Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

P
Prashant

Computer Software, 500+ employees

Less than a year

5.0

One Stop Accounting Solution

Pros

Described as easy to use with a good UI the web app's accessibility without download or installation is highlighted serving as a onestop accounting solution.

Cons

Limitations for largescale companies are highlighted including lacking yearly reports and bugs in the Android app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S
Santanu

Staffing and Recruiting, 500+ employees

Less than a year

4.0

Can be Improved

Pros

Noteworthy for being very easy to use with a great app for invoicing and balance sheets.

Cons

Drawbacks include the unattractive desktop version and slight expense.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

M
Meg

Internet, 1-10 employees

More than a year

5.0

Small business accounting

Pros

FreshBooks is praised for easy setup and quick invoice creation and issuance.

Cons

FreshBooks could improve detailed reporting capabilities requiring users to resort to other services for comprehensive accounting details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J
Joel

Consumer Electronics, 1-10 employees

Less than 6 months

4.0

FreshBooks for Businesses

Pros

Appreciation is expressed for FreshBooks offering products for different target groups including charity organizations students and small businesses.

Cons

Enhanced expenses tracking and effective tips are suggested for improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

KG
Kavindu Githsara

E-Learning, 11-50 employees

More than a year

5.0

Unleashing the Power of FreshBooks

Pros

Highlighting one of the biggest pros as its intuitive and userfriendly interface FreshBooks is recognized for streamlining financial management processes allowing businesses to focus more on growth.

Cons

No complaints but additional tutorials would be advantageous.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

I
ibrahim

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0

Fresh book review

Pros

Profound appreciation is expressed stating that FreshBooks gives joy.

Cons

Professed as the best software of all time expressing love for it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

P
Priyanshu

Computer Software, 500+ employees

Less than 6 months

3.0

A Thorough Review of FreshBooks Pros Cons and Features for Small Businesses

Pros

FreshBooks' clean and intuitive interface is deemed efficient for businesses of all sizes offering a simple and effective way to create send and manage invoices and bills. Time tracking improves accuracy and productivity while expense management is streamlined.

Cons

Drawbacks include limited reporting features integration constraints and reliance on email support.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

H
haroon

Financial Services, 51-100 employees

4.0

Good experience

Pros

Emphasizing the saving of time and paper the best feature is noted to contribute to nature conservation.

Cons

The free trial duration is one month and it is expensive for sole proprietor LLCs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

G
Govanny

Graphic Design, 1-10 employees

Less than a year

4.0

Ideal Solution for Managing Your Business Finances with FreshBooks

Pros

Noted for being easy to use integrating well with other tools offering realtime tracking of invoices and payments automated billing flexibility for small and medium businesses and excellent customer support.

Cons

FreshBooks has limitations for large businesses an unintuitive interface for some users and additional costs for accessing advanced features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C
Courtney

Information Technology and Services, 500+ employees

More than a year

5.0

If you own a small business Freshbooks is the way to go

Pros

Recognized for enhancing bill issuance and payment gateways without unnecessary complexity customer assistance is highlighted.

Cons

Limitations include a set number of payment reminders absence of live chat help and less flexible invoice forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R
Raymond

Food & Beverages, 1-10 employees

4.0

Fresh review for freshbook

Pros

Acknowledging FreshBooks' userfriendly software features like invoicing time tracking project management and expense tracking are commended. Automation of routine tasks is noted.

Cons

No problems reported the software is found to be very useful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

S
Saurabh

Airlines/Aviation, 101-500 employees

More than a year

4.0

Best Product in terms of Pricing Features

Pros

Described as customizable with low cost and helpful in tracking business accounts the software is noted for customization flow in billing and timely tracking.

Cons

Seeking more enhancements in userfriendly software with multitasking capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

D
Daniel

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

FreshBooks is the best

Pros

FreshBooks is credited with improving clients' payment timeliness through online payment options reducing delays associated with traditional invoice methods.

Cons

Issues may arise when linking to a credit union account suggesting a consideration of switching to a more widely accepted bank.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Ahmad

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0

FreshBooks .. Carrying out accounts and bills will not need an employee anymore.

Pros

FreshBooks is acknowledged for its charts displaying amounts due monthly profits and other crucial insights.

Cons

After an initial learning curve no defects were found attributing early challenges to a lack of knowledge in the beginning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

W
Wilfried

Telecommunications, 51 - 200 employees

4.0

FreshBooks Review: Fantastic Accounting Software

Pros

FreshBooks stands out as an easy-to-use software solution. It facilitates e-commerce and enables online bill payments with minimal hassle. The software boasts fast features and comes at an affordable price.

Cons

From our perspective, we have encountered few issues with the software. It is straightforward to master.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

M
Manish

Information Technology and Services, 11-50 employees

More than a year

5.0

Effortless Accounting with FreshBooks

Pros

FreshBooks is praised for simplifying accounting tasks with a userfriendly interface making invoicing time tracking and expense management convenient for small businesses. Integration with apps like PayPal and Square is highlighted for added efficiency.

Cons

Improvement is suggested for the mobile app and reporting options in FreshBooks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S
Shivam

Information Technology and Services, 11-50 employees

Less than a year

4.0

Best Account Software FreshBooks

Pros

FreshBooks stands out as a leading accounting software for accountants and business owners. I appreciate its various features offering capabilities like accounting bookkeeping invoicing mileage tracking and more.

Cons

I genuinely appreciate FreshBooks accounting software there is nothing I find displeasing about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Assimi

Telecommunications, 500+ employees

More than a year

5.0

Easy to use

Pros

FreshBooks is reliable software with a userfriendly interface making it easy to send invoices to customers. It's particularly advantageous for small businesses requiring no additional installation on our computer.

Cons

FreshBooks is a solid software but it lacks GPS functionality and the proposed services are not very costeffective.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

D
Dennis

Consumer Goods, 1-10 employees

Less than 6 months

5.0

Try Freshbooks Accounting Software Today

Pros

FreshBooks boasts a versatile interface that feels exceptionally easy to use. It provides an incredible layout suitable for various accounting needs. Integrated with different applications FreshBooks proves to be an excellent tool for SMEs in accounting practice. Additionally it enables quick invoice creation tracking and monitoring.

Cons

The software imposes limits on the number of users and clients for billing. Additionally the accountant cannot obtain a full audit report regardless of the chosen package.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L
Laura

Hospital & Health Care, 500+ employees

More than a year

5.0

FreshBooks An easytouse accounting solution with some limitations

Pros

As a current user of FreshBooks I can attest to its efficacy in monitoring spending and issuing invoices. The option to connect with services like PayPal and Stripe has been a significant time saver and the interface is highly intuitive.

Cons

However FreshBooks lacks some of the more advanced capabilities required to run my firm. While suitable for simple bookkeeping needs it may not be the best choice for larger businesses with more intricate requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9