Automotive, 500+ employees
Less than a year
“My Personal Opinion”
Pros
Highlighting ease of handling and quick learning the software is praised for its timesaving attributes.
Cons
Certain features need elaboration and cost reduction could be explored.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Accounting, 51-100 employees
More than a year
“Freshbooks digital reviews”
Pros
The software's wonderful user interface is emphasized offering a collection of outstanding templates for various accounting needs.
Cons
Difficulty in paying according to tiers from Lite to Premier is noted. WePay suggests having a Chase bank account for faster payment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 101-500 employees
Less than a year
“It's good”
Pros
Praising the clean modern and intuitive user interface it's noted to be easy to use even for nonaccounting experts.
Cons
A significant issue encountered with Freshbooks is its pricing coupled with limited accounting functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Ease of use software”
Pros
Positive remarks are made about the ease of setting up an account with minimal application.
Cons
Limited user options are noted with more features geared toward administrators.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“invoicing and accounting software for all business sizes”
Pros
FreshBooks provides accurate reporting and organized tax time through doubleentry accounting ensuring compliance with regulations and informed decisionmaking based on uptodate insights and managing books with Advanced accounting.
Cons
Clients face challenges paying through the invoice system leading to the need for alternative software for receiving payments.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Food & Beverages, 51-100 employees
More than a year
“Gain supremacy and rediscover accounting experience with FreshBooks the best there is in the market”
Pros
Describing FreshBooks as a robust and unified accounting platform it covers various tasks efficiently without the need for multiple products. It offers detailed financial reports for accurate business insights guided decisionmaking and a userfriendly interface. The committed user support team is highlighted.
Cons
FreshBooks proves effective with useful features ease of use and supportive customer support.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Accounting, 11-50 employees
Less than a year
“Software which made accounting easy”
Pros
Noted for easy maintenance and recording of expenses automated reminders for payment contribute to effective payment management and cash flow.
Cons
Occasionally customer care is unresponsive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Consumer Goods, 51-100 employees
More than a year
“best bookkeeping software to date”
Pros
Creating reports is easy and bank transfers are simplified.
Cons
The dashboard's complexity is highlighted as a concern.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Information Technology and Services, 500+ employees
“User friendly but expensive”
Pros
Praised for its intuitive and straightforward platform FreshBooks is considered easy for business owners and managers to navigate and manage finances without specialized expertise.
Cons
Monthly subscription costs may be higher compared to some other accounting software options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Writing and Editing, 1-10 employees
“The Fastest and Easiest way to Improve your Business”
Pros
The General Ledger in FreshBooks is identified as the most impactful feature essential for tracking business growth.
Cons
No complaints about using FreshBooks it fulfills all business needs facilitating easy tracking of financial records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Oil & Energy, 1-10 employees
Less than 6 months
“Brilliant app”
Pros
Described as great for general accounting and userfriendly.
Cons
More integration with other software is desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Business Supplies and Equipment, 51-100 employees
More than a year
“My Honest Reviews About Freshbook”
Pros
Highlighting various noteworthy aspects of FreshBooks it offers a robust invoicing system builtin time tracking automated expense tracking customizable reports a mobile app and more. It's positioned as a comprehensive cloud accounting solution.
Cons
While Freshbooks offers a robust cloud accounting solution potential drawbacks include limited inventory management customization integrations international support and pricing concerns for businesses outside the primary regions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Staffing and Recruiting, 51-100 employees
More than a year
“Freshbooks is your partner in general accounting”
Pros
Clients can make online payments directly from the invoice leaving reviews when paying. The branded invoices are sent directly from FreshBooks and the scheduling feature aids in time sheet creation and tracking work against estimates.
Cons
The FreshBooks account home page displays expenses and income graphically but limitations include showing only the last six months and challenges with category suggestions and invoice color customization.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 500+ employees
More than a year
“Invoice and expense tracking automation”
Pros
FreshBooks is commended for its intuitive design simplifying business money tracking and administrative tasks through timesaving tools like recurring invoices and cost monitoring.
Cons
FreshBooks' major selling point is its userfriendly interface complemented by timesaving tools. However shortcomings include limited reporting tools and available integrations.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Not Specified, 1-10 employees
More than a year
“Good cloudbased accounting and invoicing platform for your small businesses”
Pros
FreshBooks' clean and intuitive user interface automates tasks like invoicing and expense tracking saving time and reducing errors for small businesses.
Cons
While suitable for small businesses FreshBooks may lack features essential for larger businesses and its pricing could be a constraint.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Transportation/Trucking/Railroad, 51-100 employees
“Financial Management Convenient Tool”
Pros
Positive feedback is given for the userfriendly features intuitive design and appealing aesthetic.
Cons
No problems reported with using the free version.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
“Very good software”
Pros
Quick creation of invoices and facilitating faster payments through multiple payment processes are highlighted.
Cons
It seems tailored for small businesses and might not align well with larger businesses.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Not Specified, 500+ employees
Less than a year
“Very useful for my Accounting Reporting Purpose”
Pros
Detailed features related to accounts management financial reporting and MIS are outlined.
Cons
Issues noted include the absence of detailed reporting and difficulties in data import.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“FreshBooks”
Pros
The software is lauded for the ease of tax calculation and invoicing.
Cons
Challenges arise in the payment section particularly with banks not supported.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Design, 1-10 employees
Less than 6 months
“FreshBooks Accounting software”
Pros
Known for its userfriendly interface and customer support FreshBooks covers invoicing expense tracking time tracking project management and financial reporting.
Cons
Compared to similar software FreshBooks can be slightly more expensive.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7