Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S
sujith

Automotive, 500+ employees

Less than a year

5.0

My Personal Opinion

Pros

Highlighting ease of handling and quick learning the software is praised for its timesaving attributes.

Cons

Certain features need elaboration and cost reduction could be explored.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

C
Collins

Accounting, 51-100 employees

More than a year

5.0

Freshbooks digital reviews

Pros

The software's wonderful user interface is emphasized offering a collection of outstanding templates for various accounting needs.

Cons

Difficulty in paying according to tiers from Lite to Premier is noted. WePay suggests having a Chase bank account for faster payment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Aditya

Computer Software, 101-500 employees

Less than a year

5.0

It's good

Pros

Praising the clean modern and intuitive user interface it's noted to be easy to use even for nonaccounting experts.

Cons

A significant issue encountered with Freshbooks is its pricing coupled with limited accounting functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

I
Ivy

Health, Wellness and Fitness, 1-10 employees

Less than a year

3.0

Ease of use software

Pros

Positive remarks are made about the ease of setting up an account with minimal application.

Cons

Limited user options are noted with more features geared toward administrators.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

G
Grace

Transportation/Trucking/Railroad, 51-100 employees

More than a year

4.0

invoicing and accounting software for all business sizes

Pros

FreshBooks provides accurate reporting and organized tax time through doubleentry accounting ensuring compliance with regulations and informed decisionmaking based on uptodate insights and managing books with Advanced accounting.

Cons

Clients face challenges paying through the invoice system leading to the need for alternative software for receiving payments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

S
Salim

Food & Beverages, 51-100 employees

More than a year

5.0

Gain supremacy and rediscover accounting experience with FreshBooks the best there is in the market

Pros

Describing FreshBooks as a robust and unified accounting platform it covers various tasks efficiently without the need for multiple products. It offers detailed financial reports for accurate business insights guided decisionmaking and a userfriendly interface. The committed user support team is highlighted.

Cons

FreshBooks proves effective with useful features ease of use and supportive customer support.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

CM
CA Mohit

Accounting, 11-50 employees

Less than a year

5.0

Software which made accounting easy

Pros

Noted for easy maintenance and recording of expenses automated reminders for payment contribute to effective payment management and cash flow.

Cons

Occasionally customer care is unresponsive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

V
virgilio

Consumer Goods, 51-100 employees

More than a year

4.0

best bookkeeping software to date

Pros

Creating reports is easy and bank transfers are simplified.

Cons

The dashboard's complexity is highlighted as a concern.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

T
Tiago

Information Technology and Services, 500+ employees

4.0

User friendly but expensive

Pros

Praised for its intuitive and straightforward platform FreshBooks is considered easy for business owners and managers to navigate and manage finances without specialized expertise.

Cons

Monthly subscription costs may be higher compared to some other accounting software options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

S
Sharem

Writing and Editing, 1-10 employees

5.0

The Fastest and Easiest way to Improve your Business

Pros

The General Ledger in FreshBooks is identified as the most impactful feature essential for tracking business growth.

Cons

No complaints about using FreshBooks it fulfills all business needs facilitating easy tracking of financial records.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S
Sowe

Oil & Energy, 1-10 employees

Less than 6 months

4.0

Brilliant app

Pros

Described as great for general accounting and userfriendly.

Cons

More integration with other software is desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

I
Idris

Business Supplies and Equipment, 51-100 employees

More than a year

5.0

My Honest Reviews About Freshbook

Pros

Highlighting various noteworthy aspects of FreshBooks it offers a robust invoicing system builtin time tracking automated expense tracking customizable reports a mobile app and more. It's positioned as a comprehensive cloud accounting solution.

Cons

While Freshbooks offers a robust cloud accounting solution potential drawbacks include limited inventory management customization integrations international support and pricing concerns for businesses outside the primary regions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J
Julio

Staffing and Recruiting, 51-100 employees

More than a year

5.0

Freshbooks is your partner in general accounting

Pros

Clients can make online payments directly from the invoice leaving reviews when paying. The branded invoices are sent directly from FreshBooks and the scheduling feature aids in time sheet creation and tracking work against estimates.

Cons

The FreshBooks account home page displays expenses and income graphically but limitations include showing only the last six months and challenges with category suggestions and invoice color customization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

KM
Kelly M

Information Technology and Services, 500+ employees

More than a year

4.0

Invoice and expense tracking automation

Pros

FreshBooks is commended for its intuitive design simplifying business money tracking and administrative tasks through timesaving tools like recurring invoices and cost monitoring.

Cons

FreshBooks' major selling point is its userfriendly interface complemented by timesaving tools. However shortcomings include limited reporting tools and available integrations.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Good cloudbased accounting and invoicing platform for your small businesses

Pros

FreshBooks' clean and intuitive user interface automates tasks like invoicing and expense tracking saving time and reducing errors for small businesses.

Cons

While suitable for small businesses FreshBooks may lack features essential for larger businesses and its pricing could be a constraint.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

MC
Ma Cristina

Transportation/Trucking/Railroad, 51-100 employees

5.0

Financial Management Convenient Tool

Pros

Positive feedback is given for the userfriendly features intuitive design and appealing aesthetic.

Cons

No problems reported with using the free version.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

E
Elvis

Arts and Crafts, 1-10 employees

4.0

Very good software

Pros

Quick creation of invoices and facilitating faster payments through multiple payment processes are highlighted.

Cons

It seems tailored for small businesses and might not align well with larger businesses.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Very useful for my Accounting Reporting Purpose

Pros

Detailed features related to accounts management financial reporting and MIS are outlined.

Cons

Issues noted include the absence of detailed reporting and difficulties in data import.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R
recep

Information Technology and Services, 500+ employees

Less than a year

4.0

FreshBooks

Pros

The software is lauded for the ease of tax calculation and invoicing.

Cons

Challenges arise in the payment section particularly with banks not supported.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Y
Youness

Design, 1-10 employees

Less than 6 months

4.0

FreshBooks Accounting software

Pros

Known for its userfriendly interface and customer support FreshBooks covers invoicing expense tracking time tracking project management and financial reporting.

Cons

Compared to similar software FreshBooks can be slightly more expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7