Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Ahmed

Pharmaceuticals, 500+ employees

5.0
May 2023

This app is amazing

Pros

Very useful and userfriendly simplifying my life.

Cons

The free trial needs to be longer to allow others to use the program effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R

Rowena

Consumer Services, 101-500 employees

4.0
May 2023

Freshbooks Guide

Pros

Simple to use for very small enterprises and freelancers. All plans include time tracking fantastic invoicing options and a topnotch mobile app.

Cons

The highesttier Select plan only includes two users and lowertier plans limit the number of billable clients. The Lite plan the least priced lacks bank reconciliation capabilities accountant access and doubleentry accounting reports. Accountants regardless of the plan cannot access the whole audit trail.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Alejandra

Construction, 51-100 employees

5.0
May 2023

Freshbooks localizes business budgets

Pros

The time tracking feature simplifies the process of tracking project hours and adding them to invoices. Professionallooking quotes have enhanced our interactions with clients.

Cons

One area where Freshbooks needs improvement is in how it relates to bank accounts and monitors expenses. It will sometimes duplicate outgoing transactions and when we transfer money from one account to another it will treat it as an expense and not just as a money movement incurring an accounting cost each year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

G

Geoffrey

Information Technology and Services, 1-10 employees

5.0
May 2023

Great for small start ups with options to expand

Pros

Costeffective for my current business size.

Cons

The starter client limitation is rather small.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J

Jamil

Marketing and Advertising, 11-50 employees

5.0
May 2023

Review of Freshbooks

Pros

The best application for small businesses easy to use with features like invoicing and time tracking.

Cons

With billing and payments all in one place everything is organized and easy to track. Features like professional invoices online payments and automated payment reminders in FreshBooks make it easy for you and your clients.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Melissa

Import and Export, 11-50 employees

5.0
May 2023

Great invoicing tool

Pros

The tool enables easy creation of invoices and sending them to relevant customers.

Cons

The pricing structure is a bit steep and the platform does have some bugs.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

S

Samuel

Computer Software, 1-10 employees

5.0
May 2023

How to make easy your online tasks

Pros

Facilitates easy payment tracking and offers reliability.

Cons

It's a bit expensive compared to other software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Mark

Individual & Family Services, 1-10 employees

5.0
May 2023

Freshbooks is Fabulous

Pros

Positive and uplifting quotes on the app add to the experience. The features I use most are invoicing billing and payment processing.

Cons

I like all the features and the ease of use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Swati

Information Technology and Services, 1-10 employees

5.0
May 2023

Freshen up Your Finances with FreshBooks

Pros

FreshBooks is a straightforward and userfriendly invoicing and accounting software especially beneficial for beginners. Whether running a small business or freelancing with limited time for financial management FreshBooks simplifies processes. With a userfriendly interface and easy data uploading it encompasses everything needed for financial management. Key features include online invoicing with customizable templates and the ability to add clients billables and send invoices directly via email. Clients can pay online making the process hasslefree. The software also allows bill uploading via the camera for expense tracking.

Cons

FreshBooks is an accounting software for managing the finance for your business but its pricing is somehow not reasonable. I guess it heavily charges starting from 15 and you also have to pay extra for additional features. I would like to point out its customer care which is not satisfactory. They engage in long conversations and still you reach the solution you are looking for.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J

Juliet

Consumer Services, 1-10 employees

4.0
May 2023

FreshBooks The UserFriendly Solution for Small Business Finance Management

Pros

One of the aspects I appreciate most about FreshBooks is its userfriendly nature. The interface is simple and intuitive making navigation and finding information easy. The dashboard provides an overview of business finances at a glance.

Cons

FreshBooks offers limited customization options which can be frustrating for users who want to tailor their invoices or reports to their specific needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

N

Noel

Computer & Network Security, 1-10 employees

3.0
May 2023

A fresh Look at Fresh Books

Pros

FreshBooks a cloudbased accounting software equips small business owners with tools for managing invoicing expenses time tracking and other financial tasks. Pros include a userfriendly interface robust invoicing features and builtin time tracking for accurate invoicing especially useful for freelancers and servicebased businesses.

Cons

Some users report that FreshBooks lacks advanced accounting features found in more comprehensive software such as inventory management or robust financial reporting. It has limited integrations compared to more robust accounting software and limited customization options for reports or modifying invoice templates. Some users find FreshBooks relatively expensive especially for businesses requiring multiple user accounts.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

O

Olugbodi

Consumer Services, 11-50 employees

5.0
May 2023

FreshAccounts

Pros

The app while rich in innovative ideas does have some limitations. It remains userfriendly easily navigable offers excellent synchronization and is light on phone storage.

Cons

The synchronization process encounters a point where it pauses resulting in a monotonous work experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

ADS

Arnaldo de Souza

Accounting, 1-10 employees

4.0
May 2023

Easy accounting with FlashBook

Pros

It markedly simplified my professional life enabling me to serve a broader client base.

Cons

To date I haven't pinpointed any aspects of the application that I find unfavorable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A

Amanda

Hospitality, 1-10 employees

Less than 6 months

5.0
May 2023

Freshbooks. Awesome

Pros

Appreciation for the simplicity and ease of use especially in its appearance.

Cons

The actual switching process was more of an issue due to operator error.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

VR

Vishwas R

Graphic Design, 11-50 employees

Less than a year

5.0
May 2023

fresh loop review

Pros

Simplifies report creation and facilitates easy tracking of work and payments.

Cons

Some bugs in certain options and occasional lagging issues have been observed.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

H

harsha

Animation, 11-50 employees

Less than a year

5.0
May 2023

Fresh books review

Pros

Facilitates easy payments and reduces taxes.

Cons

Server issues may arise when it gets busy due to too many users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Siddharth

Information Technology and Services, 500+ employees

More than a year

5.0
May 2023

Any Brand Compatible Software to pick

Pros

FreshBooks a comprehensive accounting software simplifies financial management. Its userfriendly interface robust invoicing expense tracking time tracking project management detailed reporting integration mobile accessibility and reliable support empower businesses.

Cons

Just nothing is required from our end to perform updates.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

H

Heli

Computer Software, 51-100 employees

Less than 6 months

4.0
May 2023

Bag of Accounting Solutions

Pros

Navigating through features and tools is easy even for those less techsavvy.

Cons

The available reports are basic and there is a need for customization options to gain comprehensive insights into my financial performance.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
May 2023

Great for small business accounting

Pros

Great for creating invoices accounting and fulfilling small business needs.

Cons

When making and generating invoices or bills for numerous orders or purchases at once it might be complicated and take extra time to produce the tax return.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

S

Sarah

Information Technology and Services, 500+ employees

More than a year

4.0
May 2023

For us Freshbooks is the best accounting software out there

Pros

FreshBooks has significantly reduced the need for an accountant resulting in substantial cost savings.

Cons

There really haven't been any drawbacks at all. Getting our more senior personnel to adopt FreshBooks initially was the only challenge we faced. However we did our best to train them on the software and ultimately had to force them to use it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7