Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Freshbooks-What an Amazing tool!!

Pros

FreshBooks is an outstanding application for my publishing company's basic accounting tasks. It flawlessly manages sales and payable accounts inventory and payroll. The standout feature is its accounting utility which is incredibly user-friendly.

Cons

It is an exceptional application; however it still lacks some user-friendliness and needs significant improvements in certain areas.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

G
Ghaith

Civil Engineering, 1-10 employees

Less than a year

4.0

Good App and easy to use

Pros

The interface is user-friendly making it suitable for small business owners and self-employed individuals in need of an accounting program.

Cons

It offers fewer options compared to other programs and becomes expensive when adding new members. It's not suitable for larger companies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

O
Okunade

Consumer Services, 101-500 employees

More than a year

4.0

FreshBooks could be better

Pros

FreshBooks came through for me when I had an account flagged requiring documentation. Their occasional assistance has been valuable.

Cons

There are occasional slowdowns and the mobile app doesn't offer the same functionality as the desktop version. The payment processing app can also have issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Ahmed

Internet, 1-10 employees

More than a year

4.0

My nice experience with this app

Pros

The program impressed me with its ability to handle all my needs and its user-friendly nature.

Cons

Some problems are recurring and unresolved issues persist. The developer's role becomes crucial here as my experience with the program has encountered errors. Therefore I can't rely on any pop-up reports to run my work smoothly.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

M
Mohammad

Pharmaceuticals, 101-500 employees

More than a year

4.0

Good app

Pros

FreshBooks is a cloud-based accounting software designed for small businesses. It offers easy-to-use features and excellent customer support. Time-saving automation and integration with other apps are included.

Cons

FreshBooks may have limited functionality and customization options making it less suitable for businesses with complex inventory systems or a large number of products. The price point is relatively high especially for businesses with numerous clients or users.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

5.0

Pricing

Pros

FreshBooks is remarkably affordable without compromising on the software's quality. It offers an excellent range of options at a reasonable cost.

Cons

Initially learning the software was challenging but it became easier with more usage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
Kadeem

Accounting, 1-10 employees

3.0

Customer service representative

Pros

Still searching for the right words to express its goodness.

Cons

At this time I don't have any specific comments to make.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

4

S
serge

Media Production, 101-500 employees

More than a year

4.0

Freshbook review

Pros

FreshBooks is an excellent invoicing software for managing your business accounting. Its ease of use makes it a popular choice among users.

Cons

I highly recommend this software as it is extremely convenient to use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0

FreshBooks Review

Pros

It stands out as the top software for users of all backgrounds providing a seamless experience.

Cons

I suggest making minor improvements and upgrades.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P
Paul

Information Technology and Services, 11-50 employees

More than a year

5.0

Great software for invoicing and accounting

Pros

Setting up recurring invoices and connecting payments to your bank is a breeze with FreshBooks.

Cons

The cost can increase when dealing with a large number of clients.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Monica

Consumer Goods, 500+ employees

5.0

Fresh book software

Pros

The side-by-side comparison feature in FreshBooks is highly beneficial for reviewing accounting reports.

Cons

The software is expensive and the mobile app has limited functionality restricting access on the go.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

V
Vertika

Medical Devices, 101-500 employees

5.0

Value for money

Pros

With its extensive range of features and user-friendly interface FreshBooks is a versatile software that can be used for multiple purposes.

Cons

So far I haven't encountered any issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Z
ZAiN

Information Technology and Services, 1-10 employees

4.0

Invoice. Anywhere and anytime.

Pros

Thanks to the mobile application invoicing on the go becomes incredibly convenient with FreshBooks.

Cons

It lacks the extensive integrations available with other competitors.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R
rafael

Civil Engineering, 1-10 employees

Less than 6 months

5.0

I use canva daily and the tool makes my job much easier and I recommend it.

Pros

Canva impresses with its practicality ease of use and an array of free tools available to users.

Cons

The free version should have more limited functions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

D
dayasagar

Electrical/Electronic Manufacturing, 1-10 employees

4.0

FreshBooks

Pros

Integrating FreshBooks with existing business systems is effortless and the product itself is user-friendly.

Cons

While some features may be challenging to use the overall product is good.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

T
Tresha

Marketing and Advertising, 11-50 employees

Less than a year

5.0

Very good invoicing software!

Pros

Consider FreshBooks as an exceptional software that enables you to create professional invoices. Its user-friendly interface ensures you can start collecting online payments quickly.

Cons

The only drawback I found is the limited payment methods available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T
Timerah

Construction, 51-100 employees

More than a year

5.0

Freshbooks easy accounting

Pros

FreshBooks provides the ultimate accounting software experience accessible from any device and location even for remote work.

Cons

It may be slightly overpriced for small startup businesses but it works great for our company.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
kumar

Computer Software, 500+ employees

More than a year

5.0

Product Analysis

Pros

Handling data and maintaining storage balance becomes a simple process with FreshBooks.

Cons

Data management is good but understanding the segment can be complex.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
mostafa

Accounting, 1-10 employees

More than a year

5.0

so beautiful

Pros

The program is highly intuitive well-organized and beautifully designed. It offers a distinctive and elegant way to manage bills.

Cons

Occasionally the program abruptly stops and requires a restart to continue.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M
Mohamed

Information Technology and Services, 51-100 employees

More than a year

4.0

Amazing App

Pros

FreshBooks excels in time-saving particularly for teams as it allows for efficient tracking and recording of all invoices.

Cons

The app has the capability to automatically align with your bank account and deduct charges.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10