Ahmed
Pharmaceuticals, 500+ employees
“This app is amazing”
Pros
Very useful and userfriendly simplifying my life.
Cons
The free trial needs to be longer to allow others to use the program effectively.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Rowena
Consumer Services, 101-500 employees
“Freshbooks Guide”
Pros
Simple to use for very small enterprises and freelancers. All plans include time tracking fantastic invoicing options and a topnotch mobile app.
Cons
The highesttier Select plan only includes two users and lowertier plans limit the number of billable clients. The Lite plan the least priced lacks bank reconciliation capabilities accountant access and doubleentry accounting reports. Accountants regardless of the plan cannot access the whole audit trail.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Alejandra
Construction, 51-100 employees
“Freshbooks localizes business budgets”
Pros
The time tracking feature simplifies the process of tracking project hours and adding them to invoices. Professionallooking quotes have enhanced our interactions with clients.
Cons
One area where Freshbooks needs improvement is in how it relates to bank accounts and monitors expenses. It will sometimes duplicate outgoing transactions and when we transfer money from one account to another it will treat it as an expense and not just as a money movement incurring an accounting cost each year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Geoffrey
Information Technology and Services, 1-10 employees
“Great for small start ups with options to expand”
Pros
Costeffective for my current business size.
Cons
The starter client limitation is rather small.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Jamil
Marketing and Advertising, 11-50 employees
“Review of Freshbooks”
Pros
The best application for small businesses easy to use with features like invoicing and time tracking.
Cons
With billing and payments all in one place everything is organized and easy to track. Features like professional invoices online payments and automated payment reminders in FreshBooks make it easy for you and your clients.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Melissa
Import and Export, 11-50 employees
“Great invoicing tool”
Pros
The tool enables easy creation of invoices and sending them to relevant customers.
Cons
The pricing structure is a bit steep and the platform does have some bugs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Samuel
Computer Software, 1-10 employees
“How to make easy your online tasks”
Pros
Facilitates easy payment tracking and offers reliability.
Cons
It's a bit expensive compared to other software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mark
Individual & Family Services, 1-10 employees
“Freshbooks is Fabulous”
Pros
Positive and uplifting quotes on the app add to the experience. The features I use most are invoicing billing and payment processing.
Cons
I like all the features and the ease of use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Swati
Information Technology and Services, 1-10 employees
“Freshen up Your Finances with FreshBooks”
Pros
FreshBooks is a straightforward and userfriendly invoicing and accounting software especially beneficial for beginners. Whether running a small business or freelancing with limited time for financial management FreshBooks simplifies processes. With a userfriendly interface and easy data uploading it encompasses everything needed for financial management. Key features include online invoicing with customizable templates and the ability to add clients billables and send invoices directly via email. Clients can pay online making the process hasslefree. The software also allows bill uploading via the camera for expense tracking.
Cons
FreshBooks is an accounting software for managing the finance for your business but its pricing is somehow not reasonable. I guess it heavily charges starting from 15 and you also have to pay extra for additional features. I would like to point out its customer care which is not satisfactory. They engage in long conversations and still you reach the solution you are looking for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Juliet
Consumer Services, 1-10 employees
“FreshBooks The UserFriendly Solution for Small Business Finance Management”
Pros
One of the aspects I appreciate most about FreshBooks is its userfriendly nature. The interface is simple and intuitive making navigation and finding information easy. The dashboard provides an overview of business finances at a glance.
Cons
FreshBooks offers limited customization options which can be frustrating for users who want to tailor their invoices or reports to their specific needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Noel
Computer & Network Security, 1-10 employees
“A fresh Look at Fresh Books”
Pros
FreshBooks a cloudbased accounting software equips small business owners with tools for managing invoicing expenses time tracking and other financial tasks. Pros include a userfriendly interface robust invoicing features and builtin time tracking for accurate invoicing especially useful for freelancers and servicebased businesses.
Cons
Some users report that FreshBooks lacks advanced accounting features found in more comprehensive software such as inventory management or robust financial reporting. It has limited integrations compared to more robust accounting software and limited customization options for reports or modifying invoice templates. Some users find FreshBooks relatively expensive especially for businesses requiring multiple user accounts.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Olugbodi
Consumer Services, 11-50 employees
“FreshAccounts”
Pros
The app while rich in innovative ideas does have some limitations. It remains userfriendly easily navigable offers excellent synchronization and is light on phone storage.
Cons
The synchronization process encounters a point where it pauses resulting in a monotonous work experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Arnaldo de Souza
Accounting, 1-10 employees
“Easy accounting with FlashBook”
Pros
It markedly simplified my professional life enabling me to serve a broader client base.
Cons
To date I haven't pinpointed any aspects of the application that I find unfavorable.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Amanda
Hospitality, 1-10 employees
Less than 6 months
“Freshbooks. Awesome”
Pros
Appreciation for the simplicity and ease of use especially in its appearance.
Cons
The actual switching process was more of an issue due to operator error.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Vishwas R
Graphic Design, 11-50 employees
Less than a year
“fresh loop review”
Pros
Simplifies report creation and facilitates easy tracking of work and payments.
Cons
Some bugs in certain options and occasional lagging issues have been observed.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
harsha
Animation, 11-50 employees
Less than a year
“Fresh books review”
Pros
Facilitates easy payments and reduces taxes.
Cons
Server issues may arise when it gets busy due to too many users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Siddharth
Information Technology and Services, 500+ employees
More than a year
“Any Brand Compatible Software to pick”
Pros
FreshBooks a comprehensive accounting software simplifies financial management. Its userfriendly interface robust invoicing expense tracking time tracking project management detailed reporting integration mobile accessibility and reliable support empower businesses.
Cons
Just nothing is required from our end to perform updates.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Heli
Computer Software, 51-100 employees
Less than 6 months
“Bag of Accounting Solutions”
Pros
Navigating through features and tools is easy even for those less techsavvy.
Cons
The available reports are basic and there is a need for customization options to gain comprehensive insights into my financial performance.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Great for small business accounting”
Pros
Great for creating invoices accounting and fulfilling small business needs.
Cons
When making and generating invoices or bills for numerous orders or purchases at once it might be complicated and take extra time to produce the tax return.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Sarah
Information Technology and Services, 500+ employees
More than a year
“For us Freshbooks is the best accounting software out there”
Pros
FreshBooks has significantly reduced the need for an accountant resulting in substantial cost savings.
Cons
There really haven't been any drawbacks at all. Getting our more senior personnel to adopt FreshBooks initially was the only challenge we faced. However we did our best to train them on the software and ultimately had to force them to use it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7