Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M
Mayrell

Education Management, 500+ employees

More than a year

4.0

Amazing FreshBooks

Pros

It is simple to use for small businesses offering userfriendly tracking of tasks and excellent mobile app functionality.

Cons

Its highest tier select plans are limited only to users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

R
Rana

Computer Software, 500+ employees

More than a year

4.0

Review about Google Workspace

Pros

Confidence is felt when using this software.

Cons

I am best here with invoice and payment detail.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Adamu

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Freshbooks product reviews

Pros

FreshBooks ensures billing and invoicing accuracy.

Cons

Everything is perfect except for the price of the software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AS
Aldrin Sean

Fund-Raising, 51-100 employees

More than a year

5.0

Best of Freshbooks

Pros

FreshBooks' webbased delivery without additional software installations is commendable.

Cons

I haven't used other software so I will keep my comments to FreshBooks exclusively. I would love to see a link point developed that will automatically generate endofyear tax documents for my contractors.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

EM
el mahdi

Information Services, 1-10 employees

Less than a year

5.0

Financial management

Pros

FreshBooks stands out with its good price ease of use and enhanced management of accounts and records.

Cons

A program that would be better if some details were worked out such as data upload and download speed and reporting volume.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Christopher

Graphic Design, 1-10 employees

More than a year

5.0

Robust but somewhat pricet for freelancers

Pros

Creating invoices and managing expenses becomes easy with the added ability to share information with an accountant.

Cons

Paying based on the number of clients sometimes seems like a punishment for growing your business.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0

Billing

Pros

Customer payments can be efficiently processed with taxes easily deducted from payments.

Cons

It needs largescale businesses for effective use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J
Jeremy

Photography, 1-10 employees

More than a year

5.0

Essential to Running a Small Business

Pros

Quick and seamless generation of estimates conversion to invoices and electronic payment receipt make FreshBooks essential for efficient business operations.

Cons

The financial management tools such as the general ledger are there but somewhat buried. I'd like those to be a little more intuitive and easier to use to make my tax accounting simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Madhusudan

Computer Software, 51-100 employees

Less than a year

5.0

Improve Your Financial Efficiency Using FreshBooks

Pros

The invoice capability proves highly beneficial for small businesses offering simplicity dependability and ease of use. Navigating websites submitting information and obtaining data are straightforward. Every item boasts an impressive integration of feature details.

Cons

The frustration arises when customers encounter difficulties paying through the invoice compounded by the frequent unavailability of the site leading to data loss.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M
Mohammad

E-Learning, 11-50 employees

Less than a year

5.0

FreshBooks Review

Pros

Pros Known for its userfriendly interface FreshBooks is accessible even for nonaccountants. The invoicing feature is easy to use enabling the creation of professionallooking invoices sending reminders and accepting online payments. The builtin time tracking tool simplifies tracking billable hours and automated expense tracking streamlines expense management. FreshBooks also provides a wide range of integrations with CRMs project management tools and payment gateways.

Cons

Drawbacks Despite offering various features FreshBooks might be considered less functional than other accounting software. Reporting capabilities are perceived as limited especially for complex reports. Users may find customization options restricted compared to other accounting software. The pricing particularly for small businesses could be deemed relatively high. The absence of inventory management features in FreshBooks may pose challenges for businesses dealing with physical products.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

M
Muhammad

Medical Practice, 1-10 employees

Less than 6 months

4.0

Freshbooks for Small Companies

Pros

Entry of expenses and tracking are simplified and the ability to bill and invoice is conveniently featured.

Cons

A notable drawback is the absence of a doubleentry accounting system.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

W
Wilfried

Telecommunications, 51-100 employees

More than a year

4.0

FreshBooks review

Pros

FreshBooks with its userfriendly interface facilitates ecommerce and online bill payments with minimal hassle. The tool offers fast features at an affordable price.

Cons

From our viewpoint mastering the software is relatively troublefree.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Ashley

Cosmetics, 11-50 employees

Less than a year

5.0

PayPal

Pros

The product's userfriendliness is highlighted expressing overall satisfaction with its ease of use.

Cons

No discernible issues are found with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J
Juliana

Accounting, 1-10 employees

More than a year

3.0

FreshBooks OK for beginners only

Pros

FreshBooks is praised for being beginnerfriendly and integrating with Gusto payroll. It's deemed suitable for solo owners with limited finance experience but caution is advised for businesses with complex reporting needs.

Cons

Challenges are encountered with automatic entries being inaccurate creating complexities not seen in QuickBooks or QuickBooks Online. Additionally the cartoony financial statements are viewed as embarrassing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

J
Judy

Financial Services, 51-100 employees

More than a year

5.0

Fresh Accounting Suite

Pros

The software excels in online accounting order and inventory management online billing invoice and payroll creation autodownloading bank statements reconciling them and more.

Cons

No regrets as it fully complies.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

C
Chirag

Information Technology and Services, 500+ employees

5.0

One Stop for Accounting and Invoicing

Pros

Emphasizing its ease of use the software available in web version reduces the burden on PCs complemented by a great UI.

Cons

Bugs are present and the use of the paid version can be somewhat expensive. Accounting functionality lacks some aspects.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S
Sahil

Automotive, 51-100 employees

Less than 6 months

4.0

Freshbook User

Pros

Described as an easytouse and customizable billing product with multiple accountingrelated features.

Cons

Regular fulfillment of regulatory requirements is deemed necessary.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

S
Sachin

Legal Services, 1-10 employees

Less than 6 months

5.0

Daily Accounting made easy

Pros

The software is commended for significantly easing the life of small businesses through its curative and innovative accounting solution simplifying billing and accounts management.

Cons

Emphasis is needed on improving tutorials for small business owners lacking accounting knowledge.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

E
eliane

Performing Arts, 1-10 employees

More than a year

5.0

a flexible accounting tool for your business needs

Pros

FreshBooks simplifies invoice creation and sending offering customization options online payment acceptance and robust expense tracking. It facilitates time tracking for projects and tasks aiding in billing and scheduling.

Cons

Despite offering customization options for invoice templates and financial reports users may find these options limited compared to other similar accounting tools. FreshBooks' affordability is relative especially for higher plans with advanced features like project and team management.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Complete information about FreshBooks.

Pros

The software saves time and provides facilities for accounting and invoicing enabling easy expense tracking project and client management and report viewing.

Cons

Primarily used for small businesses FreshBooks has limited choices for creating reports.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7