Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

O

Olugbodi

Consumer Services, 11-50 employees

Less than 6 months

5.0
May 2023

FreshAccounts

Pros

Loaded with innovative ideas userfriendly and with great synchronization though with certain limitations.

Cons

The synchronization hangs at a point and it makes work monotonous.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

ADS

Arnaldo de Souza

Accounting, 1-10 employees

Less than a year

4.0
May 2023

Easy accounting with FlashBook

Pros

Made professional life easier enabling service to more clients.

Cons

So far I haven't identified what I like the least.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

MG

Maciej Galas

Marketing and Advertising, 1-10 employees

More than a year

5.0
April 2023

Easy expense tracking

Pros

Feels like a complete accounting solution, handy for tracking expenses organizing invoices and staying on top of payments. The interface is clean and adaptive so it's simple to move around and find what you need without wasting time. Also, the support team has been consistently available whenever questions come up.

Cons

The setup and configuration can be a bit tricky particularly if you haven't used accounting software before. A few features also seem somewhat limited and they'd benefit from further improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

PW

pathmika weerarathna

Computer Software, 101-500 employees

More than a year

4.0
April 2023

I liked it

Pros

I've mainly used it to build and send invoices using the built-in templates, plus generate financial reports. It also helps me track my business expenses so I can review everything clearly later.

Cons

No real complaints here, this feature set feels like a solid fit for a small business.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

PS

Philip Schlüren

Airlines/Aviation, 11-50 employees

More than a year

4.0
April 2023

my experience was good

Pros

Handles the majority of my agency's manual accounting tasks, around 80%, automating them across all teams.

Cons

On mobile, the apps don't offer an offline mode across the systems I use which is a bit limiting when I'm away from a reliable connection.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

AH

Ali Husnain

Banking, 101-500 employees

More than a year

5.0
April 2023

Fast performance

Pros

The software is user friendly and noticeably fast. Also, it's less costly compared to several alternatives which makes it a solid choice if you're trying to keep expenses down while still getting quick results.

Cons

Didn't run into any downsides so far while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AB

Adam Bauch

Hospitality, 51-100 employees

Less than a year

5.0
April 2023

low-cost subscription is great

Pros

I'm really happy with the low recurring subscription pricing. It's affordable and I don't have to keep renewing or extending it manually.

Cons

Customer service was the biggest letdown for me with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MH

Mohammad Hamada

Computer & Network Security, 1-10 employees

More than a year

4.0
April 2023

A complete tool

Pros

With this tool, our small team was able to improve our work quality and speed things up. It's especially strong for finance tasks and handling invoices.

Cons

For a small team, it already works really well. That said, it doesn't feel like a full fit for a larger company yet, it could use more tools and additional features.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

10

GB

Ganesh Babu

Education Management, 500+ employees

More than a year

5.0
April 2023

Impressive

Pros

Report creation and project collaboration features are genuinely the most impactful parts of this product.

Cons

One limitation is that all plans include only a single user (except the Select tier) and that pricing/user setup could definitely be improved.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DR

David Rice

E-Learning, 1-10 employees

Free Trial

4.0
April 2023

Works well

Pros

Setup felt adaptive and it was genuinely plug-and-play from day one.

Cons

Report generation for multiple businesses turned out to be more complex than I expected and that part didn't work for me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

A

Anonymous

Broadcast Media, 1-10 employees

Less than a year

5.0
April 2023

secure and reliable

Pros

I used it for my freelance projects and the platform felt really flexible for how I run my work. Security around data transfer was top-notch and the interface was simple to navigate.

Cons

Mileage tracking hasn't been useful for me at all. I kept trying it for a few months but it simply didn't function, there were no rides showing up so the feature ended up being unusable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BB

Brian Brico

Computer Software, 51-100 employees

More than a year

4.0
April 2023

easy to navigate

Pros

The first things I noticed about it is how adaptive and user friendly the interface feels. Everything is laid out in a way that's simple to follow and moving around the app doesn't take any time getting used to. I also really appreciate that I can generate extremely good-looking invoices, branding and formatting come out great every time. Also, it connects with a lot of other tools which makes my workflow a lot more easy.

Cons

For bigger projects or larger organizations, it doesn't feel as strong compared to what I'd want, some limitations show up once things get more complex.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

P

pathmika

Computer Software, 101-500 employees

4.0
April 2023

Freshbooks for finance management

Pros

My primary use of FreshBooks was to create and send invoices from available templates generate financial reports and efficiently track business expenses for later clarity.

Cons

I don't identify any drawbacks as I believe the existing feature set is adequate for a small business.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

M

Maciej

Marketing and Advertising, 1-10 employees

5.0
April 2023

FreshBooks is a comprehensive accounting software

Pros

FreshBooks stands as a comprehensive accounting software streamlining expense tracking invoice management and payment tracking. Its user interface remains straightforward ensuring easy navigation for quick access to essential information. Additionally the consistently available customer service team is ready to address any inquiries.

Cons

FreshBooks poses a challenge in terms of setup and configuration particularly for users unaccustomed to accounting software. Additionally some features exhibit limitations and could benefit from enhancements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R

Robin

Marketing and Advertising, 1-10 employees

5.0
April 2023

Accounting on rails

Pros

Getting started is effortless with considerable effort invested in making the initial process userfriendly. Daily processes are also manageable with integrations saving time and automating various functions. Exceptional customer service is provided even for small users. Clients respond positively to the invoicing process finding it accessible and credit card payments are popular. The app's versatility allows seamless switching between different businesses within the same dashboard.

Cons

During the setup of direct debit payments I encountered issues with a specific client. While the support received was excellent the process didn't prove reliable in this particular instance. This was the sole occurrence of major difficulties not originating from myself or the client.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

U

Uttam

Research, 1-10 employees

4.0
April 2023

Best Product at great prices

Pros

It proves more userfriendly and readily recommendable.

Cons

There are no specific issues but sustained usage may not be ideal.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

P

Philip

Airlines/Aviation, 11-50 employees

4.0
April 2023

Reliable for SMEs Accounting

Pros

FreshBooks automates over 80% of manual accounting procedures across all units in my agency.

Cons

The mobile applications across all systems lack an offline access mode.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A

Adam

Hospitality, 51-100 employees

5.0
April 2023

Freshbooks review

Pros

The lowcost recurring subscription is appreciated for its affordability eliminating the need for frequent renewals.

Cons

A notable drawback of FreshBooks is associated with its customer service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Ali

Banking, 101-500 employees

5.0
April 2023

Review of fresh books

Pros

Userfriendly costeffective and fastworking.

Cons

No cons were observed in FreshBooks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J

James

Financial Services, 500+ employees

5.0
April 2023

Excellent Support.

Pros

The uniqueness of this tool lies in the support offered by the customer service team. It's easy to use integrates seamlessly and is accessible on mobile devices for remote invoicing and accounting.

Cons

No downsides exist this tool stands out for its userfriendly and straightforward nature.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9