Olugbodi
Consumer Services, 11-50 employees
Less than 6 months
“FreshAccounts”
Pros
Loaded with innovative ideas userfriendly and with great synchronization though with certain limitations.
Cons
The synchronization hangs at a point and it makes work monotonous.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Arnaldo de Souza
Accounting, 1-10 employees
Less than a year
“Easy accounting with FlashBook”
Pros
Made professional life easier enabling service to more clients.
Cons
So far I haven't identified what I like the least.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Maciej Galas
Marketing and Advertising, 1-10 employees
More than a year
“Easy expense tracking”
Pros
Feels like a complete accounting solution, handy for tracking expenses organizing invoices and staying on top of payments. The interface is clean and adaptive so it's simple to move around and find what you need without wasting time. Also, the support team has been consistently available whenever questions come up.
Cons
The setup and configuration can be a bit tricky particularly if you haven't used accounting software before. A few features also seem somewhat limited and they'd benefit from further improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
pathmika weerarathna
Computer Software, 101-500 employees
More than a year
“I liked it”
Pros
I've mainly used it to build and send invoices using the built-in templates, plus generate financial reports. It also helps me track my business expenses so I can review everything clearly later.
Cons
No real complaints here, this feature set feels like a solid fit for a small business.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Philip Schlüren
Airlines/Aviation, 11-50 employees
More than a year
“my experience was good”
Pros
Handles the majority of my agency's manual accounting tasks, around 80%, automating them across all teams.
Cons
On mobile, the apps don't offer an offline mode across the systems I use which is a bit limiting when I'm away from a reliable connection.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Ali Husnain
Banking, 101-500 employees
More than a year
“Fast performance”
Pros
The software is user friendly and noticeably fast. Also, it's less costly compared to several alternatives which makes it a solid choice if you're trying to keep expenses down while still getting quick results.
Cons
Didn't run into any downsides so far while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Adam Bauch
Hospitality, 51-100 employees
Less than a year
“low-cost subscription is great”
Pros
I'm really happy with the low recurring subscription pricing. It's affordable and I don't have to keep renewing or extending it manually.
Cons
Customer service was the biggest letdown for me with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Mohammad Hamada
Computer & Network Security, 1-10 employees
More than a year
“A complete tool”
Pros
With this tool, our small team was able to improve our work quality and speed things up. It's especially strong for finance tasks and handling invoices.
Cons
For a small team, it already works really well. That said, it doesn't feel like a full fit for a larger company yet, it could use more tools and additional features.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
10
Ganesh Babu
Education Management, 500+ employees
More than a year
“Impressive”
Pros
Report creation and project collaboration features are genuinely the most impactful parts of this product.
Cons
One limitation is that all plans include only a single user (except the Select tier) and that pricing/user setup could definitely be improved.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
David Rice
E-Learning, 1-10 employees
Free Trial
“Works well”
Pros
Setup felt adaptive and it was genuinely plug-and-play from day one.
Cons
Report generation for multiple businesses turned out to be more complex than I expected and that part didn't work for me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Anonymous
Broadcast Media, 1-10 employees
Less than a year
“secure and reliable”
Pros
I used it for my freelance projects and the platform felt really flexible for how I run my work. Security around data transfer was top-notch and the interface was simple to navigate.
Cons
Mileage tracking hasn't been useful for me at all. I kept trying it for a few months but it simply didn't function, there were no rides showing up so the feature ended up being unusable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brian Brico
Computer Software, 51-100 employees
More than a year
“easy to navigate”
Pros
The first things I noticed about it is how adaptive and user friendly the interface feels. Everything is laid out in a way that's simple to follow and moving around the app doesn't take any time getting used to. I also really appreciate that I can generate extremely good-looking invoices, branding and formatting come out great every time. Also, it connects with a lot of other tools which makes my workflow a lot more easy.
Cons
For bigger projects or larger organizations, it doesn't feel as strong compared to what I'd want, some limitations show up once things get more complex.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
pathmika
Computer Software, 101-500 employees
“Freshbooks for finance management”
Pros
My primary use of FreshBooks was to create and send invoices from available templates generate financial reports and efficiently track business expenses for later clarity.
Cons
I don't identify any drawbacks as I believe the existing feature set is adequate for a small business.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Maciej
Marketing and Advertising, 1-10 employees
“FreshBooks is a comprehensive accounting software”
Pros
FreshBooks stands as a comprehensive accounting software streamlining expense tracking invoice management and payment tracking. Its user interface remains straightforward ensuring easy navigation for quick access to essential information. Additionally the consistently available customer service team is ready to address any inquiries.
Cons
FreshBooks poses a challenge in terms of setup and configuration particularly for users unaccustomed to accounting software. Additionally some features exhibit limitations and could benefit from enhancements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Robin
Marketing and Advertising, 1-10 employees
“Accounting on rails”
Pros
Getting started is effortless with considerable effort invested in making the initial process userfriendly. Daily processes are also manageable with integrations saving time and automating various functions. Exceptional customer service is provided even for small users. Clients respond positively to the invoicing process finding it accessible and credit card payments are popular. The app's versatility allows seamless switching between different businesses within the same dashboard.
Cons
During the setup of direct debit payments I encountered issues with a specific client. While the support received was excellent the process didn't prove reliable in this particular instance. This was the sole occurrence of major difficulties not originating from myself or the client.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Uttam
Research, 1-10 employees
“Best Product at great prices”
Pros
It proves more userfriendly and readily recommendable.
Cons
There are no specific issues but sustained usage may not be ideal.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Philip
Airlines/Aviation, 11-50 employees
“Reliable for SMEs Accounting”
Pros
FreshBooks automates over 80% of manual accounting procedures across all units in my agency.
Cons
The mobile applications across all systems lack an offline access mode.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Adam
Hospitality, 51-100 employees
“Freshbooks review”
Pros
The lowcost recurring subscription is appreciated for its affordability eliminating the need for frequent renewals.
Cons
A notable drawback of FreshBooks is associated with its customer service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Ali
Banking, 101-500 employees
“Review of fresh books”
Pros
Userfriendly costeffective and fastworking.
Cons
No cons were observed in FreshBooks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
James
Financial Services, 500+ employees
“Excellent Support.”
Pros
The uniqueness of this tool lies in the support offered by the customer service team. It's easy to use integrates seamlessly and is accessible on mobile devices for remote invoicing and accounting.
Cons
No downsides exist this tool stands out for its userfriendly and straightforward nature.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9