Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Atul

Arts and Crafts, 1-10 employees

More than a year

5.0

I have used FreshBooks for over three years. I highly recommend it.

Pros

FreshBooks is designed for simplicity with a straightforward interface and intuitive workflow. It allows quick and easy creation of professional invoices has builtin time tracking expense tracking and collaboration features.

Cons

Limited customization integrations and reporting are noted as limitations. Cost is mentioned as it's a paid service and customer support may be slow to respond.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

P
Park

Sports, 1-10 employees

Less than a year

3.0

The functions provided are fully implemented in other software and I hope there is an attractive po

Pros

I tried to find the best advantage but I couldn't see much difference from the services already available on the market.

Cons

I hope more features are added in the mobile version.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

A
Anne

Accounting, 1-10 employees

Less than 6 months

5.0

Pratical software for small businesses

Pros

Small businesses find it practical and user-friendly. Impressive invoicing capabilities and weekday phone support.

Cons

The user limit is restrictive and the accountant faces difficulties accessing the complete audit trail.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M
Minal

Food & Beverages, 101-500 employees

More than a year

5.0

FreshBooks is a highly recommended online accounting tool. The best you can get

Pros

When it comes to online accounting FreshBooks consistently stands out as the most reliable solution. It encompasses all aspects from invoicing and billing to bookkeeping expense tracking and financial reporting. This comprehensive platform makes it effortless to create professional invoices and send them to clients for payment while also providing the option to send payment reminders. The financial reporting feature offers clear and accurate insights into the organization's financial health. With FreshBooks managing your finances becomes a seamless and efficient process.

Cons

I can't find a single feature in FreshBooks that I like the least. Every feature works exceptionally well and I am completely satisfied.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G
Gladys

Financial Services, 51-100 employees

Less than 6 months

5.0

Cheap and reliable

Pros

Convenient expense management at a budget-friendly price. Customer care is a highlight.

Cons

The software lacks integration with our local bank for accurate finance record-keeping and expenses. Other than that everything is perfect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

R
Reha

Writing and Editing, 1-10 employees

More than a year

5.0

Easiest book-keeping software I ever used.

Pros

Invoices can be customized and the interface is easy to navigate. Features streamline work ensuring efficiency. Stay updated with alerts. Ideal for remote work and organizing data and documents.

Cons

I've been using FreshBooks for a year now and I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Srimukunthan

Education Management, 1-10 employees

More than a year

4.0

Highly Recommended: Streamlining Your Accounting with FreshBooks

Pros

This software impressed me with its user-friendly interface and abundance of helpful features. It not only fits my budget but also offers a great user experience. The speed and responsiveness make it a joy to work with.

Cons

What didn't you like about this software?

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

I
Ina

Information Technology and Services, 1-10 employees

Less than a year

5.0

Absolute godsend!

Pros

FreshBooks has been my go-to solution for managing my small business for years. It's incredibly user-friendly allowing me to easily track invoices expenses estimates and sales tax. The best part is that it's accessible on my phone giving me a quick overview of my business anytime I need it.

Cons

At this moment I am extremely happy with FreshBooks and have no cons to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Shayla

Internet, 500+ employees

More than a year

4.0

Freshbooks Track and manage expenses well

Pros

FreshBooks simplifies monitoring project costs through its Project and tracking function. Billing becomes a breeze with this feature. The user interface has a clean design enabling swift and effortless navigation. It allows customization of business expense categories to meet specific requirements. Sharing with accountants is a breeze making collaboration seamless.

Cons

The software falls short of expectations when it comes to ledger capabilities for major corporations. The previous version of FreshBooks was more reliable and the latest update has negatively impacted the program's reputation. The cost varies significantly based on the version you choose.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K
Kurien

Marketing and Advertising, 11-50 employees

More than a year

5.0

Easy to Use Entry Level Bookkeeping System

Pros

Intuitive interface and ease of use. Quick setup and invoice creation with tracking and aging account options.

Cons

The system and options cannot be customized which is a drawback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

N
Nicolas

Accounting, 11-50 employees

Less than a year

4.0

Good Accounting Software

Pros

It assists me with my company's accounting.

Cons

There is still a risk of data loss if we forget to save it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

F
Fabien

Design, 1-10 employees

More than a year

4.0

I like FreshBooks

Pros

FreshBooks is efficient especially its Tracker feature that works like a stopwatch making task timing easy.

Cons

The mileage feature has occasional inaccuracies.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

FU
Fazal Ur

Banking, 1-10 employees

Less than a year

4.0

freshbooks is good for my use and its easey understand

Pros

The software's features are easy to understand and help ease the mind.

Cons

Sometimes the software gets stuck without any identifiable reason for it to stop working.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

N
Nikhil

Accounting, 1-10 employees

5.0

Feedback review

Pros

Simple and user-friendly software with clear illustrations.

Cons

The premium features are expensive compared to other options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V
Vivak

Entertainment, 1-10 employees

Less than a year

5.0

A great all in one bundle for a business.

Pros

Having most features in one place is a major advantage.

Cons

FreshBooks has a steep learning curve and the layout doesn't make it any easier.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10

O
ogundimu

Consumer Services, 1-10 employees

Less than a year

4.0

great accounting software

Pros

The effectiveness and user-friendliness are highly appreciated.

Cons

It's not beginner-friendly especially for users with no prior experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D
David

Computer Software, 1-10 employees

Less than a year

4.0

The best cloud-based accounting and invoicing program created for small enterprises

Pros

Accessing the account from any device and sending professional-looking invoices directly to clients is convenient.

Cons

FreshBooks can be costly especially for businesses with a large client base. Additionally customer support is not always responsive or helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I
Ivan

Computer Software, 11-50 employees

Less than 6 months

5.0

Easy to integrate

Pros

FreshBooks is a financial management platform for online businesses with responsive customer support available via live chat.

Cons

It doesn't integrate with our software or the bank we use but we are actively searching for a better solution. Other than that the tool is easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
Theo

Marketing and Advertising, 1-10 employees

Less than a year

4.0

Freshbooks Review

Pros

It has been useful for managing receipts for tax purposes as a self-employed individual.

Cons

The price was a bit high and I wasn't particularly fond of the interface at times.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

A Review About Freshbooks

Pros

FreshBooks stands out for its simplicity quick setup high-security encrypted data and excellent customer service.

Cons

I dislike that FreshBooks is cloud-based since I often lose things in the cloud.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8