Aviation & Aerospace, 51-100 employees
Less than a year
“FreshBooks review”
Pros
The good invoice functionality in FreshBooks was very useful for my small company. Ease of use simplicity and reliability are appreciated especially in accessing and uploading information.
Cons
It's disappointing that customers can't pay through the invoice and the system is down a lot resulting in lost information.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Staffing and Recruiting, 51-100 employees
More than a year
“Freshbooks is mobile app that helps you create invoices and manage payments anywhere.”
Pros
I can send unlimited invoices and easily create them. Live chat support adds to the assistance available. It makes it easier for the accountant to understand the situation.
Cons
The feature to customize invoices needs improvement. Pricing is based on the clients you have and it's easy to use with other apps.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Hospital & Health Care, 51-100 employees
More than a year
“fresh books invoicing and throwing money”
Pros
I liked the financial tracker and the direct reports about my financial status.
Cons
Nothing it's a good and amazing software especially for small businesses and any beginner can use it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Writing and Editing, 1-10 employees
Less than a year
“A great product to have on hand.”
Pros
I like the ease of use and there are many different things to use it for. Setup and starting are easy and simple with an uncluttered layout.
Cons
I don't use everything in this software due to not knowing how to.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Staffing and Recruiting, 500+ employees
More than a year
“FreshBooks User”
Pros
FreshBooks is very useful for invoicing and accounts payable strongly recommended for small businesses.
Cons
No other cons maybe differentiation in invoicing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
Less than a year
“Review for freshbooks”
Pros
Easy to use timeconsuming costeffective shareable and easy to download.
Cons
It's in the midtier price range a slight reduction in price or a promotional offer would be beneficial.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospitality, 1-10 employees
Less than 6 months
“One of the best financial apps I have ever used”
Pros
The application's simplicity stands out with a straightforward interface that can be understood within half an hour.
Cons
This is not a problem but rather the wish of a satisfied client. I wouldn't mind one month as a gift when paying for a year. And there are no cons everything suits
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Computer Software, 1-10 employees
Less than a year
“Perfect for the single entrepreneur”
Pros
In its own app you don't have to download any extra software.
Cons
It would be nice if at the end of the year it automatically made tax forms for my personal workers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Leisure Travel & Tourism, 1-10 employees
Less than 6 months
“Customer Support sank it for me”
Pros
Seems to be a good product with an easy transition from Quickbooks and a better cost.
Cons
I had problems during the weekend and no customer support was available. My business was severely impacted.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Not Specified, 1-10 employees
More than a year
“the best software for my small business.”
Pros
I like that it's incredibly easy to start and stop the timer associate it with the clientproject and track sessionswork.
Cons
I don't like the subscription model especially when many new features require higher levels and therefore more money.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Banking, 1-10 employees
“It is attractive for the customer”
Pros
As an accounting student it is important for my studies.
Cons
Customer service of the software is what I like least.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Human Resources, 101-500 employees
Less than a year
“Fresh book review”
Pros
FreshBooks is efficient software for invoicing and is userfriendly.
Cons
FreshBooks has a friendly user interface and I can't think of any cons. Of course there is always room for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
E-Learning, 11-50 employees
More than a year
“Invoicing with Ease”
Pros
As a parttime small business owner I needed a product for quick invoicing. FreshBooks allows fast implementation of invoicing and billing with tools to store client addresses and track payments.
Cons
Some of the other features such as proposals and projects may be beyond the scope of small businesses.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Financial Services, 500+ employees
More than a year
“The Quick Solution You Need”
Pros
Two things I like about FreshBooks the speed at which it processes information and the accuracy associated with generating ledgers and invoices.
Cons
FreshBooks is more or less a perfect software because it works fine for me and I don't see myself using another software soon.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Accounting, 1-10 employees
Less than 6 months
“Great value for what you pay.”
Pros
FreshBooks is greatly appreciated for its simple invoicing and time tracking. Integration with Teamwork project management allows for recording time against tasks and deadlines and major payment cards can be accepted through FreshBooks' integration with PayPal.
Cons
This is a serious oversight on the part of the accounting department. If you're a Quickbooks user you understand the value of doubleentry bookkeeping comprehensive reporting with punchouts and an instant dashboard for profitability. With Freshbooks this is not the situation. At year's end you'll need an accountant to assist you. Due to its disbelief in a cashbased accounting system ours had to be rebuilt.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Medical Practice, 1-10 employees
Less than a year
“good accounting software”
Pros
Due to its ease of use and simplicity the software was straightforward to master. It offers great financial reporting and a crucial accounting component. Considered quite practical as it operates remotely.
Cons
There's no big drawback but I personally think it's a little expensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“FreshBooks Review”
Pros
FreshBooks as a small business tool is easy to use allowing users to jump right in and perform tasks. It's simple to navigate features and customer support is available for any struggles in specific areas.
Cons
Cost is a factor but not a dealbreaker. Feature updates can take a while to take effect and more feature consistency across platforms is preferred between the desktop side and the mobile app. There is limited options for customization of simple features and it needs to benefit enough users as a whole to bother implementing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Freshbook”
Pros
Very practical for invoicing and activity followup with the possibility of linking to PayPal.
Cons
I find it just perfect nothing to say I love it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Cosmetics, 1-10 employees
Less than a year
“Good program”
Pros
A good program userfriendly and not expensive.
Cons
More features could be added to make the program more complex.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Consumer Goods, 11-50 employees
Less than 6 months
“Quick way for checks and balance”
Pros
It makes it easier and plans solicitation for messaging or mailing a physical copy of the receipt to the client if desired.
Cons
The application is great yet doesn't function admirably for certain highlights.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9