Olivia
Marketing and Advertising, 101-500 employees
“Amazing”
Pros
Ease of use in managing expenses during a previous job.
Cons
None. It was easy to use for anyone. A great product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Keanan
Architecture & Planning, 1-10 employees
Less than 6 months
“Perfect App”
Pros
Perfect convenient and costeffective.
Cons
Nothing I think it's an overall good app with no issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rick
Construction, 1-10 employees
More than a year
“FreshBooks has been our go to for Accounting software”
Pros
Using FreshBooks on the phone has significantly improved efficiency allowing realtime data input invoice creation and payment before leaving clients.
Cons
To be honest there haven't been any cons. The only hard part was in the beginning with FreshBooks getting our older employees to use it was hard. But we trained them and honestly just forced them to adopt the software. It's been no problem ever since.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Abhishek
Staffing and Recruiting, 101-500 employees
“Pros And Cons for FreshBook”
Pros
A very useful app for accounting payment tracking and invoice sending offering easy use.
Cons
I didn't feel any difficulties using this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Stephen
Computer Software, 1-10 employees
Less than a year
“FreshBooks Review”
Pros
Key features of FreshBooks include a userfriendly interface simplified invoicing time tracking project management expense tracking reliable customer support and integration with thirdparty apps.
Cons
FreshBooks is primarily designed for small businesses freelancers and selfemployed individuals. While it offers essential accounting functionalities some users may find that it lacks more advanced accounting features found in dedicated accounting software. If you require complex accounting capabilities it may be worth considering a more robust accounting solution.2. Reporting and Analytics While FreshBooks provides basic financial reporting features users who require extensive reporting and indepth analytics capabilities may find its reporting options to be limited. Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3. Inventory Management FreshBooks does not offer builtin inventory management functionality. If your business relies heavily on inventory tracking and management you may need to integrate FreshBooks with thirdparty inventory management tools or consider software that includes inventory management as a core feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Good platform”
Pros
Advantages of Freshbooks include its userfriendly interface robust invoicing options builtin time tracking and excellent customer support through various channels.
Cons
Disadvantages of Freshbooks include its limited features which may not be suitable for businesses with more complex accounting needs. Furthermore Freshbooks can be more expensive than some of its competitors particularly for businesses with larger teams. While Freshbooks does offer integrations with popular apps like PayPal and Stripe it may not have as many integrations as some of its competitors.In terms of how Freshbooks is better than its competitors the platform's userfriendly interface is a standout feature as it makes accounting accessible for small business owners with limited experience. Freshbooks also offers a variety of invoicing options and a builtin time tracking feature making it easier for businesses
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
ginda
Education Management, 1-10 employees
More than a year
“best accoountant apps”
Pros
Easy to use with desktop and online.
Cons
There is no problem or features in this app that hinder use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Otim
Arts and Crafts, 11-50 employees
Less than a year
“Billing and invoicing”
Pros
Assists in keeping pace and monitoring taxation for smooth business operation.
Cons
Userfriendly billing and invoicing make work enjoyable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Rajat
Information Technology and Services, 101-500 employees
More than a year
“Cloud based accounting software”
Pros
Userfriendly interface for easy navigation and invoicing with the ability to track business expenses through receipt uploads.
Cons
If you are a small business or startup then Freshbooks can work for you but for large and complex accounting you need to upgrade as it cannot handle complex inventory management.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ahmed
Pharmaceuticals, 500+ employees
Less than a year
“This app is amazing”
Pros
Very useful and easy to use simplifying life.
Cons
The free trial needs to be extended to let other people use the program well.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Rowena
Consumer Services, 101-500 employees
Less than a year
“Freshbooks Guide”
Pros
Simple for very small enterprises and freelancers with all plans including time tracking and excellent invoicing options.
Cons
The highesttier Select plan only includes two users and lowertier plans limit the number of billable clients. The Lite plan which is the least priced lacks bank reconciliation capabilities accountant access and doubleentry accounting reports. Accountants regardless of plan cannot access the whole audit trail.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Alejandra
Construction, 51-100 employees
More than a year
“Freshbooks localizes business budgets”
Pros
The time tracking feature in FreshBooks makes it easy to track hours for projects and include them in invoices enhancing professionalism.
Cons
The one area I have noticed that Freshbooks needs improvement is how it relates to bank accounts and monitors expenses. It will sometimes duplicate outgoing transactions and also when we transfer money from one account to another it will treat it as an expense and not just as a money movement which incurs an accounting cost each year.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Geoffrey
Information Technology and Services, 1-10 employees
More than a year
“Great for small start ups with options to expand”
Pros
Costeffective for the current business size.
Cons
The starter client limitation is rather small.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
paulrogert
Accounting, 1-10 employees
More than a year
“Account suspended”
Pros
Easy to use.
Cons
Freshbooks suspended my account been using it for two years with the same cc there is money in the account... They ran my cc on the weekend and suspended my account on the weekend but they are not open on the weekends and can't talk to anyone. Need to send out invoices can't run my business like that going to go with another company.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
3
Jamil
Marketing and Advertising, 11-50 employees
Less than 6 months
“Review of Freshbooks”
Pros
The best application for small businesses offering options like invoice creation and time tracking.
Cons
With billing and payments all in one place everything is organized and easy to track. Things like professional invoices online payments and automated payment reminders in FreshBooks make it easy for you and your clients.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Melissa
Import and Export, 11-50 employees
Less than 6 months
“Great invoicing tool”
Pros
Allows very easy creation and sending of invoices to relevant customers.
Cons
The pricing structure is a bit steep and the platform does have some bugs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Samuel
Computer Software, 1-10 employees
More than a year
“How to make easy your online tasks”
Pros
Easy to keep track of payment and reliable.
Cons
It's a bit expensive compared to other software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mark
Individual & Family Services, 1-10 employees
More than a year
“Freshbooks is Fabulous”
Pros
Appreciation for positive and uplifting quotes on the app with a focus on invoicing billing and payment processing.
Cons
I like all the features and the ease of use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Swati
Information Technology and Services, 1-10 employees
More than a year
“Freshen up Your Finances with FreshBooks”
Pros
FreshBooks is a simple and userfriendly accounting software for small businesses and freelancers offering a solution for simplified financial management.
Cons
FreshBook is an accounting software for managing the finance for your business but its pricing is somehow not reasonable I guess it heavily charged starting from 15 and you also have to pay extra for additional features. I would like to point out its customer care which is not satisfactory they indulge in long conversation and still you reach the solution you are looking for.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Noel
Computer & Network Security, 1-10 employees
“A fresh Look at Fresh Books”
Pros
FreshBooks provides a userfriendly interface robust invoicing features and builtin time tracking beneficial for small businesses and freelancers.
Cons
Limited features Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting software such as inventory management or robust financial reporting.2. Limited integrations While FreshBooks integrates with many popular thirdparty apps and services some users have reported that the software has limited integration options particularly when compared to more robust accounting software.3. Limited customization options Some users have reported that FreshBooks has limited customization options particularly when it comes to creating custom reports or modifying invoice templates.4. Pricing Some users have reported that FreshBooks can be relatively expensive compared to other accounting software options particularly for businesses that require multiple user accounts.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6