Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SN

Samuel Nasongo

Computer Software, 1-10 employees

More than a year

5.0
May 2023

10/10 from me

Pros

Keeping up with payments is simple and the whole system feels dependable. Payment tracking is clear and it's been reliable for me.

Cons

A bit pricey compared to some other software options out there.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

MD

Mark Daniels

Individual & Family Services, 1-10 employees

More than a year

5.0
May 2023

Has strong billing tools

Pros

I really enjoy the quotes that pop up each time I open the app. They're upbeat and genuinely motivating. Also, the parts I rely on most are the invoicing, billing and payment processing features.

Cons

There isn't much to complain about, everything I've used so far has worked well and feels simple.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

OH

Olugbodi Hannah

Consumer Services, 11-50 employees

Less than 6 months

5.0
May 2023

Great product

Pros

This app is packed with plenty of innovative ideas though it still has some limits in what it can do. Navigation feels simple and the overall experience is genuinely great. Syncing works well and stays consistent and it doesn't take up much storage on my phone.

Cons

Syncing occasionally hangs at certain points and that can make the process feel a bit repetitive and monotonous while working.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

ADSV

Arnaldo de Souza Vasconcellos

Accounting, 1-10 employees

Less than a year

4.0
May 2023

effortless tool

Pros

It has seriously made my professional life a lot easier which means I'm able to serve more clients without feeling overwhelmed.

Cons

Haven't really spotted anything I like the least yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Amanda

Hospitality, 1-10 employees

5.0
May 2023

Freshbooks. Awesome

Pros

Appreciates the simplicity and ease of use liking its simple appearance.

Cons

The actual switching process posed more of an issue due to operator error.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

VR

Vishwas R

Graphic Design, 11-50 employees

5.0
May 2023

fresh loop review

Pros

Simplifies report creation and makes tracking work and payments easy.

Cons

It has some bugs in certain options and experiences lagging issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

H

harsha

Animation, 11-50 employees

5.0
May 2023

Fresh books review

Pros

Facilitates easy payments and reduces tax burdens.

Cons

Some servers may be busy due to too many users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

S

Siddharth

Information Technology and Services, 500+ employees

5.0
May 2023

Any Brand Compatible Software to pick

Pros

FreshBooks is a comprehensive accounting software simplifying financial management for small businesses and freelancers. With its userfriendly interface robust invoicing and expense tracking capabilities integrated time tracking and project management tools detailed financial reporting ease of integration mobile accessibility and reliable customer support FreshBooks empowers businesses to streamline their finances and focus on growth. Whether you're a solopreneur or managing a small team FreshBooks offers the essential features you need to efficiently manage your business finances.

Cons

There is nothing required from our end for updates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

H

Heli

Computer Software, 51-100 employees

4.0
May 2023

Bag of Accounting Solutions

Pros

Navigating the various features and tools is a straightforward experience even for those lacking significant techsavviness.

Cons

The reports available are basic and there's a need for more customization options to gain comprehensive insights into my financial performance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

5.0
May 2023

Great for small business accounting

Pros

Excellent for generating invoices handling accounting and meeting the specific needs of a small business.

Cons

Generating invoices or bills for multiple orders or purchases simultaneously might be intricate and timeconsuming when producing the tax return.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sarah

Information Technology and Services, 500+ employees

4.0
May 2023

For us Freshbooks is the best accounting software out there

Pros

My satisfaction with FreshBooks stems from the fact that a substantial part of our company now operates efficiently without the need for an accountant. This has resulted in significant cost savings with FreshBooks playing a pivotal role.

Cons

There haven't been any drawbacks. The only challenge we faced was initially getting our more senior personnel to adopt FreshBooks. However we trained them on the software and ultimately had to encourage them to use it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

O

Olivia

Marketing and Advertising, 101-500 employees

5.0
May 2023

Amazing

Pros

Employed this for expenses at a previous job and the process was uncomplicated.

Cons

No issues. It was userfriendly for anyone, a great product.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

K

Keanan

Architecture & Planning, 1-10 employees

5.0
May 2023

Perfect App

Pros

Ideal convenient and costeffective.

Cons

Overall it's a good app with no complications.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Rick

Construction, 1-10 employees

5.0
May 2023

FreshBooks has been our go to for Accounting software

Pros

There are numerous aspects I appreciate about FreshBooks but the ability to use it on my phone has significantly simplified my life. For years I had to write up invoices after client meetings then return to the office for data input. With FreshBooks I can input data over my phonetablet in front of a client send an invoice and receive payment before leaving. It's made a substantial difference for us.

Cons

Honestly there haven't been any cons. The only challenge was initially getting our older employees to use FreshBooks. However we trained them and honestly just enforced them to adopt the software. It's been no problem ever since.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Abhishek

Staffing and Recruiting, 101-500 employees

5.0
May 2023

Pros And Cons for FreshBook

Pros

This app proves highly useful for accounting payment tracking and sending invoices. It's very userfriendly.

Cons

I didn't face any difficulties using this application.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Stephen

Computer Software, 1-10 employees

5.0
May 2023

FreshBooks Review

Pros

UserFriendly Interface Streamlined Invoicing TimeTracking and Project Management Expense Tracking Reliable Customer Support Integration with ThirdParty Apps.

Cons

FreshBooks is primarily designed for small businesses freelancers and selfemployed individuals. While it provides essential accounting functionalities users may find it lacks more advanced accounting features found in dedicated accounting software. For complex accounting capabilities considering a more robust solution might be necessary. Reporting and Analytics are basic and users needing extensive reporting and indepth analytics capabilities may find its options limited. FreshBooks does not offer builtin inventory management so businesses relying heavily on inventory tracking may need thirdparty tools or consider software with inventory management as a core feature.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 500+ employees

4.0
May 2023

Good platform

Pros

FreshBooks offers several advantages including a userfriendly interface suitable for small business owners with limited accounting experience. It provides diverse invoicing options including automatic payment reminders and late fees for prompt payments. The platform incorporates a builtin time tracking feature facilitating accurate client billing along with excellent customer support through phone email and live chat.

Cons

Disadvantages of FreshBooks include its limited features which may not be suitable for businesses with more complex accounting needs. Furthermore FreshBooks can be more expensive than some competitors particularly for businesses with larger teams. While FreshBooks offers integrations with popular apps like PayPal and Stripe it may not have as many integrations as some competitors. In terms of how FreshBooks is better than its competitors the platform's userfriendly interface is a standout feature making accounting accessible for small business owners with limited experience. FreshBooks also offers a variety of invoicing options and a builtin time tracking feature making it easier for businesses.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

G

ginda

Education Management, 1-10 employees

5.0
May 2023

best accoountant apps

Pros

Easy to use with desktop at home and online.

Cons

There are no problem features in this app so I can use it effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

O

Otim

Arts and Crafts, 11-50 employees

5.0
May 2023

Billing and invoicing

Pros

Facilitates keeping pace and monitoring taxation for smooth business operations.

Cons

Userfriendly. Billing and invoicing make my work enjoyable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Rajat

Information Technology and Services, 101-500 employees

5.0
May 2023

Cloud based accounting software

Pros

The userfriendly interface facilitates easy navigation even for those without extensive accounting knowledge. It allows for customizable invoice creation and tracking business expenses becomes seamless by uploading receipts.

Cons

If you are a small business or startup Freshbooks can work for you. But for large and complex accounting you need to upgrade as it cannot handle complex inventory management.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8