Sanjana
Civil Engineering, 51-100 employees
“FreshBooks”
Pros
FreshBooks boasts a userfriendly interface simple and accessible to all users especially beginners. It offers various billing and invoicing features for creating professional invoices automating recurring invoices and accepting online payments from clients.
Cons
FreshBooks pricing may be comparatively higher especially for businesses with extensive needs. It is primarily designed for small businesses and freelancers so users with more complex accounting or larger organizations may not find the necessary features for their operations.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Melissa
Financial Services, 1-10 employees
“Freshbooks is awesome”
Pros
Freshbooks makes it easy to track hours and time for each employee and contractor. The free trial covered everything I needed ensuring continued use.
Cons
There is nothing so far that I dislike about Freshbooks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Santiago
Entertainment, 1-10 employees
“Industry Standard in Customer Support....”
Pros
Customer service is FreshBooks' super strength. Unmatched support with human responses avoiding unnecessary transfers between departments.
Cons
I wish they would incorporate signature integration with their invoices. While I understand they're not DocuSign offering that option would significantly enhance their value in my opinion.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
“very good program”
Pros
Offers numerous features for easy handling and accounting management facilitating invoicing reviewing financial transactions and issuing account statements.
Cons
There are no downsides that may have an impact because there are numerous features for easy handling of invoices and accounting transactions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Friend
Textiles, 1-10 employees
“The ease of adding vendors and customers is great.”
Pros
FreshBooks provides comprehensive invoicing history with an efficient payment procedure.
Cons
Nothing except for increasing the popularity of your software among people.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Collin
Information Technology and Services, 51-100 employees
“FreshBooks Iconic AP and AR Automation Program”
Pros
Over three years of using FreshBooks it has simplified repetitive accounting tasks through automations.
Cons
FreshBooks pricing tiers are expensive when compared to alternatives.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 51-100 employees
More than a year
“FreshBooks Streamlining Invoicing and Finances for Business Success”
Pros
Upon commencing my platform usage I encountered exceptional ease in navigation and comprehension. The layout was tidy and menus were orderly simplifying access to diverse features. A standout aspect was FreshBooks' invoicing capabilities allowing effortless creation of professional invoices through customizable templates and logo incorporation. Tracking invoice status automated reminders and online payment acceptance were seamless. Notably timetracking and expense management facilitated accurate billing and detailed reports. Integration options with tools like project management and payment gateways streamlined workflow saving valuable time. Finally FreshBooks' responsive and helpful customer support was appreciated for addressing queries or issues.
Cons
I frequently found the need for more advanced reporting features to gain deeper insights into my business's financial performance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Chris
Information Services, 11-50 employees
Less than a year
“FreshBooks Review CO”
Pros
FreshBooks provides tools that save time and enhance small business efficiency. In features it offers standard accounting elements distinguishing itself through simplicity. Accounting complexities for nonaccountant entrepreneurs are eased by FreshBooks streamlining the dashboard for easy navigation between functions and reports.
Cons
This software isn't designed for large businesses it primarily serves the invoicing needs in my company. It handles this specific task separately detailing our outside vendors but lacks integration with our inhouse accounting. The integration process is challenging as it often seeks to reintegrate back to itself.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
Anonymous
Not Specified, 11-50 employees
More than a year
“Cool products”
Pros
Highly userfriendly it granted a complimentary 30day trial for exploring the complete setup without needing credit card information.
Cons
At present I believe this company has yet to achieve further success.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Darrell
Information Technology and Services, 1-10 employees
Less than a year
“Good experience”
Pros
Userfriendly and an excellent program for building a business from the ground up it effectively served its purpose throughout the inaugural business year.
Cons
The site occasionally exhibits lag and there were instances of data not properly setting in the program. Support played a crucial role in ultimately resolving these issues.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Harshita
Marketing and Advertising, 11-50 employees
Less than 6 months
“Easy to use”
Pros
This application maintains a streamlined accounting process effortlessly generating invoices without unnecessary complexities. Furthermore prompt customer service addresses inquiries and resolves encountered issues.
Cons
The bank reconciliation process proves somewhat challenging to comprehend. I see room for improvement in these areas advocating for a more simplified and userfriendly approach.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Ameera
Staffing and Recruiting, 500+ employees
More than a year
“Fresh Books”
Pros
FreshBooks simplifies both time tracking and invoicing and their customer service is exceptional.
Cons
I have no particular dislikes about FreshBooks in fact I appreciate everything about it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mark
Management Consulting, 1-10 employees
Less than a year
“3Phi Reliability uses Freshbooks”
Pros
Not suitable for large businesses this software is primarily utilized in our company for invoicing. It performs this specific task well but lacks integration with inhouse accounting posing challenges as it looks to reintegrate back to itself.
Cons
There are ongoing issues with the bank connections and efforts are being made to address them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Dvock
Information Technology and Services, 500+ employees
More than a year
“An Efficient Accounting Solution”
Pros
A remarkable online accounting software FreshBooks streamlines financial management and invoicing for entrepreneurs and small businesses. Its standout feature is a userfriendly interface proving intuitive from signup. Another fantastic aspect is the expense tracking functionality. Additionally customer support has been consistently outstanding.
Cons
FreshBooks provides various subscription plans tailored to businesses of all sizes. While it might not be the most economical option the pricing aspect stands out as the primary concern.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Augustina
Computer Networking, 11-50 employees
Less than a year
“Sets of stages for the entire project that keeps things in track”
Pros
Very affordable userfriendly and effective for managing all company data.
Cons
The application processing takes time and there is an issue with some files being hidden.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Sanjana
Civil Engineering, 51-100 employees
Less than a year
“FreshBooks”
Pros
FreshBooks boasts a very userfriendly interface especially beneficial for beginners. It offers various billing and invoicing features creating professional invoices automating recurring ones and accepting online payments.
Cons
The pricing of FreshBooks may be relatively higher especially for businesses with extensive needs. It is primarily designed for small businesses and users with more complex accounting requirements might find certain features lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Melissa
Financial Services, 1-10 employees
“Freshbooks is awesome”
Pros
FreshBooks makes it easy to track hours and time for employees and contractors. The free trial allowed full functionality ensuring continued use.
Cons
So far I haven't encountered anything about FreshBooks that I don't like.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Santiago
Entertainment, 1-10 employees
More than a year
“Industry Standard in Customer Support....”
Pros
Customer service is FreshBooks' super strength with a competent support team providing direct and effective assistance.
Cons
While I wish FreshBooks would integrate signatures into their invoices I understand that it's not DocuSign. However adding that option could significantly boost its value in my opinion.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“very good program”
Pros
Abundant features make handling accounting and issuing invoices excellent reviewing financial transactions and issuing account statements.
Cons
There are no downsides that may affect the experience because there are plenty of features for easy handling of invoices and accounting transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Friend
Textiles, 1-10 employees
“The ease of adding vendors and customers is great.”
Pros
FreshBooks provides a welldocumented invoicing history with a great and efficient payment procedure.
Cons
There's nothing to complain about except perhaps making the software more popular among people.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8