Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J
junsup

Aviation & Aerospace, 51-100 employees

Less than a year

3.0

FreshBooks review

Pros

The good invoice functionality in FreshBooks was very useful for my small company. Ease of use simplicity and reliability are appreciated especially in accessing and uploading information.

Cons

It's disappointing that customers can't pay through the invoice and the system is down a lot resulting in lost information.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

L
Luvuyo

Staffing and Recruiting, 51-100 employees

More than a year

4.0

Freshbooks is mobile app that helps you create invoices and manage payments anywhere.

Pros

I can send unlimited invoices and easily create them. Live chat support adds to the assistance available. It makes it easier for the accountant to understand the situation.

Cons

The feature to customize invoices needs improvement. Pricing is based on the clients you have and it's easy to use with other apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A
Akram

Hospital & Health Care, 51-100 employees

More than a year

5.0

fresh books invoicing and throwing money

Pros

I liked the financial tracker and the direct reports about my financial status.

Cons

Nothing it's a good and amazing software especially for small businesses and any beginner can use it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S
Sasha

Writing and Editing, 1-10 employees

Less than a year

5.0

A great product to have on hand.

Pros

I like the ease of use and there are many different things to use it for. Setup and starting are easy and simple with an uncluttered layout.

Cons

I don't use everything in this software due to not knowing how to.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

G
Gokularaja

Staffing and Recruiting, 500+ employees

More than a year

5.0

FreshBooks User

Pros

FreshBooks is very useful for invoicing and accounts payable strongly recommended for small businesses.

Cons

No other cons maybe differentiation in invoicing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M
Muhammad

Computer Software, 1-10 employees

Less than a year

5.0

Review for freshbooks

Pros

Easy to use timeconsuming costeffective shareable and easy to download.

Cons

It's in the midtier price range a slight reduction in price or a promotional offer would be beneficial.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

V
Vardan

Hospitality, 1-10 employees

Less than 6 months

5.0

One of the best financial apps I have ever used

Pros

The application's simplicity stands out with a straightforward interface that can be understood within half an hour.

Cons

This is not a problem but rather the wish of a satisfied client. I wouldn't mind one month as a gift when paying for a year. And there are no cons everything suits

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anthony

Computer Software, 1-10 employees

Less than a year

4.0

Perfect for the single entrepreneur

Pros

In its own app you don't have to download any extra software.

Cons

It would be nice if at the end of the year it automatically made tax forms for my personal workers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

N
Nancy

Leisure Travel & Tourism, 1-10 employees

Less than 6 months

3.0

Customer Support sank it for me

Pros

Seems to be a good product with an easy transition from Quickbooks and a better cost.

Cons

I had problems during the weekend and no customer support was available. My business was severely impacted.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

the best software for my small business.

Pros

I like that it's incredibly easy to start and stop the timer associate it with the clientproject and track sessionswork.

Cons

I don't like the subscription model especially when many new features require higher levels and therefore more money.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

G
Ganesh

Banking, 1-10 employees

5.0

It is attractive for the customer

Pros

As an accounting student it is important for my studies.

Cons

Customer service of the software is what I like least.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Amara

Human Resources, 101-500 employees

Less than a year

5.0

Fresh book review

Pros

FreshBooks is efficient software for invoicing and is userfriendly.

Cons

FreshBooks has a friendly user interface and I can't think of any cons. Of course there is always room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R
Rusty

E-Learning, 11-50 employees

More than a year

5.0

Invoicing with Ease

Pros

As a parttime small business owner I needed a product for quick invoicing. FreshBooks allows fast implementation of invoicing and billing with tools to store client addresses and track payments.

Cons

Some of the other features such as proposals and projects may be beyond the scope of small businesses.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

G
Gideon

Financial Services, 500+ employees

More than a year

5.0

The Quick Solution You Need

Pros

Two things I like about FreshBooks the speed at which it processes information and the accuracy associated with generating ledgers and invoices.

Cons

FreshBooks is more or less a perfect software because it works fine for me and I don't see myself using another software soon.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

T
Tomas

Accounting, 1-10 employees

Less than 6 months

4.0

Great value for what you pay.

Pros

FreshBooks is greatly appreciated for its simple invoicing and time tracking. Integration with Teamwork project management allows for recording time against tasks and deadlines and major payment cards can be accepted through FreshBooks' integration with PayPal.

Cons

This is a serious oversight on the part of the accounting department. If you're a Quickbooks user you understand the value of doubleentry bookkeeping comprehensive reporting with punchouts and an instant dashboard for profitability. With Freshbooks this is not the situation. At year's end you'll need an accountant to assist you. Due to its disbelief in a cashbased accounting system ours had to be rebuilt.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M
MinJoon

Medical Practice, 1-10 employees

Less than a year

5.0

good accounting software

Pros

Due to its ease of use and simplicity the software was straightforward to master. It offers great financial reporting and a crucial accounting component. Considered quite practical as it operates remotely.

Cons

There's no big drawback but I personally think it's a little expensive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R
Ryan

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

FreshBooks Review

Pros

FreshBooks as a small business tool is easy to use allowing users to jump right in and perform tasks. It's simple to navigate features and customer support is available for any struggles in specific areas.

Cons

Cost is a factor but not a dealbreaker. Feature updates can take a while to take effect and more feature consistency across platforms is preferred between the desktop side and the mobile app. There is limited options for customization of simple features and it needs to benefit enough users as a whole to bother implementing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S
Souaibou

Information Technology and Services, 500+ employees

More than a year

4.0

Freshbook

Pros

Very practical for invoicing and activity followup with the possibility of linking to PayPal.

Cons

I find it just perfect nothing to say I love it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Ashley

Cosmetics, 1-10 employees

Less than a year

5.0

Good program

Pros

A good program userfriendly and not expensive.

Cons

More features could be added to make the program more complex.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

T
Twahirwa

Consumer Goods, 11-50 employees

Less than 6 months

5.0

Quick way for checks and balance

Pros

It makes it easier and plans solicitation for messaging or mailing a physical copy of the receipt to the client if desired.

Cons

The application is great yet doesn't function admirably for certain highlights.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9