kanyesigye micheal
Financial Services, 51-100 employees
More than a year
“Payroll is now smooth”
Pros
Now it has a cleaner, improved user interface that's simple to navigate and it genuinely makes day-to-day work less stressful. The payroll tool is built for even smaller businesses, is simple to operate and connects smoothly with the rest of the system. It includes unlimited payroll runs, automatic tax filing and keeps everything related to payments in one place, including direct deposits. Also, payroll transactions get pulled automatically into my accounting as expenses so there's less manual work to handle.
Cons
No big issues showed up during the time I've used it. The only thing I've noticed is that it can load a bit slowly sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Md Mohiminur Rahman
Marketing and Advertising, 11-50 employees
Less than a year
“awesome support”
Pros
Customer service is excellent and has been genuinely helpful. The platform is a really useful tool for small businesses especially freelancers. Pricing feels affordable and the online ticketing service plus invoicing features are some of the tool's strongest points.
Cons
There are a couple areas that could use improvement, bank account related tasks and more consistent daily access to expense entries.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Harsha Kumr
Commercial Real Estate, 11-50 employees
More than a year
“great for freelancers”
Pros
A couple of features I really appreciate are the invoicing and billing tools, expense tracking and the reporting options. It has a clean, adaptive interface so it's simple to move around and locate the functions you need. The dashboard also gives a quick snapshot of your finances which helps keep everything in view.
Cons
Some limitationa are there when it comes to connecting third-party services for a payment gateway. Also, small businesses may want to double-check the potential ROI before committing, depending on their budget and needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Honest Clinton
Oil & Energy, 101-500 employees
Less than a year
“so easy to use”
Pros
It's simple to use and supports online payments.
Cons
A low subscription fee gets charged for premium access.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Stephen
Marketing and Advertising, 1-10 employees
“Exceptional Accounting Management Software”
Pros
My experience with this software has been fantastic over the past two years. It allows me to manage my business on the go send payable invoices and track my finances all in one place.
Cons
While its a great tool I believe theres room for improvement in pricing and integration with other software like Zapier.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Transportation/Trucking/Railroad, 101-500 employees
Less than a year
“Love it!!”
Pros
The interface and customizable templates make it really simple to create and send professional invoices. Integration with payment gateways is easy too so getting paid is much faster and less of a hassle.
Cons
I'd love to see more options for integrating it with other software tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 101-500 employees
“Enhanced Cash Flow Management with FreshBooks”
Pros
FreshBooks interface and customizable templates make creating and sending professional invoices incredibly easy. The seamless integration with payment gateways simplifies the payment process.
Cons
Id appreciate more software integration options to enhance its capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
“My Experience with FreshBooks”
Pros
FreshBooks is an excellent choice for small businesses seeking userfriendly accounting software with a range of features to manage finances and bill clients.
Cons
While it offers substantial features it falls short compared to some other accounting software options and can be challenging to customize.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
George
Marketing and Advertising, 11-50 employees
“Effortless Expense Management with FreshBooks”
Pros
Ive been using FreshBooks for over five years and it outshines the competition with its features functionality and easy access to human support.
Cons
FreshBooks charges an additional fee for incorporating credit card charging for repetitive invoicing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“worth your money”
Pros
Offers a big selection of third-party tools you can plug in to expand what it can do. The app itself feels very simple to work with and the support team has been great when I needed help.
Cons
Charges an additional fee if you want credit card processing set up for recurring invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kanye Sigye
Financial Services, 51-100 employees
“The Ideal Software for Online Financial Management”
Pros
FreshBooks stands out with its exceptional features for financial management making online accounting and management effortless. It offers seamless integration across all devices simplifying the entire process.
Cons
During my usage I encountered minor issues such as occasional slow loading. However there were no major problems.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Md Mohiminur
Marketing and Advertising, 11-50 employees
“Exceptional Accounting Support for My Small Business”
Pros
FreshBooks offers outstanding customer service making it an invaluable tool for small businesses like mine. It comes at an affordable price and excels in online ticket service and invoice features.
Cons
Theres room for improvement in bank accountrelated tasks and daily access to expenses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 1-10 employees
“FreshBooks A TopNotch Accounting Solution”
Pros
FreshBooks provides an absolute format for maintaining accounts ensuring they are of the highest quality.
Cons
While its impressive I believe FreshBooks could offer even more features and a comprehensive solution.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Rise
Computer Software, 11-50 employees
“An Excellent Accounting Aid”
Pros
The product is incredibly userfriendly and delivers precise results in all accounting aspects.
Cons
It would be beneficial to have a suggestions and feedback tab for improved user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Harsha
Commercial Real Estate, 11-50 employees
“Streamlined Online Accounting and Invoicing”
Pros
FreshBooks offers userfriendly features for accounting and invoicing including Invoicing and Billing Expense Tracking and Reporting. The clean and intuitive interface simplifies navigation and the dashboard provides a quick finance overview.
Cons
Integration with thirdparty payment gateways is limited and small businesses should consider the return on investment.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Unknown, 1-10 employees
“Very Good Program”
Pros
FreshBooks offers an easytouse interface and attractive aesthetics.
Cons
Lack of email automation and scheduling features.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Jessica
Graphic Design, 1-10 employees
“Featurerich Invoicing Software for Small Businesses”
Pros
FreshBooks provides major features like invoicing accounting and time tracking all at an affordable price.
Cons
The inspiring quotes on loading screens disappear too quickly to read.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Heather
Writing and Editing, 1-10 employees
“FreshBooks is Ideal for Freelancers Like Me”
Pros
FreshBooks has an intuitive interface and excellent support.
Cons
The pricing tier for additional users can be costly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Linda
Hospital & Health Care, 500+ employees
“A Fantastic Tool for Accountants FreshBooks”
Pros
FreshBooks manages invoices receipt approvals expenses billable hours and financial records effectively.
Cons
Recent format changes were not wellreceived especially the electronic payment option.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Darrell Fulwilder
Information Technology and Services, 1-10 employees
Less than a year
“easy setup”
Pros
Super simple to get started with and it's been a strong tool right from day one. It served its purpose really well through our first year of running the business.
Cons
Site can feel a bit laggy at times. A couple times the data didn't seem to get set up correctly inside the program but support eventually helped me track it down and get it fixed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10