyone.
Cons
None all fine. Take out your time and try this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Law Practice, 1-10 employees
Less than 6 months
“Cloud based accounting software”
Pros
Managing projects and ensuring timely completion becomes easy with FreshBooks.
Cons
The accounting standards should be up to date and the customized product price should be reasonable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 1-10 employees
Less than a year
“Great Product.”
Pros
The mobile app's invoicing and reporting functions are appreciated for multiple user access.
Cons
I would like to see more options for the graphic design of the invoices that get sent out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Banking, 500+ employees
“Freshbook is good to track reports and records”
Pros
It simplifies the user experience of accounting without being overly complicated.
Cons
Did not use too much to share any bad incident.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Accounting, 11-50 employees
Less than 6 months
“Easy to use for small businesses”
Pros
FreshBooks enables the creation and sending of professionallooking invoices easily.
Cons
Basic expense tracking features need some improvement to more advanced expense tracking features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Writing and Editing, 1-10 employees
Less than a year
“A Breath of Fresh Air for Your Business Finances”
Pros
The userfriendly interface ease of use invoicing payment processing reporting functionalities and topnotch customer support are aspects appreciated by users.
Cons
I didn't like the fact that it has a cap on the number of users allowed access into the application which could be a disadvantage for businesses that are expanding and have multiple personnel working within the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8